First time for myself coming in for a women's exam, I was nervous. Upon check in I was greeted by a very nice gentleman that has a fair complexion and wears glasses on 6/12/26 at 1525, who was very nice. He was very kind to strike up a conversation regarding the recent Hockey Playoffs, which made myself feel more relaxed for the coming experience. He was kind, professional and efficient. The young Asian female technician I had that did the actual exam was very nice and efficient as well. I don't know their names otherwise I would give a shout out. Experience was quick, in and out within the hour. Just one star taken away as the area where they have patients wait in the back feels like a giant cattle call with no natural lighting. read more

I had an awful experience dealing with Emily regarding a billing issue. She was extremely rude, dismissive, and unwilling to listen while I was trying to explain the situation and get information about my bill. Instead of being helpful and professional, I felt like my concerns were being brushed off. When someone is calling with questions about billing, they deserve to be listened to and treated with respect--not made to feel like they're an inconvenience. The lack of patience, communication, and basic customer service was incredibly frustrating and disappointing. I would not want to deal with Emily again after this experience. And might I add she was a supervisor the previous person that I tried speaking to had a very heavy accent that was not very understandable so I asked to speak to Supervisor and Emily happened to be it and that was a mistake. read more

This place seems to have issue with "appointments" Sitting here for 30 minutes and hearing one patient after another being told They don't have an appointment or they're either an hour late or an hour early. Unbelievable! Staff is blaming it on the scheduling department. read more

Staff is cool, and I arrived several hours early for my last 2 exams, and I was taken in early, soI was happy about that. They have lockers to place your belongings in while you're getting your scans, ut I took my stuff with me into the room. This a fairly large company with several facilities, so why are they charging a 3% credit card fee?!?! I know some places do charge, but I've only experienced that with small businesses with only 1 location. There should not be a credit card charge for medical related transactions...thats wild!!! read more

I had several exams completed here today. The X-Ray techs Heather (student) & Mars were absolutely awesome. They both were very professional and helpful in explaining what the X-Ray exam would entail. The berry drink I had to drink prior to the X-rays wasn't that bad. I gulped it down quickly. The ladies at the front desk were nice and checked me in promptly. The overall facility was clean and tidy. I would definitely choose this facility again. read more

Corona Comprehensive Imaging Center - Radiologists Near Me - Corona, California

This place cancelled my ultrasound I made an appointment for. I needed an ultrasound done and fasted for 6 hrs without food or water like the pre imaging instructions stated. Also given this place is far from where I live but was the one that had the soonest availability. I get there early and wait another half hour for my designated time. Time goes by and the front desk person tells me that the technician canceled my ultrasound because she didn't agree with the diagnosis my Physician ordered the test for. I'm upset because why is a technician making that call over a physician diagnosis? What a complete waste of my time. read more

Listen to all the reviews everyone else has given this place blows. As I was walking into my appointment, I got a phone call saying that they need to reschedule my appointment due to the tech having a "family emergency". The waiting room was full of people... she slipped and told me if the tech has time to squeeze me in I could still be seen today. They asked when I wanted to reschedule... the audacity to ask if I wanted to reschedule after driving an hour to get there. The staff was not friendly not sorry... Take your referral somewhere else. Seriously-- demand your doctor to send you somewhere else. This place is a shit hole with rude staff. I should've charged them an inconvenience fee. read more

Very frustrating! While the staff did try to assist since their tech was behind and I had drank 32 ox for my test but they left me completely in the dark! Whoever made the policy of not letting expectante mothers look at the screen while they are doing ultrasounds sounds is horrible! As a mother on her third pregnancy with a missed miscarriage, the baby died inside with no indication, being able to get a view of that little flutter heartbeat was all I was hoping for so I could rest easy for a bit. Messed up policy I will not be returning nor would I recommend having your first pregnancy ultrasound here. read more

