This is a definite hidden gem of urgent care facilities. My husband and I had a medical issue and…read moreour regular doctor couldn't see us for a month so we sought out alternates and we gave them a try. So glad we did! The have an immediate appointment option on line so we took advantage of booking & registering. The waiting room is clean and comfortable and a digital check in. Chaz is working the front desk and is welcoming and helpful. Keeps thing moving and the patient at ease. Dr D.W. (Dr Ware) was great. He talks to you about your condition and is very thorough, listens to your input, and gave a spot on diagnosis without any unnecessary tests and additional waiting. I can't remember the nurse but she was very caring. Sam at the check out desk was a good too. Made sure we got our paperwork I would go back again and if the took patients on a regular basis I'd make the change

Most of the staff at Riverside Urgent Care were kind and professional, but I had a negative…read moreexperience with one employee named Joseph. When I asked about possible bruising under my splint, he responded rudely and made me feel uncomfortable for asking a reasonable question about my injury. He also told me to remove my own splint even though that should generally be handled by medical staff. I appreciated the kindness from the rest of the team, which is why this interaction stood out so much. Patients deserve to be treated respectfully, especially when they're already stressed or in pain.

Office clean & everyone friendly. I called back for culture results on 4th day knowing takes 3 days…read morefor results. Was informed never sent in for culture!! Reason given was miss communication!!! OMG No results and still in pain.

It's a mad house very busy don't go there ! I went there to…read moretake covid test cause I had close contact with someone who tested positive recently it's very busy place and also the only one front desk girl has no customer service skills telling everyone to stay here rather then most place making it safer by calling them when it's their turn she keeps telling people we can't call you you have to be here like on purpose if you don't have covid i guaranty you will get i

We had a great experience here, short wait time and excellent service. Latoya in reception was so…read morekind and patient. The internet went down while we were checking in and she handled it like a pro, helping patients check in manually until the internet was back up. Our provider came in almost as soon as we were brought in to the exam room and quickly assessed my child, not only giving us a diagnosis, but also peace of mind. Having to visit an urgent care facility is always a little stressful, but at Riverside Urgent Care they make the experience as smooth as possible.

From the moment I walked into urgent care, Samara M at the front desk made the entire experience…read morefeel calm, welcoming, and genuinely caring. She greeted every person with warmth and kindness, and her positive energy immediately put people at ease. Even in a busy environment, she remained patient, attentive, and compassionate to everyone she helped. What stood out most was the way she serves others with a sincere smile and treats each patient with dignity and respect. It's rare to meet someone who can turn a stressful visit into such a comforting experience simply through kindness and professionalism. Samara M is truly the heart of the front desk, and her dedication to helping others does not go unnoticed. Urgent care is lucky to have someone so thoughtful, uplifting, and exceptional representing their team.

I brought my son in on Saturday to Urgent Care because he was feeling terrible and the employees in…read morethe front were so very kind and patient. What really made the visit 5 Stars was Dr Kareem Shaheen. I am probably spelling his name incorrectly but that man was amazing!!! I heard he is a regular doctor in the main building. He put us both at ease answered my son's concerns and took care of the issue. He was beyond exceptional and I can't say enough about how awesome he was.

This urgent care is so trash, the staff at front desk is incompetent. They tell everyone it is an…read morehour wait even though people have been here for 3+ hours. Then you're not even seen by the doctors it's a Nurse Practitioner that see's you. And theyre new grads! I bet the graduated with the help of chatgpt. There was a dad and a daughter that have been here for much longer than me. Their kid was crying in pain and the dad went to ask how much longer. Staff answered rudely that patients are seen in order of severity. This father has been here since 1pm and it is 6pm right now. To make things worse, they have a hole in their bathroom which makes it unsanitary, I will be calling the State and letting them know to conduct a random audit. Absolutely Trash!

Dr Fleming, RN Paul/ Kim , Charge Robert EO Tech Rob,, CNA Emalyn they are very professional good…read morebedside

Do not go here, they will tell you it's just constipation when your appendix ruptures. Or to keep…read moretaking decongestants when they are raising your blood pressure and causing your migraines. Go to Riverside Medical Clinic Urgent Care

I took my 3yr old here a couple days ago. She was very congested and needed a breathing treatment…read more They were so helpful, patient, and very kind when I turned down anything. They took IEHP and would definitely go here again for myself of my kiddos.

