Came for back pain I've been having for months They sent me…read morefor x ray here The white man that did it Was very rude saying bad words cause he couldn't take a photo with his machine I wouldn't recommend anyone coming here for X-rays That man shouldn't be working if he can't do his job or control his anger. I was going to tell him something but what's the point.

I had a very positive experience at Riverside Urgent Care. I really appreciated being able to make…read morean appointment online, which made the entire process so convenient. When I arrived, the check-in process was seamless, organized, and efficient. I was especially pleased with the care I received from the physician assistant Taheen and nurse Stephanie. They were both kind, attentive, professional, and made me feel very comfortable throughout my visit. I never felt rushed, and I truly felt that they cared about my concerns. It's reassuring to know that when you need urgent medical care, you can have an experience that is both efficient and compassionate. I was very happy with the care I received and would definitely recommend Riverside Urgent Care to others.

Office clean & everyone friendly. I called back for culture results on 4th day knowing takes 3 days…read morefor results. Was informed never sent in for culture!! Reason given was miss communication!!! OMG No results and still in pain.

It's a mad house very busy don't go there ! I went there to…read moretake covid test cause I had close contact with someone who tested positive recently it's very busy place and also the only one front desk girl has no customer service skills telling everyone to stay here rather then most place making it safer by calling them when it's their turn she keeps telling people we can't call you you have to be here like on purpose if you don't have covid i guaranty you will get i

From the moment I walked into urgent care, Samara M at the front desk made the entire experience…read morefeel calm, welcoming, and genuinely caring. She greeted every person with warmth and kindness, and her positive energy immediately put people at ease. Even in a busy environment, she remained patient, attentive, and compassionate to everyone she helped. What stood out most was the way she serves others with a sincere smile and treats each patient with dignity and respect. It's rare to meet someone who can turn a stressful visit into such a comforting experience simply through kindness and professionalism. Samara M is truly the heart of the front desk, and her dedication to helping others does not go unnoticed. Urgent care is lucky to have someone so thoughtful, uplifting, and exceptional representing their team.

Came here for a sports physical, waited over two hours, and nooner cared about keeping us updated…read more The receptionists are very nice and helpful, however, the rest of the staff showed little to no effort in keeping you updated, or showed like the care. The exam room was very hot, I had to open the door and use paper towels because we were sweating. Overall a bad experience.

Efficient and courteous good quality care for urgent care. Convenient and clean Good place to…read moreaddress immediate care needs and patient care.

I highly recommend this urgent care the front desk personnel are very friendly and kindlyread more

Had a visit here on 7/8/26. Check in was easy, receptionist was professional and friendly. Sat for…read more20 minutes, was called in, VS checked and saw NP all within 20 minutes. Got evaluation for fall, x-rays and pain medication completed in timely manner. Very satisfied with visit. NP completed thorough exam. Would return if the need arises.

Dr Fleming, RN Paul/ Kim , Charge Robert EO Tech Rob,, CNA Emalyn they are very professional good…read morebedside

I will always go back there. Both my husband and I have been there and we got very good results…read morefrom the staff.

I've been to the clinic unfortunately on several occasions. They have always been prompt and…read moreattentive on resolving by medical problems. Always happy with the results. Yes I would recommend the care they offer!

Been coming here for over a year now. Great folks. Always get to my appt on time, no waiting…read more They provide thorough information for me to understand my health and everyone seems super caring. Highly recommended this clinic.

Excellent doctor very accurate,patience ;answers all my questions,on time ;very concerning…read more Caring Very helpful & I'm glad having him as a great dr