Terrible experience today, I asked for a portal for my son, they gave me a paper with a code, I used the code but couldn't not create the account, so I asked for helped, they said before I even could get the words out of my mouth, we don't handle the portal, ok I just had a question, again before I could finish my question" we don't handle the portal" ok I ask who does, they don't know, I said who can I contact she says I.T, how am I supposed to contact your I.T department that's a department with in, it's not usually accessible to us, I'm sure there's 800 number I can call but the idk IT is crazy to me. excuses me ma'am, you clearly don't want to help, it's 8am and your already being a amazing kind human, I can only imagine how amazing and kind you will be later on once you deal with people all day, then a 2nd lady comes back and they start talking about being hung over and how they had to many mamosas and ect. This is very unprofessional, they clearly don't like their job Idk why this lady is working in this field. She clearly hates interacting with patients, she does not seem happy, or like she wants to be here: she has been the rudest person I have had the pleasure of speaking to here, I would recommend someone higher in the company investigate this person. Reevaluate her customer services front desk skills, she does not have them and or needs to be retrained. She is not suitable for patients dealing with health scares and ect, imagine finding a lump coming in for a mamo and dealing with someone who wants to set the world on fire read more

Corona Comprehensive Imaging Center - The red x is where the lady sits who was rude to med and the one with out the x is the one talking about being hung over. - Radiologists Near Me - Corona, California

Awful experience. The staff consistently appear unhappy and disengaged, as if they do not want to be there. My doctor's office contacted them to request copies of my X-ray scans, and they refused to send them, questioning whether the request was urgent and stating that the X-ray technician needed to sign off first. Several days later, my doctor still has not received the scans, causing unnecessary delays in my medical care. Unfortunately, this is not my first negative experience with this company. A few months ago, I received a phone call from someone reviewing my scan results who informed me that I may have a tumor or cancer behind my eye. This information was delivered before my doctor had the opportunity to review the results, and without even asking if I was in a setting where I could receive such serious news. It was an incredibly inappropriate and distressing way to handle a potentially life-changing medical situation. I have excellent insurance and an outstanding medical team, but this has been by far the worst imaging facility I have dealt with. I would not recommend this location. read more

Came in 30 minutes early, and their were able to take me in early! Nice and clean place read more

Corona Comprehensive Imaging Center - Very Clean !! - Radiologists Near Me - Corona, California

I thought they were just fine. I had a 5:30appt and they called me at 3:30 saying they had an opening if I wanted to come in early. I ran right down, sat for about 5 min. and was in for my ultrasound. 2 very nice female attendants who did a great job. Maybe I'm lucky but I'm quite pleased with the service from these guys..:) read more

Upstairs Imaging (front desk): The lady at the front desk (ombre red hair) and her backup coworker should not be working here or any other place that involves working with people. I'm sorry, I take that back. They could work at the morgue with dead people because their attitude is more suitable for the dead, ones without souls! First of all, they don't smile and greet, "Good morning!" Come on, you're working in an office at the front desk! Make eye contact with us. Don't just look down and reach for whatever paper is in our hands! Acknowledge that we are alive and we are here because we are sick and need help. You're in a better health situation than most of us. Treat us with respect. This isn't the first time. The first time I was here, same person, same experience. She must hate life, hate people, hate to reach for the ID/insurance/papers. She must hate the twig/branch design of the glass doors. Or is it because the circle window brings in circle sunlight onto the wall. Does natural sunlight burn her skin or eyes? (My eyes are light sensitive and it stings a little, but I still manage to smile and greet people.) Or maybe she hates her coworker because she doesn't smile either. I let it go the first time because we all have bad days and that's okay. But, the second, third, fourth time... It's not me anymore. Her attitude stinks and it's permanent. Please get rid of her. We don't need these kinds of people working in medical offices where we are already in pain, hard of hearing, handicap, etc. Please suggest the morgue, the library, the underground sewage, and maybe airplane cargo to them for future employment. I can see that they will be outstanding there. I've been sitting here since 7:30am because it's walk-in, no appointments. It's now 8:11am and she has not once greeted anyone properly. People walk up to her and the first thing out of her mouth is, "ID and insurance." Wait, wait, wait!!! She handed a man back his ID and insurance card and the man thanked her. She replied, "Thank you!" Wait! What? She was actually capable of retrieving and using what we were taught as children - to thank others!!! Okay, that was only one person. It's now 8:17am and the room has filled up completely. She's not nice. It's not just because she doesn't smile or greet people either. Her whole personality is unpleasant. Too much attitude! Her rude, unfriendliness is not someone I would want patients to see when they first enter a medical office. I wouldn't come back, but this is the closest location to my home. The morgue sounds nice. I know they would treat me better even when I'm cold and stiff. Review based solely on Front Desk! read more

