No beef with Peter pharmacist but every other aspect of this place is awful The drive thru takes over an hour and scripts usually aren't filled at the same time. How can this be resolved I don't want to keep coming back in "15 min" read more

I like this CVS because it is 24 hours. I use to visit a 24 hour RA, but they are all closed down now. I like using the self checkout, so I see all my savings and discounts being applied. read more

CVS Pharmacy - Drugstores Near Me - Riverside, California

They are a great selection of good items, at affordable prices. They are near by. They also have great service! There are many locations available! I like the buy 2 get one free vitamin items read more

CVS Pharmacy - Drugstores Near Me - Riverside, California

WORST PHARMACY EVER! Both pharmacist working there are rude, came back from lunch and didn't open the gates after like 30 minutes. Another pharmacist working there had an ugly attitude. Get it together CVS , no patient should get treated like shit. 12/1/25 read more

If there is an option for 0 star, this is what i would rate this pharmacy. Poor customer service . RXM did not listen and raised the voice at customer. Pharmacy employees did not know how to handle the issue and the pharmacy manager was even worse. So disappointed of how the pharmacy handled issue. No surprise when employees did not know how to handle the problem. Their leadership did not know how. I lost my prescription in the mail and all they care were blaming to see whose fault . They did not even worry my information was disclosed and it is a HIPPA issue. Not to mention I did not have the medication I need. My insurance was billed but i have no medication. I wish i had read others review . read more

Absolute worst place 5 ppl working behind the counter only one in line and they won't come help all they say is someone will be right with you.Absolutely ridiculous and unprofessional. read more

I'm not sure what's going on but I've been with CVS for around 10 years and lately I can't even get them to refill an important medication I need. I've had my DR send the request three times, I've called, online messaged and went in person and they either don't respond or say they didn't get the request. Now I'm having effects of not having it so I moved my prescriptions to Costco. read more

I had a very frustrating and unpleasant experience at this CVS location due to the behavior of the store manager, Patty. I went in late at night to purchase a specific item and tried to show her a picture of it on my phone to make things easier. She immediately refused to even look at the picture and told me to just tell her the name instead in an extremely rude way. I was having difficulty pronouncing the item, but instead of being patient or helpful, she acted irritated and dismissive. She gave me incorrect information about the product, and when I politely asked again for help, her attitude became even worse. She insisted that I had asked for a completely different item, which was not true, and made me feel like I was being blamed for her mistake. As a customer, I was simply trying to get assistance, but I was treated with disrespect and unnecessary rudeness. For a store manager, this level of customer service is unacceptable. I understand that working late hours can be stressful, but basic courtesy and professionalism should still be expected, especially from management. This kind of behavior from a store manager is absolutely ridiculous. Unfortunately, this experience has made me think twice about returning to this location. Also I will be contacting the corporate regarding this because I don't tolerate disrespect when I was clearly nice and normal to her. read more

For one of the worst pharmacies I've ever been to in my life. I do not recommend you go here. I only have to go here because it's the only one that has my medication, but the pharmacist are not very nice and they're not very considerate. I would definitely go somewhere else. This is one of the worst pharmacies ever. read more

Absolutely horrible store. General merchandise area is in bad repair. They have several helium balloons covering the air ducts (FIRE HAZARD) most merchandise is out of stock. The beverage area lacks stock. Pharmacy is ALWAYS understaffed and the techs working are rude, lack basic pharmaceutical knowledge and have no customer service skills. Absolutely dislike coming here. It's unwelcoming and overall a bad experience. read more

CVS Pharmacy - Balloons blocking A/C Ducts - Drugstores Near Me - Riverside, California

Horrible experience at the pharmacy! The young lady at the register deserved negative stars, she had a Bad mood, rolling eyes, huffing and puffing, short ugly answers to questions, pushing people over to the next register. I witnessed people who were already feeling sick and just wanting some relief treated like DooDoo by the lady at the register. Unfortunately it was late in the day I had no choice, but next time I'll drive wherever to avoid this poo poo attitude. read more

I was at the drive thru first but they told me one medication wasn't covered and to come inside the store so they can work on the medication for me and they could help me cancel the prior authorization that was submitted so they can submit for the generic brand. That wasn't the issue. I go inside and Alexis at the drop off window at the pharmacy, the big African American lady with the piercings on all over her face, was rude from the beginning when I wanted to drop off my prescription that I had just received at the ER about an hour prior. She right away had an attitude and was rolling her eyes and had kept putting her hands over her face as if she was fed up already when I was asking simple questions about a name brand Rx wasn't covered and I've had the generic brand before that has been approved by my insurance, so I tried explaining the situation to her from the convo I had at the drive thru. so I asked her if they could submit for the off brand and she said "listen to what I'm telling you it's not covered" and I told her "you didn't need to be rude I was just asking a simple question" and she started arguing with me saying she wasn't being rude and that I need to listen to her. And when I seen her name on her name tag and said ok thanks Alexis and she said "yup you got it".. another pharmacist was able to assist me and she was able to get my medication approved so I don't understand why this Alexis wasn't able to help me instead of just being rude. When I tried to bring it up to the manager at the pharmacy, he said that he was right there and heard everything and that he doesn't think that she was in the wrong???? He was a short bald Asian man.... Extremely rude and unprofessional behavior! read more

