I want to give praise and thanks to everyone at this Rapid Care office off if Avocad st. In Perris Ca. Dr. Donna Hefner, Patricia and Erica were so very nice and helpful handling my injury! I give them an A+ in every category! thank you all very much- Scott McGregor. read more

Went there for a DOT, they completed most of physical without history completed. Then said no won't sign off due to possible sleep apnea they read in my chart that I was going to be tested for in future AFTER doing a physical then would not give me my money back. The history should have been done prior to anything else to determine whether I would even qualify for DOT physical. read more

Terrible place; besides the staff being rude, they don't send in prescriptions. I had to wait for the weekend to pass in order for them to send it in. read more

DO NOT go here if you care for your kids. I took my son after noticing him tugging at his ear and crying in pain. He seen Regina,the NP or MD not sure, and just a few seconds after stepping in the room with us she said he's just a bad kid and we need to discipline him. Then I asked her to at least check his ears and she said I should take him to his primary Dr because my son seems autistic and has no ear infection after allegedly checking. I immediately took him to a second urgent care where he recieved better care and was told he had an ear infection on not just one ear but both ears. Regina faked checking my son's ears and just right away went with my son just being a bad kid and "being on the spectrum" (her words) Regina you should lose your license. This field is for people who really want to help others in need. Absolutely terrible. read more

Good customer service the front staff were friendly. Only four stars just because the consult for uninsured is $85 which is high compared to other urgent cares. They did attend my family member in a timely manner. Just sucks that we had to pay that much for the NP to just walk in and "diagnose" in less than 2 min and get a prescription. read more

As this place has become more popular, they have lost respect other peoples, situation, time, and money. Please avoid this place at all cost take your hard earned money elsewhere. it's crazy how long they make you wait. read more

I went to this establishment looking for somewhere for my mom considering her toe nail had lifted off her foot and was bleeding badly, her whole front part of her sandal had blood in it. I'm rushing around and the clerk at the front desk tells me that their doctor is at lunch. My mom's toe was bleeding and you're telling me they have one doctor that's out. I ran back there to ask for the closest urgent care since they clearly weren't going to help me and the front office lady just said that she thinks the one near food4less should be open but she's not sure since they weren't contracted with them. They clearly don't care for their patients considering I told her the state my mom was in and she just asked if we were putting pressure on it, which wasn't much help. Overall, horrible experience that just happened about 10 minutes ago and now i'm currently in the car with my mother and her mother driving around looking for urgent care. If it's urgent don't come here, and just don't come at all if you're looking for quick and quality service. Also, another little extra thing was she didn't even tell me when their doctor would be getting back from lunch read more

The lady's in the front desk were professional and the girl who called me in was nice as well . The lady who attended me canceled my appointment because "worker comp" I did not want worker comp I just genuinely needed pain medication I can't afford to go on a leave , the lady was really rude and had a bad attitude saying "I've been doing this for 30 years " ,and told me to go somewhere else I don't know what her name is but she was really rude will not be coming back because of her rude encounter she needs to have better attitude I think she hates her job . read more

The provider I saw was very disconnected. Stood so far away from me as if I was a contagious disease. This visit was all for nothing, no resolution at all now I'm at the Dr waiting to be seen all over again.Never going here again. read more

I went to the Banning clinic at 6:15 pm as I was told that they were open until 7 pm. When I spoke to the two intake people at the main desk, I was asked if I had been seen there before, which was a yes. i was told that they saw their last patient at 6 pm. There was no one else in the office, and I was turned away with a 101.6 fever. I will never waste my time with this clinic again. read more

(DONT EVEN WANT TO PUT A STAR) These are the most disrespectful employees. 1. My husband came in and simply said "I was involved in a care accident.." the receptionist rudely interrupted and said we "don't take people in an accident" and refused service. (All we wanted was to check his back and shoulders) 2. We ask for a manager and their response was she's not here and I told them we just got off the phone with her. Then another female interfered and said "she's not here!" I said ok I'll get on the phone with her again and we will go from there because she told me to meet with her in the front. 3. They asked a nurse to come to the front to kick us out. I asked if they can give me a min "No, you need to leave" .... As we were leaving the ladies in the front started laughing and saying goooooddddd luuucckkkkkkkk. This behavior and unprofessional attitude was uncalled for. I almost lost my life and my husband. All we wanted was to make sure we were ok. DON'T TAKE YOUR FAMILY MEMBERS HERE. They would rather laugh at you while your dying than take care of you. There's an urgent care on Perris Blvd and Nuevo right next door to the Starbucks who would take care you. read more