DO NOT GO HERE!!! Visited twice. The staff is absolutely rude and arrogant. They're disgustingly…read morelazy people. They're not trust worthy. Rashida Shah is an NP. She did not disclose to me that's she's a nurse practitioner instead claiming she's a doctor. They choose not to provide costumer service, lacking all empathy . No smiles, no curtesy, disrespectful body gestures like rolling of the eyes, sighing, condescending. They act as if you don't exist. don't even ask questions regarding your visit. Drs, PAs, NPs, MAs, and other staff only want to close up and leave. They don't care about patients health. First visit a laceration requiring stitches.Was referred out to the ER while having the ability to treat there. I was told Im experiencing allergic reaction and stated " we don't want to be held liable due to all your allergies" I was not having an allergic reaction. They falsified medical documents by reporting allergic reaction to Hibiclense which is inaccurate. Denying knowing about any allergies. Lying outright on documents. Last visit, for bronchitis and mild lower abdominal discomfort. I was given a lot of push back. The Dr required an x-ray before treatment which can take up to 3-5 days to get results. Ultimately pushing me to the ER for immediate test results and treatment. I was told I can only pick one health problem to be treated In each visit. I was given paperwork and then being ask for them back to be shredded. When I declined, in a threatening manner the "Dr" said "well that fine, but I will be documenting this in your chart". I expressed being denied treatment due to being denied treatment. With lots of pushback, intentionally being difficult to justify not treating, and Referring me out.

I wouldn't give any stars! Rain cross urgent care USED to…read morebe the best. They have since then become the worst. I am post op of a hysterectomy and my incisions have become infected. I walked in at 847pm and the lady said they take their last patient at 845pm, they close at 9pm and I Need to go to the emergency room. I showed her my incisions and explained I was post op and she said no you have to go to the ER. I can't drive so I have to wait for my ride. I'm not going to the emergency room to wait 4 plus hours and spend a $250 copay, take up a bed or room that someone else NEEDS it, or catch something like MRSA!! So I have to wait for a ride to go to ANOTHER urgent care in the morning. I have seen them (before now) take walk in patients at 9pm. The Previous night my mom went in for a cat bite and they needed to give her a tetanus shot but they were out. They told her come back tomorrow. My mom called and they didn't receive any in their delivery. My mom asked if they could call it into Walgreens and they said they don't do that. Told her to go to another urgent care or emergency room OR wait until Monday. We all know how hard it is to get an appointment to our primary doctor, so urgent care is needed. But the back and forth and another copay on a fixed income for something they were supposed to have or give is ridiculous. So my mom went to Walgreens to get her shot. On the paperwork they printed they didn't even say cat bite on it. They have really gone to CRAP! We won't be going to rain cross anymore, even the pharmacy has took a turn for the worst.

PERFECT FOR PEOPLE WITHOUT INSURANCE. I'm so grateful for…read morethis clinic. Consultation fee was $35. Every other urgent care or clinic quoted me $150 and above just for the visit. The office was very clean and newly decorated. The receptionist made the check in process quick and easy. I only waited 5-10 minutes before being called back into the room to see the physician. We went for an infected nail bed and really just wanted a prescription for antibiotics. Although the visit was quick, I felt that all of our concerns were addressed. We did not feel pressured to receive any additional treatments like a physical or blood work but they were offered. Overall we left the office paying less than $100 for the visit + medications and spending only 30 minutes inside. YOU CANT FIND CARE LIKE THIS ANYWHERE ELSE!! Thank you to the staff for having this available to the community.

Friendly and polite front office staff. Answered all my questions. The provider was caring,…read morehelpful, explained all issues of concern with me. She loves her job and it shows in the care she gives. The visit went quickly. Complete physical was thoroughly done. And if you do not have insurance, you can pay out of pocket and it is affordable!! The office waiting room was clean and smelled refreshing. Patient room was the same. I would recommend this office to my family anf friends.

I really was surprised at the service here. I came in and I was greeted right away from the ladies…read moreat the front counter. They continued great service through the process. Then the nurse who assisted me was truly a sweetheart. She provided next level care. WhenI had to get shot, she made that so smooth and painless. The Dr was friendly as well, showed a lot of concern for my bronchitis and provided all the meds and x ray referral necessary. Overall a great experience which I was def not expecting , mainly because it's urgent care and it's never fun anywhere you go.

This place is the absolute worst Urgent care I've ever been to. They are not urgent at all when…read moreneed to be seen. The ladies are not professional and they talk aloud about how they don't like their jobs. The care quality after being seen after almost an hour and finally being seen only to be met with coldness. If you don't like your job, please at least be professional.