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Hemet, CA

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Optum - Hemet Primary Care

3.0 (4 reviews)

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Ashraf Hadia, MD - Dr. Hadia Ashraf

Ashraf Hadia, MD

3.0(30 reviews)
1.7 mi

Most through Dr I have ever been to. Yes she asked lots of questions and took a complete medical…read morehistory, reminding me of issues I had even forgotten I had. So helpful! Thank you Dr Ashraf

After I posted my original review, I received messages on Yelp about what happened. When I called…read morethe office to speak with Maryann -- the same person who was messaging me -- I was told by Rachel over the phone that Maryann refused to speak with me. Rachel claimed that my mom confronted a staff member and demanded to know if her forms were filled out, at her daughter's school,When I spoke to my mom, she explained that she calmly asked the woman if she worked at Dr. Ashraf's office, mentioned that some forms had not been filled out, told her to have a nice day, and even shook her hand. That does not reflect the aggressive behavior they are describing. I would also like to point out that it is highly unprofessional for a medical assistant to claim she was "confronted" by a patient when, in reality, she was spoken to politely. If my mom had actually confronted this woman the way they're claiming, wouldn't teachers or staff have stepped in to de-escalate the situation? And wouldn't others in the pickup line have heard or witnessed this supposed 'rude confrontation'? It doesn't make sense that something like that would happen publicly without anyone else noticing or intervening. Misrepresenting a simple, respectful interaction as something hostile is concerning and raises questions about honesty and accountability within the office. What is even more troubling is the inconsistency in their stories. Rachel said my mom was called into the office, while Maryann stated on Yelp that my mom showed up rude and was confrontational and going back and forth with staff. Those are two very different accounts. If she was called in, why portray it as though she stormed in angrily? Rather than showing empathy or taking accountability, the office chose to argue and present conflicting narratives. A simple, professional response acknowledging our experience would have gone much further. Unfortunately, this entire interaction has reinforced our concerns about their communication, professionalism, and integrity.

Iglal El-Heawi, MD

Iglal El-Heawi, MD

1.8(8 reviews)
1.4 mi

Dr Iglal El-Heawi has to be the BEST doctor i have seen EVER. She's caring and listens to your…read moreconcerns and is quick to respond in a professional manner with her Medical advice. Sadly the downfall of this office is the girls in the front. They have no customer service skills and don't seem to know how to multitask. They have a bad habit of giving you false information to get you off the phone. I had an issue with my jaw and haven't been able to eat for 3 days and the Dr requested i get x-rays done with an urgent push. When i called the following day for the results or to see if they received the x-rays, the girl in the front flat out told me a lie. She told me they didn't receive it and that it would take 2 to 5 days for a response. Before i had a chance to explain further i was rushed off the phone. I called back with better sense and called the Medical Record department (Awesome department) and spoke to someone with more people skills. She said the opposite. They received the x-rays the same day i got them done and that she sent them to the Dr but she didn't have a chance to review them yet. Why couldn't the girl in the front tell me the same info? Because they are lazy i'm assuming. The Medical Records girl sent the x-rays again to the Dr with a note to the girls in the front to review my chart. They close at 5pm and i got a phone call from the office at 4:45pm from the girls saying "Dr wants you to go to the Dentist" no explanation why or what they found. I work in the Medical field and unless the girls in the front have no Medical experience there should be no reason why they are treating their patients in this manner. Dr El-Heawi, you are great but if you can, get those girls in the front trained or replaced. They have NO PEOPLE SKILLS and are giving out false information for lack of compassion for their job!!!

IMPOSSIBLE TO TALK TO A HUMAN IN THE OFFICE. They all have voicemail that says "do not leave…read moremultiple messages" and that is becuase THEY NEVER CALL ANYONE BACK. Healthcare is hard enough to navigate, but it makes it even harder when your Provider an Team DO NOT CARE!

Neighborhood Healthcare - 1030 E Florida Ave doctor accepting Medi-Cal

Neighborhood Healthcare

3.2(11 reviews)
1.7 mi
Available by appointment
Certified professionals

I highly recommend Dr. Ali for his kindness, professionalism, and expertise. He consistently made…read moreus feel comfortable and cared for, treating us with the same attention and respect as if we were family. It was truly a pleasure having him as our dentist, and I would confidently recommend him to anyone seeking exceptional dental care

I guess if you're desperate and in a pinch this might do but otherwise I'd suggest you avoid it!…read more You're unable to actually call this office, you must go through a "call center" all the time, no matter what and good luck getting a call back. I went there for one purpose to get a couple prescriptions I'm on renewed, one is for HRT, the other for migraines, nothing earth shattering. I asked the NP who saw me if she thought perhaps she should do a pelvic exam, but she said no, I dont think its necessary, and I havent had one in a decade by the way! She then told me she'd call in my prescriptions. I didnt worry about it for months because I still had refills left from my old doctor, but recently when I tried to see if they were there I was informed they had never called them in. I then contacted the "call center" for help to contact the NP I'd seen to find out if she could NOW call those in. Nobody called me back. Today, I called again, only to be told that "she said" she wouldnt be calling those in at all! No explanation. When I asked WHY they thought I'd come in months ago to see her and discussed refilling those prescriptions with her, I got nothing. So, they got my money for the appointment, and I got NOTHING for that money. NOW I have to go try and find someone who can see me fast before my prescriptions run out entirely, you do NOT want to stop taking Emgality suddenly trust me, and yet nobody in the Neighborhood Healthcare seemed to actually CARE!

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E Florida doctor. Accepting Medi-Cal

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Optum - Hemet Primary Care - familydr - Updated October 2026

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