Very friendly, clean, professional urgent care. To be honest why go to your PCP's office when you are sick if somewhere like this is covered and so much quicker. You don't need to call ahead or have an appointment. I'm not going to lie but I did not want to go to them at first because I thought that they were not being truthful about the 5minute wait time , but we got there and they took my son right in . I'll never depend on a PCP again for the non-appointment medical needs , just go this Urgent Care read more

Extremely unprofessional to turn people away with no notice on your sites of advertisement. Update your guidelines and don't advertise that you close at a certain time only to turn patients away prior to posted closing time. Drove 30 min to have my daughter seen only to be turned away because they were done seeing patients for the day. If I could give it zero stars I would. read more

I was at the clinic at 11:00 in the morning I seen that the hours were until 7:00 at night so I took my son to get a sports physical I arrived at 6:30 and the office is closed! Shouldn't have the hours posted on there at 7:00 if you are going to be leaving early hours are guidelines for customers to be coming in according to their schedule!! read more

0 stars brought in my 2 year old son for an urgent visit 30 minutes before their closing time and they refused to see him and did not have a friendly attitude the receptionist seemed irritated like if she just wanted to get her day done and i dont see why they dont just lock their door if they're done accepting patients for the night. waste of time read more

Im so happy to find this urgent care. I took my son in due to stomach virus. We were in and out within 45 mins. The office is super clean. Staff is so friendly and professional. Dr Samantha Miller was so helpful and took her time. read more

Rapid Care Urgent Care - Super cute decor for the little ones. - Urgent Care Near Me - Perris, California

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This place is really good,customer service is amazing and fast ,l call another urgent care and they give hell,but not this one l highly recommended thanks for your good work read more

More than 3 hours of wait time when I was told at check in that my wait time is about 45 minutes. I gave 3 stars because the doctor was great, she prescribed me the best medication. Will never go there again. read more

Walked in and out as a new patient within 20 minutes. The moment I arrived the front desk greeted me and quickly got me through the new patient paperwork. From the medical assistant who took my vitals to the nurse practitioner the staff is professional and has fantastic bed side manners. Hands down the best facility I have visited. read more

Best urgent care I have ver been to! They took me in as soon as I arrived. The facility is very clean and the staff is friendly and patient. The doctor was amazing, unfortunately I don't remember her name. Highly recommend this place! read more

I arrived at 7:20 and was out within 45 mins!! Staff are super nice and the doctor was amazing. She took the time to explain what was going on with me, and told me she was going to be available on Saturday in case I still needed to come back. I would recommendation anyone to go there if needed anytime. read more

For being my fist time going to this urgent care I have to say it's very decent. I just took my 2 year old. Got in and out really fast. The two girls that helped me were really nice even the Dr. you can tell they really care. It's was a very positive place. Will be going back. read more

Went to this place to get medication for my diabetes asking for metformin and Gabapentin Dr question me like I was asking for Narcotics or is Xanax or something with a controlled substance. Horrible place! read more

What a pleasant experience at this Urgent Care! The receptionist/nurse/scheduler and Samantha Miller,PA were awesome! Great team! We were in and out in no time and never felt rushed. I will call her DrSamantha because she deserves the title, explains with detail. The receptionist was also kind enough to share their Xmas Gifted chocolates with the other patients in the waiting room making everyone feel at ease. Highly recommend this urgent care if you ever need it in the read more

I came in with my 10 month old and there was no wait time. Staff was very friendly and informative. I definitely will be coming back! Most urgent cares are dirty and rude but this one was very clean! read more

The worst and rudest drs and staff I've ever seen, every appointment I've waited a minimum of 2 1/2 hours to see dr, do you're self a favor and don't come here read more

Friendly, clean place. It was my first time there and I was impressed. I was in and out in 30 minutes.

It's fast. Veru reasonable price. In and out in 40mins. They send prescriptions straight to the pharmacy of your choice if available.

