Been coming here for over a year now. Great folks. Always get to my appt on time, no waiting. They provide thorough information for me to understand my health and everyone seems super caring. Highly recommended this clinic. read more

Excellent doctor very accurate,patience ;answers all my questions,on time ;very concerning Caring Very helpful & I'm glad having him as a great dr read more

My wife came in yesterday to get a prescription for her infection. She is breastfeeding a newborn and made that clear to the doctor. However, when the prescription was fulfilled, the pharmacist advised not to take it if breastfeeding an infant at his age. We then reached back out to the doctors office while they were open and talked to their call center staff who reached out to the office. A different doctor responded and said not to take that medicine as it says it shouldn't be taken by an infant under 1 month. So we asked if they could write us a new prescription. The staff member said now that they were closed we'd have to wait until the next day. We said we were going to go to a different urgent care to get a new prescription and we asked if we could get our co-pay back. When we were enroute, someone else from their call center called us and said that she'd try reaching out to the doctor directly who wrote the prescription to see if he could send a new prescription; but that she wasn't sure he'd answer. We were ok with this and advised that we again weren't going to wait for another day due to the infection causing fever, chills, etc... so were enroute to another urgent care. Once arriving at the other urgent care and just prior to getting checked in, they called back and advised they would send out a new prescription. The issue this time was now they sent it to a closed pharmacy and we had to ask them to transfer it to an open one. But when they transferred it, the insurance then denied covering 3 medicines for the same illness due to it being asked to treat the same infection 3 times. So we had to pay out of pocket for the new medicine at the pharmacy that was now open. It's ridiculous that the doctors here don't listen. We've also had issues with our physicals being done here as they'll send them to the lab with the wrong GL codes. Needless to say, we're moving our PCP's away from this office and will chose another Urgent care for treatment around town. They could make this right by refunding us our co-pay, but i doubt they'll even read this review. read more

If you have any type of common sense or knowledge of proper healthcare, don't come here. I scheduled an appointment online early this morning to be seen at the Corona location. Upon arrival, I told the male assistant why I was here, letting him know I've had a fever of 102 consistently for 4 days and I have severe pain. He said to fill out a new patient form. I advised him I've been here before and I had an appointment. I was then told appointments are only for primary care. I questioned this, but was unable to be provided a sufficient answer. I then was told the wait would be almost 2 hours. There were only 2 patients in the waiting room and 2 in the back. When asked why so long, I wasn't given an answer. I asked the male to input my information and I'll wait. He looked at me lost like he didn't know what to do. The female had to keep assisting him, but then she kept chiming in with "we just don't take appointments" " we just can't help you" "I'll tell my manager your issues, it's fine." Clearly there's no accountability nor disciplinary action exerted within this establishment, it's embarrassing. The front staff needs a complete retraining on how to deal with patients, policies, friendliness, and knowledge. They are young with zero healthcare and patient experience. read more

TotalCare - Corona - Urgent Care Near Me - Corona, California

No Patient Awareness. Had an appt at 3:00pm. Sat until 3:45 in exam room, nobody came in to offer explanation of why it was taking so long. Went out to front desk to get explanation, waited 15 more minutes and still not seen. Front desk said they were running behind. I told them I did not have any more time to wait and they offered me an appointment in 2-3 weeks. You would think they would make time for you the next day at the latest. There is little concern for patient's time or needs. Very, very poor people skills at front desk. read more

Office experience -- best I've experienced at an urgent care Quality care -- every care giver I have seen there has been above and beyond fantastic read more

I'm glad we came here for my kid who's suffering from coughing due to the flu. From booking an appointment online to when we were seen--went smoothly. The attendants at the front office were pleasant. Registering was easy, like I didn't have to fill out pages of paperwork. The PA was professional, informative, and prescribed the proper medicine. read more

Great experience at TotalCare Urgent Care in Corona! PA Sara and PA Paul are both incredibly caring, knowledgeable, and attentive. They take the time to listen and make you feel comfortable every step of the way. read more

Love my doctor but he's always a hour behind and I hate waiting and waiting in room for 45 minutes

Went in for a checkup and blood work and a list of things I needed referrals for the doctor was very straight to the point understanding and helpful. read more

Although it did take a little more time than I would have liked to get an appointment. My experience is positive. The communication and explanation of my test results were very thorough and straight forward. I left the experience feeling satisfied. read more

