This is about the labwork done to my daughter and Easy Pay Statement…read more Ok, I get that some insurances that are out there has a co-pay. Some patients don't have a good insurance coverage that's why going to the lab costs an arm and a leg. Easy Pay is just money they hold until our insurance pays them and whatever is our portion that's the one they charge/deduct. But customer service representative explained to me that the money they hold on to on Easy Pay are not actually taken from your account when the insurance pays for the labwork in full. Wow. That made sense now. Thank you for doing your job well and explaining it clearly to me. You guys rock ! Keep up the good work. I feel secured now that I can trust you guys. The wait time is still long but worth it.

I am writing to formally report an upsetting experience I had at this specific Quest Diagnostics…read morelocation on Thursday, April 23 at approximately 4:00 PM. I was sent to Quest Diagnostics from LabCorp due to insurance coverage issues, with a time-sensitive lab order from my gynecologist that needed to be completed on the third day of my menstrual cycle. Because my cycle is extremely irregular, this was a critical and urgent appointment. Upon arrival, I was assisted by an employee named Susie. From the beginning of our interaction, her demeanor was unwelcoming and dismissive. When reviewing my lab order (which had originally been written for LabCorp), she repeatedly expressed frustration and emphasized multiple times that transcribing the order into Quest's system would "take a very long time." As a first time patient unfamiliar with this process, I felt uncomfortable and anxious, and I even apologized for the inconvenience despite doing my best to follow instructions given to me. In an effort to assist, I offered to contact my gynecologist's office to obtain any necessary information. While on the phone with my doctor's office, I was placed on a brief hold (approximately three minutes) to retrieve a required code. During this time, Susie became visibly impatient and informed me that she could no longer wait and would cancel the entire order, specifically stating there is a "two minute company policy" for waiting on calls. She then instructed me to step outside into the waiting room while I completed the call, stating the appointment would continue once I had the information. However, when I returned with the requested details and attempted to have my provider speak directly with her, she refused to assist me further, told me to wait for someone else, and dismissed me entirely. At that point, I requested my paperwork back, which she returned. When I asked for her supervisor or contact information to escalate the issue, she stated there was no one available. This experience was extremely distressing, especially given the medical urgency and my already heightened anxiety. I felt dismissed, disrespected, and unsupported during a time-sensitive and important healthcare process. My partner, who was present, also witnessed this interaction and found the behavior to be inappropriate and unprofessional. I am requesting that this matter be reviewed and addressed appropriately. No patient should feel uncomfortable or unwelcome when seeking necessary medical care especially when they are actively trying to cooperate and resolve issues.

Roxie, Ashley, Mera exceptional customer service.... My son had to do a test for employment and we…read moredid a walk in. They went over and beyond to get him in early. They were friendly and helpful. Facilities were clean and everything went smooth and fast...I also love that you self check in.

Lab Corp on Day street, really needs to hire more employees. The way the young women in the front…read moretreat patients is utterly rude, and disrespectful. Chrystal being worse. Every person who asked her a question was met with some rude remark. Her tone is very condescending. People are sick, elderly, and have sick babies. They don't deserve her bad attitude. I am going say she is like this, due to being overworked, and under paid. She is doing front work and being a phlebotomist. She is just nasty. The customer service is completely gone from her care. Even know she may be stressed it still does not give her the right to be mean to patients. I grabbed my mom and got out of there. Went to another Lab Corp and was greeted with compassion, and care. Day street need to go customer service classes asap.

The staff this morning were polite, professional and friendly. One was willing to help me with…read morean issue at the kiosk and my venapuncturist was efficient and gentle. Thank you!!!

Had appointment but realized forgot order form, went to get really quick and had to go on wait list…read moreit's been 3 hours and I'm still here waiting. If cant see ppl they should just say it has said i am next in waitlist for 2 hrs now and nothing.

So went here for a drug test 3 visit times. For one screening. First time system went down right…read morebefore I was going to give my sample bummer. So I came in next morning 9:30am office was backed up with lots of people, I wasn't able to wait for 40+ minutes. So I came in later 6:00pm (same day) I signed in and waited 1 hour just to give a sample that took 3 minutes to give. I like that place is 24 hour open but work on your wait times!! Not rocket science

Horrible. Extremely slow. Disorganized. 4 hours for a 10 minute drug screening. Employees…read moreaimlessly wander around

I had a good experience. The workers were kind and friendly. My doctor was very kind and helpful as…read morewell.

Amazing quality of care! The office staff are always friendly,and efficient. Mary Barba listens and…read moreexplains any and all questions you may have. So fortunate to have her as a doctor.

I've had the pleasure of working with this inspector for over 6 years now, and he has completed…read moremore than 50 inspections for my clients. Consistency like that is hard to find in this industry. He is always thorough, reliable, and takes the time to clearly explain his findings in a way that both my clients and I can understand.

