As a person who is extremely pick about who i have as a doctor I absolutely love my doctor Mrs…read moreSeraile Kirsten she is the best the medical care i get from her is exceptional !!!!! Also the whole staff is amazing as soon as you walk in you can feel the good vibes . I hope i have the right name A big thank to Yadira she is always so nice to me and pays attention to my needs and concerns I really appreciate all of you thanks

I have been with them for about five years. They used to be Borrego and recently changed to DAP…read more What used to be a great facility has turned into a joke. Getting prescriptions filled always took a while, but now it's next to impossible. I called every day for a week, leaving messages, and received no call backs. I am now out of my medication and, as it's the weekend, I will have to wait until Monday. I currently have shingles and can't leave my house, or I would drive to the office and speak to someone directly. I was last in the office in October 2024. Scheduling appointments was two months out, even after a much needed follow up after an ER visit. I was told that they now only have one GP and one pediatric doctor on site, as well as a nurse practitioner. It's a shame because I really like the GP and NP. They listen and don't rush you through appointments. Sadly, I will be moving on.

Absolutely the worst office staff as far as completing their job…read more I had been released from the Hospital and unfortunately I do not have Insurance and I pay as I go. Office visits are $105.00 cash. Not to long of a wait, was taken to a room for all preliminary stats. Dr enters we discuss what is needed and so forth for future care. We discussed that she would see me in 2 months and to continue my prescriptions. Go to the front desk, make an appointment for 2 months, got my orders for an X-ray. Waited till the following day, call the Pharmacy to find out they have no requests, try to call Dr office, no answer all afternoon, attempted to call next morning, still no answer and no orders at the pharmacy. Drive to the office " the pharmacy must have lost the request" following day get a portion of my prescriptions, back to the Dr office, resent again to pharmacy. Came up to needing refills, ordered thru pharmacy, multiple calls to Dr office, no answer. Drive again to the office "ok, I will let the meds team know" go the next day to Pharmacy missing 2 prescriptions. Call Dr office and someone actually answered, "you need to see the Dr before the prescription can be refilled". Why would you make a follow up appointment for 2 months and not refill the prescriptions?? Of course they have no answer, but to pay $105.00 or I can go to their Urgent Care for $85.00. I have since found another Dr that has office appointments for $75.00, very professional and helpful staff. Stay far away from Dr Koka

BEWARE!!! If I could give a negative number, I would give a -5. This doctor and her office are…read morestuck in the 80's. They don't use any apps, no email, no electronic documents. Just so retro and careless for their patients, it's unbelievable. I have filed 4 grievances about their awful service and nothing has changed. Their office is the same, as if you were in the 1908's. I called like 7 times last week asking to get an appointment with Dr. Koka and I never got a call back. I have no idea why this doctor and her staff are in service. They do a disservice really.

Dr Adhikari Is amazing My daughter loves her and she is…read morevery thorough. I highly recommend

This is a very nice clinic. The waiting area is small, but that's okay. It's cute with a little…read moretable for the kids to color with coloring pages and crayons provided by the office (it's the little things, right) and several chairs for seating plus a television for your wait. The staff are nice and the doctor approachable and helpful. The rooms to be seen are also cutely decorated and everything is very clean. We also recently had to be seen for a quick referral to an ortho for my little one with a broken wrist and they got us in that same day. Excellent!

I hate this place. But yesterday was the last time…read more You guys turned my step dad away when he had covid caused pneumonia. You guys sent him home because he was fine. Not just once but twice. Now tell me why did my mom have to take him somewhere really far so we can get him taken care of when I have a perfectly fine running hospital here. Why make my mother drive far when even she has covid right now. F.Y.

Despite the ongoing problems with the phone lines, I made a trip to the office so speak to someone…read morein person to resolve some issues and was very pleased with the help I received. Ofelia (sorry if spelled wrong) at the front desk was very helpful and patient getting me all the information I needed. Thanks!!

Despite the ongoing problems with the phone lines, I made a trip to the office so speak to someone…read morein person to resolve some issues and was very pleased with the help I received. Ofelia (sorry if spelled wrong) at the front desk was very helpful and patient getting me all the information I needed. Thanks!!

From the owner: Our office offers a variety of services including state programs such as Family Pact, CHDP, Every…read moreWoman Counts. We also offer USCIS Certified Medical Examination Reports and affordable office visits. We take most of the insurances including regular Medi-Cal

I love Dr Heather Huges. She actually sits down next to you and listens. I recommend her. She is…read morethe best!

