I guess if you're desperate and in a pinch this might do but otherwise I'd suggest you avoid it!…read more You're unable to actually call this office, you must go through a "call center" all the time, no matter what and good luck getting a call back. I went there for one purpose to get a couple prescriptions I'm on renewed, one is for HRT, the other for migraines, nothing earth shattering. I asked the NP who saw me if she thought perhaps she should do a pelvic exam, but she said no, I dont think its necessary, and I havent had one in a decade by the way! She then told me she'd call in my prescriptions. I didnt worry about it for months because I still had refills left from my old doctor, but recently when I tried to see if they were there I was informed they had never called them in. I then contacted the "call center" for help to contact the NP I'd seen to find out if she could NOW call those in. Nobody called me back. Today, I called again, only to be told that "she said" she wouldnt be calling those in at all! No explanation. When I asked WHY they thought I'd come in months ago to see her and discussed refilling those prescriptions with her, I got nothing. So, they got my money for the appointment, and I got NOTHING for that money. NOW I have to go try and find someone who can see me fast before my prescriptions run out entirely, you do NOT want to stop taking Emgality suddenly trust me, and yet nobody in the Neighborhood Healthcare seemed to actually CARE!

I've been a patient with Neighborhood Healthcare in both Temecula and Riverside for about 19 years,…read moreand I can honestly say they've consistently provided excellent care. Over the years I've seen several different doctors, and every one of them has been knowledgeable, respectful, and quick to provide what I needed -- whether it was a doctor's letter, a referral, or follow‑up care. I've had occasional delays with referrals being processed, but I've recently learned that most of those issues were on the IEHP side, not Neighborhood Healthcare. Compared to other clinics I've tried, the difference is huge. I even tried UCR Medical Clinic, and after three separate appointments I still couldn't get a single referral completed. I ended up returning to Neighborhood Healthcare because they've always taken care of me and actually get things done. After nearly two decades as a patient, I can say they've earned my trust.

I had a wonderful experience at Hemet Global Medical Center when I brought my son in. Everyone was…read morekind, compassionate, and professional from the moment we arrived. They checked him in quickly, ran the necessary X-rays and blood work, and kept us informed every step of the way.Although my son was transferred to another hospital for further care, the treatment he received here made a huge difference, and he's doing amazing now. Thank you to the front desk staff, nurses, technicians, and everyone who cared for him. We truly appreciate your kindness, quick response, and excellent care.

I gave 1 star only because there's no option for 0 stars…read more I took my husband to this hospital for a very high fever because it's in our hometown of Hemet, Ca. He was completely disrespected by his nurse. Unfortunately I don't have a name since they made me wait in the lobby. I was IN the lobby the whole time yet they kept telling him I was not there. I had my phone with me the whole time yet they told my husband I wasn't answering. Both lies. Finally he left " against medical advice. It was a terrible experience for him. Also, they have NO patient advocate there. That speaks volumes about this shit hole. Don't take your loved ones to Hemet Global Medical Center!! He also said the majority of the staff was professional but his nurse tried to control him, lied repeatedly, and treated him like a little kid. My husband is a 66 year old, sweetest man ever. All he wanted was for them to get me. Their response at some point was "if you leave and you die, we're not responsible. What happened to the Hippocratic oath This is absolutely unacceptable. This was all in the emergency room

Staff needs some serious soft skill training. Rude and inpatient! I would not go here again. They…read moredid call me 3 weeks later and confirmed what I thought was wrong but that's after telling me nothing was wrong in the initial visit.

Visited about 1 month ago with an upper respiratory infection. Arrived just after opening on Sunday…read moremorning. Only 1 other patient waiting. Completed a short intake form, presented ins card and paid my copay. I was checked in and called in to an exam room within 15 mins of arrival. Dr Abraham was very thorough and comprehensive. Prescribed needed antibiotic and cough medication. Suggested I return if symptoms do not subside within 7 days. Facility shows its age but was clean and staff was professional and considerate. Not rushed. Would definitely recommend and would return if needed.