Friendly, efficient staff. And open later than many other Urgent Care facilities…read more Highly recommend PA "Johnny" M if he's on shift. Efficient, knowledgable, friendly. Effective treatment and followup. Will use this facility again if the need should arise.

Any time I have called the Total Care Corona location, the staff has been helpful and professional…read more I have seen Paul several times and he is a great practitioner. He is thoughtful and thorough and has been a wonderful help. I highly recommend this urgent care.

The doctor was very kind and experienced and staff very helpful, highly recommended this clinicread more

I wouldn't give any stars! Rain cross urgent care USED to…read morebe the best. They have since then become the worst. I am post op of a hysterectomy and my incisions have become infected. I walked in at 847pm and the lady said they take their last patient at 845pm, they close at 9pm and I Need to go to the emergency room. I showed her my incisions and explained I was post op and she said no you have to go to the ER. I can't drive so I have to wait for my ride. I'm not going to the emergency room to wait 4 plus hours and spend a $250 copay, take up a bed or room that someone else NEEDS it, or catch something like MRSA!! So I have to wait for a ride to go to ANOTHER urgent care in the morning. I have seen them (before now) take walk in patients at 9pm. The Previous night my mom went in for a cat bite and they needed to give her a tetanus shot but they were out. They told her come back tomorrow. My mom called and they didn't receive any in their delivery. My mom asked if they could call it into Walgreens and they said they don't do that. Told her to go to another urgent care or emergency room OR wait until Monday. We all know how hard it is to get an appointment to our primary doctor, so urgent care is needed. But the back and forth and another copay on a fixed income for something they were supposed to have or give is ridiculous. So my mom went to Walgreens to get her shot. On the paperwork they printed they didn't even say cat bite on it. They have really gone to CRAP! We won't be going to rain cross anymore, even the pharmacy has took a turn for the worst.

Don't call yourself an urgent care center if you have ONE "provider"…read more They have more front lobby staff aimlessly wandering than medical staff. Just open a clinic lol and leave it at that. It's ridiculous to think they have so many ill people that they expect ONE person to see in a reasonable amount of time.

Friendly and polite front office staff. Answered all my questions. The provider was caring,…read morehelpful, explained all issues of concern with me. She loves her job and it shows in the care she gives. The visit went quickly. Complete physical was thoroughly done. And if you do not have insurance, you can pay out of pocket and it is affordable!! The office waiting room was clean and smelled refreshing. Patient room was the same. I would recommend this office to my family anf friends.

PERFECT FOR PEOPLE WITHOUT INSURANCE. I'm so grateful for…read morethis clinic. Consultation fee was $35. Every other urgent care or clinic quoted me $150 and above just for the visit. The office was very clean and newly decorated. The receptionist made the check in process quick and easy. I only waited 5-10 minutes before being called back into the room to see the physician. We went for an infected nail bed and really just wanted a prescription for antibiotics. Although the visit was quick, I felt that all of our concerns were addressed. We did not feel pressured to receive any additional treatments like a physical or blood work but they were offered. Overall we left the office paying less than $100 for the visit + medications and spending only 30 minutes inside. YOU CANT FIND CARE LIKE THIS ANYWHERE ELSE!! Thank you to the staff for having this available to the community.

I came here during Covid they have to most friendly staff and there doctors r grate I came here…read morebecause I was having problems with my thyroid and couldn't get an appointment for like 4 months with the specialist l was feeling bad I had gone to the ER had gone to different doctors all gave me the wrong dose...doctor Jeff really helped me get back on track and took care of me... they also helped my teenager with her fear of doing blood work they had the patience to deal with her I'm extremely grateful... I recommend this place 100% Thank u Office Manager she also is really sweet and kind and helpful / The Nurses for there kindness and support and great treatment and Dr.Jeff for taking care of me Thank U so much!

Took them an hour and a half to see me. Dr. Jeff did nothing to help. I told him I believed I had…read morestrep throat and he prescribed me 3 different medications without even looking at me (none of which treated strep) and did not do any kinds of tests. Woke up this morning to white tonsils and all the symptoms of strep throat. I called and they said I'd have to come back in to be prescribed anything but i'm not gonna sit there for another 2 hours just for them to do what should have been done in the first place. If you need someone to actually help you, I would not recommend coming here.