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    First Rehabilitation

    4.0 (1 review)
    Closed 7:00 am - 6:00 pm

    Services - First Rehabilitation

    Physical therapy

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    Physical Therapy Sports Institute - Me with my darling "fur baby, Trixie"

    Physical Therapy Sports Institute

    4.4(9 reviews)
    1.3 mi

    Therapy on my shoulder. I have arthritis in both of them. The therapist does a good job and it only…read moretakes an hour or a little less to get things done! Diana is a very nice and friendly lady to deal with also. The young therapist that takes care of me is also nice and seems to like his job. The ladies at the front desk are very cordial and always say "hello":when I walk in. I do hope my therapy will help out with taking away some of my shoulder pain. Of course, I can never get rid of arthritis, but I think the therapy will help tremendously with problem.

    This is yet another story of how the front desk of any facility can make or break their reputation…read more Bear with me. I was a past patient at this facility in Hemet for physical therapy after TWO knee replacements, in 2017 and 2021, both cash pay with excellent Physical Therapists and front office staff. Wow, things have really changed here. I called July 29, Aug. 7, Aug. 8, Aug. 15 with questions to see a therapist again, cash pay. Office staff at this specific office instructed me twice to leave a voicemail for the office manager (?). I never received a response. I went to the office today in person and explained my situation, including how I never heard back from Ms. Sprinkles. The receptionist told me she does not come into the office. I stated that I didn't mind that, but I never received a call back to answer my questions, etc. She repeated herself and stated, "I SAID......! Do you want me to make you an appt.?" I said I was confused about the lack of a call back and what it had to do with her not physically being in the office. She repeated herself again, getting a little more annoyed at having to do that. I asked what Ms. Sprinkles not being there in person had to do with responding to my voicemail, for the third time and whether she no longer worked for the company. She said she doesn't ever respond to voicemails because she is not physically there. I asked why I was instructed to leave those messages then. She stated, "Do you WANT to make an appt.?" Didn't ask if she could answer questions about the office or therapists. Nothing. Just said, "I am just the receptionist." So, her only job is to sit at the front desk, answer the phone and make appts.? Wow, that is some customer service! I said it seemed like the office didn't want my business. No response. So, I'm going elsewhere and would be remiss if I didn't share this fall from grace. So sad.

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    Physical Therapy Sports Institute
    Physical Therapy Sports Institute - Reception area

    Reception area

    Physical Therapy Sports Institute - Massage Therapy

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    Massage Therapy

    Orthopaedics Unlimited - One of the examining rooms

    Orthopaedics Unlimited

    2.4(7 reviews)
    2.5 mi

    Dr. Crater is really great! I've been seeing him for a pelvic fracture for about 2 yrs already. Hes…read morevery thorough, and efficient. I went through 3 orthopedics before I found dr. Crater. N I'm glad I did! The facilty is very clean, staff is very friendly and helpful. I'm usually in n out within an hour!

    Rhaul Abraham is the most incompetent, lazy, unreachable doctor I have ever had the displeasure of…read moremeeting. He cannot put on a simple short leg cast. My first cast was full of dents and pressure points but he said "its fine". My second cast he put on while my leg was still swollen from his first cast so now its too large and it slips. He said "fit one finger" but if my leg isn't swollen I can fit my whole hand. If you get referred to him ask for a new doctor immediately!  He gives no after care instructions other than "dont get it wet". He will not investigate the symptoms he causes, he'll just say "we'll see if it clears up". When it doesn't clear up you will never hear from him no matter how many messages you leave for his medical assistant, because you can only talk to the MA at this hell hole. He won't even call for scheduled teladoc appointments, I had to call multiple times only for him to tell me he doesn't know anything like why my leg burns, the bottom of my foot tingles and goes numb, or why I have consistentcalf paint after his abomination of a cast was put on my leg. My new othro was surprised to hear he lete leave the office with that dent clearly putting pressure on my broken ankle. Ive been in consistent pain for 3 weeks but I've decided I'm not going to ruin my leg more because of this incompetent man. He doesn't care about his patients and should not he practicing medicine in any capacity.

    Photos
    Orthopaedics Unlimited - Dents all over my cast in the ankle area which is where my fracture is! Dr. Abraham said "its fine"

    Dents all over my cast in the ankle area which is where my fracture is! Dr. Abraham said "its fine"

    Orthopaedics Unlimited - "As long as you can fit a finger" without swelling I can fit my whole hand.

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    "As long as you can fit a finger" without swelling I can fit my whole hand.

    First Rehabilitation - physicaltherapy - Updated May 2026

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