What an absolute joke this place is. I've made an appointment 2 weeks in a row and both times I…read morewake up the morning of my appointment to an email saying my appointment is canceled because the location is closed?! Why did it schedule me for this day then???? Absolutely ridiculous

My son has needed his blood to be drawn multiple times here and he rates Labcorp and especially…read moreOscar the phlebotomist as 5 star because Oscar does such a good job at drawing blood (my son hates needles). We didn't have an appointment so we showed up 25 minutes early. We were second in line Check in is easy on the tablet with follow up questions by the receptionist and we were on our way home in 30 minutes. This is the place to get your blood drawn if you need it.

I don't get the negative reviews. It was pretty standard lol…read more I hate needles and stuff and the lady that did my sample was great close to home but definitely busy. Can't fault them for that though.

- Had a confirmed appointment - Arrived on time…read more- Checked in per protocol on iPad - Name called within minutes to come back, sat in chair - Told our information wasn't on file, even though doctor office confirmed they sent it. Patient must have done something wrong?! WHAT?! We have ALWAYS gone to Quest, was turned away and told to go downstairs to LabCorp (which was closed) Called Health insurance -- they confirmed yes Quest, they tried to call location and no one answered (they said this is also typical) Called Doctor office - they confirmed yes Quest, labs sent. Health insurance opened grievance, seems this location is under investigation for bad practices. When they get busy and don't want to look up paperwork they just lie to patients, turn them away, and waste their time. I reviewed my account online and found that BOTH of my children had their birthday altered by 1 day. HOW ODD. This data discrepancy would definitely cause a mismatch in systems preventing correct records from being pulled. I hadn't touched my account in over a year and the last appointment was flawless --so what happened between June 2025 and now? Tried calling the Menifee Quest location this morning to report data discrepancy and verify if 2nd paperwork attempt was successful, no answer, when you select the menu option for "more help" it tells you to go to their website and HANGS UP. Save yourself the trouble, find another location, this one is severely mismanaged.

I recently switched my PCM and asked my new doc to run a panel of routine lab work to make sure…read moreeverything is running smoothly. I usually get sent to Quest Diagnostics or LabCorp, so this was my first visit here. It was a great experience! You'll find West Pacific Medical Laboratory on the ground floor in a building of medical professionals. The parking lot can get crazy packed, but it's big enough, and there's always a spot somewhere. Be sure you have your doctor's orders with you. I walked into an empty waiting room where I checked in on the kiosk, and Anna was running a one-woman show. She was great. Got me in and out in minutes. There were 2 other people who came in after me, but they left after me since I was chugging water to get that last sample out, lol. I had to go back the next day because apparently, the lab wasn't able to get the results they needed. Again, it was fast, and I left within minutes. Anna is a true professional. She poked me once each day and got what she needed. Last time I went to the other place, the phlebotomist missed 3 times before having someone else do it. I was bruised and purple for about 2 weeks, smh. Thank you Anna!! I highly recommend this place if you need labs done. They have multiple locations and no appointments are needed. Just walk right in! =)

Ok so I figured out why they always seemed to be closed when they shouldn't have been - they moved…read moreto the next building over. My doc office gave me the old address, the old phone number doesn't work (I called headquarters and they gave me the info). I walked into the CORRECT office (finally!) and it was nice in there, no wait, friendly service, very professional. The girl explained that the old building refuses to take down their sign on the door and every time they put up a sign on the door saying they've moved, the maintenance takes it down. I can understand how this would be frustrating, and definitely not their fault! But they really should reach out to all the doctor offices in the area to notify them that they have moved so they stop sending patients to the wrong place. Second time in a row I arrived at or just before 12:15 (on my way home from work). The sign on the door says closed 1230-130 for lunch (not 1200). Also the paperwork I have says the same. When I call they cut it off so it won't even ring or they immediately disconnect. Posted is a screenshot of me having called 4 times between 1210 and 1216 because the door was locked, every call was immediately disconnected. VERY UNPROFESSIONAL. I wonder if the owner is aware of these practices and Xlong lunch breaks i'll go to another office, they're not getting my $.

It's all AI you can't speak to anyone They send you a bill…read moreto pay in 10 days I have no clue for what this could even be fraud you can't speak to a human at all they can't get your info correct with the AI they have HORRIBLE

First time visiting this location since it is right down the street from my house. Clean, quaint,…read moreand easy to access. Made an appointment online and was seen on time. My phlebotomist Tracy was wonderful! Not only did she take her time explaining the instructions of an at home testing kit that I needed to complete (at some places you feel rushed), she also made me feel super comfortable during the blood draw and instructed me when to make a fist, when she was going to insert the needle, when to release the fist, and guided the entire process (some phlebotomists give you no warning and just dig it right in!). Quick, efficient, and minimal discomfort! I didn't even feel the needle being removed. :))) This is huge for someone who has a phobia of needles!!! Thank you quest diagnostics off of antelope!!!!

