Called, and they were able to fit me in right then are there. Came in for what I thought was a…read morecold, but tested positive for the flu. They were able to give me a shot so I could survive the workday, and felt great. The staff are very wonderful, polite, and kind folks. I had a very pleasant experience. Definitely will use them for now on. I also moved in from out-of-state and really liked their service. Would recommend, and they were just that nice.

I came in to be seen and had written down the reasons for my visit. Instead of responding…read moreprofessionally, the receptionist began laughing in my face while looking at what I had written. I genuinely don't understand what was funny. I asked her what she was laughing at, and she continued to laugh. I initially sat down to wait, but shortly afterward I got back up and told the receptionist who had taken over that I no longer wanted to continue with my appointment because of how I had been treated. As a result, I was never seen by a provider and left without receiving any medical care. Instead of leaving with answers or treatment, I left with anxiety and feeling humiliated. As healthcare professionals, patients should be treated with dignity and respect. You never know what someone is going through or how difficult it may have been for them to seek care in the first place. I am extremely disappointed by this experience and will be speaking with management so this situation can be addressed appropriately. I sincerely hope steps are taken to ensure no other patient is treated this way.

From the moment I walked into urgent care, Samara M at the front desk made the entire experience…read morefeel calm, welcoming, and genuinely caring. She greeted every person with warmth and kindness, and her positive energy immediately put people at ease. Even in a busy environment, she remained patient, attentive, and compassionate to everyone she helped. What stood out most was the way she serves others with a sincere smile and treats each patient with dignity and respect. It's rare to meet someone who can turn a stressful visit into such a comforting experience simply through kindness and professionalism. Samara M is truly the heart of the front desk, and her dedication to helping others does not go unnoticed. Urgent care is lucky to have someone so thoughtful, uplifting, and exceptional representing their team.

Quick and friendly care from staff. My son dislocated his finger at football practice and we were…read moreable to go straight there and get X-rays and popped back in. My son felt no pain, the PA did a quick job and let us on our way. God forbid we need to go back for any other injury but we will consider using them again if needed.

Terrible service as mentioned before in some other reviews. Vast majority of patients are Hispanic…read moreand are in fact seen first. Quality of care is hardly half-decent and wait times are extremely long. WITH APPOINTMENTS. As I'm writing this now I've been waiting over an hour for the time I reserved ahead of time for this appointment. You're better off going somewhere else.

I had a good experience. The workers were kind and friendly. My doctor was very kind and helpful as…read morewell.

Went to urgent care and was seated and screened quickly. The staff was professional and prompt…read more They were able to run tests and exams and I was able to pick up my prescription from a pharmacy nearby with no issues. The doctor was very receptive to what I thought were minor details and thankfully were able to have follow up tests that tested positive for a more serious issue

Trying to reschedule an appointment that RMC cancelled on May 31…read more Nobody answers the phone when you call for an appointment. This place is an absolute disaster. New ownership and this place has become useless.

Nice facilities at this smaller medical center. Parking right in front by main entrance on south…read moreside of the building. Pharmacy entrance is also here once you enter head left through the X-ray waiting area. Keep left It'll be just past there. Great service! Came for a follow up apt for hubby. The doctor was very kind and courteous, took great care. You'll see the difference here it's a smaller facility less crowded and not as stressful to get medical care.

Going to have some tests at this location as they don't have these tests at the other location on…read moreIris! Let's see how it all turns out! Ok the first today is a Bone density X-ray! Next week the Dermatologist! The third is X-ray of my liver to see if there's any fat! Let's see how young I am inside! Stay tune for results!

Dr. Ahmed Haddad is the worst doctor I've ever had the displeasure of dealing with. His poor…read moreattention to detail in filing out a BASIC EDD form that he CHARGES MONEY FOR has caused us a tremendous amount of grief and anxiety for nothing. My mother has been waiting for her SDI payments from the EDD for TWO MONTHS, and its all because this "doctor" missed an entire section on the first form, and HAS NOT SUBMITTED THE SECOND FORM. This could have easily been avoided if this doctor filled out the forms online, but not only does he refuse to do that (probably so he can charge for it), but they do not even have the proper forms in his office. I mean... how is that even possible? All of our utilities, our rent, and our bills are all overdue, all because he failed to fill out a small little section of a very simple form. Thankfully, my mother no longer needs the surgery she was scheduled to have with this doctor. After seeing such an appaling lack of care to such a simple task, I wouldn't trust him to make me a bowl of cereal, much less with my mothers life.