As a Marine Corps Veteran, I find ways to support veteran-owned businesses. When two veterans meet,…read moreyou are in for a long conversation. That said, I do not recommend anyone, even veterans, to have Mr. Martinez conduct a home or business inspection. He quickly asked for the money, but that's the only fast service you will receive. He arrived on time and presented himself as a professional. Once the inspection was complete, he advised my wife and me that the report would have all the discrepancies from our new home. We had to request Mr. Martinez three times to make the proper comments on the report. After the final report, he emailed the Customer Care Director to the builders and one for my record. I have yet to get to the fun part of this review. I emailed a copy of the report to the Regional Home Appraiser at the Veterans Benefits Administration. During the phone conversation, I noticed a long pause from the Appraiser. He stated that this was one of the worst home reports he encountered. He asked if the Inspector was young and wearing a construction hat and vest. There was no attention to detail whatsoever. Don't get me started on how the report looked like. Now, for the final comments, my wife called Mr. Martinez for a partial refund. He became defensive and yelled at my wife on the phone while I was in the background. When he started to yell at my wife, I was agitated. (I am keeping this comment G-rated.) He Zelle half our money and told us never to contact him. Do yourself a favor and skip this business.

We had a great experience here, short wait time and excellent service. Latoya in reception was so…read morekind and patient. The internet went down while we were checking in and she handled it like a pro, helping patients check in manually until the internet was back up. Our provider came in almost as soon as we were brought in to the exam room and quickly assessed my child, not only giving us a diagnosis, but also peace of mind. Having to visit an urgent care facility is always a little stressful, but at Riverside Urgent Care they make the experience as smooth as possible.

From the moment I walked into urgent care, Samara M at the front desk made the entire experience…read morefeel calm, welcoming, and genuinely caring. She greeted every person with warmth and kindness, and her positive energy immediately put people at ease. Even in a busy environment, she remained patient, attentive, and compassionate to everyone she helped. What stood out most was the way she serves others with a sincere smile and treats each patient with dignity and respect. It's rare to meet someone who can turn a stressful visit into such a comforting experience simply through kindness and professionalism. Samara M is truly the heart of the front desk, and her dedication to helping others does not go unnoticed. Urgent care is lucky to have someone so thoughtful, uplifting, and exceptional representing their team.

Highly recommended Enviro Techs! Ciprian is honest, friendly, reliable and takes time to answer…read moreany questions regarding mold and environmental issues. We have called Ciprian to test mold in three different properties. Enviro Techs/ Ciprian will be our forever go to person for mold testing. Debbie Taylor

From the owner: We have decades of experience in Mold Inspection, Mold Testing, and Mold Remediation / Removal…read morehelping homeowners and businesses throughout Riverside County, San Bernardino County, and Orange County areas discover, understand, and remediate issues on mold. We take great pride in our reputation and always provide quality work for our clients, that's how we have earned the trust and respect of numerous customers over the years, Our friendly and knowledgeable staff and technicians are always respectful of your specific needs. Our Certified Mold Inspectors goal, is to find out if an unusual mold condition exist at the property with A mold inspection and mold testing, to determine why and where it is occurring, and to determine what needs to be done to properly correct the mold problem. At Enviro Techs we offer mold sampling to assist in the investigation, depending on the objectives of sampling, the data required and the questions these data are intended to answer. We know mold removal can be a daunting task. Where should you begin? And how can you get it done right at a reasonable price? That's why we are also a mold cleanup company that provides the best mold remediation services. Having your mold problem handled quickly and efficiently is the key to getting your life back to normal. Each mold removal job is different and have unique sets of health and safety concerns.

19 hours ago New I…read morehad a very upsetting experience at this office. My husband was treated extremely poorly, and the behavior we encountered felt discriminatory and unacceptable. He waited for hours while watching multiple other patients be seen before him, despite arriving on time. When he calmly asked about the delay, the staff responded with rude, dismissive attitudes instead of providing any explanation. What made the situation worse was that they eventually refused to see him at all, accusing him of being "hostile," which was completely untrue. He was simply asking to be seen in a reasonable timeframe like everyone else. It felt like they were looking for an excuse to turn him away rather than provide care. The way he was treated felt unfair and, honestly, discriminatory. No patient should be made to feel disrespected or singled out like that. Healthcare offices should treat all patients with dignity, respect, and fairness. Unfortunately, that was not our experience here. I would not recommend this office.

Monday, March 2, 2026: I was very apprehensive about coming here today because of all the past…read morenegative reviews. But, I always reserve judgment until I have my personal experience. I must say I was very pleasantly surprised! Check in was very welcoming and friendly. I had completed all my forms prior to this visit on their very convenient online portal and all they needed were a couple of signatures. I was instructed to come in earlier than my noon appointment, which I did at 11:40 am. I didn't wait long when I was called back right at noon! The sweet technician, Heidi, brought me back, she did the scans and it was over in a jiffy. It's puzzling but those bad reviews must have been on off days. I was treated with nothing but respect and received outstanding customer service. I would not hesitate to return here. Many thanks to the wonderful staff!