I had a prescription refilled and they gave me the wrong refill. Now I'm running out and they keep…read moretelling me they can't refill cause insurance says it's too early. Every time I call them they put me on hold . The last time I talked to them they were really smart mouth. It's my blood pressure medicine. Even the Insurance says it's Walgreens fault cause they messed up but they can't approve it cause it's to early even though it wasn't a full prescription. Walgreens gas gave me problems other times also. No I can't change pharmacy's cause this is the one closest to me. Other people have complain about the same thing. Just a heads up.

Location: Easy to find. Easy to see. Easy to get into parking lot, on the corner of a large…read moreintersection. However, there's usually a homeless person sitting outside or walking past yelling something or inside the store and the employee asks him/her to move their parked bicycle. Customer Service: Ok. I've been here many times. There's a very nice employee, forgot her name. The others? Ok but not as friendly compared to my fave drugstore (R.A.) down a couple blocks. Prices: 4 stars. You can clip digital coupons in the app, combine with their sales prices, and get some good deals. Otherwise, I'd say a little pricier than other stores. They have stock of the regular priced items but usually very low on stock of some of their sales items.

Im honestly surprised to see this low of a review. When I went in at 1am (08/23/26), the help I got…read morefrom Steven and Lana was incredible. Despite seeing both of them busy with customers or inventory, they helped me SOO much with figuring out the online coupons. As a retail employee myself, I understand dealing with sassy customers or just overall being overworked... they still treated me so nice. Ill definitely try and make this my go to CVS from now on

Alexis (got her name from previous posts about her awful behavior- gal with multiple piercings on…read moreher face), was horribly rude. Why CVS has her employed is beyond me. She needs to be terminated. She is rude, was too busy texting on her phone to acknowledge me for several minutes and decided to fight with me over what is a DOSAGE change of medication, NOT a refill. I will be reporting her to the licensing board. CVS needs to screen their employees better and get rid of this lady and her bitter disposition. Note: I know she is a paper pusher and the pharmacist makes the decisions, but her attitude is the problem. Most unpleasant individual I've dealt with in ages.

Very unhappy with their delivery service, as I was waiting for my wife's medication and this kid…read morejust threw her meds hitting my front door with a large bang! What happened to "Handle with care"??? or "Direct Signature Required"!?

Seriously? They delivered my medication at midnight! 12:12 AM!…read moreThey left it on my porch and took a picture. It's medication! You can't leave medication on somebody's porch at midnight! No tracking link or anything until the next morning, stating it was already delivered at midnight.

Came In to pick up some photos I had printed here through Shutterfly. I do this often because of…read morethe $4off coupon which I use for my photos. When I went it as I always do the woman cashier told me I couldn't do that anymore and I said since when? She said oh for the last few mi that it just changed mind you I've done it several times within the "last few months" she claims this policy was in effect so I pay the full price and immediately call customer service. And was informed that was untrue what the woman told me they offered me more coupons for the inconvenience. On top of that the store was pretty much bare.

This is the pharmacy I always use. Some employees are great some are not. Mike C. Is the BEST…read more Every time he is quick, efficient and kind. Another employee tried to turn me away at 8:01 with several people in line still. I said I'm leaving and will be out of town for a week, she didn't care and insisted being 1 minute late meant I was out of luck. She was mean about it. Fortunately, kindly Mike saved me. Thanks Mike!

My prescription was, unfortunately, last minute but Mike rushed to get it processed within a short…read moreamount of time! Even though it was closing time, he explained everything in simple terms and he never made me feel rushed. He was extremely efficient, professional and so very kindhearted! I would recommend his pharmacy to everyone!

I'm glad to have found this local pharmacy! My kitty cat Pandy has severe epilepsy and requires 4…read moredifferent medications, all of which need to be compounded. Mike is a great person and pharmacist. He always has the meds available. Pandy's meds are affordable here and just a quick call away. I definitely recommend switching to this pharmacy.

Clean place fast response real friendly staff always greeted me when i walked in staff works quick…read moreto get my meds filled for me always nice when i ask questions and always happy when dealing with whatever i need done

Hablas para decir de tu medicamento y te dicen ya lo voy a preparan les das 2 horas y llegas y todo…read moreavía ni siquiera lo hay preparado / como la verdad me voy a cambiar de García siempre es mismo / re entienden más rápido en la CVS que aquí

The people here are so nice and friendly. I've been going here since 2013 and wouldn't think of…read moregoing elsewhere. They add a personal touch. The Owner is very knowledgeable and will explain things if you ask. The Best Pharmacy in Riverside.

This pharmacy is way better then the big stores like CVS or Walgreens. They are educated and…read moreprofessional and friendly. Every person I have come in contact with here treats me with respect and they value my business. I will never go to a chain store pharmacy again. People like this are hard to come by now a days.

New Manager Edwin is on the path to revitalize this store and I love it!…read more Store is clean! Ice Cream is back up and running! Customer service was amazing! I enjoyed the option of self checkout or live person assistance. They are also supporting our local schools! I saw John W. North, Poly, & UC Riverside gear for more than reasonable prices! Will come again! Edwin was very helpful on finding items and being willing to order if not available. Looking forward to more time with this business in our community!!

Even one star is too much for this filthy pharmacy. I knew that from long time ago and I stopped…read moregoing there ; however, I was in the area and I was sick so I requested to send my prescription to this rite aid. They called me at 2:34 pm today and told me that my prescription is ready. I got there at 2:50 pm but a very nasty and rude employee said that they were closed for lunch!! I knew their lunch hours so I talked to a manager but she wasn't helpful at all. To me this is a nasty store with rude employees and there is no law and regulations about their working hours. How disgusting and low a place can be . Two thumbs down

Ive been going to this pharmacy now for about 8 years. Ive never been to such a fantastic pharmacy…read morebefore. Always got my medication. I live 20 miles away and when I cant get there they deliver to me. Had problems yesterday getting my medication. The computer was down at Medical. Saturday's they are closed but Elizabeth who works there brought my medication to me this morning in her own time, she wanted to make sure I had it for the weekend. Even my doctor recommended this pharmacy to all her patients. Its well worth the 40 mile round trip to get my meds. They are all so friendly and nothing is to much for them. Thats been shown this morning. Thank you Elizabeth. Thank you Riverwalk Pharmacy for everything you do to me. Wouldn't swap you guys for anyone. Merry Christmas

This pharmacy is TOP NOTCH! Unbeatable customer service,…read moregreat prices, super sweet, friendly, dependable staff! I am so thankful my friend recommended it to me. I won't be going anywhere else from now on! Thank u all sooo very much!!!

The best service ever. wow same as your most recent reviews…read more Not only they stayed open after hours to wait for me, They also found out about my insurance account and the prescription. I had forgotten to take my insurance card. I was in a total loss and dazed-but I left with medicine for my influenza stricken 11 yr old. I think they have connection to the kind almighty, and someone must have stolen all of the tamiflu in town-but forgot about these guys. ANYWAY THANKS A BUNCH from an ordinary mom and dad

Absolutely terrible. They're SLOW. Medications not ready on time. Can't figure out how to manage a…read moremanufacturer coupon. Can't get dosages correct. They should be embarrassed about their terrible customer service. I hate to say it, but just go to CVS and avoid this pharmacy.