I'm one of those who get sick once or twice a year but when it hits, I am down. After recently recovering from the Norovirus, I ended up with a nasty cough, off and on fever and sore throat that lasted for over 14 days. I couldn't handle the no sleep so called and luckily they were able to get me in last minute. I waited in the waiting room for less than 10 minutes, waited for the provider who came in less then 15 minutes afterwards, and was diagnosed with strep throat and with a sinus infection. After being given 5 prescriptions later, i got to go home with self care instructions. So far, this has been the easiest and best Urgent care I've been to in all of OC and Riverside county. read more

I broke my toe 2/10/2026 From the time I stepped in the office they were rude, I am new to the area and have children that was in school I was trying to get someone to pick them up the nurse came to the front and told me get off the phone and let out a sign and rolled her eyes, I expressed and extended my apologies telling her my children were getting out of school. After going back and being placed in a room I was called back for X-rays. The doctor came back and confirmed what I knew about my toe. He told me he couldn't do anything, he couldn't wrap it and he also told me I could purchase a boot and wait for my orthopedic referral. I felt so defeated and depressed. My toe was literally leaned over and they didn't not care at all. I ended up at menifee valley hospital (I think that's the name) they were quick and friendly. I would say it seems they do not like African Americans, I do not know these people and I have insurance it was no reason for anyone to mistreat or not properly provide me with medical assistance. I pray every one in this office that was there on Tuesday soften their hearts and be more kind to people. read more

Murrieta Express Care - The x-ray from the hospital, urgent care didn't provide anything. - Urgent Care Near Me - Murrieta, California

Was not happy I seen online they take walk ins I go from work from Perris to Murrieta to be told that they have no more appointments and I said to her then why does your site say u take walk ins and she non chalantly says I don't know as if to brush me off. I am a patient of Grace family health and I could not be accommodated at all this makes me very angry and upset. Seriously thinking about finding another practice now read more

How do you accept an in-person appointment for an URGENT care & then not call, but message --on your portal, that your in person visit is now remote and over the phone? Completely unacceptable & unprofessional. She is pregnant and needs bloodwork asap. Would we have known about this the night before, when we made the appointment, we would've gone to the ER instead of scrambling this morning. Don't let the other false reviews lead you amiss, if you require help, please get actual help anywhere BUT from this unprofessional scam of an establishment. Appointment time: March 15th 9am Message informing us of the switch, while we were already outside waiting: 8:25 am read more

Murrieta Express Care - Urgent Care Near Me - Murrieta, California

First time coming here and never coming back! The staff are rude and apparently can't speak when giving you a tablet to fill out more information. Just handed it to me and walked away. The person who took my blood pressure was also rude. Such a shame because I only came since its part of Grace Health Care. The provider Kelly was friendly. Unfortunately, the staff need to be trained on how to be professional and welcoming. I do not recommend anyone coming here. read more

Had the worst experience here today, called 10am nobody picks up the phone, left message nobody calls back. Went in a little after 12pm to be seen and told 3 people behind the desk why nobody picks up the phone. I dialed their number in front of them and I saw their phone light up. Then a guy behind the desk gives us a paper and says they are closed and its only 12:30pm the paper is for other urgent cares. This was unexcetable and these people need to be fired! I will never go to this place nor will I ever recommend. read more

Came in to provide blood for my annual health check, and to my surprise I was met by a wonderful, professional, kind, caring, customer service oriented medical professional by the name of Giselle. She set my mind at ease and drew three vials of blood and didn't feel a thing! She is the best, and I highly recommend her! read more

Murrieta Express Care - Entrance to lab. - Urgent Care Near Me - Murrieta, California

Scheduled an in person urgent care appt...then later told that it was actually a televisit appt. And that they do typically have in person visits but just not today. The office should be better at communicating what's available especially when an URGENT care appt. is needed. read more

My Doctor is in in the same building, thought I'd try that urgent care only if your doing bloodwork that kinda stuff small stuff.. They never answer the phones or call you back like they say they will.. I went to Accelerated urgent care over by Costco my ear was in so much pain.. they were nice and efficient.. so I'd say I'd not come to murr express lol care now that's a funny name read more

Great service right at closing time they still got me in and were so kind. Ended up with strep RX was sent quickly so I could grab before everything closed read more

