She is the best doctor, I have been looking for years to find someone who cares and listens to you…read moreI have found my doctor will never go anywhere else

I have been going to Dr Hughes for 13 years, love the staff there. Dr Hughes is my primary doctor…read moreand he is one great guy. I have no problems there and always answer my questions. Keep up the good work and definitely recommend them to everyone

very poor does not believe in even if it's been previously prescribed does not really help his…read morepatience and doesn't really take his patience seriously and he's left a lot of patience hurting without just really medical practice all around bad customer service with the crew it's just all around a very nasty place. Nobody there is respectful. There was a nurse there but otherwise that was only one person that was office that was plus the front desk person and two gentlemen, but otherwise yeah, it was very unpleasant to say the least

We've been using the Rancho Family Medical Group for over 2 years now. As a whole they are a good…read moregroup of doctors and staff. Our fave is Dr R.Eric Madrid. He is our GP and is very personable, knowledgeable, and very responsive when contacted through Messaging in MyChart! I give him 5 stars. The office staff I took a star away only because occasionally it takes a little prodding to get results. The quality of care with Dr Madrid and his care team has been very good! If you live in Menifee-Hemet-Winchester area I would recommend this group highly!

After I posted my original review, I received messages on Yelp about what happened. When I called…read morethe office to speak with Maryann -- the same person who was messaging me -- I was told by Rachel over the phone that Maryann refused to speak with me. Rachel claimed that my mom confronted a staff member and demanded to know if her forms were filled out, at her daughter's school,When I spoke to my mom, she explained that she calmly asked the woman if she worked at Dr. Ashraf's office, mentioned that some forms had not been filled out, told her to have a nice day, and even shook her hand. That does not reflect the aggressive behavior they are describing. I would also like to point out that it is highly unprofessional for a medical assistant to claim she was "confronted" by a patient when, in reality, she was spoken to politely. If my mom had actually confronted this woman the way they're claiming, wouldn't teachers or staff have stepped in to de-escalate the situation? And wouldn't others in the pickup line have heard or witnessed this supposed 'rude confrontation'? It doesn't make sense that something like that would happen publicly without anyone else noticing or intervening. Misrepresenting a simple, respectful interaction as something hostile is concerning and raises questions about honesty and accountability within the office. What is even more troubling is the inconsistency in their stories. Rachel said my mom was called into the office, while Maryann stated on Yelp that my mom showed up rude and was confrontational and going back and forth with staff. Those are two very different accounts. If she was called in, why portray it as though she stormed in angrily? Rather than showing empathy or taking accountability, the office chose to argue and present conflicting narratives. A simple, professional response acknowledging our experience would have gone much further. Unfortunately, this entire interaction has reinforced our concerns about their communication, professionalism, and integrity.

Most through Dr I have ever been to. Yes she asked lots of questions and took a complete medical…read morehistory, reminding me of issues I had even forgotten I had. So helpful! Thank you Dr Ashraf

This is a very nice clinic. The waiting area is small, but that's okay. It's cute with a little…read moretable for the kids to color with coloring pages and crayons provided by the office (it's the little things, right) and several chairs for seating plus a television for your wait. The staff are nice and the doctor approachable and helpful. The rooms to be seen are also cutely decorated and everything is very clean. We also recently had to be seen for a quick referral to an ortho for my little one with a broken wrist and they got us in that same day. Excellent!

Absolutely love this place! I was a new patient & everyone was so nice! The receptionist explained…read moreeverything to me, all the paperwork that I needed to fill out (it was a lot but I get it I'm new to this place) the nurse who took me to my room was kind and answered all my questions that she could. The doctor was so kind. The office is really nice very clean. We went over my concerns. No complaints for this place. Glad I found a group of people who aren't just kind but try to help you as much as they can.

Came in today with my husband after a friend referred us. Seeing Chris Sanders for the first time…read more The receptionist was very professional, helpful, and kind. This location is so much easier for us than actually driving to Temecula. There are several different providers working out of this office. I am pretty sure this is just a general practice office, but will refer you to specialists if needed. I love that they have the same picture behind their receptionist that I have in my home. I love that I don't need a coat to sit in the lobby, because I am usually freezing! I thank my friend for referring us to this office.

