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    Innovative Health Diagnostics

    1.0 (1 review)
    Closed 7:30 am - 12:00 pm, 1:00 PM - 4:30 PM

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    5 months ago

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    Quest Diagnostics - Quest Diagnostics:a place where live nightmares are given free of charge,whether you ask for them or not.

    Quest Diagnostics

    2.5(97 reviews)
    0.0 mi

    I don't get the negative reviews. It was pretty standard lol…read more I hate needles and stuff and the lady that did my sample was great close to home but definitely busy. Can't fault them for that though.

    - Had a confirmed appointment - Arrived on time…read more- Checked in per protocol on iPad - Name called within minutes to come back, sat in chair - Told our information wasn't on file, even though doctor office confirmed they sent it. Patient must have done something wrong?! WHAT?! We have ALWAYS gone to Quest, was turned away and told to go downstairs to LabCorp (which was closed) Called Health insurance -- they confirmed yes Quest, they tried to call location and no one answered (they said this is also typical) Called Doctor office - they confirmed yes Quest, labs sent. Health insurance opened grievance, seems this location is under investigation for bad practices. When they get busy and don't want to look up paperwork they just lie to patients, turn them away, and waste their time. I reviewed my account online and found that BOTH of my children had their birthday altered by 1 day. HOW ODD. This data discrepancy would definitely cause a mismatch in systems preventing correct records from being pulled. I hadn't touched my account in over a year and the last appointment was flawless --so what happened between June 2025 and now? Tried calling the Menifee Quest location this morning to report data discrepancy and verify if 2nd paperwork attempt was successful, no answer, when you select the menu option for "more help" it tells you to go to their website and HANGS UP. Save yourself the trouble, find another location, this one is severely mismanaged.

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    Quest Diagnostics - Bruised hand with veins

    Bruised hand with veins

    Quest Diagnostics - Front door, Floor 2 RM 206

    Front door, Floor 2 RM 206

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    West Pacific Medical Laboratory

    West Pacific Medical Laboratory

    5.0(3 reviews)
    0.0 mi

    I recently switched my PCM and asked my new doc to run a panel of routine lab work to make sure…read moreeverything is running smoothly. I usually get sent to Quest Diagnostics or LabCorp, so this was my first visit here. It was a great experience! You'll find West Pacific Medical Laboratory on the ground floor in a building of medical professionals. The parking lot can get crazy packed, but it's big enough, and there's always a spot somewhere. Be sure you have your doctor's orders with you. I walked into an empty waiting room where I checked in on the kiosk, and Anna was running a one-woman show. She was great. Got me in and out in minutes. There were 2 other people who came in after me, but they left after me since I was chugging water to get that last sample out, lol. I had to go back the next day because apparently, the lab wasn't able to get the results they needed. Again, it was fast, and I left within minutes. Anna is a true professional. She poked me once each day and got what she needed. Last time I went to the other place, the phlebotomist missed 3 times before having someone else do it. I was bruised and purple for about 2 weeks, smh. Thank you Anna!! I highly recommend this place if you need labs done. They have multiple locations and no appointments are needed. Just walk right in! =)

    Ok so I figured out why they always seemed to be closed when they shouldn't have been - they moved…read moreto the next building over. My doc office gave me the old address, the old phone number doesn't work (I called headquarters and they gave me the info). I walked into the CORRECT office (finally!) and it was nice in there, no wait, friendly service, very professional. The girl explained that the old building refuses to take down their sign on the door and every time they put up a sign on the door saying they've moved, the maintenance takes it down. I can understand how this would be frustrating, and definitely not their fault! But they really should reach out to all the doctor offices in the area to notify them that they have moved so they stop sending patients to the wrong place. Second time in a row I arrived at or just before 12:15 (on my way home from work). The sign on the door says closed 1230-130 for lunch (not 1200). Also the paperwork I have says the same. When I call they cut it off so it won't even ring or they immediately disconnect. Posted is a screenshot of me having called 4 times between 1210 and 1216 because the door was locked, every call was immediately disconnected. VERY UNPROFESSIONAL. I wonder if the owner is aware of these practices and Xlong lunch breaks i'll go to another office, they're not getting my $.

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    West Pacific Medical Laboratory
    West Pacific Medical Laboratory
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    Round 2

    Real Occupational Testing Services

    Real Occupational Testing Services

    2.7(18 reviews)
    34.2 mi

    I'm not sure why they low review for this company, because I had a terrific experience with these…read morefolks. I had to get a Department of Transportation medical exam and drug test, and my company sent me to Real Occupational. They told me up front "our Doctor is real cool." They were right. I got in really quick, despite a waiting room full. Everyone was really friendly, with the slight exception of one of the ladies up front, but everyone has a bad day. There was even a glitch with my blood pressure, and they reassured me "don't worry, just come back and let's check again." I did and everything was fine (those two cups of coffee before I went in probably didn't help). Then Dr. Wall even explained why it was really common. No place is going to be perfect, but when you think of having to go to clinic of any kind, this is as good as it gets. Hopefully the previous reviewer will give them another chance. Definitely worth it.

    This place is heavily unorganized. I called ahead of time and asked what time they closed. Spoke to…read morea lady and said 3:45 is the last patient because of COVID. I show up at 3:45 maybe a minute later and she said that they closed at 3:30pm and that FedEx had already left. Pathetic child like communication. They could have told me 3:30pm the first time and I wouldn't have came all the way from LA. Spoke to the office manager Juan. He made me repeat myself 4-5 times. If that's a manager then that explains why this place sucks. He said he would have made an exception if he was there and he surely was there and made no exception. Instead he was being a rude j**k. Shoot the 7 minutes we argued on the phone, he could have let me pissed in a cup but instead he felt like pissing me off. Would not recommend this place to anyone. If I was an employer, I would rather my employees piss dirty than to send them here. This place was just sold to some other company and looks like everything went to s**t. I requested my company to send me elsewhere other than this sh**hole with a bunch of sh**heads.

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    Real Occupational Testing Services
    Real Occupational Testing Services
    Real Occupational Testing Services

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    Innovative Health Diagnostics - laboratorytesting - Updated May 2026

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