God forbid if you have a question about your prescription and attempt to call. You'll get the run around by some AI talking robot that can't answer questions. You have to leave a message and hope for a call back. Good luck with that. read more

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I like any CVS that has self checkout, and this is one of the stores that have it. Reason being, I like to make sure all my savings are on my card and make sure they are being applied, because CVS is not a cheap store. I bought some Raw Sugar bar soap and was disappointed that is had no scent to it. I figured the scent would maybe reveal once it's gathered, but it still had no smell, so those bar soaps on the shelf are old. I won't buy another, unless I can smell it through the box. read more

CVS Pharmacy - Healthy teeth are a MUST! - The image shows a person holding a Crest toothpaste box labeled 'Deep Clean' and 'Whiter teeth in 5 days' inside a vehicle. The person's leg is visible in the foreground, and the vehicle's interior, including part of the dashboard and air vent, is seen in the background. The photo appears to be taken from the passenger seat or front area of the vehicle. - Drugstores Near Me - Riverside, California

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I will not forgive them for canceling my 4:30 appointment at 4:08; literally as I was on my way to the CVS. I live in Ontario and this was the only CVS offering TB test appointments. I need it for my school. When I got there at 4:15 (since I don't text and drive) I was absolutely devastated. They obviously wanted to leave early. I get it... but if you wanted to have me come in at 4pm you should have said so, maybe call me in earlier? The place was completely closed when I arrived at 4:15. If my appointment is at 4:30 why have it closed by 4:15? Unprofessional. Lazy. And inconsiderate of others. I'm a strong believer in Karma. And may it bite them in the ass. read more

CVS Pharmacy - The image shows a screenshot of a text message conversation with MinuteClinic. The first message confirms an appointment at 491 E. Alessandro Blvd., Riverside, CA. The second message informs the recipient that they couldn't make it to the scheduled visit on October 15 at 4:30 PM PDT and provides a link for scheduling walk-in visits online. The message also includes instructions for securing a slot without an appointment. The screenshot displays the time as 4:45, with typical phone interface elements visible. - Drugstores Near Me - Riverside, California

You have three employees. Why do they all take lunch at the same time? Not much of a *convenience store."

Pharmacy is really fast and very, very helpful each and every worker was willing to go above and beyond to make sure my prescriptions were filled through Workmen's Compensation. They were absolutely amazing and wonderful individuals. I shopped here a week ago and the staff was wonder and very helpful. Raj and Afzal both were amazing and very helpful. read more

I just had a wonderful experience at my local CVS pharmacy. The pharmacists were quick, efficient, and picking up my subscription was a breeze. Kudos to the 2 male pharmacists, one of them by the name of Phat, who took care of each person in line as well and myself. Hadeel was sweet and knowledgeable too, she administered my vaccine. I had asked about getting a last minute flu shot and they were able to squeeze me in during the same visit. I was in and out in about 20 minutes. The staff is knowledgeable, friendly, and the reviews in the past don't describe my experience at all. I've been coming to this CVS for years too living locally and never had an issue. The cashier's here have always been helpful and had a good attitude. Please don't let past reviews deter you away from this CVS based on staff who may not even be here anymore. The staff members are great. I look forward to returning and picking up all future prescriptions here, plus doing my routine shopping. read more

CVS Pharmacy - The image shows the exterior of a CVS Pharmacy store with a large sign displaying the CVS logo and the word 'pharmacy.' The building has a beige and pink facade with decorative lantern-style light fixtures. There is a parking lot in front of the store with several cars parked, including a visible white vehicle in the foreground. A blue handicap parking sign is also present near the entrance. The sky is clear and blue, indicating a sunny day, and some trees are visible in the background. - Drugstores Near Me - Riverside, California

1000% the worst pharmacy EVER... I hate that Rite Aid closed down, now I have to wait in LONG LINES every time I go to this one CVS...even the drive up window is a good 20 minute wait. My 2 prescription are still pending. Even though I got a message saying I was approved i have to wait until OCTOBER 28TH..., CUZ THEY ARE OUT OF STOCK.. FORGET HOW MUCH PAIN IM IN. I ABSOLUTELY HATE THIS PLACE..THEY DONT HELP YOU. NOT AT ALL... read more

If you get BAO the pharmacist IMMEDIATELY ask to speak to someone else. Unprofessional, rude, and not aware of infectious control protocols. I told the pharmacist that I was dealing with both a bacterial and viral infection and was feeling very ill, yet he still insisted that I come inside the pharmacy rather than offering a safer alternative (such as waiting at curbside pickup). That put me, other customers, and staff at unnecessary risk. In a healthcare setting, especially one dealing with sick people, professionalism and basic infection-control awareness should be non-negotiable. read more