My daughter's friend visited this place since he doesn't have insurance. The website clearly states that cash patient price ranges from $60-$100, depending on location. This Yelp page states their rate is $80 for new cash patients, and $60 for returning cash patients. (See attachments) We chose this place due to the transparency of pricing. However, he was charged $120 and was too afraid to ask why. We feel lied to and taken advantage of. Not recommended. read more

TotalCare - Corona - Website price range, not honored. - Urgent Care Near Me - Corona, California

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Everyone here is very attentive, even if there are people without appointments you get to see the Dr in a very timely manner which I appreciate. They listen to you, ask you lots of questions and the follow up is good. I do recommend TotalCare Corona. read more

The medical staff member (guy) that treated me was great. Got me in quick and took care of the issue quickly, explaining everything. This is the only urgent care I would go to in the area. 5 stars. read more

Great Service, helped quickly and my son now is feeling much better thank you all, front desk and Dr.

I love this place. It's always so clean. Everybody's so friendly and you get in and out of there.

Staff was super nice and helpful, took very well care of me as well. Appreciate all the care received from staff

I was able to get an appointment the next day to establish care, do an early physical and go over a myriad of health problems I have. I saw Paul, who was extremely knowledgeable and personable and patiently and thoroughly reviewed every single thing with me while putting together a treatment plan for each thing. I was blown away how great my experience was. I love this place read more

The doctor on staff was so amazing caring and understanding. He took care of my finger with care and also didn't make me send any money that wasn't necessary. Very Honest practice and doctor. Thank you so much for your care. read more

Dr. Paul is the best! Ive had him as my primary care provider for awhile now, i can say he is always kind, curtious, and very thorough during my appointment. read more

Excellent service and very responsive. I would definitely tell others to seek help and attention with them. The chino location has always been polite and egar to assist. ​ read more

love this total care , the girls in the front are really nice and so is Dr. Peterson , I live in the Chino area but prefer this location due to more appts. available. read more

My primary is at this office Dr. Peterson so he's the only one I can really give a full five stars for. Sadly, he's only there Mondays and Tuesdays so if you have any issues, you really need to plan ahead. He's a great doctor and they have a couple great PAs, but they also have a couple that I don't care for. I think we all have a preference when it comes to a healthcare and I would say the biggest problem with this is they are called an urgent care and they are primary offices for many people and it becomes very difficult for disability for Social Security for anybody that reads letters stating about my health, it always says urgent care as if I went into a walk-in and that doesn't look good for anybody read more

Any time I have called the Total Care Corona location, the staff has been helpful and professional. I have seen Paul several times and he is a great practitioner. He is thoughtful and thorough and has been a wonderful help. I highly recommend this urgent care. read more

I have been here a few times and all were positive. The last visit was exceptional. I took my wife in last Sunday as she had been sick for 7 days with a virus causing severe discomfort. We were fortunate enough to be consulted by Paul. His bedside manner was terrific. He listened to her. Talked her through treatment options and reasons for each. Explained what and ER visit could provide that he could not. Sent her prescription off and we were back home with prescription in hand within 45 min. It was great to be listened to, not be dismissive (which sometimes happens at Urgent Cares) and be so thorough. Thank You Paul for what you did. P.S. I went in today with the same symptoms and Paul remembered me and was just as professional. read more

Came in yesterday and was really sick. My prescription hasn't been filled and it's been one day and I keep saying they will Follow up and there has been no follow up. I called twice and then started getting attitude from Anne. She started making me feel stupid when I asked what the name was of the nurse and she said mpjay which I then asked what the name was and I didn't know what mp meant. Disappointed because they immediately send a review text and I gave a ten because the doctor was great. It seems very disorganized in the office and not very sanitized. Still waiting for my prescription. How is it my fault that this wasn't done? I paid my co pay and I went to the pharmacy at night and it wasn't sent in and today they asked me what my pharmacy name is again and I stated it yesterday twice even on the document they make you fill out as a patient. The teams don't seem streamlined. But like I said, I appreciated the doctor he was great and helpful. Everything else is failing. read more

This place is phenomenal. Super quick and efficient. The wait time is always so short and the providers listen and address your concerns. Never had a problem with billing or insurance. I highly recommend. read more

Doctor did a great job helping me and wasn't rushing to be done. I felt heard and like he really wanted to help.

