While my significant other and I were calmly discussing our son, a staff member entered the room,…read moretold him to leave, and then began questioning me about my safety. There was no argument, no conflict, This action was unwarranted, intrusive, and based on an incorrect assumption. Furthermore, the way the staff member addressed my significant other was inappropriate, misleading, and disrespectful. Removing him from the room without explanation and treating the situation as if there were a safety concern was not only unprofessional, but also created unnecessary distress and discomfort for both of us. I understand that staff may have protocols they are required to follow, but this situation was handled poorly and without appropriate judgment.

If I could give zero or negative stars, that would be a more appropriate rating. My mother had…read morevisit in December of 2024 in which she and her doctor, Helen Tran, MD, spoke of her seeing an ENT for her particular problem. She left that appointment with no referral. She realized that she didn't have the referral after the fact. She called multiple times to get the referral to which she was told in the month of January 2025 that she needed to come and see the doctor again for the referral! She called multiple times to get the referral, but they continued to tell her she needed to see the doctor for again. Does that make any sense after she just saw the doctor only a month prior?! Today 2/5/2025 I called to speak with the staff that does the referrals, to which they told me that her appointment in December was only a Medicare wellness visit. That the appointment whether she had a problem then or not was not an appropriate appointment for a referral. The exact words were they needed a "diagnosis". To which I said, if you guys could diagnose what she has and takes 2 separate appointments, they could "diagnose" then they should also be able to treat otherwise there would be no need for a specialist. I also work in the medical field; this is a racket. No wonder patients are frustrated with medical care. It's completely mismanaged, inefficient, and the office staff leave a lot to be desired. The two women I spoke with today were Jasmine and Melissa, the seemed very disinterested in why I was upset. Clearly the point of the December visit is so they can get their year end billing done with Medicare. I seriously can see no reason otherwise because my 77 yr old mom wasted her time going to a doctor just to tell her she needs to see an ENT and then not give her a referral. I think I'll be talking to her and have her get her medical care elsewhere from now on.

I recently switched my PCM and asked my new doc to run a panel of routine lab work to make sure…read moreeverything is running smoothly. I usually get sent to Quest Diagnostics or LabCorp, so this was my first visit here. It was a great experience! You'll find West Pacific Medical Laboratory on the ground floor in a building of medical professionals. The parking lot can get crazy packed, but it's big enough, and there's always a spot somewhere. Be sure you have your doctor's orders with you. I walked into an empty waiting room where I checked in on the kiosk, and Anna was running a one-woman show. She was great. Got me in and out in minutes. There were 2 other people who came in after me, but they left after me since I was chugging water to get that last sample out, lol. I had to go back the next day because apparently, the lab wasn't able to get the results they needed. Again, it was fast, and I left within minutes. Anna is a true professional. She poked me once each day and got what she needed. Last time I went to the other place, the phlebotomist missed 3 times before having someone else do it. I was bruised and purple for about 2 weeks, smh. Thank you Anna!! I highly recommend this place if you need labs done. They have multiple locations and no appointments are needed. Just walk right in! =)

Ok so I figured out why they always seemed to be closed when they shouldn't have been - they moved…read moreto the next building over. My doc office gave me the old address, the old phone number doesn't work (I called headquarters and they gave me the info). I walked into the CORRECT office (finally!) and it was nice in there, no wait, friendly service, very professional. The girl explained that the old building refuses to take down their sign on the door and every time they put up a sign on the door saying they've moved, the maintenance takes it down. I can understand how this would be frustrating, and definitely not their fault! But they really should reach out to all the doctor offices in the area to notify them that they have moved so they stop sending patients to the wrong place. Second time in a row I arrived at or just before 12:15 (on my way home from work). The sign on the door says closed 1230-130 for lunch (not 1200). Also the paperwork I have says the same. When I call they cut it off so it won't even ring or they immediately disconnect. Posted is a screenshot of me having called 4 times between 1210 and 1216 because the door was locked, every call was immediately disconnected. VERY UNPROFESSIONAL. I wonder if the owner is aware of these practices and Xlong lunch breaks i'll go to another office, they're not getting my $.

We specifically changed our insurance in order to become Dr. Lily Phillips' patient (Murrieta)…read morebecause in her statement bio she mentioned being a "functional medicine" doctor. We are very much in agreement with that form of medicine (Blue Zones), which looks for cause, rather than throwing a pharmaceutical at the symptom, and looks for natural ways and supplementation to heal the body! We are quite happy so far. We've had no problem reaching the appointment desk and scheduling appointments. The Athena Health website has been great for asking and receiving timely answers to questions I've had. The onsite lab has also been extremely helpful. Only one thing that others have mentioned in their reviews is that online questionnaires were not logged and once at the appointment, we were asked to redo it, which was bothersome. Overall, the care we've received has been wonderful! Dr Lily is awesome and we hope to continue here for many years to come!