Horrible CVS in a nice location. Staff, incompetent. Store, always empty out of stock. Pharmacy is awful. Horrible all around. Shame on the owner /s read more

We come to this CVS to pick up meds and often check out and interact with Viet. Somehow he always signs up for shots . Viet is absolutely amazing and provides great customer service each time we come in. read more

CVS Pharmacy - Viet Ghost - A ghost decoration constructed from white, semi-transparent fabric with a smiling face, featuring large black eyes and a wide smile, is suspended from the ceiling of a pharmacy. The decoration includes a small sign attached to it and a plastic syringe labeled 'FLU SHOT' hanging nearby. The background shows pharmacy shelves stocked with various medications and products, and part of a cashier counter with a person’s hands visible. The ceiling has fluorescent lighting and a textured surface. - Drugstores Near Me - Riverside, California

I come for my vaccinations. Growing up without any vaccinations is ok if I am to stay here in the country. I am now going to Asia after almost 29 years living in California. I am worried that I will get sick if I am exposed to any virus or bacteria that is somehow prevalent in other countries. Thankfully, this pharmacy offers most vaccines that I need. The pharmacist is very good at giving advise and the shots don't hurt much. read more

Hi so i come here and shop Often at this cvs and there's this really nice girl Justine she always helps me out and greets me with a smile ! She's very informative and kind ! I wish they were more people like her . I have social anxiety so when I need help I have a hard time or am always being treated rudely and rushed !!!!! She kindly answers any ?s I have and always willing to help !!!! Thank you Justine ! read more

I went to get for cough medicine for my son and Nick went above and beyond to help me. I really appreciate him especially someone young and helpful it's so hard to find these days. read more

This is the worst pharmacy I've ever been to! got there five minutes before lunch break. They were already on lunch break, had to wait over half an hour. when I finally got my medication. The pharmacist asked me how was the service and I had made a complaint about it. one of the other tech or pharmacist in the back started chiming in and being extremely rude and yelling. So I started yelling back! Their employees need to learn how to keep their opinions to themselves! Because the funny thing about that whole situation, was that I was there for anxiety medication! She was a small little Vietnamese lady. I don't know where you get these lunatics, but you guys need a better vetting process. If I could give negative stars, I most definitely would. No one should ever be treated like that, anxiety or not. read more

Today, I experienced the worst customer service in all of my 58 years. This occurred at my local CVS on Alessandro in Riverside while using the drive-thru pharmacy. The young lady helping me proceeded to judge, mock, minimize and stare me down. It was so awkward! Even when I advised her that this was the worst customer service experience I had ever received, she said nothing and continued to stare me down as I drove away. This was completely unprovoked and I am still not sure what this was all about. I encouraged her to ask her manager for some additional training...I hope she heeds my advice. read more

The pharmacist is out to lunch at 10:15 am. I came to pick up a prescription sent by his doctor for headaches. Tylenol. But they said I have to wait till the pharmacist comes back from lunch to release it. They said it doesn't matter what it is if it's a new prescription that's the way they do it! There are three girls behind the counter and they are turning cars away for the Same thing at the drive-up. Bad policy! At Kaiser you can waive the pharmacist if you want. read more

CVS Pharmacy - It's dead - Drugstores Near Me - Riverside, California

Called this morning to find out if the new flu vaccine was in because I need it for school (it is). I asked can I just come by? They said yes. Never said anything about getting here before 7:00 pm. There's no signs posted with this info. I got here at 7:08 and waited for a few minutes before they noticed me only for them to tell me I can't get my shot today. Very frustrating, I would have appreciated being told this before I drove all the way down here. If my insurance didn't make me go here, I would not. Also, their store and parking lot always looks like a disaster zone. Why don't they ever sweep or clean up? read more

Supper impressed by the nurse practitioner that assessed me. She was professional, kind and compassionate. I would definitely recommend this minute clinic. read more

Came here to get a COVID Test. Made an appointment 2 weeks in advance. They open at 8:50am. If you're getting an Antigen make sure you go to the outside testing booth (see picture). If you're getting a PCR you must go inside. My appointment was at 9:50am but got here early and the nurse was nice enough to take me after her first patient. Park in the designated area and she will call you to come inside to do your own nasal swab test. Results are emailed within an hour. read more