Why can't I leave 0 stars?…read more This place is terrible. While the doctors are excellent, you cannot get in to see them because you have to go through their call center that puts you on hold and then reroutes you to another department and puts you on hold only to be told you can't get an appointment for three months with your primary. You can no longer book through your primary and if you need a specialist uou have to go through your primary even if you have a PPO, which means you could literally be waiting for care for months. I know people who have said that their parents passed away because they couldn't get care in time. This place is a shitshow. I hope they get hit with multiple lawsuits. I feel sorry for the doctors that are there. I also heard they're no longer accepting Medicare patients.

They took forever took 2 hours long on top of that the Dr told me nothing is wrong with me although…read morethe Dr I went to in riverside said something different and I'm in pain didn't even give me ibuprofen and need me to come in again how is there nothing wrong but they put a cast on me they make no sense i even have proof and copy of my xray that I am not well but concentra here did not show me my X-rays or no copy nothing

Came here with an injury from work in my Achilles tendon. Doctor must not have believed the pain I…read morewas in and immediately put me on Physical therapy for a sprained Achilles tendon. Once I had an MRI it was revealed that my Achilles was torn and the doctor I am now seeing at the Rancho Cucamonga location told me the Doctor at this branch did many things wrong to make my injury worse. I would no go to this location ever again if I had a choice

Great experience Friendly staff and professional…read more. Very sweet, great customer service, very nice office.

The staff is amazing. Very clean and professional. The staff listens to your needs and wants…read morewithout judgement or being pushy. They give you all options and information packets on how to maintain. Their products are the truth I'm down 25 lbs since I started and have another 20 lbs to go before 2026... I say go... Go now it's in the same shopping center as the stater brother and the movie theatre next to pet groomers.

I like any CVS that has self checkout, and this is one of the stores that have it. Reason being, I…read morelike to make sure all my savings are on my card and make sure they are being applied, because CVS is not a cheap store. I bought some Raw Sugar bar soap and was disappointed that is had no scent to it. I figured the scent would maybe reveal once it's gathered, but it still had no smell, so those bar soaps on the shelf are old. I won't buy another, unless I can smell it through the box.

really bad pharmacy staff... even the pharmacist and his practicioner should be helping the…read morepatient... the scald you like they are above and you are below... painful to go to this place... you are treated distespecfully in a passive agressive way...I would leave negative stars if I could. I can tell by the face of other workers they are being bullied as they witness and look away. Bring someone that loves the patients! The staff should learn from Amanda and Cecil... specially learn from Cecil !

This is the first time I've had to leave a three-star review. Overall, my experience was slightly…read moredisappointing due to the long wait time. I waited approximately 45 minutes before being called back, which was stressful, especially since my mom needed to step away to use the restroom during that time. Once I was called, however, the experience improved significantly. The nurse who assisted me was very professional, kind, and made me feel comfortable throughout the appointment. I would also like to recognize Dr. Gupta, who is always amazing, caring, and knowledgeable. While I was disappointed by the wait, I truly appreciate the excellent care provided by the nurse and Dr. Gupta.

My wife and I have had several ultrasound appointments at this facility throughout her pregnancy,…read moreand unfortunately our experience today was the most disappointing yet. At a previous appointment, I wasn't allowed back during the transvaginal portion of the exam, which I completely understood. However, once the abdominal ultrasound began, the staff allowed me into the room so I could see our babies, and they even provided us with printed ultrasound photos. We appreciated that accommodation and expected a similar experience today. Instead, at our 10-week ultrasound, the radiology nurse, Amber, immediately stated there was "no way" I could come back, even after we explained what had happened at our last visit. She also told us they don't provide ultrasound prints, despite us receiving them before. More disappointing than the answer itself was how it was delivered. The interaction felt dismissive, standoffish, and lacking compassion during what should have been one of the most memorable moments of our pregnancy. We understand that offices have policies, but those policies should be applied consistently. If partners truly aren't allowed and prints aren't provided, then every patient should receive the same information. Instead, we've had completely different experiences from one visit to the next. To make matters worse, communication with this office has been frustrating from the beginning. Getting someone on the phone, receiving clear answers, and scheduling appointments has been far more difficult than it should be. What makes this even harder to understand is that close friends of ours are also expecting and go to a different OB office. Her husband has been welcomed back for every ultrasound so he could experience these milestones with his family. Seeing that level of support elsewhere makes this experience even more disappointing. If you're expecting and want your spouse or partner to be able to share these once-in-a-lifetime moments and see their baby during ultrasounds, I would seriously consider looking at other providers. Pregnancy is an exciting time, and fathers deserve the opportunity to experience these moments too whenever it can be done safely and within office policy. I hope management reviews both the consistency of their policies and the way patients are treated. A little kindness, empathy, and consistency would go a long way.