Corona Comprehensive Imaging Center - I like the glass door art and the circle sunlight!!! - Radiologists Near Me - Corona, California

The front desk at the mammogram and ultrasound facility on the first floor provided subpar customer service. This company is overcharging their patients. When I contacted them to request a refund, their billing department was not different; I had received an explanation of benefits from my insurance provider, which indicated that they were overcharging by more than $100 for each service. The company became upset and insisted that they had to take 30 days to revise the explanation of benefits. Furthermore, they informed me that if I had paid with a credit card, they would deduct 3% from the refund and send the refund back into my credit card. If you have the option to visit another facility, please do so; this company is taking advantage of its patients. read more

I can see why this office has low reviews. I had an appointment scheduled today and received a voicemail saying my insurance could not be verified and that my doctor's order was incomplete. I tried calling for at least 10 times, before finally getting through. So crazy. PWhen I did, I confirmed my insurance coverage, which has been accepted without any issues at multiple other medical offices. Despite this, the staff insisted it could not be verified and did not seem willing to resolve the issue. This was an awful experience before I even stepped foot in the office. The lack of communication and basic administrative competence was extremely frustrating. read more

I am shocked at the low star rating . I only schedule here and sadly need an urgent mri & have to go elsewhere but decided to cancel after reading the horrific reviews from a location on Olivewood in Riv. Then to see my preference location has a 2 star! Idk how. I've been using this facility for years, it is always clean, the technicians are always caring & kind & it's never overbooked. This location does everything, MRI, mammograms, Xray's etc. If you, like me have read mixed reviews & have not tried it, I'd say give it a try. Cleanliness & professionalism can be the tiebreaker, when it comes to the person signing you in, you should understand the one that really matters is the technician so if you can get past the person signing you in (and I'm not saying they're all bad, over the years most have been more than fine but a couple seem to be having a bad bad) but over all weighing everything up including cleanliness is important. The last mammogram tech was brutal however my great sense of humor broke her ;) but she acted like I did it every day, they forget they do it every day, she even said, I can't lift you with sass! As she wanted me to move forward. She was one that came off like she was having a bad day on top of not having a good disposition... so a double whammy with her but by the time I left she shared great info on discounted & free mammograms for my daughter that had no insurance. Anyway to me this is a 4.5-5 . read more

I am so disappointed with my experience at this facility. While scheduling and the prior communication was easy and professional, I was told they would contact my previous medical provider for the prior images and I did not have to worry about bringing a CD with me. However when I arrived for my appointment, they told me they tried to contact my previous radiologist and were not able to obtain the images. They made no attempt to contact me with this information prior to the appointment. They also informed me the radiologist wasn't available to do my scheduled diagnostic ultrasound because he was busy doing biopsies. They offered to reschedule my appointment but I want nothing more to do with this facility after they were so unprofessional in how they handled my situation. Definitely avoid this place. read more

"I had a wonderful experience with the reception and staff. Everyone was extremely courteous, friendly, and very patient. They took the time to answer my questions and made sure I understood everything clearly. The team was also very informative and made me feel comfortable throughout the process. I truly appreciate the kindness and professionalism. Highly recommend!" read more

The mammogram techs are the absolute best! Kind and compassionate. I have been coming back here for each exam.