CVS Pharmacy - Covid Test Booth for Antigen test - Drugstores Near Me - Riverside, California

Pharmacy clearly states that they are closed for lunch between 12:30-1:00 pm for lunch . This is on the automated phone line . I waited with a crying toddler for over 45 mins and it's 1:25 pm. This is ridiculous . Either change your automated break message or go to lunch in time . Never coming here again . read more

I came here to get a drive through covid test done. I had made an appointment and arrived five minutes prior to my appointment time. There were two lines, one for covid tests and one for prescriptions. I got in the correct line for my covid test, when I pulled up the pharmacist was waving at me to go away. She then got on the intercom to tell me to loop back around because she was going to help the person behind me get their prescription. I guess the lines don't matter. So I did what she said and then waited about 15 minutes until she was done helping them. I think the process to take a covid test should be fixed. read more

CVS Pharmacy - The image shows two signs outside a pharmacy, indicating a COVID-19 testing site. The signs are in English and Spanish, providing directions and information about testing services. The photo is taken from inside a vehicle, with part of the car's interior visible, including the side mirror, door panel, and a water bottle. The background includes a parking lot with several cars, trees, and a building under a partly cloudy sky. - Drugstores Near Me - Riverside, California

Amazing CVS Kristine was very helpful amazing customer service. I'm glad I came here got what I needed, rep helped me find my product, and pharmacy lady was helpful as well. Oh and they have this product which is very difficult to find read more

CVS Pharmacy - #HumanN - Drugstores Near Me - Riverside, California

I came her to get a chickenpox vaccine on Thursday due to being in nursing school and not having any immunity. The next day my arm was beginning to swell and itch I assumed it was just a response to getting the vaccine but Saturday morning my arm was so swollen and hard I could barely move it I immediately went to the emergency room where the doctor told me I had cellulitis. I returned and was told by one of the pharmacists that things like this sometime occur. I was pressed for time and wish that I wouldn't have went to a pharmacy for a vaccine over my primary. Although they were pleasant on my first visit. I felt the pharmacist I spoke to when I returned was slightly dismissive and just said to contact them if I don't see any changes within 72hrs of starting the antibiotics and wasn't very apologetic in my opinion read more

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I have received all my vaccinations and Covid-19 boosters here every year for three years now. It is so EASY to schedule an appointment online, or walk in as my husband prefers to do. CVS Pharmacy (NOT the Minute Clinic) administers all three of my annual Covd-19, 65+Flu and Pneumococcal vaccinations at no charge with my Medicare card and my medical insurance card. Yep; NO CO-PAY ever. Tonight I saw QUINN in the pharmacy; she checked me in, had me wait no more than 3-4 minutes then took me back and very gently administered all three of my vaccs, with a smile on her face, a warm and friendly yet still professional attitude which I so appreciated. QUINN also printed out a coupon for $5.00 dollars off a $20.00 dollar purchase which we used on Airborne and CVS brand Benadryl which works exactly as well but is cheaper. I am going to ask for QUINN for next year's vaccs because she was REALLY GREAT! Someone should make that sweet and patient woman Employee of the Month! read more

Drive through has 2 lanes, one for drop off only that rarely has a car there. Both lanes should be full service. read more

CVS Pharmacy - Drive through at CVS - Drugstores Near Me - Riverside, California

My son needs a seizure medication. I had asked before sending the prescription if they carry this medication they said yes. The doctor send my son's prescription the pharmacy they send me a message that medication will be available till two days later. I called the pharmacy a couple of days later and they told me it won't be available till further out to pick up somewhere else so I did! Next month rolls around I ordered again it's not in stock and I asked to speak to the manager because I wanted to make sure it would be available if not so I could switch pharmacies and this man with an attitude told me I already told you go else where we not gonna have it till later. Honestly the pharmacy guy in the front is rude at times could hardly speak English. I rather take my business elsewhere read more

Went here for passport photos. Everything seemed fine until I went to the post office and was told the photo would be rejected. Luckily the post office was able to take correct photos. Very inconvenient CVS, do better! read more

Avoid this place at all costs. Pharmacist took it upon himself to write on my script that it could not be 'filled' for another week. and failed to even notify me that he did so. Went to a different pharmacy, and they were all set to fill it until they saw his note on the script. So now I am without essential meds for a week because of his negligence. On top of that, he is completely rude, unprofessional, and makes customers extremely uncomfortable. read more

