Roxie, Ashley, Mera exceptional customer service.... My son had to do a test for employment and we…read moredid a walk in. They went over and beyond to get him in early. They were friendly and helpful. Facilities were clean and everything went smooth and fast...I also love that you self check in.

Lab Corp on Day street, really needs to hire more employees. The way the young women in the front…read moretreat patients is utterly rude, and disrespectful. Chrystal being worse. Every person who asked her a question was met with some rude remark. Her tone is very condescending. People are sick, elderly, and have sick babies. They don't deserve her bad attitude. I am going say she is like this, due to being overworked, and under paid. She is doing front work and being a phlebotomist. She is just nasty. The customer service is completely gone from her care. Even know she may be stressed it still does not give her the right to be mean to patients. I grabbed my mom and got out of there. Went to another Lab Corp and was greeted with compassion, and care. Day street need to go customer service classes asap.

I got some blood work done today and the tech who draw my blood today did an amazing job! I COULDNT…read morebelieve she was done drawing my blood since I didn't feel anything, not a pinch or no LITERALLY no pain! This is the Walgreens on Perris and Alessandro her name is Rosy so if u guys have little ones who are horrified of needles, she's most definitely the one! I have 5 kids and been threw needs left and right not once have I ever had such an awesome experience first time I feor no pain, I'm still in disbelief seriously! Ask for Rosy

I'm thoroughly, unequivocally and in all precision I can express unsatisfied with the way I was…read moretreated at this labcorp. I went on 7/15/19 to get lab work completed before a doctor follow up. I was told I don't have coverage according to my paperwork by a tech. She said I need to go to quest. I comply peacefully and proceed to quest facility less than 5 miles away. The quest facility denies me and directs me to go back to the same labcorp!!?? Tells me to consult my healthcare plan. Today 7/17/19 I call my healthcare plan (& sit on hold) and write down my "confirmed" healthcare id number. I bring it back to the same labcorp facility I went to 7/15/19. I bring in my same paperwork. A different tech checks the number and says "oh you're covered". She said this in clear earshot on the tech who attended to me on 7/15/19. Once again I'm thoroughly, unequivocally and in all precision I can express unsatisfied with the way I was treated at this labcorp. I would really feel better if this untrained tech could lose 1 year of her pay. That would set this record straight. My gut feeling is this company will just excuse my situation and probably promote this tech. Now my only prayer is that my lab results arrive at my doctor's office in time for my follow up visit. Unbelievable!!!

This is about the labwork done to my daughter and Easy Pay Statement…read more Ok, I get that some insurances that are out there has a co-pay. Some patients don't have a good insurance coverage that's why going to the lab costs an arm and a leg. Easy Pay is just money they hold until our insurance pays them and whatever is our portion that's the one they charge/deduct. But customer service representative explained to me that the money they hold on to on Easy Pay are not actually taken from your account when the insurance pays for the labwork in full. Wow. That made sense now. Thank you for doing your job well and explaining it clearly to me. You guys rock ! Keep up the good work. I feel secured now that I can trust you guys. The wait time is still long but worth it.

I am writing to formally report an upsetting experience I had at this specific Quest Diagnostics…read morelocation on Thursday, April 23 at approximately 4:00 PM. I was sent to Quest Diagnostics from LabCorp due to insurance coverage issues, with a time-sensitive lab order from my gynecologist that needed to be completed on the third day of my menstrual cycle. Because my cycle is extremely irregular, this was a critical and urgent appointment. Upon arrival, I was assisted by an employee named Susie. From the beginning of our interaction, her demeanor was unwelcoming and dismissive. When reviewing my lab order (which had originally been written for LabCorp), she repeatedly expressed frustration and emphasized multiple times that transcribing the order into Quest's system would "take a very long time." As a first time patient unfamiliar with this process, I felt uncomfortable and anxious, and I even apologized for the inconvenience despite doing my best to follow instructions given to me. In an effort to assist, I offered to contact my gynecologist's office to obtain any necessary information. While on the phone with my doctor's office, I was placed on a brief hold (approximately three minutes) to retrieve a required code. During this time, Susie became visibly impatient and informed me that she could no longer wait and would cancel the entire order, specifically stating there is a "two minute company policy" for waiting on calls. She then instructed me to step outside into the waiting room while I completed the call, stating the appointment would continue once I had the information. However, when I returned with the requested details and attempted to have my provider speak directly with her, she refused to assist me further, told me to wait for someone else, and dismissed me entirely. At that point, I requested my paperwork back, which she returned. When I asked for her supervisor or contact information to escalate the issue, she stated there was no one available. This experience was extremely distressing, especially given the medical urgency and my already heightened anxiety. I felt dismissed, disrespected, and unsupported during a time-sensitive and important healthcare process. My partner, who was present, also witnessed this interaction and found the behavior to be inappropriate and unprofessional. I am requesting that this matter be reviewed and addressed appropriately. No patient should feel uncomfortable or unwelcome when seeking necessary medical care especially when they are actively trying to cooperate and resolve issues.

