I visited this facility in March due to a very bad cold with heavy phlegm issues and cough. Dr,/PA…read moreZamora attended me and was very thorough in his examination of my health. He followed up with a chest x-ray as well as a ct scan resulting in other issues that I had to seek medical attention for. If not for him, the problems I had would never have been resolved. Dr. Zamora was kind and very patient as I made several calls with questions I had. I cannot thank him and the staff (Joe, Karina and Katie for their kindness. I am so grateful too all of them. PS I wrote this review based on my experience and to credit these wonderful humans.

Very friendly and helpful! Great staff! Fast service I will definitely be coming back!read more

Simply the BEST!!! The staff is super friendly and Ryan is so thorough and compassionate! When I…read morego in I am confident in getting the best care.

Katherine Pawalek was great. With respect to billing, it was an absolute nightmare. my Aetna PPO…read moreinsurance told me that I met the deductible and yet Temecula, MEDICAL GROUP was collecting my co-pays. I advised them that the co-pays needed to be refunded. It's been eight months and I have not received anything yet they claim to have mailed a check; their lack of response and negligence is very disturbing.

I am truly overwhelmed with the excellent care I received less than an hour ago at Carbon Health…read moreUrgent Care in Temecula. Dr. Titus clearly sets the tone for the entire clinic. She is gracious, patient, knowledgeable, and thorough. Because it was Mother's Day, as the clinic director, she opted to come in to let other members of the staff have the day off. She took the time to listen to my concerns and thoroughly evaluate my condition. She provided a clear diagnosis and treatment plan that she took the time to explain in detail. Both Savannah and Brenda at the front desk were so patient in helping me troubleshoot some issues I was having with the app. The clinic is clean and spacious. I arrived for the first time with no appointment and was in and out in less than an hour. But more importantly, I left with a treatment plan, medication submitted to my pharmacy, and the confidence that I know what to do to get better. If I could give more than five stars I would. I'm so thankful for Carbon health urgent care in Temecula! (Although I hope I don't have to come back, I will definitely return for any urgent care needs and will tell my friends and family to do the same.)

I wouldn't waste your time here. I went in on a Saturday to get tested for the flu - I had a…read moreco-worker test positive and had all the symptoms. They charge an insane amount - $230 dollars for me to get a rapid flu test. They tried to sell me on the test that goes to the lab and I declined. They came back shortly after to say it's negative and had me leave. No paperwork, nothing. Woke up the next morning feeling even worse an went to CVS - got a flu test for $13 and tested POSITIVE for flu A. This place is a scam and I wish I knew beforehand I could have just purchased an at home test for $13!!

EXCELLENT, A MAJOR IMPROVEMENT! I was in severe pain after an outdoor accident left me with road…read morerash on my right arm & leg and a bone bruise atop of my right knee. Imagine me walking in stiff and battered looking for an x-ray to ensure nothing was broken, I was in strife! Thankfully, Temecula 24's front office staff were polite and welcoming. The online check-in process was seamless and I was seen in less than 30 mins. Upon entering my room in the back, my wounds were cleaned up and I was bandaged by an amazing radiology professional. Next, I was seen by an NP who gave me a shot for the pain, followed by a tetanus shot since a piece of metal hit me during my accident. I was so thankful for the thorough treatment and forethought to prevent infection and complications. Lastly, I was taken to the x-ray room, provided a protective cover and had my leg and elbow examined. The radiology lady was very sweet, she was with me every step of the way and ensured my comfort to the best of her ability! Once the results were in, I was told I didn't have any breaks or dislocations, phew! I was given ibuprofen and given an antibiotic cream for my wounds. The NP suggested physical therapy only if needed. Overall, this visit was a huge improvement over the last time I came here. The clinic had great music and a much better vibe this time! Note: Doctor's notes are only good for 3 days! Plan accordingly.

