Roxie, Ashley, Mera exceptional customer service.... My son had to do a test for employment and we…read moredid a walk in. They went over and beyond to get him in early. They were friendly and helpful. Facilities were clean and everything went smooth and fast...I also love that you self check in.

Lab Corp on Day street, really needs to hire more employees. The way the young women in the front…read moretreat patients is utterly rude, and disrespectful. Chrystal being worse. Every person who asked her a question was met with some rude remark. Her tone is very condescending. People are sick, elderly, and have sick babies. They don't deserve her bad attitude. I am going say she is like this, due to being overworked, and under paid. She is doing front work and being a phlebotomist. She is just nasty. The customer service is completely gone from her care. Even know she may be stressed it still does not give her the right to be mean to patients. I grabbed my mom and got out of there. Went to another Lab Corp and was greeted with compassion, and care. Day street need to go customer service classes asap.

Angie was GREAT so is the other girl but Angie found my vein instantly…read more I'm terrified of blood work and she made this entire process so easy AND PAINLESS I'm definitely coming back for future bloodwork to her. Thank you so much ANGIE !!!!! I'd rate this place 100 stars if possible

It seems like there's new people who work here and they are much more friendly and professional!…read moreLove the vibe of the 2 girls that work here! Very sweet! Today's date is July 10/2025

This is about the labwork done to my daughter and Easy Pay Statement…read more Ok, I get that some insurances that are out there has a co-pay. Some patients don't have a good insurance coverage that's why going to the lab costs an arm and a leg. Easy Pay is just money they hold until our insurance pays them and whatever is our portion that's the one they charge/deduct. But customer service representative explained to me that the money they hold on to on Easy Pay are not actually taken from your account when the insurance pays for the labwork in full. Wow. That made sense now. Thank you for doing your job well and explaining it clearly to me. You guys rock ! Keep up the good work. I feel secured now that I can trust you guys. The wait time is still long but worth it.

I am writing to formally report an upsetting experience I had at this specific Quest Diagnostics…read morelocation on Thursday, April 23 at approximately 4:00 PM. I was sent to Quest Diagnostics from LabCorp due to insurance coverage issues, with a time-sensitive lab order from my gynecologist that needed to be completed on the third day of my menstrual cycle. Because my cycle is extremely irregular, this was a critical and urgent appointment. Upon arrival, I was assisted by an employee named Susie. From the beginning of our interaction, her demeanor was unwelcoming and dismissive. When reviewing my lab order (which had originally been written for LabCorp), she repeatedly expressed frustration and emphasized multiple times that transcribing the order into Quest's system would "take a very long time." As a first time patient unfamiliar with this process, I felt uncomfortable and anxious, and I even apologized for the inconvenience despite doing my best to follow instructions given to me. In an effort to assist, I offered to contact my gynecologist's office to obtain any necessary information. While on the phone with my doctor's office, I was placed on a brief hold (approximately three minutes) to retrieve a required code. During this time, Susie became visibly impatient and informed me that she could no longer wait and would cancel the entire order, specifically stating there is a "two minute company policy" for waiting on calls. She then instructed me to step outside into the waiting room while I completed the call, stating the appointment would continue once I had the information. However, when I returned with the requested details and attempted to have my provider speak directly with her, she refused to assist me further, told me to wait for someone else, and dismissed me entirely. At that point, I requested my paperwork back, which she returned. When I asked for her supervisor or contact information to escalate the issue, she stated there was no one available. This experience was extremely distressing, especially given the medical urgency and my already heightened anxiety. I felt dismissed, disrespected, and unsupported during a time-sensitive and important healthcare process. My partner, who was present, also witnessed this interaction and found the behavior to be inappropriate and unprofessional. I am requesting that this matter be reviewed and addressed appropriately. No patient should feel uncomfortable or unwelcome when seeking necessary medical care especially when they are actively trying to cooperate and resolve issues.

I drove 50 mins here because I had a scheduled appointment at 6, once I get here they're completely…read moreclosed. Their Apple Maps says they close at 6:30 but their door says they close at 5 and then google says 3:30. So which one is it? It makes absolutely no sense. Anyways once I call to ask why it's closed even though I scheduled an appointment they said apparently no one ever scheduled my appointment, but then after about a minute on the phone they somehow magically knew my name. So did they give me an appointment or not how do you know my name? I waited about an hour because they told me they were gonna try to get someone to come out but eventually I just gave up. They didn't even offer another appointment to make up for it. Save your time and go literally anywhere else this place is so unorganized and unprofessional.

From the owner: We offer other prenatal services such as Prenatal paternity testing, Doula services, and Childbirth…read moreclasses.

The staff this morning were polite, professional and friendly. One was willing to help me with…read morean issue at the kiosk and my venapuncturist was efficient and gentle. Thank you!!!

Had appointment but realized forgot order form, went to get really quick and had to go on wait list…read moreit's been 3 hours and I'm still here waiting. If cant see ppl they should just say it has said i am next in waitlist for 2 hrs now and nothing.

Sonia and Lisa were the best. Their customer care was the best I've experienced at any labcorp…read morelocation I've been too. The office was clean and relaxing.

Got there before 2pm waited 20 plus minutes for the girl to tell me they were at max capacity…read more WHAT? Then proceeded to say we close in 10 minutes I understand but I didn't check in 10 minutes before closing this is ridiculous like do your damn job

I have had multiple medical traumas so getting a simple blood test is very challenging for me. The…read moreteam at ULS has been so understanding of my situation and supportive. Their techs are young but have been very professional and helped me get through it with minimal pain. I'm very grateful for their service.

The nurse was prompt and very professional. Accessed my vein for an IV almost completely painless…read more Explained every step of the process, and set my mind at ease. Amazing bedside manner, do not skip for your hydration needs!

This place was perfect from the moment you walk in. I HATE…read moreto get an MRI . I will say this WILL BE the only place I will get one . TRAY thank you SO much for your kindness and making me feel at ease.

From start to finish five star five diamond service .. I suffer from claustophobia and anxiety…read moreissues ..the staff calmed me immediately and did an awesome job .. thanks guys sorry I'm bad with names