Had an appointment downstairs at 3:40 and didn't get called in till 4:37. Why even bother having an appointment system if clients have to wait an hour? And I had filled out all my paperwork before coming to the office thinking that would speed up my process. System sucks. But so we have much choices here? I have to admit, the staff downstairs are much more helpful and nicer than the staff upstairs, so the stars go to them. read more

I want to commend Izabel for her outstanding customer service. She handled my request smoothly. She was able to fax my documents and was pleasant over the phone. I have encountered so many other persons over the phone who were not polite or helpful. Thank you Ms. Izabel for your exceptional help. read more

great service been here quite a few times i even came to the wrong location and they still fit me in for my high resolution CAT scan office is clean and comfortable they offer many services Evelyn at the front desk went beyond to help me and Anthony the radiologist was great at explaining everything read more

Corona Comprehensive Imaging Center - Radiologists Near Me - Corona, California

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I had an appointment for 8 am on Monday, Sep 8..... I was not seen until 840. Meanwhile 2 walk in's were accommodated before me! How does that happen? Why make an appointment? Very unprofessional and I wonder why this policy is in place! read more

It's a two hour wait. No matter what or when. It's two hours. So plan ahead. Pro: they take Apple Pay and staff seem decent. Con:it's a two hour wait, parking is nonexistent. Tiny lot that's always full. read more

I went in for an ultra sound and was greeted right when I walked in. I was took back in a timely manner and greeted by the sweetest sonographer. Abby, was the sweetest lady. She asked me so many questions, made be feel comfortable, remembered what I told her and on the way out told be to have fun at the Rodeo (what we were talking about). She was seriously the best! read more

Terrible. Waited for so long until it was our turn and two female workers were continuously talking about immature stuff at the front. Wouldn't even let me go in with my own mother... NEVER COMING BACK. read more

Office Experience, a front desk latin woman petite was very aggressive, nasty and mean. Every time I was trying to explain she stopped me very aggressively and was telling me that they could not help me. Very confusing and horrible experience. This person should not be helping patients. read more

I've come twice to accompany my mom to her tests and both times it has been a disappointment, the first time they made her wait more than an hour and a half from her set time, even people who arrived for a later appointment got in before her, when she went to ask why they said they didn't know, and one of them was super dismissive and unprofessional. Today I came in again and when my mom asked for information at the front desk in Spanish the lady replied in English so I translated, all good there. As we were waiting this lady receives a phone call and starts speaking FLUENTLY in Spanish, how so when minutes before she acted like she didn't understand a word, so now she does speak but when my mom was talking to her she didn't??? I find it purposefully targeting and disrespectful. If I could give this place zero stars I would. So unprofessional. read more

Due to being distal, I requested an appointment to conduct MRI AND ultrasound successively and received confirmation from phone staff for 7:30 and 8AM respectively, about a month away (2-18-25). Additionally, driving has become very difficult and painful due to a hip injury and I arrived 40 minutes in advance. MRI was performed on-time and when I emerged and asked the office staff about my subsequent 8AM ultrasound, she examined her monitor and told me it was scheduled for the previous day at 8AM. WTF? I went to the walk-in to see if I could get in and do it while I was there and was told the next available was 4-5 hours later. BIG WASTE OF TIME AND ENERGY! I now have an appointment for next week where I'll have to go through the whole driving ordeal and pain once again. read more

Drove 40 miles to this place, checked in, waited 25 minutes before they let me the machine for my exam wasn't working, and I'd have to reschedule. Apparently they also don't answer the phone as another person came in stating she was trying to call but no one answered. They also don't greet I got "Your name and I'll print your paperwork." Then of course after waiting all that time, my appointment was canceled. read more

Had a great experience at this office! (I went to the first floor office.) The front receptionist helped me right away. The wait time was as I expected; I wasn't seen right away, so I assumed they were a little slammed, which is okay. I was then helped by Kasey/Casey (not sure how he spells his name), and he was very clear in directions, professional, attentive, and checked in on me a couple of times while I had to wait again to do the MRI. He did a great job. Overall, it was a good experience, and the office was very nice and professional. I also love the real potted plants everywhere. read more

They are amazing very friendly staff etc.i had a few test there and they treated me with kindness and explained the test to me