Let me start by saying that the people at this CVS are perfectly lovely and although there is sometimes a longer than acceptable wait, the staff in the store is great. My complaint is with CVS corporate. They got ahold of my cell phone number and had taken to constantly calling me with annoying robocalls to refill prescriptions with no refills, specifically because they were one time only prescriptions. Sometimes they call me before I wake up, on weekends, at night, sometimes several times a day. I finally wrote them and told them to stop, and they did for a few weeks, only to start right back up again. Why would a company want to pester somebody until they just never want anything to do with them again? I am done with CVS. They are run by incompetent morons who have no idea what they are doing. I would seriously recommend taking your prescriptions elsewhere, but if you do make the unfortunate mistake of going here, DO NOT give them your phone number. read more

I had an 11:30 am appointment to get a couple of injections and checked in at 11:28. There were no scheduled appointments before or after me waiting. I waited 40 minutes to receive my shots. There was no reason for the service to be this slow, and it usually isn't but it was so bad today that I had to get on here to express my dissatisfaction. I had somewhere to be and ended up getting there late because whoever was seeing me today decided to take her sweet time before she gave me my shots, despite there not being anyone scheduled right before or after me. read more

I'm not sure what's with the pharmacy here but I had to go through drive twice. The 2nd time I got no help, assuming because I wasn't there for a Covid test. (Yes, they asked if I was there for that. I said no and no one came back) I park to go inside and the car that was behind me got helped immediately. When I asked why I got no help i was told they were busy. Too busy to help me but not too busy to help the car behind me? Time for a new pharmacy. read more

Great friendly staff. Easy access from the main road. Never long hold times to get through to a pharmacist and drive thru goes pretty fast as well. read more

Pharmacy takes a lunch from 12:30-1. They were 10 min late. They helped 4 people in the line inside before coming to the drive-up window.

Went in to buy a drug test. CVS rep by the name rose totally lied and to me and said I got 10 bucks off. Gave her my info and than she proceeded to ask for my card and informed me it will be 5 bucks a month. Should of told me that at the beginning. I have a very bad temper so I didn't want to make scene so I gave her my card and walk out. read more

Extremely slow service. Had to wait for 1.5 hrs from my Covid-19 appt time to get tested. There were only 5 cars in front of me.

If I could I wouldn't even give this pharmacy 1 Star I have been using the CVS pharmacy for about 3 years and for the past 6 months the pharmacy is a joke they are so disorganized rude and have no customer service skills whatsoever. I waited in line for 9 minuets before they even knowledge that I was standing there and let me point out that I was the only there at the time. They seen me but not a single word from them. Then a car pulls up and they help them before helping me and still no "we'll be right with you " or anything. Then once I got to the counter and got my medication one the medications was under a different insurance that we don't even have or never have had before. So make sure you check that it's your name on the medication and also check to make sure that its your insurance as well. Time for some new employees to work in the pharmacy because it's going down hill for this place. read more

Wish I could give zero stars. Customer service at this pharmacy is almost always unfriendly at best. Now because of Covid 19, they have plastic draped in front of the counter that you have to physically move to be able to talk to the tech. The card reader is sitting on a makeshift table in a way that you can't put your card in it unless you pick the whole thing up. In a time when we need to be limiting the things we all are touching, these idiots have made it necessary to touch more than we ever have had to. Time to finally search for a new pharmacy. Great way to spread germs cvs, you obviously have no regard for the safety and well-being of your customers. read more

I had an allergy issue so I came here to purchase some benadryl antihistamine. I bought the 200 pack just to keep in the medicine cabinet. After taking a pill, I looked at the bottle and realized the expiration date is AUGUST 2016. Which means I have 2 months to use up 200 tablets before they go bad. For a drugstore that is ALWAYS under stocked and out of products when I need them, how is it possible to have a fresh shipment of almost expired medication? read more

CVS Pharmacy - My brand new bottle of 200 count expires in 2 months. WTF. - Drugstores Near Me - Riverside, California

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Your COVID testing process is a joke. I had an appointment but sat in my car in line for more than 40 minutes before I got to the window. Then, the lab showed up and emptied the test deposit box - that took several minutes - then I had to wait for someone to come out and repack the box with ice, which took several minutes more! That whole process could have been much better coordinated. Finally, originally I was told my test results would be available in 2 to 4 days... but here I am on day 7 without results. I will never give CVS my business again. You failed! read more

The pharmacy and clinic were both amazing! I went in without an appointment and saw someone immediately. He was super nice and helpful and I received my medication I was just prescribed within 10 minutes read more