Good customer service , no wait time for my appointment. Staff made me feel comfortable during my scan , the sit up MRI machine is a lifesaver for us people who are claustrophobic read more

This place was perfect from the moment you walk in. I HATE to get an MRI . I will say this WILL BE the only place I will get one . TRAY thank you SO much for your kindness and making me feel at ease. read more

ExpertMRI - Wonderful place to get an MRI - Radiologists Near Me - Riverside, California

Great staff and overall place for mri imaging especially if you are claustrophobic, they have a special machine that an open mri . Great and friendly staff that show care and compassion read more

I go to expert MRI because I like their Open MRI . Their service is wonderful. They're very compassionate and understanding. I care give my mom and she has to be in the room with me and they are very understanding with that. They let me know every step of the way what they're doing how it's going what they're going to do next I couldn't ask for a better place to go I recommend everybody expert MRI read more

Office is clean and tidy. Hazel makes everything easy and fast to check me in. Some paperwork to complete but self explanatory. Jacob is nice, patience and skillful when it comes to MRI operation. I was cold and he offered blanket to cover me. He also gave me tissues and water or if I need to stretch during different parts of MRI. Overall customer service experience is great. read more

ExpertMRI - Open MRI for my lumbar spine and sacrum - Radiologists Near Me - Riverside, California

Everything was perfect. The staff was super friendly and understanding! They answered all my questions. I will definitely use them in the future for my MRIs read more

Staff was friendly and service was quick. X-rays were done professionally The place was just a little outdated . read more

I have gotten two separate MRIs in the past two months. I have gotten my two MRIs at the Riverside location because I'm highly claustrophobic and they have an upright MRI and also a closed MRI where your head sticks out which helps with my claustrophobia. When I went to the first MRI , I was really really nervous because I had had a failed experience with three other MRIs at other locations. The three technicians who assisted me with my MRI at this Riverside location were so kind and sociable and positive and upbeat and supportive and helped me calm down and get through the MRI. They were fantastic. Yesterday I had a second MRI in a different machine with three people to assist me and my experience was the same. The technicians were wonderful. They were super helpful and sweet and just made the experience bearable. Both times, my younger son was with me and he said the same thing that they were very kind and professional. Even though my insurance did not cover these MRIs and I had to pay $500 out-of-pocket I will have every MRI I ever need again at this location. They're worth every penny. Thank you so much you guys. read more

The staff here were very professional and greeted all of there patients. A job well done and thank you for all that you do for all of your patience. read more

Very nice, friendly professional everyone was very nice and smile. Place was very clean. I was called very quick. Fast service.

My experience here at expert MRI has been an experience that I have never had before. I am a c d l driver for thirty two years and through many facilities. That I have been treated for in the MRI dept This facility has been the far best facility in all of my 71 years. Thirty two years as a cdl driver please know that the Facility here in riverside. Has been an awesome experience and the Tech. Miss sinclair Need to be accommodated for her expertise. In her profession, her patient etiquette. And Her experience of working with patients to perform her duties as a tech is she is extremely experienced she's excellent in her tech position I Recommend this facility as number 1. read more

Total quacks don't walk away from this joke of an MRI service run away asap! They try to shove you into a so called sit down MRI made for midgets or children under 9 years old. And if you don't want to go in they try to shove you in! All they want is to collect the insurance money and the patient be damned! read more

The staff were very professional and friendly. Was a bit surprised by the extended portable lab in the back where I was getting the scan done but overall good care experience. read more

The staff was very helpful, I was very anxious about my MRI and they made me feel very comfortable.

I would highly recommend this place. They are very nice personal and very understanding of your needs. Specially when it comes to phobias. I was very scared to be left alone in the room where I was about to have my MRI and this girl offer to stay in there with me to give me comfort. Im im very thankful. read more

I went in for a MRI and everyone treated me good. When I saw the machine I got scared of course but the staff there made me feel comfortable safe and explained everything to me which made me feel better and calmed my nerves.. I got a CD of what they done and was out quickly. read more

I tried both a traditional MRI and an open MRI, but I still felt extremely anxious and nauseous. Later, I went to Expert MRI and finally completed the scan successfully with their front open MRI. For people with claustrophobia or a larger body size, it's so much more comfortable--highly recommended. read more

Staff was very friendly, I was taken care of. This was my first MRI and I'm claustrophobic, the machine they placed me on was not too bad, they walked me through every step and it wasn't too bad. read more