This a review for CVS at the corner of Magnolia and Adams. The pharmacy has the worst customer service I have ever experienced. The company that produces my insulin pen included a pen that did not work. After several weeks I was advised by cellphone that the replacement pen was available. I went to this CVS three times, waiting anaverage of 20 minutes each time, and no one knew a thing about it , even after speaking with the supposed pharmacy manager. CVS customer service headquarters kept telling me that they would correct the problem but the answer was for me to go back to the same pharmacy for the FOURTH time. Not going to happen. I will never go to this CVS again. read more

worst experience of my life, my mother and I needed a couple things from cvs so we went. She had the urge to use the restroom and she has a medical disability in which she cannot hold it in. The pharmacist and employee working told us that the bathroom closes at 10 no exceptions and that two people ruined it for everyone else. It was 10:20 mind you and I had explained that she really needed the restroom and she has a disability in which he said no exceptions. So instead he'd rather just gossip and say that two people ruined it for us. That is on those two people why should people with disabilities have to suffer because of those two people. But overall just the worst experience and worst customer service ever. read more

My go to location,the service is always speedy and and friendly.10/10 would recommend this location.

The two people who were working at the pharmacy tonight were extremely rude and unhelpful. I brought in my prescription and hes asking me if I have used them before. and he goes its been a long time. but ive still used them so how is that relevant. then proceeds to not listen when im saying he's inputting my name wrong. he made me step to the side to look for something he didnt need if he wouldve listened in the first place. this pharmacy sucks. not to also mention their dumb drive thru causes awful traffic. read more

I was very sick with awful flu barely drove to get sone nightquil and was helped by the most unfriendly sullen woman ever.i asked where medicine was and she was very short and abrupt .then she followed me to cashier let me check out all my items to then tell me I am in wrong self checkout I had to move all my items to a cash only checkout she continued to watch me ivthought odd and said bags are over in lane 1. Ok.and then to top it off still no smile or even alittle warmness she Said I have to show I'd for medicine. I felt awful she could of at least helped get a bag. She walked off.very rude and not friendly. I hope she's not a manager training anyone because you won't win any customers being. That way. read more

Only came to pick up photos I ordered on Shutterfly. The cashier was pleasant and the store was OK not the cleanest but hey.

Sooooooooo unprofessional!!!!!! So this is the reason that I NEVER go here (but today was an emergency) I needed my psych medication filled tonight because if I don't take it, even one night, I am a useless zombie. So my prescription was sent here off Magnolia and Adams CVS. Go through the drive threw and the lady told me that the prescription is "in progress" so to come back in about 15 mins, so I go to chick fil a and get dinner, come back, wait in line and when i get up there, what does she tell me? THEY ARE OUT OF STOCK. Out of stock ??!!!!! WHY DIDN'T SHE TELL ME THAT THE FIRST TIME!!?? By this time it's too late to transfer the script to another pharmacy because they are all closed but this one. Then she tells me that they just got a very large shipment of drugs in and she will text me when it's filled, "if it's even in there" I asked her if she knew for sure that my meds were in there? She said "I don't know, probably " Are you freaking kidding me!!! Do they not have an inventory of what meds they get in!!??? I'm flabbergasted how absolutely UNPROFESSIONAL they are there. This is exactly why I NEVER go there. I use Care plus pharmacy and they deliver so f*** CVS!!!!!!! read more

This one decides it's own hours. I've see manager outside in his car and the security lets him in. If it isn't 24 hours then change your hours read more

CVS Pharmacy - Close whenever they want - Drugstores Near Me - Riverside, California

I'm not going to go into a big long reason for my 1 start but that the Pharmacist likes to play God. He has been filling one of my medications for the last year and the doctor knows it. But because I filed a complaint with CVS and my insurance. He now wants to talk with my Doctor. I'm learning there are nothing but assholes and you can't see the good an anyone or any business anymore. On the other side of this the people that work below the pharmacist they are wonderful and will definitely help you out read more

I guess a lot of people are dissatisfied with the staff here. I haven't had to deal with the staff here because I just their self checkout which has me in and out of the store quickly. I really like that this place is 24 hours. read more

