Dr. Martina Randall, His orthopedic specialist surgeon for foot and ankle and toes on March 22,…read more2020 my plantar fasciitis cramped up my baby toe I want to step on it in the next two toes went underneath my foot causing me to fall I had three broken toes and a foot broken. She saw me at Hemet Valley medical Center and Emergency room and she operated on me put 15 staples three pins and a plate in my foot and she did a fantastic job there's no scar is two months out of surgery She knows everything you need to know about anything that has to do with the foot ankle or the toes. And if you have any questions about anything about your surgery or what you should be doing if you have to wear a boot she's fantastic and so are her the girls at the front office

Middle of August I had a fall and shattered my calcaneus (my heel bone) I went to Hemet valley…read moremedical center and the next day was operated on by Dr. Randall. She did an absolute amazing job. She took the time to describe the procedure and let me know what they were going to do. 2 and a half months later and I have a very minimal scar. I personally couldn't believe how great my foot looked post recovery. I'm also recovering great. Hasn't even been 3 months and I'm walking and back at work. Knowing this type or injury this is huge progress. She's a great doctor and I would highly recommend her.

I received two in grown toe nail removal, One in December 2024 the other in April very professional…read moreand monthly follow up appointments. No infections at all they give you a paper with care instructions after your surgeries.

Very unprofessional and not patient friendly. You have to keep calling the office to get through…read moreto someone. The receptionist in the Hemet office was very RUDE and not helpful at all. She told me my insurance was cancelled (which it was not). Dr. Haas was RUDE also. He told me my insurance card should be viwed as a credit card???? He told me he couldn't help me and to go someehere else. Don't waste your time going to that office. It's very disappointing and terrible patient service.

Dr Drake has great bedside manner's, very attentive to your needs. My office visit was very…read morepleasant, and I was seen on a timely manner. The front office lady and assistant are wonderful, very helpful and caring. Definitely highly recommend!

I went to him because I believe he is the only podiatrist in Hemet. I did NOT LIKE HIS ATTITUDE. i…read morehave hammer toes and he wanted to do surgery ONY! How about a Pedicure Doc! He said my Insurance didn't cover that. I am a senior in my late 70's and I don't have any help in my home. He said it the surgery will be VERY PAINFUL and a walker wouldn't help much by myself to get to the bathroom at night. My i told my MD about his attitude and he wanted me to have surgery only! My big toe does hurt me now but it didn't when I saw him a year ago. I have Scan insurance now and I will check with them on who they cover. I am going to live with pain in my toe( which feels like it is under my toenail. I need to find another Doctor soon! Most of the reviews are negative about Dr. Drake and they can add mine to the list...Go elsewhere if you can find another Podatrist. Run as fast as you all can! That's what I am going to do. Thanks for listening everyon!

