I had an appt with Quest lab yesterday. Apparently in Murrieta, there are two Quest Labs across the…read morestreet from one another and if you're at the wrong one and wait in the lobby to be called which makes you more than 10 minutes late for the right location, they turn you away and they're not sorry. So I didn't get seen by a phlebotomist and walked out without patient care. I took my business to West Pac instead, where there was no wait, was seen as soon as I got there, where staff treated me like a patient and were kind, uplifting and compassionate toward patients. My phlebotomist Brian is a rockstar!! Thank you WestPac!!

This place is Awesome ! No wait ,super nice and fast . I will never go to Quest again . I called…read moreahead and a nice person answered. I was told I can walk in . They took my insurance and ID and I gave a sample . They took my blood . Done in 12 minutes !! I love it great job. Brian ,Maria , Dawn.

If I could give a zero rating, I would. This Quest lab really stinks! My wife and I both made…read morescheduled appointments for 1200 noon on a Monday. We fasted for 18 hours (instead of the normal 8-10 hour window) just to make sure everything worked out. We even arrived a little after 1000am, hoping we could be seen earlier. But the staff said we would be considered "walk-ins" with a long wait time (if possibly seen), so we kept our appointments. We opted for text messages to keep us updated on our scheduled appointment, and were able to run a few errands. We arrived back around 1115am and waited for our appointment in the lobby. But I finally RECEIVED the text message update stating I "will be called soon" at 119PM, and we were finally seen around 125PM!! Then what is the point in having a *&@$ appointment? And during the wait, I heard the staff saying to other customers in the lobby that if they were even 5 minutes late, they would be cancelled and have to reschedule! I asked the technician about the rescheduling comment (of course after she finished with the needle poking me!) and she said that it was company policy. I feel sorry for those people who were trying to complete their appointment during a lunch break! Good luck! I hope this late experience is a one-off at this location, but doubt it, and will never go back there again. I will take my chances at the Medical Center location next time. Thanks for making me waste my whole day! (Your location is a vacuum cleaner!)

Company failed to notify everyone they shut down. I traveled 20 miles for this. Only to be told I…read morecan be a walk in and wait 2 hours.

My appointment was at 11:15 AM and I was called in at 11:36 AM. The clinic was very busy, every…read moreseat was taken and there were even people standing. It sounded like the wait was really long for some of the walk-ins. So I recommend making an appointment online. While I was there, an elderly patient mentioned that she sometimes faints during blood draws, and the staff took extra care of her. The staff overall was very friendly and efficient. I would definitely come here again for my labs.

I scheduled my appt. Parked my car, checked in on my phone. Walked in - was called at my appt time…read moregave my samples and was done. Shout out to Miriam(?)!!! No one is ever able to get blood from me on the first stick - always a hassle bc I have no veins - but SHE did. God bless that lady. She rocks!

So I have been sitting here in the lobby for over an hour. When I checked in on the kiosk at 1130,…read morethe screen said the wait would be 30 to 60 minutes. Yeah, ummm... I get that I came as a walk-in, but they need a better way. The screen in the lobby shows everyone who has checked in for their appointment, and the standby list as well. I'm up next. It only took almost an hour and a half wait!! I have had better luck at the Antelope location in Murrieta. This one is whack. I myself take walk-in patients as well and I would NEVER have anyone wait longer than 15 minutes on a normal day. The employees are nice, but they either need to hire more people or just straight up REQUIRE appointments. Waiting over 30 minutes is ridiculous, so waiting an hour is out of control. If you wait over 1 hour like me, consider yourself a trooper! Lesson learned. I will make sure to get my labs drawn ahead of time so I can avoid this hot mess. I forgot to do it last week and this is the price I'm paying. It's a good thing I don't have any obligations today. Just be warned that if you come here, you could wait 2 hours... you have been warned! I just walked out at 1:23 pm... Kelsey was nice, but I don't think I'll wait another 2 hours to get my blood drawn next time!!

1/13/26 I made the mistake of going to the wrong office, this morning…read more BEWARE: There are 2 Quest offices across the parking lot from each other. 1 office is listed as "Medical Center Drive (Suite 102)" 2nd office listed is also suite 102 but the address listed is Hancock. I've made this mistake twice, now. Today I missed my 10:00 am appt because I was in the wrong office. My car took me to this place and my app let me check in. There is really nobody to help you as you check in via a kiosk. I caught one gal as she came out but it was already too late. I then, became a walk-in and wasn't seen til about 12:20. Sedoff was her name. She took great care of me and was so friendly and smiley. For her, this office on Medical center drive gets 5 stars. I hope I spelled her name close to what it is. Thank you. Don't say I didn't tell you. Suite 102 applies to both addresses. Make sure you're at the right one. If you scan your ID and it says you don't have an appt, chances are you need to walk across the parking lot.