The line is like always long. Four registers one person working. Management needs to stop by and see why one person is on the register when they have more than one employee in the store read more

I don't know who hired these people at this location. Sincerely RUDE. I came in to do simple return. lettecia was on the register she was super aggressive and didn't want to help put the items together. I used a prepaid card so she was telling me it won't work. Maria came over she played around with the system. (I knew they were full of ***T ) Jesse supposedly the general manager..wobbled during this and they asked him. He literally ignored me and didn't even LOOK at me and said it won't work then. I went to the cvs at off la sierra ave and they processed the transaction with no hassle. She put it on my debit card. What the heck is wrong with people. CVS please look into hiring people who actually give respect and good vibes out. If Jesse doesn't want to help out and just wants to wobble around the store then he should retire and give the job to someone personable. It was a SIMPLE return. Ridiculous!! read more

CVS Pharmacy - Lettecia wrote Jesse name and I wrote her name down. - Drugstores Near Me - Riverside, California

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Always very nice great staff very knowledgeable, smiling and friendly always answers my questions

After a long day of work I headed over to this pharmacy. When I arrived there was a long line in drive thru, as I was waiting I noticed the cars were moving quickly. As I arrived to the window I was greeted by a lovely young lady named Lynda, she was so sweet and answered all my questions. I had to write this review because you no longer see great customer service. Thank you Lynda! CVS is lucky to have you! read more

Terrible location so many issues . If it wasn't for the app and my prescriptions are here, I would not keep coming. Where to start Outside: It is getting disgusting around the building. Full of trash and papers. It is clear that they do not have staff or service to clean up around the Building. There is an old mattress for a month and it is still there. The bushes and planters around are not well kept. Front trash container is usually full. This store is an eye sore for the neighborhood. Store: It seems to be a busy store and they may not have enough srufff shelves in disarray and poorly stocked. Usually one cashier so expect to be online. Good thing they have the self service cashier machines. Pharmacy: Staff is friendly and polite. I do not think customer service is an issue. The problem is management. Staff waste so much time chasing your prescriptions. They also have billing and refill issues. Mistakes billing coding your prescriptions and this cause wrong copay or rejection of your refill. If you call, prepare go over all the voice menus to try to get to the pharmacy. Then prepare to be on hold for a while Hope corporate office provides assistance to this store, more hours, more budget, to turn around this store At least corporate office needs to do something keep up the outside landscape and most of all to keep the outside clean. It looks terrible. Looks like a getho store. Eye sore for the neighborhood read more

CVS Pharmacy - Long line at the drive they on a Sunday morning at 10:00 am no reason to be this slow. - Drugstores Near Me - Riverside, California

I spent 14 mins at the self checkout while the clerk (older gentleman) argued with a customer at the walk up register. I found it very strange that the manager, who stood beside him allowed this to go on. With so many other businesses that would gladly welcome me, I decided to take my business elsewhere. This store needs immediate attention, It's dirty, unorganized and the staff are unprofessional. read more

I see why all the reviews have 1 star. How can a pharmacy have so many staff but little prroduction . There are people here in pain/sick and want to just go home already . Management needs to hire more people to get rid of this problem and satisfy every customer read more

I've been here a million times. I have NEVER snot once encountered a rude staff member. However, I do believe you get what you give so maybe some of these reviews are from people who were rude to others there. I love this store. pharmacy is ALWAYS nice. give kindness. get it back. read more

Just got my prescription filled. Got home the bottle was half empty. Called to see what happened. Spoke to pharmacist Phil. He spoke over me, became very rude. Did not make me feel comfortable at all. I just asked why my bottle of promethazine was half empty. Had a very rude experience. Look forward to changing my Pharmacy to somewhere else. If no stars were available. This pharmacy fits this. No stars, rude to customers. read more

Received my scheduled first covid shot today. Horrible experience! When I arrived at 4:15 for my 5:00 appointment (hoping to get in earlier), I was third in line at their check in table and no one manning the table. 15 minutes later there are 10 people and finally someone shows up to check us in. I was told they are running 30-45 minutes behind because they triple booked their appointments! Who does that? I guess they don't understand what the definition of appointment is . I'm asked to stay nearby and they would call my cell. 40 minutes later and no call, I decide to walk to the pharmacy end and get in line. Now I'm 4th in line for about another 15 minutes before I get to sit for my shot. The tech was fabulous. Now I get to do it all again in a few weeks for round two . Hope they get their sh*t together by then. Did I mention I had to drive from W Covina to get there read more