Brought a friend to this mobile trailer for blood draw and urine sample. He had an appointment. I…read moreasked if they would take my urine and blood sample, as I had went to my Primary Care doctor the day before and she ordered tests. Ramon was hesitant at first to accept my request, but since we were early he agreed to let me continue. Brenda was the RN that assisted me and my friend. She was pleasant and made me comfortable Now that I know this Mobile Clinic comes to the Hemet area 2 times a week, I will definitely utilize their services before driving 40 minutes to the nearest Kaiser facility.

Thank you to Planned Parenthood. I had the most comfortable experience. The environment was so…read morenice. Thank you to Jessica, Ariel, Angie, and Maria! Each one of them were so accommodating and helpful! Will definitely be back.

I went in for std tests and was already very nervous for the tests. As soon as I walked in I was…read moregreeted with a smile from friendly people at the front. The process was quick and easy and all the staff was very helpful, kind, and comforting. Angie, Kat, maria, anayeli were some of the ones I talked to and got names. They were amazing! Many others were great to but unfortunately didn't get names. Thank you to all the staff there! You all are amazing!

Shannon Jimoe RN came to my home to do initial assessment on my wound care. She was engaging,…read morecompassionate, empathetic and constantly considerate and Helpful. Professional to a fault. Taught and reintroduced me to some key aspects that will improve my amputed foot's health and outcomes. Great ambassador for your company

STAY AWAY IF YOU CAN....These people are rude and do not care about your health. You get stuck in…read moretheir bureaucratic nonsense and they don't even mind telling you that's just the way it is. My mom is post-surgery TKR and started PT immediately in the hospital, this is a narration of my experience with Hemet Home Health. Unfortunately, I have not been able to get anyone there to listen. I have filed a grievance with the insurance. No one needs to be treated without respect and dignity. Insurance was approved and Hemet Home Health was supposed to provide the care. Their policy is to have a nurse assessment before PT, understandably so. However, it took several phone calls, before they even realized she was post-surgery. I kept asking that they look at the MD orders. The lady scheduler told me, she did not know she was post-surgery, and that she would have scheduled sooner. MD is now stating window of opportunity is closing before my mom is stiff. I kept telling them this until I started yelling and screaming and demanded that I get a status on when PT would start or get sent someplace else. Nurses are coming for dressing changes, would vac, etc. (not MD orders). The doctor specifically instructed that only his team needed to look at the surgical site. My mom does not understand English language very well. I can't even imagine what would have happened if they started messing with her surgery site. Each nurse promised they would document so that PT can get started to no avail. Why can Hemet Health not carry out MD orders? After weeks of no PT, PT was finally started but on the days she is at the doctor's office. I categorically stated, NO WEDNESDAYS due to MD post sx appts. The only PT available can do only Wednesdays. Here we go again with the phone calls, then I was given the wrong PT number. I was calling some random PT number in Vegas. At least the person apologized, after I called back (would have been nice if they called me back with the correct number) but hey, they apologized. Finally, I have PT and OT no problem with this company; however, Hemet Home Health continues with their incompetence, rudeness and outright disregard for patient care. Today, 7/20/23 - Tania, a very rude office staff called, stating " I understand you are receiving PT with no nurse visits. The nurse has been calling you and you did not pick up. I quickly checked my phone and offered to send a screenshot. Her response. This is not a debate. Wow! I then asked does nurse need to call each time as I gave her my cellphone number? This set off a storm... The mere fact that I missed a call and called back shows I follow up on missed calls. If I would randomly call a number that I don't know, why would I miss the nurse's call and not call back? After all my ordeal to set up PT/OT why would I not answer my calls? PT/OT call and text just fine every week. Hemet Home Health can see this, so the accusation is just unreal and baffling. At this point, I realized I am dealing with both an incompetent agency and equally incompetent staff. I have interfaced with at least 4 or 5 people in this agency, so I am leaving this review because it is a systemic/organizational issue. The fish rots for the head down. Train your staff on customer service, fix your bureaucratic bottlenecks, and treat patients with care. You are in business because of the patients.

if you want to stay alive, don't go to anyone in this group!!!! had more than 1 doctor prescribe…read moremedication that could have killed me because it interracted with other medication i was on!!!! they must not check the computer before they prescribe. stay away!!!!!!