Dr. Heather doesn't know how to do her job, according to PromiseCare. A referral authorization was…read moredeclined by PromiseCare because a number of diagnostic steps that should have been performed by Dr. Heather were not performed. I had to file a grievance with my insurer and win an appeal to get the referral I requested. Patient care should not be delayed because a doctor doesn't know her job. She told me to find a new PCP when I complained.

if you want to stay alive, don't go to anyone in this group!!!! had more than 1 doctor prescribe…read moremedication that could have killed me because it interracted with other medication i was on!!!! they must not check the computer before they prescribe. stay away!!!!!!

If I could give less then one star I would. I went in after not having insurance for over 20 years…read morewith insurance. When I called to make them to make an appointment gave them my insurance, I have a PPO they take my insurance I have, nothing said about being a large cost. When I get there they tell me it's $150 for my appointment because I have a deductible. Now a month later I'm getting a bill that I owe another $198 for the appointment. I called the office and ask how much a cash payment is $150 for a first visit $120 after that. I tried talking to billing and because I have insurance with a deductible that isn't covering the appointment it costing me over twice as much to be seen as if I didn't have the appointment. I went to this appointment only to get established with the Dr. and get paperwork to have general blood work. The Dr. I saw was rude and also didn't order the certain blood tests I had requested so I had planned on not returning to the office before I found out I was being grossly overcharged.

Dr Hana is the best doctor in Hemet. I have lived in Hemet for 19 years and have had some really…read morebad experiences from most of the Doctors here. I retired and have Medicare which, concerned me. I wish I would have known about her sooner She really cares and listens. I would recommend her 100%. Her office staff are just as amazing. I don't normally do yelp reviews but she deserves to be recognized along with her staff.

My wife and I feel very fortunate to have found Dr. Hana…read more She has been everything we hoped. Personable and professional. When she is in the room with you...she is in the room with you. Focused and involved with you and your concerns. Great listener and engaged in the moment. My wife developed some issues with losing feeling in her hands. Dr. Hana stayed on the issue til the issue was corrected with very needed minor surgery. Now my wife has total use of her hands. Problem solver. We could not be happier.

My son was seen at this Urgent Care. Crystal at the front desk was very helpful. Made things much…read moreeasier. Thank you Crystal for all your help.

I went to this urgent care because I had a very painful, swollen lump near the top of my butt…read morecrack. The pain was severe, and I was having difficulty sitting and even lying down comfortably. The doctor examined me and told me that it was just a cyst and that I would be fine. Nothing was done to drain it, and I was not given treatment. I left feeling like I was being told to simply deal with the pain. Because the pain continued to get worse, I ended up going to the ER. They immediately recognized that it was an abscess with cellulitis and that it was significantly infected. They drained it right away, packed the wound, and prescribed medication to treat the infection. I understand that not every diagnosis is straightforward, but I was very disappointed with my urgent care experience. I feel that my condition should have been taken more seriously, especially given how painful and swollen it was. If I had followed the advice I was given and simply waited it out, I could have gotten much sicker. I'm sharing my experience so others can advocate for themselves if they feel something is seriously wrong. If you know your pain is severe or your condition is getting worse, don't be afraid to seek a second opinion or go somewhere else. I DONOT RECOMMEND THIS URGENT CARE.

After I posted my original review, I received messages on Yelp about what happened. When I called…read morethe office to speak with Maryann -- the same person who was messaging me -- I was told by Rachel over the phone that Maryann refused to speak with me. Rachel claimed that my mom confronted a staff member and demanded to know if her forms were filled out, at her daughter's school,When I spoke to my mom, she explained that she calmly asked the woman if she worked at Dr. Ashraf's office, mentioned that some forms had not been filled out, told her to have a nice day, and even shook her hand. That does not reflect the aggressive behavior they are describing. I would also like to point out that it is highly unprofessional for a medical assistant to claim she was "confronted" by a patient when, in reality, she was spoken to politely. If my mom had actually confronted this woman the way they're claiming, wouldn't teachers or staff have stepped in to de-escalate the situation? And wouldn't others in the pickup line have heard or witnessed this supposed 'rude confrontation'? It doesn't make sense that something like that would happen publicly without anyone else noticing or intervening. Misrepresenting a simple, respectful interaction as something hostile is concerning and raises questions about honesty and accountability within the office. What is even more troubling is the inconsistency in their stories. Rachel said my mom was called into the office, while Maryann stated on Yelp that my mom showed up rude and was confrontational and going back and forth with staff. Those are two very different accounts. If she was called in, why portray it as though she stormed in angrily? Rather than showing empathy or taking accountability, the office chose to argue and present conflicting narratives. A simple, professional response acknowledging our experience would have gone much further. Unfortunately, this entire interaction has reinforced our concerns about their communication, professionalism, and integrity.

Most through Dr I have ever been to. Yes she asked lots of questions and took a complete medical…read morehistory, reminding me of issues I had even forgotten I had. So helpful! Thank you Dr Ashraf