I was referred to Dr. Brahms office by the Veterans Administration through community care which is…read morepart of the Mission Act. I had gone to the VA emergency room who referred me to podiatry, however, the next appointment available at the VA was months out, so I opted for a local doctor. I went to my appointment and the diagnosis of Plantar Fasciitis which is what the VA determined in the ER, was confirmed by Dr. Brahm. He explained what it was, the mechanics of it and all of that which I most certainly appreciated. He asked if I was diabetic and did some simple test for neuropathy and pulse in my foot. Not sure why as I was there for the Plantar issue and for diabetic foot care. He went on to tell me that I needed shoes or inserts that would raise my heal to about 5/8" to 3/4" higher than the rest of my foot which would reduce the stress on my heel which is where the severe pain is. I ask if he prescribe these for me and he told me that he could not, that the VA would have to do that or that I could buy my own over the counter shoes made for this condition (I looked it up, well over $100 for these if of any good quality). He told me to do some foot exercising to help take care of the tendons in my foot. He did not provide any suggestions to the type of exercises, no hand outs showing what to do or anything. Also of note, I was never asked by him or his staff, nor was there any place on my initial questionnaire, that asked me about any medications I currently take nor were my vital signs taken at any point. So I left. Because he said they could not prescribe the proper things for my foot, I reached out to the VA Podiatry department who said I should contact VA Community Care, which I immediately did. I gave the entire story to the person from the VA who determined that something was wrong, so she initiated a 3 way call between herself, me and the doctor's office. She asked the person who answered the phone, who I believe was the office manager if she had sent in the proper forms provided by the VA which would state what the doctor had told m about my need for shoes or other items. The office manager said no and went on to use this opportunity to say that she felt that if she sent it in the VA would do nothing because she has had experiences in the past where she tried to reach out to the VA and the VA did not respond. This has NOTHING to do with my circumstance. She was told byu the VA agent that the proper form should have been submitted. At this point, the doctor himself, Dr. Brahm, came on the line and told the VA rep that he could not prescribe the proper items he suggested because the VA would not approve because it was his understanding that the VA only paid for shoes for diabetics and because his simple tests did not show a problem related to diabetes. He made the decision on the VA's behalf which is NOT his job! His job in this case would have been to complete and forward the aforementioned form to the VA so that the VA can make a decision as to whether or not they would pay for these shoes or whatever was determined that I needed. During the course of the VA explaining to him the correct procedure, the doctor said something along the line that he was tired of this call or did not need this or whatever and just hung up the phone, in the middle of the conversation. SO, my advice, especially if you are a veteran using Community Care through the VA and Triwest, is to avoid this doctor like the plague. He appears to be set in his ways and apparently does not understand the intricacies of dealing with veterans and the Veteran's Administration. Please note that I have shared this experience with the VA Community Care Department, the VA Podiatry Department at Loma Linda, The Patient Advocacy Department at the VA and Triwest and will continue to do so with any all that may be concerned. In closing, I am 100% Service Connected Permanent and Total Disabled. I have to disabilities that are rated at 100%, one of them being Chromic PTSD. Because of this experience, I have been affected. This whole thing and how the doctor reacted to the three way phone call has created more feelings of anxiety and depression and a big concern for other patients, especially veterans who may have to endure the same

Same day appointment for a broken toe. Friendly and efficient office staff. Doctor diagnosed the…read moreissue and painlessly treated my toe. Follow up appointment in 4 weeks. Highly recommend.

Dr. Martina Randall, His orthopedic specialist surgeon for foot and ankle and toes on March 22,…read more2020 my plantar fasciitis cramped up my baby toe I want to step on it in the next two toes went underneath my foot causing me to fall I had three broken toes and a foot broken. She saw me at Hemet Valley medical Center and Emergency room and she operated on me put 15 staples three pins and a plate in my foot and she did a fantastic job there's no scar is two months out of surgery She knows everything you need to know about anything that has to do with the foot ankle or the toes. And if you have any questions about anything about your surgery or what you should be doing if you have to wear a boot she's fantastic and so are her the girls at the front office

Middle of August I had a fall and shattered my calcaneus (my heel bone) I went to Hemet valley…read moremedical center and the next day was operated on by Dr. Randall. She did an absolute amazing job. She took the time to describe the procedure and let me know what they were going to do. 2 and a half months later and I have a very minimal scar. I personally couldn't believe how great my foot looked post recovery. I'm also recovering great. Hasn't even been 3 months and I'm walking and back at work. Knowing this type or injury this is huge progress. She's a great doctor and I would highly recommend her.