Jeanette provided awesome service! She was very friendly and got me in and out in minutes! Because…read moreI was a walk-in this time around, I did have to wait about 15 minutes in the lobby, but it wasn't bad at all. This Quest Diagnostics location is very convenient with lots of parking. It's right off the 215 freeway off the Scott Road exit (across the street from Albertson's). I'll continue to come to this location forever my blood draws. Great service and the employees are friendly. Thanks again, Jeanette!

Thank you Jimena for explaining with detail the process I had to do. So helpful and nice. Everyone…read morewas very professional, it was easy to access my appointment and easy to check in from my phone. The location was very clean and has plenty of parking.

Please remove the "Kids welcome" sign if you're not going to allow kids to be present. I had an…read moreappointment at 11:30 am for a urine test and was told that my kids weren't allowed back there with me because their urine could be used for the sample. I've done test before and they could have easily sat in a medical room while I did this test. I waited 2 + hours as a walk in since I had to drop them off with someone. I was 5th in line and only had been bumped to 4th in that time frame. I ended up leaving to a different clinic cause I needed to use the restroom and a waste of time.

Waited a hr for them to tell me they need don't take my insurance- could've at least told me that…read morebefore making me wait a hour. I was the only person even there.

Came to this location to kill 2 birds with 1 stone. Had to get an xray of my neck and my right…read moreforearm. This Sun City location is in a shopping center right off the 215 fwy. Been to a few of their other locations and they are always very quick and professional. Had my paperwork from my doctors to get the xrays done. I like that they don't require an appointment. I walked right in on a Friday, mid day and they had staff at the front desk masked and ready to assist me. Some medical offices close for lunch, so it was nice to see this place doesn't do that. The lady who helped me asked for my ID and paperwork, then had me fill out a few forms. I sat in the lobby after returning the forms to her. About 5 minutes after that, I was called to the back room by one of the techs. Once I was in the room, she was fast and positioned me where I needed to be, moved me a few times and got what she needed. I was in and out of that room within 4 minutes! I recommend California Imaging & Diagnostics for sure. They have always been great to work with, never had any hiccups here. Will keep returning if I need them again!

I just love Neighborhood Healthcare! Of course because of Dr Zurita and her team at Cherry Hills…read morelocation. Recently, my insurance changed and it's been a hassle with all the changes but I did make sure that no matter what, Dr Zurita was on the list of the new insurance before signing on. Anyway, today I have to give a big Thank you to Summer at the call center. She helped me get everything together and corrected on my insurance paperwork and was just so professional and helpful with so much patience and kindness. Was able to answer all my questions and help me above and beyond! Actually...everyone I call into at the call center has always been absolutely awesome. I think that Neighborhood Healthcare has been a great provider for me. So Thanks to the Amazing Call Center and Dr Zurita and her Team!!! I really appreciate you!!

I came to Neighborhood health to bring my gf for her scheduled appointment and I am amazed by the…read moreprofessionalism and patience that the staff members all had at the front desk. As I sat and waited there was a gentleman who became upset because he was not guaranteed to be seen. The man had showed to his appointment over 15 min late and questioned why he wouldn't be seen and even asked what patient was being seen before him. Not your business my guy. Then a second customer with ridiculous colored hair complained about her not getting a "transfer of care" and demanded why she wasn't getting a female dr. " they aren't accepting patients lady" what do you not understand. If you don't like it, pay out pocket for your insurance and you can choose whatever dr you like. I applaud the front staff for maintaining their demeanor with these difficult patients. I was at the location on 10/13/2025 at approximately 3:30-3:55pm when they had to deal with these rude patients.

Unsanitary,So gross, immediately grossed out from The smell…read morethen has to use the restroom for a pee test. The bathroom was nasty nowhere to hang my bag nothing to clean you hand of cup after use no napkins nothing they want you to pee in a cup and walk out with it with nothing to clean your hands with disgusting. I'm here for a prenatal appointment I've been waiting for 30 mins now and nothing. I will not continue care here nor will I recommend it for anyone this place is gross and the staff is unprofessional.

Always have the worst experience here the girl that works in the reception is horrible she always…read morehas a bad mood I'm not sure if she's deaf but you speak to her and she doesn't respond she just stares at you. It's always bad when she's working