If I could give less then one star I would. I went in after not having insurance for over 20 years…read morewith insurance. When I called to make them to make an appointment gave them my insurance, I have a PPO they take my insurance I have, nothing said about being a large cost. When I get there they tell me it's $150 for my appointment because I have a deductible. Now a month later I'm getting a bill that I owe another $198 for the appointment. I called the office and ask how much a cash payment is $150 for a first visit $120 after that. I tried talking to billing and because I have insurance with a deductible that isn't covering the appointment it costing me over twice as much to be seen as if I didn't have the appointment. I went to this appointment only to get established with the Dr. and get paperwork to have general blood work. The Dr. I saw was rude and also didn't order the certain blood tests I had requested so I had planned on not returning to the office before I found out I was being grossly overcharged.

My son was transferred to Loma Linda from the Hemet ER, and from the moment we arrived, the staff…read moreprovided exceptional care. They were attentive, compassionate, and made sure he was closely monitored throughout his stay. Because his condition wasn't typical, they took every precaution to ensure he received the right treatment and was safe before being discharged. One thing that really stood out was how thorough the team was. They reached out to his endocrinologist, kept them informed, and worked together to make sure the proper steps were taken for his care. Knowing they were collaborating with his specialist gave me so much confidence that my son was receiving the best possible treatment. Although we were there for over 10 hours, I understood that the time was necessary to carefully monitor his condition. Throughout our visit, the doctors, nurses, and staff communicated clearly, explaining his condition, the tests they were performing, and what they were watching for. They never made us feel forgotten and always kept us informed. The staff also made sure my son was comfortable throughout the day by providing snacks, drinks, lunch, and even diapers and wipes so he had everything he needed while they continued to monitor him. Those thoughtful touches meant so much and showed how much they genuinely cared about his comfort and well-being. The room and overall environment helped cheer him up during what could have been a very stressful experience, and everyone treated him with such kindness, patience, and compassion. They cared not only for my son but also for me, making sure we were both comfortable throughout our stay. We left knowing my son had been thoroughly evaluated, treated appropriately, and discharged safely. He's doing so much better now, and I am incredibly grateful to the entire team for their professionalism, compassion, and dedication. Thank you for taking such wonderful care of my son and for making a difficult day so much easier for our family. We truly appreciate everything you did for us.

This review is an update for their incompetency and diabolical billing practices of their ER. We…read morehave never had a visit that we haven't been sitting and waiting for hours on end, even with a baby with a non-stop bleeding gash in his head that ended up needing 5 stitches. They had us sitting and waiting for a few hours. This last time I came by ambulance with my kid after a motor vehicle accident. I kept refusing treatment and said multiple times that I didn't need medical attention. I was never brought back, did not have any tests done, was not seen by anyone, yet I magically received a $2k bill from the attending doctor that evening. All I did was sit in the waiting room waiting for my kid for 5 hours, yet they "discharged" me with bogus brochures on what to do after a car accident. They didn't even submit it through my insurance and do you know why? Because I was never a patient on that day and did not fill out any paperwork nor get checked in with my info. Guess who else got a $2k bill? My kid. The one who was seen by the doctor, received scans and treatment. I'm going to let my attorney take care of it which they are advising to contest the bill, there are a bunch of crooks here! Don't come here if you can avoid it less you want to be saddled with a bill for services supposedly rendered that you didn't even receive!