Can always walk in and see the Dr quickly. They also do labs in house which is a great time saver. PA Paul Meherbe is awsome! Very thorough , great listener and has great action plans to help you get an accurate diagnosis. read more

This morning was my second time coming here. The office staff both times were super helpful & quick. We came for 2 completely different issues & both times were given great care & the dr makes you feel heard about your concerns. Definitely will be our new go to walk in clinic! read more

I've thought long and hard before leaving this review, but I'm honestly in disbelief over my experience. I understand things happen--offices get busy, and sometimes issues are beyond anyone's control. That said, I wouldn't go back to this office, even if you paid me. We arrived 15 minutes early for our appointment and were greeted adequately by the receptionist... and a cockroach crawling across the waiting area floor. The paperwork was a single sheet, with no questions about why we were there or any medical history--definitely a red flag. Maybe that was meant to be covered during the exam, but I've never been to a medical appointment where history wasn't collected up front. I also noticed that a man with a chest cold--clearly a walk-in--was taken back and seen before us. Eventually, we were placed in an exam room, where we sat for an hour and a half. No one came in. No updates. Nothing. Then the electricity went out. We sat in pitch darkness, and not a single staff member came by to check on us, open the door, or even acknowledge we were still sitting there. If we hadn't opened the door ourselves, I'm honestly not sure how long we would've been left there--possibly until they went to lunch and locked up. The facility was slightly dirty--overflowing trash, unclean bathrooms--and overall, the environment didn't inspire confidence. Even more concerning: I could hear everything going on in the exam room next to us. I now know more about another patient than HIPAA would ever allow. That level of privacy breach is just unacceptable. Eventually, the doctor came in just to say he couldn't see us due to the power outage. No introduction, no greeting, no apology. Just the announcement at best. I'm not high maintenance, but I do expect basic common sense and courtesy. This place might work for walk-in urgent care, but as a regular primary care provider? Absolutely not. Back to the drawing board l go read more

Dr. Peterson was very professional and thorough. The staff was efficient. The 4 star was because the office was dusty and seems unclean.

Filthy and disgusting and that includes the staff. This Jennifer H. Must be AI Not at location or on phone, plus she responds faster than anyone at that location. When I phoned the number I was put on hold for 28 minutes. The receptionist came back, didn't apologize and said they were having a staff member. PR awesome In actuality Don't do it, you Will regret it. read more

The doctor was very kind and experienced and staff very helpful, highly recommended this clinic

Wow my husband got a bad injury in his calf leg. In extreme pain . Never been here before but walked in . Didn't wait long . The NP was beyond nice and very concerned ordered an immediate X ray and MRI . The place was clean friendly front office . So happy to have this close to my home . I will be returning if needed. They emailed and gave him the results right away . He was in so much pain and the care was old school . Thank you to Jaselynn on Foothill Pkwy in Corona . Thank you Total Care Leah Robbins read more

I don't like leaving negative reviews, but this experience has been very frustrating. When calling in for refills, I'm told the prescription will be sent- only to never hear back. When I checked with the pharmacy, they confirmed no prescription had been received. This happened twice. After calling the clinic again, I was suddenly told I'd need an appointment to get the refill. This wasn't even for the insulin itself, it was for pen needles. There's already an active insulin prescription; without needles, how is the insulin supposed to be administered? The front desk staff also seem inconsistent and unclear. One moment they say they'll request an urgent phone visit; the next, they'll "call me back if it's approved." Which is it? Is the visit required by protocol or not? This lack of coordination and communication makes it very discouraging to manage necessary medical supplies. read more

Love the service here! I'm always in and out of here. The doctors never seem rushed when they with you, they ask questions and show sympathy for their patients which is really nice. They always take care of my problems or try to find a solution which is very nice to. The staff here have great customer service as well. read more

Thank you for Dr. Susan and Dr. Hannah for your assistance with my daughter tonight. Thank you for accommodating and being so flexible with what we needed. TotalCare Clinic staffs are always so great, friendly and helpful! I appreciate you all! read more

Everyone here is understanding and friendly. I came here for my Asthma and they took care of me quickly. Paul is Professional at all times. The staff are attentive and aware of our situation at all times. I have always felt comfortable here for my medical needs. read more

TotalCare - Corona - Always clean and organized. Definitely puts me at ease. - Urgent Care Near Me - Corona, California

I just love the fact that the staff is so nice and Dr is always there to actually listen and talk about best treatment options available and makes it easier for us to get care needed for all types of sickness and illness. read more