Appt was at 9 am it's 10:18 still have not been called this is not good service takes way too longread more

I have gone to her for years (with a few doctors in between when she left and I couldn't find her)…read moreand she is the best doctor I have ever had. She listens to you, makes sure she undertands what you are staying, and suggests what you do next, with alternatives if there are any. I am worried because Graybill has not been answering their phones for several days and I haven't been able to find out if they are closed or whether Dr. Boyatt still practices there. I will be very upset if I have lost her.

I was very impressed with their professional organized office. They have their act together here…read moreat this office and Doctor Kelly Boyatt is good at what she does. I feel good being a new patient with Dr Kelly Boyatt. She's very knowledgeable and experienced at what she does! I feel blessed to have found such a high skilled Doctor, and blessed to be under her care. I do highly recommend this professional office.

I came to the office yesterday for some routine bloodwork at 12:45 and they told me they couldn't…read morehelp me because they were on their lunch hour they and to come back in 45 minutes. I returned today at 10:30 and the whole place was locked up..... so confused wouldn't recommend this place!

If you're a VETERAN looking for a "in town provider" go ahead and try this place out. They will…read moretake care of all of your needs. Everything that I was waiting for the need to take care of for five years they did in one visit. Including blood test and referrals. The doctor I used was also an enlisted turned officer, So it feels more like a home.

Friendly and fast staff. Overall great experience from the front office to the 3 professionals we…read moremet in the exam room. Service was quick to attend but didn't feel rushed at all. They showed they care and was very intentional. The facility is really cute and welcoming. We felt comfortable and the visit went smoothly.

Love my nurse practitioner Mrs Deborah Layton . She is very…read moreknowledgeable and takes her time when u have so many health questions. Not a long wait time at all! Ask for Deborah . She is knowledgeable in so many areas she's a true gem.

I've been seeing Dr. Holzer as my primary care physician at the Temecula office for several years,…read moreand she has truly been a breath of fresh air in today's medical field. She's knowledgeable, compassionate, patient, and has a remarkable ability to really listen, ask the right questions, and explain things in a way that's easy to understand. I've never once felt rushed during an appointment, which is incredibly rare these days. She takes the time to look at your entire medical picture, making sure you're up to date on screenings, recommended tests, specialist referrals, and everything in between. Her thorough, proactive approach gives me great confidence that nothing is being overlooked. The only downside to the practice is that they don't offer a patient portal. That said, Dr. Holzer and her staff more than make up for it with their outstanding responsiveness and follow-up. Phone calls are returned promptly, questions are answered thoroughly, and I always feel well cared for. It's clear that everyone in the office is committed to providing exceptional patient care. I highly recommend Dr. Holzer to anyone looking for a primary care physician who is both exceptionally skilled and genuinely caring.

I have been with Rancho Family Medical since moving to the Temecula Valley in 2000, I have had 3…read moredifferent Doctors. They have been ok, but not overly caring or concerned. Since I'm in my 60's now thought I wanted someone with more concerns overall. Read some good reviews about Dr. Holzer, so I switched to her. First visit was amazing. She spent a lot of time and asked Many questions. She ordered blood work, tests, and did a couple of referrals for concerns. Really felt that she listened and cared about my health and concerns. Very glad I switched.

I was recently referred to this practice by another trusted physician and I am very pleased. I had…read moremany issues after having to change my health insurance, as most of my preferred specialists were unable to be retained with the new insurance. Temecula Medical made several adjustments to their schedule to get me in quickly as I have cancer and other serious health concerns that require immediate and uninterrupted monitoring and care. I initially saw Tatiana and she could not have been more pleasant or patient as she listened intently to my long list of ailments. At the end of the appointment it was most impressive to see she had not missed or neglected to note even one of the many issues I'd spoken about, the ten plus referrals I needed, and a list of the medial items I need to maintain my relative health. I was listened to, all of my concerns were addressed and all referrals submitted before a day had passed. Truly above and beyond care for this extremely complicated and difficult cancer patient. I think the whole office had the best energy. I also found the waiting room spacious and relaxing with the abundant windows and light. Everyone had a smile on their faces and they let me stay well into their lunch period so I could take my time signing the many releases for information and finish what was needed. I can't imagine why they don't have five stars as I'd happily refer them to my best friends if asked. Thank you to Tatiana and the rest of the staff who welcomed me and gave me the time I needed to do what was critical for my healthcare. I look forward to continuing to work with them. A trusted partner most definitely.

Bio identical Hormon Theropy is not for every one . Ryan Rowen is a very nice guy and good…read morelistener. I don't believe that he knows and have enough knowledge . he just work with trail and error . I was eight months there going conservative approach and saw many side effects . Each time that we change the dosage, another issue occur. From unwanted hair to skin texture to weight gain . So good luck. I hope it works for you guys and if it did not , don't feel bad . it's not worth all time and effort and money . My approach : work out strength and flexibility and walk daily Eat Perfect nutrition . For sleep problem ; Magnesium glycinate 400 mg every night. For vagina dryness get the right insert from your gynecologist and you'll never be dry . Sexual desire use Macca supplement