Paul. Rudest ever. I was already at the register to self check out and Paul proceeds to call me to wait for him at 4. Hmmm odd but whatever. I put my items up and he asks me for my CareCard. Now... last time I was at CVS on Market, my number had supposedly been updated, unfortunately this was not the case, because Paul got extremely frustrated with me as I tried to struggle and remember the other numbers that could be associated with my CC acct. Smh. Once anything popped up, on the last number given he clicked it as quickly as possible and scanned my items as if his life depended on it then ran off after to the back. Intense! Loll Sheeeesh. Look Paul. Chill. I coulda checked myself out. I don't know if you thought me to not be capable, or you were profiling me, but dude.... you gotta use your customer service, you're at work. read more

The pharmacy is the worst. Rude employees who never want to help you. The lines are always long and they always take forever. Once you finally get there they don't have your medicine ready even though they are the ones sending texts that it's ready to be picked up. read more

They are no longer 24 hours. They close now from 10pm - 6am....I just went to get some cough medicine and saw the sign on the window and a security guard sitting inside. read more

Even one star is too much for this disgusting CVS located in Magnolia & Adams st. in Riverside. I just wanted to let everyone know that this CVS is not 24 hours pharmacy and all employees are very rude and unprofessional. They will keep you in the line for more than 30 minutes and they will close the pharmacy at 8 pm before notifying you to not waste your time with staying in the line . Their manager is also very rude. Stop going to this disgusting pharmacy because it's not 24 hour anymore. read more

This store is a literal hub of misery and chaos. Ron specifically fails to treat customers with respect and chooses to say sly, snippy, remarks that are both rude and invasive. Unsurprisingly, all of the Male staff consistently fail to provide even passable customer service because of their miserable, disrespectful, attitudes. This store front location will go out of business because of the lack of oversight and quality control. read more

I live nearby and sadly the pharmacy staff is rude and treats their customers/patients like drug dealers here. There is one pharmacist (middle aged Asian lady) who you all should definitely avoid if you guys do unfortunately decide to come here. She is horrible and is very unhelpful/demeaning. Whenever she "helps" you out, your hand just starts quivering from wanting to slap the nasty attitude out of her. Total dry c o o c h i e energy. Please don't come here. read more

I was excited to try curbside pickup today. I arrived shortly after 9, and as directed texted "Here" to an automated cvs number. I received a response, "Thanks. Someone will be with you soon. Turn your car's hazard lights on when you see the CVS associate." Then I sat. I sat for 15 minutes with my hazard lights on, watching everyone who walked in and out of the store, with a screaming infant in my backseat. Finally at the 15 minute mark I got my two children out of the car and walked inside. I approached the first associate I saw and I was told to stand in line and wait for the manager. Manager Dave told me that curb service ends at 9. I showed him the text I received at 9:05 indicating 'someone would be with me soon' and he said "that's weird, the app says 9pm. It's for our safety." While I understand the safety issue I should not have had to wait 15 minutes with a screaming infant before having to go inside to get my order. THEN manager Dave goes on to say, " well I'll still give you your order, anyone else probably wouldn't, but I'll help you out" He "helped me out" by handing me the diapers I had already paid for. I am so disappointed in this curbside service. If the hours do end at 9pm cvs needs to update their automated messages and make that more clear on their app. I have since spent several minutes on the app looking for this 9 PM time limit and I don't see it anywhere. And after manager Dave made it seem like he was doing me a favor by giving me diapers I had already paid for (and waited more than 15 minutes for) I will never return to this cvs. read more

CVS Pharmacy - Drugstores Near Me - Riverside, California

Got my first two COVID Vaccines here without much issue. I even got a replacement vaccine card with help from a very nice pharmacist named Peter. Convenient hours and location. I had issues when I went to get my booster. Peter is the only nice pharmacist so I'm disappointed that everyone else isn't kind at all. If you have to go to this location, hope that you get to work with Peter. He's kind, friendly, and explains everything well. I had an appointment scheduled for 8 am but when I arrived I was told they had to defrost a vaccine so I needed to wait an extra 15 minutes. I wasn't given any paperwork or other information to fill out while I waited so I assumed it was fine because I registered online. I waited where they told me. 20 minutes later no one had come to update me on what to do next. I went back to the pharmacy counter to ask if there was anything else I needed to do and they told me to go back and wait around the corner. I got my booster 30 minutes later. Peter came over to handle it and I am very grateful. As soon as he came over, he handled everything quickly and happily. I totally understand that with the reduction in people needing the vaccines they don't defrost vaccines immediately to try to avoid waste since they only last so long after defrosting. But I had an appointment scheduled and nothing was communicated to me. It's frustrating that something that should've taken 15-30 minutes max took almost an hour. I had the privilege of time, but few people have that. The biggest issue here is lack of communication (and loud music). read more