I recently July 20, 2026 to be exact, I went through a very, very, very difficult time with my…read morefamily member who was withdrawing from Fentanyl. I had no clue that he was addicted to this drug whatsoever!! I had to take him to The closest ER which was Menifee Global Hospital. To begin with, the admissions staff were kind and courteous. as soon as he was in the ER, his PA began treatment. The rest of the ER staff that afternoon and night were God sent. Literally Angels who went above and beyond to help with this ordeal. Watching someone you love go through withdrawals is heartbreaking and heart wrenching. I want to secondly stop and Praise and an by thanking the Doctor who attended to him and was Super compassionate (I don't know her name sadly), but to the nurses Ian, Alvin, Frederick (the awesome) ER Unit Secretary, and an outstanding Nurse BRITTANY RN. Brittany your experience lifted me, guided me and a thousand thank you'd for your sincere support and for providing me with resources to find the perfect facility for him... Thank you from the bottom of my heart. Once admitted to the second floor, his attending Doctor was Dr E (Since His name is long he goes by Dr E, I know he's from Nigeria), it was Him specifically who made it ALL possible for him to begin the process of detoxification then to be admitted to a facility for intensive medical detox. His commitment to his patient, His knowledge, His devotion and compassion, His care and continuity of care by calling the facility to ensure he be a direct admit ( since he was out of network), without him falling through the cracks was Something I will be FOREVER GRATEFUL for and there will not be one day that will go by as long as I live that I won't pray for him. Another Angel was an RN by the name of CHIOMA. Thank you. Never ever did anyone pass judgement. Addiction affects families, and doesn't discriminate based on socioeconomic status. Again, thanks to all who truly Care about humanity and the meaning of caring. May all those who helped me have health and long life, you are all amazing and appreciated and deserve recognition. Sincerely Denise R.

The staff at the ER is obviously biding their time till a better job comes along at an institution…read morethat has our community and their health as a priority. Lack of training and education is obvious in the supervision ranks leading inevitably to unskilled and often unsafe practices by frontline staff. If you want a note from the doctor explaining a missed day at work or a court date Menifee Global is the hook up. If your kids health is at stake then you should be working with a better qualified healthcare provider.

My initial visit with Dr Sharma at The Oncology Institute of Hope and Innovation was good. Dr…read moreSharma explained everything I wanted to know about my lymphoma diagnosis and expected treatment, and explained various things I didn't even know I didn't know. I really had no complaints about my initial visit with Dr Sharma, other than perhaps the office setting which is run down, located in an old part of town, and doesn't really enforce a professional medical office. My complaint is with my second visit, or should I say lack thereof. I initially had a 2nd visit scheduled for November 4th, but received a call informing me that my appointment needed to be rescheduled for November 19th. My wife and I made the almost one hour drive to the office, at which time we were told they did not have me scheduled for an appointment. The receptionist informed me that they have been having an ongoing problem with their appointment system, and it appears my appointment was never scheduled on their system or, the person that made the appointment failed to put it into the system. She then explained that Dr Sharma, my treating doctor had no availability today and another appointment would need to be rescheduled. I was initially diagnosed with cancer in May, so 6 months ago. I have had some blood tests, and EKG, a PET Scan and the chemo port put in, all which has taken 6 months to complete because it takes so much time to be able to get in to have these procedures done, even though everything was specified as a rush! The blood tests is the only thing that can be done quickly. I'm scheduled to have one final procedure done the first of next week before I can apparently begin treatment, so I was hopeful I could reschedule my appointment with Dr Sharma within one week at the latest. Well, given that every facility I've been to has treated my cancer diagnosis like it was a common cold with absolutely no rush on anything, why should The Oncology Institute be any different. The receptionist told me the earliest appointment I could get was in one month! I've been dying a slow death everyday since my initial diagnosis and now I have to wait another month to see my Oncologist! I have no idea what stage my cancer is at, or even when I'll finally be able to start treatment, but I'm sure it won't be this year! Hopefully by 8 months from my diagnosis I'll finally start my initial treatment, if it's not already too late. My delays certainly don't reflect on Dr Sharma, but having The Oncology Institute failing to put my appointment in their system, then making me wait another month for an appointment is completely unacceptable, especially for a cancer patient! This has unquestionably set back my initial treatment at least another 6 weeks. Cancer isn't a freak'n minor issue that can simply be handled like an ordinary doctor visit or rescheduling of an appointment! Waiting 7-8+ months since an initial diagnosis is far too long to wait for treatment, in my opinion. I don't know what the average wait time is, but I do know the sooner you start treatment the better your chances of full remission. In the UK, I believe treatment must begin within 90 days from when a patient is diagnosed which sounds reasonable, certainly better than 7-8+ months! I've read good information about Dr Sharma which is the only reason I'm holding off going elsewhere, but to be honest, I'm extremely upset with The Oncology Institute right now, not only for the lack of concern for me, but especially for what today's screwup did to my wife and I emotionally.

Very professional and friendly staff. I felt seen and heard, which is vital when you are dealing…read morewith Cancer and/or blood issues.