My baby boy has received the best care since we changed his insurance and were lucky enough to be…read moreable to come to this medical group. We've met two doctors and both were extremely helpful and informative and answered any and all questions we had. All staff we've met and come across have always been super kind and helpful. The facility is always well maintained and has clean rooms. They also have separate waiting areas for those who are sick and those who aren't. I honestly only have good things to say about Children's Primary Care, they've made doctor visits less stressful and left me feeling more at ease that my child will receive good care.

From the owner: Find the best pediatric healthcare for your family with Children's Primary Care Medical Group…read more(CPCMG), the region's only health network focused solely on children, their health and well-being. With 28 offices throughout San Diego and southern Riverside counties, our providers offer patient-focused, family-centered pediatric healthcare for children from birth to age 18 including: * Well visits * Newborn care * Camp and sports physicals * Immunizations * Weight management and nutrition tips * Developmental screenings and guidance * Behavioral consultations * Teen healthcare * Complimentary prenatal visits * 24/7 telephone medical advice from a registered nurse * 24/7 secure, online access to view your child's health records In addition to appointments scheduled during regular office hours, we offer same-day appointments as well as evening and weekend hours at select offices.

After surgery, they give me a pain pill that makes me throw up, and when I tell them, the doctor…read morerecommends an over the counter, that I'm allergic to, and Tylenol....so, I wouldn't recommend..... if they don't care about your pain level, they don't care......period.

This surgeon did a wonderful job on my total hip replacement on the right side a few years ago now…read moreI'm going for the left. He's not real talkative but he's a good surgeon.

Therapy on my shoulder. I have arthritis in both of them. The therapist does a good job and it only…read moretakes an hour or a little less to get things done! Diana is a very nice and friendly lady to deal with also. The young therapist that takes care of me is also nice and seems to like his job. The ladies at the front desk are very cordial and always say "hello":when I walk in. I do hope my therapy will help out with taking away some of my shoulder pain. Of course, I can never get rid of arthritis, but I think the therapy will help tremendously with problem.

This is yet another story of how the front desk of any facility can make or break their reputation…read more Bear with me. I was a past patient at this facility in Hemet for physical therapy after TWO knee replacements, in 2017 and 2021, both cash pay with excellent Physical Therapists and front office staff. Wow, things have really changed here. I called July 29, Aug. 7, Aug. 8, Aug. 15 with questions to see a therapist again, cash pay. Office staff at this specific office instructed me twice to leave a voicemail for the office manager (?). I never received a response. I went to the office today in person and explained my situation, including how I never heard back from Ms. Sprinkles. The receptionist told me she does not come into the office. I stated that I didn't mind that, but I never received a call back to answer my questions, etc. She repeated herself and stated, "I SAID......! Do you want me to make you an appt.?" I said I was confused about the lack of a call back and what it had to do with her not physically being in the office. She repeated herself again, getting a little more annoyed at having to do that. I asked what Ms. Sprinkles not being there in person had to do with responding to my voicemail, for the third time and whether she no longer worked for the company. She said she doesn't ever respond to voicemails because she is not physically there. I asked why I was instructed to leave those messages then. She stated, "Do you WANT to make an appt.?" Didn't ask if she could answer questions about the office or therapists. Nothing. Just said, "I am just the receptionist." So, her only job is to sit at the front desk, answer the phone and make appts.? Wow, that is some customer service! I said it seemed like the office didn't want my business. No response. So, I'm going elsewhere and would be remiss if I didn't share this fall from grace. So sad.

The team here is very helpful and caring. My husband doesn't enjoy the hard work but he is starting…read moreto notice a difference in how his shoulder is feeling. Please keep up the great work guys!!!!!!!

From the owner: Physical Therapy, Lymphadema, Outpatient orthopedics, Sports Medicineread more

This is a medical office and all the Doctors are great. The office is very clean and the staff is…read moregreat.

Took them over three weeks to muster up a referral for a painful injury. Doctors are almost…read morehostile. One told me loose 100 lbs and you'll be fine. I actually did and I wasn't fine. They really don't care.

I had the misfortune of going to his seven star location on florida avenue , near yale.. staff was…read morenice waiting room was okay.exam room. 3rd world. Awful dirty floors bed torn in many places bed wud not work had to sit up for over an hour with a weak back..getting a treatment on my ear which did not work..I have never been in an exam room so disgusting. Never return..ever!! Shame on you. Is this what u think of ur patients in Hemet. Total ghetto? Your office wud suggest that..shame on you "Dr" invest a little $$ and clean up that place. Thank you..