I moved from Oceanside and my old Dr.s office was NCHS, I did not realize that they changed their…read morename from NCHS to True care and reluctantly chose another office. I had a horrible time with referrals and visits at my new unnamed office in Temecula. Luckily I figured out that True Care in Perris was connected to my old Dr.s office. This office has been truly amazing with referrals to visits. Thank you Dr. Po and staff. I have even had exceptional help from Judith for my insurance and referrals.

Rudest reception desk I have ever encountered. I walked in, was never acknowledged, I stood at the…read morereception window for a few minutes as she finished her call. Never acknowledged me, never told me that it would be just a moment. Two stars for the lobby itself, it seemed clean and organized. But perhaps only because they just opened.

José is RUDE. Every time I've dealt with him he's condescending. You have better luck taking you or…read moreyour family to a better providers office than dealing with that kind of supervisor/ management.

update. The doctor is a very good doctor. He knows what he's talking about and he cares for…read morechildren. However, the nursing staff and the receptionist are not the best. ( some) They almost seem like they have an attitude with you asking questions. It takes them a very long time to get back to you. Lab work is a pain because you have to actually physically call them to get the results instead of the other way around. (which nobody informed me off so when I went in and asked about it, I got attitude ) You're almost ignored when you walk in the waiting room. My first visit was great because I loved the doctor... However, I have been back three times and I'm not a fan of the front office staff. I called to ask a couple questions and was given attitude and was asked why I did not ask the doctor. (I most definitely would've asked if the doctors these questions if I would've known it was gonna take my daughter so long to get a referral to an orthopedic doctor... Didn't think that would take a week ) Absolutely no way to speak to your patients ladies. Hope y'all read your reviews and change your attitude.

From the moment we walked into Riverside University Hospital, we were met with professionalism,…read morecompassion, and true medical excellence. My family member was treated for multiple dog bite wounds, and the level of care we received was nothing short of outstanding. Dr. Josh was phenomenal -- calm under pressure, extremely knowledgeable, and genuinely caring. He took the time to thoroughly assess the injuries, explain every step of treatment in a way we could understand, and made sure our loved one was comfortable and safe throughout the entire process. His bedside manner is exactly what you hope for in an emergency situation: confident, reassuring, and compassionate. We were also incredibly impressed with PA Theresa, who was equally amazing. She was informative, attentive, and took the time to answer all of our questions without rushing us. Her explanations were clear, her demeanor was warm, and it was obvious she truly cares about her patients and their families. The entire staff worked together like a well-oiled machine -- professional, efficient, and kind. In a stressful situation like a dog bite emergency, having a medical team that treats you with respect and empathy makes all the difference. If you ever need emergency care, especially for something as serious as animal injuries, I highly recommend Riverside University Hospital. Dr. Josh, PA Theresa, and their team turned a frightening situation into a positive experience, and we are extremely grateful for their expertise and compassion. Thank you for taking such excellent care of our family member -- you truly went above and beyond.

Do not come here. Writing this as I sit in the emergency with my son and his huge open wound that…read moreis down the muscle and bone going on hour 3 of waiting for them to stitch him up and nothing. No update unless you ask. Staff is rude place is dirty. Do not recommend.

The actual therapy workers are hero's but the front desk and security abuse the public and they…read morenever answer the phone. One time I saw the front desk manager gaslight a terminally ill person right at the front desk and security helped them. There is something wrong and not right going on here. Stay safe .

Waited for 30 min on the phone just for someone to pick up the phone and hang up immediately…read more Horrible care. Horrible service. They do not make you feel welcome or make any of this easy at all.

I would highly recommend this hospital, Sharon/ Nurse practitioner very knowledgeable and…read morehelpful,attentive, Sweet. The front desk is also great and knowledgeable. Thank you for helping me. Brenda Blanco.

My son's hand is broken and we have been in the waiting room for 2 hours and counting without an x…read moreray and there is 5 people here avoid this place at all cost!!