Care was great. Got an MRI done in the Mobile unit in the back. The techs were great. I was just surprised at how dirty the GE MRI equipment is. It had little yellow paper with hand written instruction on it that described how to use it. I was surprised. Also, when you look up at the ceiling, the air vent had sooooo much dust on and around it. It might be time to change the filter and wipe that whole room down. Also, I found it interesting that we couldn't wear any jewelry in the MRI room but the male tech had big loop earrings on. Other than cleanliness, the service was good but if you expect higher reviews, it would be good to invest time in cleaning your place. Thanks for your consideration. read more

Staff was nice and very friendly. Staff took time explaining what was going on and what I should expect. In between images staff made sure i was doing well. The building was very clean (inside and out). Overall the stall made me feel like family. read more

This office was very professional and made my MRI appointment experience one of the best thus far. I would definitely recommend this office for an MRI. read more

I had a GREAT experience at ExpertMRI !! Everyone is very professional, friendly, and makes the whole process stress-free. I highly recommend ExpertMRI ! read more

My appointment for an MRI was made for 3pm. It's 3:30 and I'm sitting here with 3 other people in the waiting room while the receptionist sits around joking with all the other employees. My boyfriend also had a 3:30 pm appointment with them the day before, we drove about 1hr 30 min for them to tell us the machine he needed to use was broken. Terrible communication. Terrible service. If you don't have enough doctors or machines do better at scheduling your patients. You have everyone sitting around for an hour after the SCHEDULED appointment time in a waiting room and we still have to go inside and spend another hour or so getting all these scans done. A waste of time. A waste of a day. Do better at managing time and hire more professional receptionist. I don't wanna hear about what you got from Disney. read more

From the welcoming administration to the professionalism of the staff, my MRI was able to be conducted promptly. If you are someone who needs an open or upright MRI, I highly recommend this place. read more

I usually get nervous when I have MRIs done, but this was my second one and it turned out to be a really good experience. The care quality was excellent, the staff was patient with me and walked me through each step. My appoinmet was on a thursday at 6:30pm read more

You guys are always awesome. This is the only place I will have my MRIs done at great customer service. Joy

Very good experience all the staff are very kind and caring of your needs . I went early morning so no wait time it was perfect thank you so much read more

Everyone so professional and friendly. Best experience ever. I will be back. Thank you to all that made me feel so relaxed. God Bless read more

ExpertMRI - In this MRI you get to sit down and watch a movie during test. Best idea. So happy I found this place - Radiologists Near Me - Riverside, California

Had a thoracic MRI in the open front machine. Not claustrophobic at all. Staff was very polite, professional and helpful. If you need an MRI it's worth going out of your way. read more

They were all super friendly and it was nice and quick. Thank you all for your help and support I appreciate it.

Very caring and accommodating! I'm a bit claustrophobic and they were very comforting and adopted to my needs. ​

The technicians were really attentive and took the time to ensure that things ran smoothly. The facility is clean, and the staff is very professional. read more

The customer service was top-notch and the ease of upright MRI machine exceeded my expectations. Vinz and Sherry, both technicians, active listening skills enable them to grasps my concerns leading to ease my claustrophobia problem. I highly recommend them to anyone looking for hassle free and excellent service . read more

I had to have a MRI done on my lower back and it was the first time that I've ever had an MRI where I didn't have to lay down, but I was able to sit up and to watch a movie while I was having my MRI done I give it a double thumbs up read more

It was a great experience the staff is friendly and professional they made sure I was comfortable while taking the MRI, the office is very clean and in order read more

The office experience was pleasant, MRI personnel were considerate of my pain. I've been here before and had no problem coming back here again, altogether very professional. read more

They should not be doing construction while patient is in the office accident waiting to happen the floor was wet and electric cord on the floor easy to trip on. The staff was wonderful read more

Excellent and efficient care. Staff was friendly and attentive. I expected to be here for about couple of hours. In and out in about an hour. read more

Better than Radnet but not by much. The open MRI. Is in a sitting position so not super comfortable with your head and hips pushed all the way back sitting completely upright. I'm on a walker had to ask staff to open doors for me. No patient / waiting room WiFi. I asked for the password and was told they don't offer WiFi. That it was my responsibility to get my own uber kinda difficult without WiFi. They gave me a number for a cab company which was no longer in business. I was then told to wait until after the helped checking in other new patients. 40 minutes later my ride arrived without any help from front office staff. And that's after paying cash for everything. I also requested documents for 2 doctors yet I only received 1 video for 1 doctor. Expert MRI said the doctors could share. Right because doctor's offices are so good at working with each other. Not trying to be dramatic but when you have customers on walkers or wheelchairs the staff should be trained better to help them. And when does a doctor's office not have WiFi. So being lied to kinda a sucked. read more

Up front in the office was very professional and helpful. Jose x ray tech professional and efficient. MRI technician was very polite, understanding as well very knowledgeable and professional. This was a very pleasant experience , I highly recommend Expert MRI read more