Both my wife and I had our first preliminary appointment with Dr. Heather Hughes, M.D. as we just…read moremoved to the area. Obviously time will tell after many more visits but if this visit is any indication of the care we will receive than the 5 stars are warranted! This is a doctor that listens, lets you talk and makes you feel comfortable and confident. Based on only this one visit I still feel very confident to recommend her to people that want to visit a caring doctor. Another observation: the office staff was outstanding too!

Dr. Heather doesn't know how to do her job, according to PromiseCare. A referral authorization was…read moredeclined by PromiseCare because a number of diagnostic steps that should have been performed by Dr. Heather were not performed. I had to file a grievance with my insurer and win an appeal to get the referral I requested. Patient care should not be delayed because a doctor doesn't know her job. She told me to find a new PCP when I complained.

if you want to stay alive, don't go to anyone in this group!!!! had more than 1 doctor prescribe…read moremedication that could have killed me because it interracted with other medication i was on!!!! they must not check the computer before they prescribe. stay away!!!!!!

If I could give less then one star I would. I went in after not having insurance for over 20 years…read morewith insurance. When I called to make them to make an appointment gave them my insurance, I have a PPO they take my insurance I have, nothing said about being a large cost. When I get there they tell me it's $150 for my appointment because I have a deductible. Now a month later I'm getting a bill that I owe another $198 for the appointment. I called the office and ask how much a cash payment is $150 for a first visit $120 after that. I tried talking to billing and because I have insurance with a deductible that isn't covering the appointment it costing me over twice as much to be seen as if I didn't have the appointment. I went to this appointment only to get established with the Dr. and get paperwork to have general blood work. The Dr. I saw was rude and also didn't order the certain blood tests I had requested so I had planned on not returning to the office before I found out I was being grossly overcharged.

After I posted my original review, I received messages on Yelp about what happened. When I called…read morethe office to speak with Maryann -- the same person who was messaging me -- I was told by Rachel over the phone that Maryann refused to speak with me. Rachel claimed that my mom confronted a staff member and demanded to know if her forms were filled out, at her daughter's school,When I spoke to my mom, she explained that she calmly asked the woman if she worked at Dr. Ashraf's office, mentioned that some forms had not been filled out, told her to have a nice day, and even shook her hand. That does not reflect the aggressive behavior they are describing. I would also like to point out that it is highly unprofessional for a medical assistant to claim she was "confronted" by a patient when, in reality, she was spoken to politely. If my mom had actually confronted this woman the way they're claiming, wouldn't teachers or staff have stepped in to de-escalate the situation? And wouldn't others in the pickup line have heard or witnessed this supposed 'rude confrontation'? It doesn't make sense that something like that would happen publicly without anyone else noticing or intervening. Misrepresenting a simple, respectful interaction as something hostile is concerning and raises questions about honesty and accountability within the office. What is even more troubling is the inconsistency in their stories. Rachel said my mom was called into the office, while Maryann stated on Yelp that my mom showed up rude and was confrontational and going back and forth with staff. Those are two very different accounts. If she was called in, why portray it as though she stormed in angrily? Rather than showing empathy or taking accountability, the office chose to argue and present conflicting narratives. A simple, professional response acknowledging our experience would have gone much further. Unfortunately, this entire interaction has reinforced our concerns about their communication, professionalism, and integrity.

Most through Dr I have ever been to. Yes she asked lots of questions and took a complete medical…read morehistory, reminding me of issues I had even forgotten I had. So helpful! Thank you Dr Ashraf

Dr Adhikari Is amazing My daughter loves her and she is…read morevery thorough. I highly recommend

This is a very nice clinic. The waiting area is small, but that's okay. It's cute with a little…read moretable for the kids to color with coloring pages and crayons provided by the office (it's the little things, right) and several chairs for seating plus a television for your wait. The staff are nice and the doctor approachable and helpful. The rooms to be seen are also cutely decorated and everything is very clean. We also recently had to be seen for a quick referral to an ortho for my little one with a broken wrist and they got us in that same day. Excellent!

Please please find another provider, unless you enjoy having your symptoms minimized and ignored…read more Its hard being a woman with a debilitating chronic illness that is not taken seriously. I had Dr Lulic "scold" me for wasting his time when requesting EDD for my chronic migraines. Not only did he scold me in the office, after i left the office in tears, he called me on my way home to again tell me he was not my neurologist secretary. After agreeing to 3 weeks of edd he only filled out the paperwork to reflect 8 days. Such a joke, what an awful provider. He is rude to patients as well as staff.

Fantastic! ---I highly recommend . My daughter recommended Dr Lulic. Since his schedule was full I…read moremade an appointment with his associate, Zohra Damawand, FNP-C. She is wonderful, was very thorough, and professional! The best experience at a medical office visit! Staff is fantastic too! --Great team.