To Whom It May Concern,…read more I am submitting a formal complaint regarding Dr. Philip Hardy in connection with a concerning encounter at Temecula 24 Hour Urgent Care on Friday evening, approximately 9:00 PM, on April 24th. I presented to the clinic with acute and potentially serious symptoms, including difficulty breathing, chest tightness, dizziness, and an elevated heart rate. These symptoms, as widely understood, warrant prompt and careful medical evaluation. While the front desk staff and nursing staff were professional and attentive, my interaction with Dr. Hardy was markedly inconsistent with what I would expect from a licensed medical provider in an urgent care setting. Dr. Hardy appeared disengaged and did not conduct what I perceived to be a thorough or attentive assessment of my condition. I was not provided with clear clinical guidance, and I felt as though my symptoms were not being taken seriously. Instead of offering direction or initiating appropriate evaluation, I was left uncertain about my condition and next steps. When I asked what I should do given my symptoms, Dr. Hardy stated that I should "probably go to the ER." When I asked which emergency department he would recommend, he responded that he did not know and continued discussing unrelated personal matters. This response was dismissive and inappropriate given the seriousness of my presentation. During the visit, my condition worsened... I became increasingly dizzy and overheated and was forced to leave the room. Dr. Hardy had indicated he would provide paperwork for my transfer to the emergency room; however, he did not follow through directly. As I walked out of the room I observed him engaged in a playful personal conversation while a nurse ultimately provided the document. The paperwork I received was illegible and did not assist the receiving hospital in any meaningful way. Following this encounter, I sought care at Temecula Valley Hospital, where I was treated promptly and professionally. The contrast in the level of care further highlighted the deficiencies in my urgent care visit. I am concerned that Dr. Hardy's conduct reflects a failure to meet basic standards of medical professionalism, patient evaluation, and communication. Given the nature of my symptoms, the lack of appropriate attention and guidance posed a potential risk to my health and safety. I respectfully request that this matter be reviewed and investigated. I will be reaching out to clinic management and I am willing to provide any additional information needed to assist in your evaluation.  Sincerely, Jack Miller You can reach me at Phone: (951) 464-0141  Email: jmills42205@gmail.com

The staff was friendly and down to Earth, very easy to communicate with. Our PA-C, Kevin, was…read moreextremely thorough in his diagnostic work up and quickly developed my son's Sinusitis treatment plan. Good medicine. Thanks Inland Urgent Care.

I've never had a bad experience at this Urgent Care. Every person working there from the front…read moredesk to the doctors has always been kind and compassionate.

Unfortunately, I had to experience going to an urgent care a few times in 1 week... fortunately it…read morewas this one! I am extremely hesitant going to urgent cares I'm not familiar with but I just moved 60 miles from my regular urgent care. Also, I'm not always able to do a ton of research on facility or have limited options due to insurance. I'm pretty sure somewhere between being launched into Space Mountain and navigating through "It's a small world" at Disney I picked up the Adenovirus. I saw a primary doctor at my health organization I work for when I was first feeling unwell and had a fever. Not much was done and all my testing came back negative (covid etc). This was on a Tuesday. I went to this urgent care the same week on a Friday. The front desk girls were really nice and professional. The waiting area is clean. They are cashless FYI (I paid with Apple Pay). On Friday I came right when they opened. First the MA(assumption on the title she took vitals and asked qualifying questions). She was brief and then turned on music before she left while my wife and I waited for the PA. I'm not a huge fan of the fact that music is being played. Especially when you feel miserable. Not sure if that is for patient privacy (if the walls are thin) but it was odd. Anyways, I went over my symptoms with the PA who was super nice. PA Stock. There wasn't really much done that visit. I know with a virus you just have to kind of ride it out. But it just kept getting worse. So I left and ended up coming back Sunday... that same week. This is where the magic happened. I was in so much pain I couldn't take it anymore. My throat, upper respiratory, sinuses, eyes were infected... and so my wife and I drove again to this urgent care. This time on the way there I booked my appointment online which is an awesome tool! When I got there I had a bit of a wait but it's urgent care and it wasn't like 2 hours and I had no choice. When I got back to the doctors office and waited for him that took a while. But A) I was in so much pain every minute felt like an hour and B) That Urgent Care got slammed and had limited providers. The xray tech did vitals and was super sweet and empathetic. Asked if I needed any water etc (that really goes a long way). Again goes the music haha my wife actually turned it off after a little bit. I would just recommend asking the patient before turning it on. I know it seems silly that it's just music but radio like music playing loudly when you feel horrible is just not the bees knees. Finally, at last the doctor arrives. I really didn't expect much to be honest because it's really hard to find a good doctor in general and especially at an urgent care I've had more bad experiences than good. Well this doctor is the reason I'm leaving this review. Dr Hamzeh was all about "how do we get you better" even with it being so busy I did not feel rushed or dismissed. He right then and there gave me treatment options that I took and prescribed me an antibiotic that I needed. I take several medications for some health issues I have so I get really worried about medication interactions esp having a past or doctors prescribing conflicting medications. He reassured me... more than once and I'm so sorry if I was annoying asking twice haha that I would be okay. And I was. I had a few questions after he left and he kindly came back to us when he had time to answer them. He was very confident in how he was treating me and actually took the time to help me. I started gradually feeling better the next day. It took a few more days to notice a bigger difference but I did! I was back to work by Wednesday. Today is Friday and although I still have the after effects of the virus and am not 100% I'm about 90% and that's all thanks to the Dr. Thank you to the staff and Dr Hamzeh on last Sunday. For someone who works in healthcare and someone who needs healthcare I know how frustrating it is to continue to pay copays with no help. My wife and I both appreciate you all and hope you had a wonderful holiday! Ps. I would have taken pics of the waiting area but I was just nottttt doing well enough to even think of those things as