My wife had a mri done and they were fantastic she is claustrophobic and they were extremely patient and compassionate with her it started with the front desk girls Alondra and Isabel and then the technician Martin. I highly recommend this place! read more

This place called me to confirm my appointment and to confirm a specific imaging to be done... just for them to tell me that I have to reschedule for the exact same imaging I had already booked a month prior and they were JUST confirming. I am SO confused. Just to clarify: I used their scheduling services and confirmed on the day I scheduled what I needed to get done. Why in the WORLD would you call a week from the appointment to confirm services just to force your client to reschedule after confirming? Did you guys overbook? read more

We got there when the office was not busy and asked how long the wait. We were told that it wouldn't be long and to sit down. The office slowly began to get more people in and I noticed how people were being called that had come after us. I also overheard some people being told they could wait or come back as there were longer waits. I got up after an hour and asked how long and they said there was one more person ahead, but then 3 more people went in. We just asked for our paperwork and left. I truly believe they put us behind for some reason. I will not go back to that facility again. read more

Even with an appointment for 8:05 in the morning, which should've been the first appointment if they open at 8:00am, I still waited an HOUR!! Were all these people there outside waiting without an appt but still seen first? Why even offer appointments if walk-ins are seen first?? then, you're left sitting there in a gown in a little changing room and someone else comes up (who doesn't speak English) to get their stuff out of the locker in that SAME changing room?!! WTF?? totally unacceptable! Doesn't appear to be a well organized office, girls up front are laughing while there's total chaos in the back! Never going there again! read more

I visited the imaging office on the 2nd floor today and it was the worst experience, from start to finish. First off, the receptionist was rude, as described by other reviewers. Have some decorum, you're literally the first encounter that patients see, why are you so aggressive?? They were prompt, so I'll have to mention that that is appreciated. However it's their changing procedure that is concerning. When you first enter, you're guided to the changing rooms with lockers and restrooms immediately on the right, while the reception is on the left, and in the middle is the main hallway where there are two room entrances. I was told to change in a hospital gown in the changing room and walk over to my ultrasound room, meanwhile you're butt naked with male nonpatients walking right past you and entire families with again, males sitting outside on a bench who are obviously looking on to what is happening in the halls. I informed the tech assistant that I was not comfortable with this and preferred to slip on the gown over my clothes and change in the ultrasound room, but it was the actual lady who did the ultrasound that didn't approve. So you're telling me that you would rather have a patient walk half naked past non medical professionals and non patients than you leave a room while I undress in private in the actual room where I'm getting my ultrasound??? It's pretty evident that the safety of those actually getting services are completely disregarded and ignored. It's unprofessional and frankly disgusting that they allow such negligence. The tech assisting was nice and tried her best but ultimately it's was the tech that sucked at her job. Zero amount of emotion to anything, zero concern for the safety of patients, and clearly there to just get paid and leave. I felt unsafe and uncared for. I hate this place. read more

Honestly, I would really avoid this place at all cost. My lady had an ultrasound appointment at 9:30am, we get to the office and they check in stated no appointments were made. Rescheduled is for 1:00pm, 40 minute wait, then get told only patients are allowed in for the ultrasound. read more

I had an appointment for my left and right foot x-ray my doctor gave me the referral. I gave it to them the front desk. She was on the phone with her friend talking about where they went and where they what they did and she's not looking at my paper, so she tells me I called your doctor they don't have the diagnostic on the paper they're your doctors office is closed No, my doctor is I said no my doctors office is open. I made the call and I had her my phone and then anyway they won't let me in. They were supposed to x-ray left and right foot they just x-rayed my left foot and send me home. Very poor and unprofessional place for x-ray and the front desk they think they are God or something very arrogant and rude with the Customer Service read more

If I could give minus stars, I so would. In a world where customer service is a vague memory to only the elderly, this place is as LOW in the quality department, as they come. I've called the appointment line multiple times, wasting my life away, & still, their, what must be overseas staff, hasn't been able to do their job. No more! read more