This place is very bad. They are the worst doctors office I've been to because they are very rude,…read morethey pressure patients into appointments they never actually made, they refused to allow me to cancel appointments I never made, and they made passive threats to cease care with me because of this. They were also aware of my anxiety issues and yet that made no difference, in fact I would say they treated me worse because of this. They also refused to fill my prescription of an Athsma inhaler I needed which was very important for my health and they refused to refill essential medicine for me which could have seriously harmed my health. Thankfully I was able to switch to a much better doctor who actually treats me well and doesn't refuse to fill life saving prescriptions. Avoid this practice at all costs!

Dr. Perz and Dr. Sayon are outstanding providers who exemplify what patient-centered medicine…read moreshould be. In their current practice, they deliver thoughtful, individualized care, take the time to truly listen, and build strong patient-provider relationships grounded in trust, compassion, and respect. Just as importantly, they are dedicated to training the next generation of healthcare providers in the way medicine was meant to be practiced--treating each patient as an individual, not just a diagnosis. Their ancillary staff are equally invaluable, keeping the office running smoothly and efficiently behind the scenes so providers and students can remain focused on delivering high-quality patient care. Their commitment to mentorship, clinical excellence, and meaningful rapport leaves a lasting impact on both their patients and the students fortunate enough to learn from all of them. They got you

PCP -- Doctor of Osteopathy. My Grandma & Grandpa used to go to a DO and he took really good care…read moreof them. Dr Perz does the same with me.

IMPOSSIBLE TO TALK TO A HUMAN IN THE OFFICE. They all have voicemail that says "do not leave…read moremultiple messages" and that is becuase THEY NEVER CALL ANYONE BACK. Healthcare is hard enough to navigate, but it makes it even harder when your Provider an Team DO NOT CARE!

Definitely would give her a ZERO if I could. Have been waiting for almost 2 HOURS to be seen. So…read moreyes, I'm on here searching for a new Doctor.

I've been a patient with Neighborhood Healthcare in both Temecula and Riverside for about 19 years,…read moreand I can honestly say they've consistently provided excellent care. Over the years I've seen several different doctors, and every one of them has been knowledgeable, respectful, and quick to provide what I needed -- whether it was a doctor's letter, a referral, or follow‑up care. I've had occasional delays with referrals being processed, but I've recently learned that most of those issues were on the IEHP side, not Neighborhood Healthcare. Compared to other clinics I've tried, the difference is huge. I even tried UCR Medical Clinic, and after three separate appointments I still couldn't get a single referral completed. I ended up returning to Neighborhood Healthcare because they've always taken care of me and actually get things done. After nearly two decades as a patient, I can say they've earned my trust.

Here is the whole tooth and nothing but the tooth! Neighborhood health care has dentistry. With a…read morenew building. A place you would like to sink your teeth into. My youngest has autism and when it was time for cleaning he couldn't handle the drill sounds. The dentist and nurse was very patient with my child. He explained everything he was doing and help him with proper hygiene. It was very clean and sterile. They were armed to the teeth with experience. After it was all said and done my child received a tooth care bag and a fidget toy. His dentist office visit was tooth-tally awesome day.

I have been going to this doctor for many years, and .I have several medical issues. Doctor…read moreHussain is a very good doctor who will address all of your issues. He's very thorough. You will get top medical care when seeing him. The staff will take care of you.

The office staff are all incompetent and incapable of billing correctly, yet able to follow…read moreinstructions! I only gave it 1 star in order to post this but real rate is 0 star!

This office is absolutely ridiculous and I am going to file a claim with the medical board and…read morebetter business bureau! I've never had such rude service in my life! Sam and Bev need to be fired or learn some damn bedside manner!! I have a referral I have been waiting for because my OBGYN found 2 lumps in my breast and this office claims my paperwork was never sent in and that I don't even exist in the system! Are you kidding me?! Be prepared to hear from my lawyer!!

I will only give 1 star.... because someone answered the phone during business hours. Other than…read morethat, this office and doctor rate a -10. My mother has been sick and we have called last week (twice) and again today to get her in to see the doctor. All we got was they had no appts available. No options for next appt available. Then told they would take my mom's info and have the doctor call her back today. Well - that never happened and we got the same thing last week...and the doctor never called. Why do they say he will call, and he never does? If he doesn't call his patients then why do they offer it? He has been my mom's doctor for a year and she has only seen him 1 time! ONCE! Needless to say, I will be switching her to a doctor that actually cares about their patients!!