I have been to this location a couple of times for my kiddos. I had to go for myself this time…read more I appreciate how friendly the front desk staff is. I hurt my toe pretty bad. It was later in the evening and I kept them longer than they were open. No one complained. The PA-Avo was amazing and his bedside manner is awesome! He took the time to explain everything to me in the process and what to expect. The assistant Tamara was great and Alvin helped too. Jen manned the front desk until I was done. Can't say enough good things about the care I received.

I don't know why there are any low reviews. This place was amazing. When I walked in, the lady at…read morethe front desk (I forgot her name) was so helpful with getting me checked in and registered. Ingrid was super patient when taking my vitals and asking my reason for coming in. I needed an X-ray and Ms Peggi was the absolute best technician I've ever encountered. She was so caring and careful and never rushed me. Dr. Dedrick was not dismissive of my concerns and apologized multiple times for the long wait (it really wasn't long at all). He gave me a diagnosis and I couldn't be more grateful. My primary doctor stated it was nothing but it turned out to be something serious so I'm grateful for coming into this location tonight. Thank you to all the staff for everything.

I had a 9am appointment scheduled online. Front desk lady was delightful and helpful. Was brought…read morein quickly. Gave pictures of my meds(that needed emergency refills) to the medical assistant. Came in for antibiotics for my abcsessed tooth and requested them. Nurse practitioner, Delmy( I think) came in shortly. Very nice. 2 hours later at CVS and nothing has been called in. Called over to Accelerated and they say they don't have the info on my meds. 2 people put them in the system and they don't have them? Was out on hold and shockingly was disconnected. No call back. Save yourself some time and go to the 24 hours urgent care down the street. They have the personality of a tree but at least they get their job done. Very disappointed. Update: antibiotics and ibuprofen have been called in. Still no call back on the other prescriptions. Not like they don't have my number.

I'm one of those who get sick once or twice a year but when it hits, I am down…read more After recently recovering from the Norovirus, I ended up with a nasty cough, off and on fever and sore throat that lasted for over 14 days. I couldn't handle the no sleep so called and luckily they were able to get me in last minute. I waited in the waiting room for less than 10 minutes, waited for the provider who came in less then 15 minutes afterwards, and was diagnosed with strep throat and with a sinus infection. After being given 5 prescriptions later, i got to go home with self care instructions. So far, this has been the easiest and best Urgent care I've been to in all of OC and Riverside county.

I broke my toe 2/10/2026 From the time I stepped in the…read moreoffice they were rude, I am new to the area and have children that was in school I was trying to get someone to pick them up the nurse came to the front and told me get off the phone and let out a sign and rolled her eyes, I expressed and extended my apologies telling her my children were getting out of school. After going back and being placed in a room I was called back for X-rays. The doctor came back and confirmed what I knew about my toe. He told me he couldn't do anything, he couldn't wrap it and he also told me I could purchase a boot and wait for my orthopedic referral. I felt so defeated and depressed. My toe was literally leaned over and they didn't not care at all. I ended up at menifee valley hospital (I think that's the name) they were quick and friendly. I would say it seems they do not like African Americans, I do not know these people and I have insurance it was no reason for anyone to mistreat or not properly provide me with medical assistance. I pray every one in this office that was there on Tuesday soften their hearts and be more kind to people.

Doctor Kelly Boyatt is an outstanding doctor. She has a great bedside manner. She listens intently,…read moregive feedback and follow-up. With your concerns. She also has an amazing staff. Julie, Teresa and Rosemary. I was hardly recommend doctor Kelly Boyatt for your family physician needs. Excellent customer/ patient experience. Sincerely, Carrie W

Everything about her was just exceptional she looks at you in the eye and has excellent manners…read morealso you know how hard is to find a doctor that treats you with respect? And not arrogant,She listens and is knowledgeable. Loved her

Dr Lee and his staff could not be more professional or caring--a quality all too rare these days…read more I have visited other urgent cares in the area and was not at all happy with the way I was treated. When the attitude at the front desk is bad, it's usually a reflection of very bad management. My family and I have been using Dr Lee for about 4 years now. Each experience seems better than the last.