This urgent care is part of my primary doctor care office. Nobody ever answers the phone. So I tried using their mobile app with no luck. So I drove down there. Apparently they only take appointments. If you are in pain or sick they still wont help you or try to fit you in. Which is confusing because that's what I thought urgent cares were for????? I've never been turned away from an urgent care. They offered me a a phone appointment the next day which doesn't help if you're in pain. She handed me a list of other urgent cares with dirty look and a head nod. No kindness from the woman. No help saying what office is closest to theirs, Or where else to go. She was not polite or helpful. read more

Drove across town to come here because they had 3.9 stars. Yelp says they're open till eight. The sign on their door says they're open till eight. I arrive at 7:35, doors lock. It's dark. We can see people inside. Try calling the numbers as it stated on the sign taped to the front door, no one answers. pounding on the door finally someone opens and says can I help you. I said I'm here for Care, and they said they can't help me they close at at 7:30. But everything on yelp and on the two signs posted at their door says they close at eight. Worst experience ever. I'm at urgent care, obviously I feel horrible and need medical help but these people are too freaking lazy to work until they're full hours. read more

Murrieta Express Care - Urgent Care Near Me - Murrieta, California

I had a terrible experience at Murrieta Express Care. Supervisor Christina treats patients with complete disregard and lacks basic professionalism and compassion. If you value being treated with respect, do not come here. There are plenty of other urgent care clinics that actually care about their patients. Save yourself the stress and go somewhere else read more

Beware that you must have an appointment to be seen here. Urgent cares are usually used to mitigate the crisis of patients going to the ER for minor, treatable, but URGENT health care matters that cannot be seen by the primary doctor in a timely manner. Not this one. Did not offer us any sort of appointment tomorrow or soon. Didn't even offer to call us for an occurrence that someone didn't make/cancel their appointment. read more

I appreciate the kindness and compassion of the whole staff. A journey to the E.R. can be pretty embarrassing, especially when I have a stinger stuck in my butt. But these guys helped me to grin and bare it! If I ever have another emergency I wont hesitate to return. Thank you guys. read more

do you know today I was having a bad day all morning I get over to ExpressCare to be seen by Tracy Dyer and her staff greets me with a smile and she says with a bigger smile on her face she says how's your day going boy did she make me laugh noe thats the kind of stuff we need as a patient as a person as a whole they put a bigger smile on my face and when I left that office, I was a happy camper and the outcome of my visit was perfect. I honestly can say now there's a team out there that really cares that team is Murrieta. ExpressCare. Thanks read more

I tried to give this location another chance but was again disappointed. I walked in and there were 3 people behind the plexiglass. Nobody looked up to acknowledge my presence, they just continued to sit in their chairs and chat with each other. The person who was facing the front wasn't chatting as much as the other two but still didn't look up or attempt to greet me. I the said "excuse me, I'd like to find out the estimated wait time to be seen before I sign in." He told me that they only see patients by appointment only and without asking me what I was there for, he began talking about telehealth appts (which wouldn't work for my symptoms). I left and truly won't give this location a second thought in the future. read more

I absolutely love this office and the staff Is beyond amazing. Every time I either am on my pcp side or urgent care with my kiddos everyone makes every step easy for me. The communication is so amazing and the response time with Klara aswell as answering the phone in general. They are always there to help and answer ant follow questions I may have as well as being very quick with referrals and lab work. I absolutely recommend this to anyone and everyone one hundred times over Never going anywhere else again read more

Don't recommend coming here for labwork. I tried calling in advance just to ask if they take appts and I was greeted with a really rude"no" okay... Thought the lady was having a bad day so I called a couple days later and got the same girl on the phone. When I asked about the address and confirmed its a walk-in basis she kind of huffed and sounded like she didnt have time to help me. That should have been my second red flag. I show up for the walk in and you have to sign your name on a dinky clipboard and wait. When I finally got into the offic, the room was a mess, very disorganized and looks unsterile. Almost looks like a storage room .At one point a sweet elderly man accidently walked into the room asking for help (of course because Noone tells you how it works) and she gave him a "what the heck are you doing" face and stood there just staring at him without offering any help or communication and then after a long awkward silence she told him to sign the clipboard and wait outside. I found that very off putting as the gentleman was sincerely just a little confused on how it works (I was too) . Overall it was a very disappointing experience. read more

The services that I receive from Jennifer today was excellent. I went in for the weight program. Jennifer ensure that I am properly informed about my health and care. I would have no qualms in recommending them to friends and family. The young lady at the front desk is very polite and helpful. I can't wait to take my son and my mom. read more