Came in today with my husband after a friend referred us. Seeing Chris Sanders for the first time…read more The receptionist was very professional, helpful, and kind. This location is so much easier for us than actually driving to Temecula. There are several different providers working out of this office. I am pretty sure this is just a general practice office, but will refer you to specialists if needed. I love that they have the same picture behind their receptionist that I have in my home. I love that I don't need a coat to sit in the lobby, because I am usually freezing! I thank my friend for referring us to this office.

This place is very bad. They are the worst doctors office I've been to because they are very rude,…read morethey pressure patients into appointments they never actually made, they refused to allow me to cancel appointments I never made, and they made passive threats to cease care with me because of this. They were also aware of my anxiety issues and yet that made no difference, in fact I would say they treated me worse because of this. They also refused to fill my prescription of an Athsma inhaler I needed which was very important for my health and they refused to refill essential medicine for me which could have seriously harmed my health. Thankfully I was able to switch to a much better doctor who actually treats me well and doesn't refuse to fill life saving prescriptions. Avoid this practice at all costs!

IMPOSSIBLE TO TALK TO A HUMAN IN THE OFFICE. They all have voicemail that says "do not leave…read moremultiple messages" and that is becuase THEY NEVER CALL ANYONE BACK. Healthcare is hard enough to navigate, but it makes it even harder when your Provider an Team DO NOT CARE!

Definitely would give her a ZERO if I could. Have been waiting for almost 2 HOURS to be seen. So…read moreyes, I'm on here searching for a new Doctor.

I've been a patient with Neighborhood Healthcare in both Temecula and Riverside for about 19 years,…read moreand I can honestly say they've consistently provided excellent care. Over the years I've seen several different doctors, and every one of them has been knowledgeable, respectful, and quick to provide what I needed -- whether it was a doctor's letter, a referral, or follow‑up care. I've had occasional delays with referrals being processed, but I've recently learned that most of those issues were on the IEHP side, not Neighborhood Healthcare. Compared to other clinics I've tried, the difference is huge. I even tried UCR Medical Clinic, and after three separate appointments I still couldn't get a single referral completed. I ended up returning to Neighborhood Healthcare because they've always taken care of me and actually get things done. After nearly two decades as a patient, I can say they've earned my trust.

I guess if you're desperate and in a pinch this might do but otherwise I'd suggest you avoid it!…read more You're unable to actually call this office, you must go through a "call center" all the time, no matter what and good luck getting a call back. I went there for one purpose to get a couple prescriptions I'm on renewed, one is for HRT, the other for migraines, nothing earth shattering. I asked the NP who saw me if she thought perhaps she should do a pelvic exam, but she said no, I dont think its necessary, and I havent had one in a decade by the way! She then told me she'd call in my prescriptions. I didnt worry about it for months because I still had refills left from my old doctor, but recently when I tried to see if they were there I was informed they had never called them in. I then contacted the "call center" for help to contact the NP I'd seen to find out if she could NOW call those in. Nobody called me back. Today, I called again, only to be told that "she said" she wouldnt be calling those in at all! No explanation. When I asked WHY they thought I'd come in months ago to see her and discussed refilling those prescriptions with her, I got nothing. So, they got my money for the appointment, and I got NOTHING for that money. NOW I have to go try and find someone who can see me fast before my prescriptions run out entirely, you do NOT want to stop taking Emgality suddenly trust me, and yet nobody in the Neighborhood Healthcare seemed to actually CARE!

I have been going to this doctor for many years, and .I have several medical issues. Doctor…read moreHussain is a very good doctor who will address all of your issues. He's very thorough. You will get top medical care when seeing him. The staff will take care of you.

The office staff are all incompetent and incapable of billing correctly, yet able to follow…read moreinstructions! I only gave it 1 star in order to post this but real rate is 0 star!

This office is absolutely ridiculous and I am going to file a claim with the medical board and…read morebetter business bureau! I've never had such rude service in my life! Sam and Bev need to be fired or learn some damn bedside manner!! I have a referral I have been waiting for because my OBGYN found 2 lumps in my breast and this office claims my paperwork was never sent in and that I don't even exist in the system! Are you kidding me?! Be prepared to hear from my lawyer!!

I will only give 1 star.... because someone answered the phone during business hours. Other than…read morethat, this office and doctor rate a -10. My mother has been sick and we have called last week (twice) and again today to get her in to see the doctor. All we got was they had no appts available. No options for next appt available. Then told they would take my mom's info and have the doctor call her back today. Well - that never happened and we got the same thing last week...and the doctor never called. Why do they say he will call, and he never does? If he doesn't call his patients then why do they offer it? He has been my mom's doctor for a year and she has only seen him 1 time! ONCE! Needless to say, I will be switching her to a doctor that actually cares about their patients!!