Gald this lab has thier specific lab times posted so people can drive 40 min to do a drug screening…read morefor new employment, for the receptionist to say we cant do it until after 1! Go to the murietta location. These people are unorganized!

I walked in as the website states "walk ins"welcomed. After checking in the receptionist stated…read morethey don't take walk ins. There was no one on the waiting room. I informed her that their website states otherwise, she said "call IT, that's not my problem." Horrible attitude. We ended up driving to Wildomar, where the receptionist was much nicer.

I was a walk in / stand by... was treated with kindness and Tiffany I believe her name was was…read moresympathetic to my wait... she was extremely friendly and addressed a large amount of questions from the waiting area all while handling the questions with professionalism. From one first responder to another health care worker ... Thank you Date of visit 1/26/2026

Incompetent Phlebotomist and even worse "manager". West Hills, please fire this person. I had to…read moreget my blood drawn for a very important procedure and they refused over a $5 dollar bill that they couldn't verify that I had just paid on the app. The "manager" said I had yo call the billing department so they can talk to them. I HAD TO CALL so THE MANAGER can talk to billing???!! Are they not allowed to use the clinics phones? So I call while Im there, The billing office is closed for the day! So they said oh well, so sad come again another day. The care quality is a -10/10. I guess all the employees had other important things to gossip about. (Which you could hear all the way in the lobby) I guess I will be using LabCorp now.

I LOVE this medical spa! I visited for the first time about 3 weeks ago and had a ThermaLift facial…read moreperformed by Emily. She was incredibly engaging, knowledgable, and it was evident that she truly loved taking care of her patients. I originally purchased a Groupon deal just to check out the location, and was quickly blown away by the cleanliness of the office and the genuine sense of welcome that the office staff gives to each client. I purchased a microdermabrasion package after my treatment and I can't wait to go back! If you're looking for a new medical spa, look no further! You instantly notice the expertise and exceptional level of service from the estheticians and walk away looking amazing!

Very thorough, polite and professional! A little far from home for me (temecula) but would highly…read morerecommend

Unsanitary,So gross, immediately grossed out from The smell…read morethen has to use the restroom for a pee test. The bathroom was nasty nowhere to hang my bag nothing to clean you hand of cup after use no napkins nothing they want you to pee in a cup and walk out with it with nothing to clean your hands with disgusting. I'm here for a prenatal appointment I've been waiting for 30 mins now and nothing. I will not continue care here nor will I recommend it for anyone this place is gross and the staff is unprofessional.

Always have the worst experience here the girl that works in the reception is horrible she always…read morehas a bad mood I'm not sure if she's deaf but you speak to her and she doesn't respond she just stares at you. It's always bad when she's working

I checked out Dr. Vigor after a friend recommended them, and I'm glad I did. Their calibrated TRT…read morehas made a big difference in my energy and mood. The staff is great, the treatments work, and the whole experience has been excellent. If you think low testosterone might be affecting you, this clinic is worth a visit.

My brother-in-law has had an issue with low testosterone his entire life due to some kind of brain…read moreinjury he suffered as a child, and it caused a lot of issues in the beginning of my sister and his relationship. She would call me daily to ask for advice about how she should approach him about his lack of energy and low sex drive, and eventually I got sick of hearing about the subject so I did my own research, which is when I found Dr. Vigor. I immediately had a good feeling this would be the right doctor and my sister was able to convince her husband to make an appointment. Turns out I was right, he was very knowledgeable and the staff was great as well, and got him on a treatment plan which I can only assume has been working because that's the last I've heard about their issues in the bedroom. Thank you for that

Great experience at Pure Dental. The office was clean, good ambiance, and the staff was super nice…read moreand professional. I hadn't been to a dentist in the last 18 years so it's like, ugh... time to find out how bad it is in there... And granted, it wasn't great, but Dr. Singh gave me a kind and professional examination and helped me formulate a game-plan. While I waited, and while I had a deep cleaning, I was treated to Netflix and headphones which REALLY helped take my mind off of the time and... you know... the sounds and sensations that nobody is excited about at the dentist. But I feel like the experience was as good as it gets. Dr. Singh and his staff worked with skill and grace. I'm definitely happy to have found Pure Dental. And I look forward to making them a part of my campaign to achieve and maintain lasting dental health and hygiene.

Thank you, everyone at Pure Dental! An appointment was simple to schedule. I had what I thought…read morewas a loose crown, found out it was a tooth that was stressed due to me clenching during sleep. Dr. Singh was very helpful in explaining in great detail the X-rays and what preventative measures can be taken to help prevent stress to the tooth...thank you for a very detailed and thorough explanation. In short, I should have listened to Dr. Singh in the past, wear my nightguard to orotect my teeth! Thank you Dr. Singh, Corinna, Sage, and the whole team, for being helpful, kind, and caring.