Very clean and professional. Phlebotomist was very good, didn't even feel the needle stick.read more

Blood test. Making appointments kind of a pain in the... But Veronica managed to be very nice and…read morevery proficient. Found the vein first try. Amazing for me. I had a 20 minute wait but was there 20 minutes early so all went like it should.

I drove 50 mins here because I had a scheduled appointment at 6, once I get here they're completely…read moreclosed. Their Apple Maps says they close at 6:30 but their door says they close at 5 and then google says 3:30. So which one is it? It makes absolutely no sense. Anyways once I call to ask why it's closed even though I scheduled an appointment they said apparently no one ever scheduled my appointment, but then after about a minute on the phone they somehow magically knew my name. So did they give me an appointment or not how do you know my name? I waited about an hour because they told me they were gonna try to get someone to come out but eventually I just gave up. They didn't even offer another appointment to make up for it. Save your time and go literally anywhere else this place is so unorganized and unprofessional.

From the owner: We offer other prenatal services such as Prenatal paternity testing, Doula services, and Childbirth…read moreclasses.

This drive thru Covid testing is a God send! Covid is no joke! Get tested! Easy to register & set…read moreappointments online same day results in 2 days unless you want rapid, you'll need to pay. These testing sights are allover, check for your location.

Been here since 9:50am it is now 12:40pm and im barley leaving honestly once in its fast and…read moreconvenient but the almost 3 hour wait is ridiculous place is too small to deal with all these people

I came in for a walk-in drug test in the late afternoon, and there was no wait. The staff was super…read morepolite, and I was in and out quickly. I would definitely recommend this place!

Made an appointment for lab work I needed done the same day and had a great experience! The service…read morewas quick, and Lisa the phlebotomist was incredibly kind and professional. The blood draw was completely painless, and I was in and out in under 15 minutes. Excellent service from Labcorp! :)

I was a walk in. I knew I was going to wait a bit because there was only 1 person working. The lady…read moreworking mentioned that help would arrive at 11am. Every time I checked the screen my name was pushed down. I sat there patiently with out complaining for 2 hours. After that I told the lady that I was a walk in and I was there for about 2 hours. She said she was doing appointments in that moment because she was alone. I understood. She's alone and all appointments were booked and there were walk ins. I stood by the door waiting. I could hear laughter after every patient. Some took 5min some 10min. Frustrating. I kept getting skipped. There were 2 walk ins ahead of me on the screen however they weren't there. So I was next for a long time. The other girl finally arrives. She calls someone after about 10min of arriving. By the way the other one wasn't calling anyone anymore. It's been over 3 hours so when she comes out to call on appointments (by the way the people in waiting area haven't been there long) I told her that I'm a walk in and I've been waiting over 3 hours. She replies with yeah we're backed up I just got here but you can go online and schedule an appointment for tomorrow. With a smirk on her face. I said wow! And left. I can't believe she said that after I told her I've been there over 3hours. Unbelievable, I've never experienced this type of bad customer service at labcorp. She should have asked me for my name and said let me get these x amount of patients and you're next. But nope, her solution was to go back the following day. By the way I've never seen these 2. The others were always kind and tried to give the best customer service. You guys need to replace these 2. They have no business working there.

Today Wednesday 17 2026 I was visiting lab corp here at Brockton Ave its aways a positive…read more experience . They are caring a provide an efficient assistance with your ppl needs and concern. Frienly professional staff here . Today i was asisted by Maira H S which is a greate flebotomist in she provide me a greate assistance in efficient quickly manner. Thank you Maira and everyone!!!

Came in for some blood work and had a great experience. Had an appointment scheduled and I was in…read moreand out within 15-20 mins. Raylene (phlebotomist) was very good, barely felt the needle. Made sure I was comfortable throughout my blood draw.