Efficient and courteous good quality care for urgent care. Convenient and clean Good place to…read moreaddress immediate care needs and patient care.

I highly recommend this urgent care the front desk personnel are very friendly and kindlyread more

I will always go back there. Both my husband and I have been there and we got very good results…read morefrom the staff.

I've been to the clinic unfortunately on several occasions. They have always been prompt and…read moreattentive on resolving by medical problems. Always happy with the results. Yes I would recommend the care they offer!

Called, and they were able to fit me in right then are there. Came in for what I thought was a…read morecold, but tested positive for the flu. They were able to give me a shot so I could survive the workday, and felt great. The staff are very wonderful, polite, and kind folks. I had a very pleasant experience. Definitely will use them for now on. I also moved in from out-of-state and really liked their service. Would recommend, and they were just that nice.

I came in to be seen and had written down the reasons for my visit. Instead of responding…read moreprofessionally, the receptionist began laughing in my face while looking at what I had written. I genuinely don't understand what was funny. I asked her what she was laughing at, and she continued to laugh. I initially sat down to wait, but shortly afterward I got back up and told the receptionist who had taken over that I no longer wanted to continue with my appointment because of how I had been treated. As a result, I was never seen by a provider and left without receiving any medical care. Instead of leaving with answers or treatment, I left with anxiety and feeling humiliated. As healthcare professionals, patients should be treated with dignity and respect. You never know what someone is going through or how difficult it may have been for them to seek care in the first place. I am extremely disappointed by this experience and will be speaking with management so this situation can be addressed appropriately. I sincerely hope steps are taken to ensure no other patient is treated this way.

They don't run their a/c or it's set really high. I'm sweating in here and it's 100 degrees…read moreoutside Hot and stuffy in here. Also there are no patients here and the physician is just tinkering in his office making me wait going on 30 mins now. Again there aren't any other patients here

I have received amazing one on one care from all the staff. They go out of their way to help you…read morewith your immediate needs. I was recently hospitalized for high blood sugar and they immediately provided a health care plan that in two weeks cut my sugar level in half! I'm on the mend for sure! I have hope! Their follow up care is awesome and sincere. Thank you for helping me and the constant care!

After 40 years I'm deciding to leave.To long to see doctor. Hate new telephone service.I'm so…read moredisappointed. I have had great doctors for most until now. I'm sorry Moreno Valley clinic has gone downhill.My rating now would be o to 1

horrible doctors 3 to 4 months out for appointments urgent care is a joke i changed doctors 4 times…read more1/2 the time their all driven in the same direction all bad broken system for sure

From the moment I walked into urgent care, Samara M at the front desk made the entire experience…read morefeel calm, welcoming, and genuinely caring. She greeted every person with warmth and kindness, and her positive energy immediately put people at ease. Even in a busy environment, she remained patient, attentive, and compassionate to everyone she helped. What stood out most was the way she serves others with a sincere smile and treats each patient with dignity and respect. It's rare to meet someone who can turn a stressful visit into such a comforting experience simply through kindness and professionalism. Samara M is truly the heart of the front desk, and her dedication to helping others does not go unnoticed. Urgent care is lucky to have someone so thoughtful, uplifting, and exceptional representing their team.

Came here because my 7 year old needed stitches. They did a great job from front desk to being in…read morethe back,my son was terrified especially after he was told he would definitely need stitches. PA Morrison took on the task and he was great made my son feel comfortable and was very quick and clean with the 6 stitches. Thank you Riverside urgent care for your help!

Office is dirty, Poor customer service…read more He cussed out someone on the phone. Talks about peoples business out in the open. I'm sure he has help a lot of people through out the years but he seriously needs to change his attitude and clean the office. Floor needs to be swept and mopped. And my father was left waiting in the office while he checked people in because he was all alone. Expect a wait . If not he will do things half ass.

HORRIBLE customer service. I called when I got there (the sign says "call before entering") and the…read moreman who answered my call was so rude for no reason. I didn't go in because they don't take my insurance (medical) so idk how the actual patient care is, but based off that one phone call I'm glad they don't take medical.

I really was surprised at the service here. I came in and I was greeted right away from the ladies…read moreat the front counter. They continued great service through the process. Then the nurse who assisted me was truly a sweetheart. She provided next level care. WhenI had to get shot, she made that so smooth and painless. The Dr was friendly as well, showed a lot of concern for my bronchitis and provided all the meds and x ray referral necessary. Overall a great experience which I was def not expecting , mainly because it's urgent care and it's never fun anywhere you go.

This place is the absolute worst Urgent care I've ever been to. They are not urgent at all when…read moreneed to be seen. The ladies are not professional and they talk aloud about how they don't like their jobs. The care quality after being seen after almost an hour and finally being seen only to be met with coldness. If you don't like your job, please at least be professional.

PERFECT FOR PEOPLE WITHOUT INSURANCE. I'm so grateful for…read morethis clinic. Consultation fee was $35. Every other urgent care or clinic quoted me $150 and above just for the visit. The office was very clean and newly decorated. The receptionist made the check in process quick and easy. I only waited 5-10 minutes before being called back into the room to see the physician. We went for an infected nail bed and really just wanted a prescription for antibiotics. Although the visit was quick, I felt that all of our concerns were addressed. We did not feel pressured to receive any additional treatments like a physical or blood work but they were offered. Overall we left the office paying less than $100 for the visit + medications and spending only 30 minutes inside. YOU CANT FIND CARE LIKE THIS ANYWHERE ELSE!! Thank you to the staff for having this available to the community.

Friendly and polite front office staff. Answered all my questions. The provider was caring,…read morehelpful, explained all issues of concern with me. She loves her job and it shows in the care she gives. The visit went quickly. Complete physical was thoroughly done. And if you do not have insurance, you can pay out of pocket and it is affordable!! The office waiting room was clean and smelled refreshing. Patient room was the same. I would recommend this office to my family anf friends.

Vivian and Jennie displayed compassion and service going far beyond the call of normal customer…read moreservice. Earlier that day, my wallet fell out of my pocket in the transition from wheelchair to car. Without ID & insurance card, Vivian found my file in her software. Since lab orders were in the wallet she offered the option to ask the MD's office fax orders and insurance information. Jennie's touch was excellent despite my relative state of dehydration since there was a battery of tests requiring fasting prior to draw. Really appreciated both of their willingness to work with me and my MD to the order done. I'd go back anytime I have lab draws. Really hopes management sees this and recognizes both for their exemplary conduct in displaying the very best of healthCARE. My wife mentioned their level of kindness which just is not seen anymore. Thank you, Jennie and Vivian

The lab tech Named Arena , was very kind and friendly and took care of business with ease , best…read morelab corp experience I have had . Top notch Thank you Arena 5stars for you .