This has been, without a doubt, the most pleasant medical experience I have ever had. The staff is prompt and extremely personable, the medical professional I saw was extremely helpful and very mindful of my needs, and I was in and out in less than a half hour! If you need urgent care, I cannot reccomend Rapid Care Enterprises enough. read more

I honestly can't even explain or express how wonderful this Urgent Care was.. The doctor was absolutely amazing. So were the women in front. I wish I could recall their names... I think one of the women, her name was Scarlett..? Either way, they were absolutely fantastic. They were very genuine and sweet, kind and compassionate, friendly, helpful and made me feel incredibly welcome. They assisted me with my children as well, and even put Daniel Tiger on them. Truly a blessing. I wish that I could come here for all of my medical care. It was that great. They all truly went above and beyond what's required. And they exceeded all of my expectations. read more

I love this urgent care the women are all very nice and welcoming. The doctor was awesome I didn't get her name but she is a Caucasian woman she made me felt very comfortable. They are fast also I was in and out within 30 minutes. This is my go to urgent care for one they are literally two minutes away from my house and they stay open until 9pm. One of the nurses told me they are going to start opening earlier and opening on the weekends so that's always a good thing instead of going so far to an hospital you can just come here before 9pm! read more

Seen by this urgent care due to change of insurance. Very good experience on both visits that had to take my son for a severe cold. They were prompt and took the time to have my son evaluated. Only down side is that the waiting room is too small and does not allow for many people to be seated. But would recommend as the care is descent. read more

Had a great experience here. Staff is super empathic and prompt with kindness. I went in thinking I had punctured my ear drum, but Dr. Samantha reassured me that it was just a severe ear, sinus and eye infection. She prescribed some meds and got me on my way home as quickly as possible. Best urgent care! read more

I love going to this urgent care they take good care of you And there fast and the staff are very nice and friendly I highly recommend this urgent care.. read more

So I've been here twice and both times have been a good experience. This time was quite nice because the PA named Brenda was really nice. She was very patient with my two trouble makers. She explained everything that I needed to know & re assured me that the kids would be okay. If your looking for an urgent care that takes care of you without the long wait then I recommend this one to you. No long wait, in and out quick. Great staff! read more

The only reason I'm giving 1 star is because the actual medical provider is amazing & is always helpful. The front office staff, on the other hand, is absolutely horrible. One individual often brings her child to work. Another one, the office manager will straight up lie to your face. I brought my 10yr old daughter in, who was very ill. The wait was so long that we had to leave to take my sister to work. The office manager assured me that when I came back, she'd put my daughter at the front of the list. I called first, & when we got there, the office manager said she was unable to put my daughter first, even though we'd already waited 2 1/2 hours previously. My daughter finally saw the provider, who was wonderful. Unfortunately, the cough medicine she was prescribed didn't help & she was literally up all night coughing. I called them the following day to see if I should bring my daughter back in. They said no because they were too busy, but they would ask the provider if she could call in a new cough med. They said they would call me back either way. They never called & never even spoke with the provider about my daughter. I waited patiently for hours. By the time I realized they weren't going to call back, it was too late to take my daughter anywhere else. So, she spent another sleepless night, unable to stop coughing for even a moment. Since then, my sister whom I'd previously referred there, had a similar experience. I, nor anyone in my family will ever return there again, unless something is done about the front office staff. On the other hand, the medical provider there deserves a medal for always administering outstanding care, and for being the only one there who actually cares about the patients. And, by the way, I will be telling everyone I know to never use this urgent care. read more

Staff is friendly, polite, and very professional. Waiting area is always clean. I'm in and out in record time and the medical professional always takes the time to listen to my concerns and always has the right prescriptions to help me fight through my colds/flus. Only urgent care I use. read more

When you have multiple members of the family sick, you'd want to be seen by the doc right away. Our regular doc couldn't schedule us in, so I went to this urgent care. We saw Dr. Williams, and he took care of me and my children. I've seen docs that don't have a lot of patience with children, but he was very nice to my kids. I wish more doctors were like him! Next time we need care, I will be going in to see Dr. Williams again. However, as a quick note their MA is not so professional. I overheard her being quite rude to some of the other patients and she even muttered some curse words directed at them. read more

Great experience. Very friendly staff where they actually enjoy their job and try to help people. They treated my son very kind made him feel comfortable and not scared while the provider took his staples out. I will definitely be coming back when needed. I know where to send my family members too. Keep up the great work. read more

Quick service, which is what everyone wants when going to the doctor. Staff is super friendly, make you feel very welcomed. I even was able to call ahead and put myself on list to be seen because I had forgotten my insurance car when I was in route. My go to place when I can't get to my primary care doctor. read more