I had the pleasure of delivering my third baby here on 4/18 with a scheduled induction. Vivian was…read moremy nurse and was amazing from the moment my husband and I arrived. I was also grateful to have the same OB who cared for me throughout my pregnancy, Dr. Canders, there for my delivery. Of course, baby girl decided to arrive right at shift change, but the team didn't miss a beat. I wish I could remember everyone's names, but it was nice seeing some familiar faces. I truly appreciate the L&D and postpartum teams so much!

My family recently had a scare that landed us at KAISER, and I can't say enough about the level…read morecare we've experienced. When it's your wife in that hospital bed, everything feels heavy- but the staff made us feel supported the entire time. They were kind, patient, and professional. They explained the treatment plan clearly and checked on her constantly. We could tell they genuinely cared, not just medically, but emotionally. Thank you to everyone who helped us through this. It means more than you all realize. Thanks again, BURLESON family.

Went there for a DOT, they completed most of physical without history completed. Then said no won't…read moresign off due to possible sleep apnea they read in my chart that I was going to be tested for in future AFTER doing a physical then would not give me my money back. The history should have been done prior to anything else to determine whether I would even qualify for DOT physical.

Terrible place; besides the staff being rude, they don't send in prescriptions. I had to wait for…read morethe weekend to pass in order for them to send it in.

I visited the clinic at 2226 Medical Center Drive, Suite 102 for an initial workers' compensation…read moreevaluation with Dr. Jose R. Morales, MD. Unfortunately, my experience there was very disappointing and left me feeling uncomfortable and unheard. The first issue was the extremely long wait time. I was called up and then sent back to sit down again, and by the time I was actually taken in to see the doctor, the wait had been so long it felt like I could have taken a nap in the waiting room. When I was finally examined, the equipment in the room appeared outdated and the environment was cold and uncomfortable. There was also an intern assisting who seemed unsure how to operate the equipment. During the examination, Dr. Morales' demeanor made me feel as though he had already decided I did not need treatment. His questioning felt repetitive and interrogative rather than focused on understanding my condition. After the test results came back, he immediately commented that I was "knock-kneed," which did not seem relevant to the injury I was there for. Later, when I reviewed his report, I noticed that some statements in the report were never discussed with me during the appointment. Because of these concerns, I requested a second opinion. I was given another appointment and told I would see a different doctor in a nearby suite. However, when I arrived, I was redirected back to Suite 102 and told I would again be seeing Dr. Morellis. When I questioned this, I was given an explanation suggesting he was somehow the second opinion, which made no sense. At that point I felt very uncomfortable and declined to proceed. After leaving, I contacted the workers' compensation district office to report my experience. I felt the visit lacked professionalism and genuine concern for my medical condition. While I'm sure many staff members there may be kind people, my experience with the evaluation process and the physician was not positive, and it is not a facility I would recommend.

No respect for the clients at all, first 2 times I came I waited 30 minutes after my appointment, 3…read morerd time I came I waited 1 hour, stop over scheduling Dr nick literally had came in and out within 2 minutes and he got called and I had to call him back for him to tell me the whole thing, he doesn't care, bad clinics

Went in for the shingles ugh if that wasn't bad enough I got a flare up just thinking bout going to…read morean urgent care and waiting hours. Not the case here! I walked in Perris community and I thought I was in the wrong building ha! not a soul but the receptionist. He informed me this is urgent Care lol and I couldn't believe no one else was in the waiting room!? I was in and out in 30mins including getting meds from the pharmacy upstairs. Mind you they did everything from a-z any other med facility would do. Vitals ect. Idk what they're doing right but they need to share the secret with every urgent care facility. I spent $65 for the visit AND meds.

Honestly this place sucks I went two days ago to take my son and the went to lunch at 11:30 and…read moredidn't come back from lunch until 1:30. Who gets 2 hours of lunch? And why are they still open? The girls are rude the doctors and the staff are slow asf! I love apply urgent care off of Perris blvd. I went right after the girls at this urgent care told me they were on lunch. And at Apple urgent care I was out exactly in one hour. Don't come here they suck.