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Riverside Urgent Care Center

3.8 (247 reviews)
Open • 9:00 am - 8:30 pm

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Nice and clean waiting area with 2 tvs.
Holly A.

Always a fast and pleasant experience for an urgent care. And it's so close to home!!

After injuring my shoulder I called to see if they could give me a pain relief shot. The receptionist was very kind and efficient and recommended that I come in. The nurse and doctor were both very nice and professional. From the time I walked in till the time I walked out, two injections later, was less than 30 minutes. I already have relief of pain! I will definitely go back here again if needed, and I will tell my family to do so too! Thank you for all you do at Riverside Urgent Care Center!

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5 months ago

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Erinn M.

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17 days ago

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Erinn M.

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2 months ago

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6 months ago

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Erinn M.

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5 months ago

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Erinn M.

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7 months ago

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Erinn M.

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5 months ago

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Erinn M.

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1 year ago

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Julie B.

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6 months ago

They've got very friendly and comforting staff. I strongly recommend. I felt well as soon as I stepped foot in the office.

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Erinn M.

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7 months ago

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Erinn M.

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8 months ago

Love it here!!! The staff and service A 1 for me!! Thanks for always doing a great job!

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Erinn M.

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6 months ago

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Erinn M.

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8 months ago

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Julie B.

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6 months ago

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Erinn M.

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8 months ago

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Erinn M.

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10 months ago

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1 year ago

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7 months ago

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Erinn M.

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8 months ago

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Erinn M.

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10 months ago

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Julie B.

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8 months ago

Systems were down but everyone was very professional and in good spirits, they made it a smooth interaction with everything going on.

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Erinn M.

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9 months ago

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1 year ago

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1 year ago

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1 year ago

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Staci M.

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1 year ago

All staff was great, wait wasn't long especially for a Saturday. This is my goto urgent care.

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Julie B.

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1 year ago

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11 months ago

Everything about this place is awesome! All the staff , the waiting room was nice and the wait was minimal!

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Julie B.

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1 year ago

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Julie B.

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1 year ago

Everyone was fantastic! From the kiosk check-in to the time I visited with the physician. Everyone was very helpful.

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11 months ago

Everybody is awesome at this office,from beginning to end is always amazing . I was in and out in about 45 minutes.

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Erinn M.

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1 year ago

Everyone was polite , helpful and most importantly quick!! I feel like my needs were met and I would definitely return!

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Julie B.

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1 year ago

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7 months ago

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10 months ago

Awesome place to go for non emergency issues! Very fast, in and out within an hour and half. With a resolution to my issue.

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1 year ago

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2 years ago

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Staci M.

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6 months ago

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Erinn M.

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1 year ago

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Julie B.

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6 months ago

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Page 1 of 7

Ask the Community - Riverside Urgent Care Center

Is Sunday open?

Yes, we are open 7 days a week from 9am-9pm.

View All 3 Questions

Review Highlights - Riverside Urgent Care Center

“PA Kevin Morris was quick and precise and got right to the point, which I'm glad because I wasn't feeling well.”

Mentioned in 28 reviews

Read more highlights

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\/\/\/ how low can I go. Got here with my daughter at 1:30…read moreand signed in as walk-in. Sat until 4:45p and next on the list. Name dropped off list. Went on to confirm as registered and name dropped to bottom of list. How bad can it get!!!!'

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After 40 years I'm deciding to leave.To long to see doctor. Hate new telephone service.I'm so…read moredisappointed. I have had great doctors for most until now. I'm sorry Moreno Valley clinic has gone downhill.My rating now would be o to 1

Overall, the quality of care you get at RMC is top-tier, the reason for my 1-star rating is their…read morechange to a centralized call center approach for setting appointments, which has been implemented for over a year and it simply does not work. My PCP is Dr. Margaret Song. She has been my PCP for ~15 years. If you're looking for a doctor that will quickly prescribe medications for anything, she is not for you. Every time I come to her with an illness or problem, she takes her time diagnosing the problem and offers remedies that you can do at home for simple issues. However, if you're absolutely sick, she will delve into things and identify what prescription would really work for you. I have also been to RMC Urgent Care and indeed they operate the place like an ER. I saw Dr. Frickman and he did not make me feel like any other urgent care center I've been to. He took his time diagnosing me, getting radiology and bloodwork labs completed to diagnose me. Overall, the Urgent Care takes its time diagnosing you. They might take a while to get to you, but that is understandable considering they are providing you with thorough care. Ever since they went from physician-owned to privately owned, you can see many cracks coming down the line with changes in an effort from United Health Services (UHS) to save money. They got rid of all individual receptionists at each doctor's window that was the standard practice for decades. They now have a central check-in kiosk, that part is fine. The part that has failed catastrophically is calling to get an appointment. They decided to move to a call-center approach to capture all calls in one place. This is not working, nor has it been working for a while. Being on hold for +25 minutes each time is simply unacceptable.

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Raincross Urgent Care - History, chief complaint, and eval request changes. Twice. With time and date stamped.

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DO NOT GO HERE!!! Visited twice. The staff is absolutely rude and arrogant. They're disgustingly…read morelazy people. They're not trust worthy. Rashida Shah is an NP. She did not disclose to me that's she's a nurse practitioner instead claiming she's a doctor. They choose not to provide costumer service, lacking all empathy . No smiles, no curtesy, disrespectful body gestures like rolling of the eyes, sighing, condescending. They act as if you don't exist. don't even ask questions regarding your visit. Drs, PAs, NPs, MAs, and other staff only want to close up and leave. They don't care about patients health. First visit a laceration requiring stitches.Was referred out to the ER while having the ability to treat there. I was told Im experiencing allergic reaction and stated " we don't want to be held liable due to all your allergies" I was not having an allergic reaction. They falsified medical documents by reporting allergic reaction to Hibiclense which is inaccurate. Denying knowing about any allergies. Lying outright on documents. Last visit, for bronchitis and mild lower abdominal discomfort. I was given a lot of push back. The Dr required an x-ray before treatment which can take up to 3-5 days to get results. Ultimately pushing me to the ER for immediate test results and treatment. I was told I can only pick one health problem to be treated In each visit. I was given paperwork and then being ask for them back to be shredded. When I declined, in a threatening manner the "Dr" said "well that fine, but I will be documenting this in your chart". I expressed being denied treatment due to being denied treatment. With lots of pushback, intentionally being difficult to justify not treating, and Referring me out.

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Raincross Urgent Care - NP Admitting I have provided a list of allergies. Along with lying about the hibiclens allergy. ER confirmed no allergy to hibiclens.

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