There are countless Podiatrist to choose from in the Temecula/Murrietta area, Dr. Richard B Haas…read moreshould not be the one you select to visit. Dr. Haas may be ok at his profession, but the professionalism shown by Dr. Haas and his receptionist is sufficient reason enough to steer clear of this business. My wife was a patient of Dr. Haas for several years. We have a PPO with Anthem Blue Cross Blue Shield the 2nd largest healthcare provider in California. On my wives visits to Dr. Haas, the receptionist informed us that our payment would be $75.00 because we had not met our deductible. I confirmed with our insurance company that the service that was required from Dr. Haas was a service that is a co-pay only charge of $20, not the co-insurance charge of $75 that the receptionist insisted that we pay. The receptionist would tap on her clipboard and tell us that our deductible hadn't been met and that our fee for the visit was $75. According to and confirmed by Anthem Blue Cross Blue Shield there is no deductible that needs to be met for this service and we were overcharged $55 for every visit we have made to this office. I contacted Anthem Blue Cross & Blue Shield and we did a 3 way call with the receptionist over 80 days ago. The receptionist finally admitted during this call that she was wrong and in fact we had been overcharged $370.00. She told me that she would need to speak with Dr. Haas about getting us reimbursed. I asked her if she would call me after speaking with Dr. Haas and she told me that I would need to call her back to find out how it would be handled. I called back 3 days later and the receptionist told me that she hadn't had a chance to speak with Dr. Haas and that once again I would need to call her back. I called back 4 days later and was told by the same receptionist that she hadn't had a chance to speak with Dr. Haas and that I should call her back. I called the receptionist again 2 weeks later and I was told that she hadn't had a chance to speak with Dr. Haas. I told her that I couldn't understand why my issue hadn't been addressed with Dr. Hass and I was told that he sees "100's of patients a day" and they weren't able to speak about my concerns. I called back 2 weeks later and I was told that a check had been sent out for the amount that I had been overcharged. Three weeks later I had still not received my check so I called the receptionist once again. I asked to speak with Dr. Haas about this ongoing saga and I was told that in order to speak to Dr. Haas I would need to book an appointment since there nothing else that she could do for me? I told her what a inconvenience and waste of time for me to do this but I reluctantly agreed to set up an appointment so that I could speak to Dr. Hass directly. His first available appointment was 32 days after our conversation. The day of my appointment I arrived on time, signed in and had a seat in the waiting area. The receptionist never called me up to the window, she just called out my name and as I was sitting in the chair was told that if I hadn't received the check she would do some investigating on her end and if it hadn't been cashed at that time they would issue another check and mail it to me. I told her that I wanted to speak with Dr. Haas and was told by her that the only way I could speak with him was to book an appointment and that my appointment wasn't with her, it was with Dr. Haas. She said that this is how they were going to handle it. While still sitting in the reception area I told her how unprofessional this office was and that it started with her. This led her to immediately get up an tell Dr. Haas what I had just said. I could hear this conversation from where I was seated and Dr. Haas said, " Tell him I am not in". I laughed to myself and told the two of them that I could hear the conversation and that I had an appointment with Dr. Haas not the receptionist and would like to speak with Dr. Haas. While still sitting in the reception area, Dr. Haas appeared at the office door and I told him that I wanted to speak to him about being reimbursed for the amount that I was overcharged. Since I hadn't received my money in over 3 months I asked him if his practice was having financial difficulties that I needed to know about and if that was why he hadn't reimbursed me. He then looked at me and said "Do I look like I need your money"? I asked him if he was insinuating that I do? He then told me, while I am still in the reception area, I have never been asked to come back into a private consultation room to discuss this, that I am on "Private Property and that I need to leave now" I told him that I have an appointment with him and that I would like to speak with him and I wasn't going to leave until this issue was resolved. He then said " I will never pay you and that if you want your money you will have to sue me for it" SERIOUSLY?!? SEE PART 2

This office and Medical Staff have a poor customer service! This Woman was not only 45 minutes late…read morefor a scheduled appointment, but never had the courtesy to apologize or anything, and her staff never gave any excuses even after I came out to ask@ will she be much longer?" The girl at the counter just shook her head yes And this is how you treat people that come to you for help.... not me anymore ‼

I went to Dr. Nancy for neuroma and bunion surgery. In recovery I asked to see the 3 neuromas she…read morehad removed. She only removed 1 saying that she'd do the others another time. Really, like I'm coming back for another surgery when she already had me under? I felt no pain at all after this surgery. I couldn't understand why since my sister in law had bunion surgeru 2 mos before and had immense pain. I found out later when I went in for post op xrays and saw she had cut the knuckle of my second toe out and pinned the two pieces of bone together. I asked why she did that and that she should of told me she was going to take a knuckle out. She said so the bunion wouldn't grow back. I could no longer jog, bend forward, get on my horse with that foot, so many things. I have excruciating nerve damage as she also cut my nerves which explains why I had no pain after surgery, and she cut my tendons so I couldn't bend my toes which also might make the bunion come back. This is all rediculous. I am permanently crippled on this foot, because of things she did that did not need to be done at all. I do not recommend this doctor .I only gave her one star because I could not give her a zero.

My experience with Springwood podiatry was good in all respects. The staff were kind and helpful. I…read moream going back to schedule surgery on my feet. I trust them and am sorry that anyone had a bad experience there.

Saw Dr Nancy Paolercio back in January at Springwood Podiatry group, was told on initial…read moreconsultation that orthotics were NOT covered by my insurance. Doctor suggested shots and possible surgery in future. On follow up visit was treated rudely when I questioned the shots. Asked my insurance for another Podiatrist, went to see him today. The Orthotics are covered by the insurance. Springwood Podiatry and this Dr are trying to charge their patients cash for a covered service. ( $400+ dollars was quoted to me). Avoid this Doctor and Podiatry group.