I just stopped by this place trying to get help... it's 5:08pm the place is empty and they told me they are over booked for the day and that they can not help me. That I know they close at 8pm... not helpful at all. read more

Murrieta Express Care - Urgent care that does not want to help people - Urgent Care Near Me - Murrieta, California

This office truly made our experience with COVID as easy and efficient as possible. the wait was not long. customer service was great. we were in and out of there quickly. This was the best part. We didn't have to get out of our car. They got us in quickly and out! Thank you. read more

Easy to schedule so no waiting! Staff and docs were all nice and very understanding. So relieved to have found this place! Mahalo For your care. read more

Everything was super fast and convenient. The Dr was amazing and understanding. Found the cause of why I was feeling sick really fast and called in medication. read more

There are plenty of female doctors, so you never have to worry about your issues being trivialized because of your sex/gender. They are compassionate and attentive. read more

My child had pink eye. We had to do a cash pay due to not having ins at the time. The dr did a prescription and told us to put it in both eyes just in case. Then after picking up the medicine the doctor changed it to just have her put it in the infected eye. Now she has pink eye in the other eye. Calling for an antibiotic refill they insist I need to have her do a new doctors visit at $250 when it is clear the infection moved to the other eye with the exact same symptoms and if the dr had not change the instructions and kept it as an antibiotic for both eyes, this would not have happened. The doctors office would not let me speak to someone in management nor to the doctor. I will never go to this urgent care or doctor's office again and do not recommend them to anyone. They are not patient/customer service oriented, sadly. read more

I have been to this clinic for about two years. I really appreciate all the staff. It's very easy to make the appointment and the doctors very knowledgeable. Thank you for your help and patience with me. read more

Fast, friendly and most important, very knowledgeable. PA Madison is amazing. As is the whole team. Took great care of me and my family. I highly recommend them. read more

This is by far thee BEST urgent care I have ever been to. We have seen Traci and Madison and they both are phenomenal. It's nice to be able to make an appointment and not sit and wait hours like at other urgent cares. This place is great! read more

Great staff, service was outstanding! Medical care and advise was detailed and efficient.

Dr Kauffman is incredible and put my 7 year old at ease with a severely infected cut. Always love how convenient the Urgent care is.

I have been so pleased at the ease of getting seen and treated here. Great Dr's, PA's and NP's. They all have really listened and taken there time to treat what is needed for myself and my family. read more

I have trusted Murrieta Urgent Care when my health needs attention quickly and I can't get an appointment with my Primary Care Physician (PCP). They have the option of a telephone visit or a walk-in visit. the convenience of booking my appointment on-line with my given symptoms helps to prepare them of my needs and the appointment is quick. I e never experienced a long wait time . From the front office reception to the back office practitioners i have been treated professionally by knowledgeable people that are caring. I would send all my family members there that's the trust I have in Murrieta urgent care. Thank you for allowing me to write my option read more

Hands down the best drs and PA here. They they're promp and they take a wide array of insurance. Thank you so much

Courteous-, fast , service. Majority of providers are good listeners , they are able to do X rays in office and labs. Quick and fast service. Have a teenager involved in sports so we have been here often and saved long expensive ER visits. read more

I suggest anybody go to here. They were very professional, friendly diagnosed me right on the spot and took care of what I needed as well as gave me the follow up appointments that I needed same-day five star rating for ExpressCare. read more

Always able to get in and a see a doc when I need to. Everyone working there is always good to me and knowledgeable. Won't go any where else! read more

Was fast and easy and very understanding to my symptoms thank you again for everything I always go there for any sickness needs

Managed by the same physician group as Grace Family Health (my previous review). I called to bring my daughter into urgent care, to no answer, and received a voicemail back from staff saying they would be open until 6:00pm - this was yesterday Dec 26. We arrived a little after 4:00pm and the office was locked and no one was answering the phone. We weren't the only patients misinformed - there were two couples that came after us and another lady who drove by and became frustrated when we told her we were all given the wrong information, everyone ill and needing care. I'm done with this physician group. They are completely unprofessional and take no accountability for how they mistreat and misinform their patients. It is almost 24 hours after my visit and voicemail yesterday, and still no response from them. Luckily iCare Urgent Care on Clinton Keith Road closeby was open and we had a super smooth experience there - I highly recommend going there if your insurance is compatible. read more

This urgent care got me in same day. They were quick and efficient. Felt comfortable leaving with a plan of care. Won't be going anywhere else for any urgent matter! read more