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Optum - Corona

2.8 (241 reviews)
Closed 8:00 am - 5:00 pm
Updated 2 months ago

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Waiting for the doctor
Sammy K.

The front desk Hispanic girl was yelling at me and my 76 year old mother to go sit when all we did was ask to talk to the doctor. The Filipina nurse was being unhelpful. So I asked to speak to a doctor god forbid someone ask to speak to a doctor. Absolutely disgusting front desk. This Hispanic girl had no respect for a senior who just fell on the ground and has a big bump on their head. Instead of being helpful and asking if we need anything I had to push to talk to a doctor. It's like humanity doesn't exist at vista urgent care how are these people allowed to be nurses ? Just disgusting. I have respect for nurses and doctors but people that are rude and gross deserve no respect. I'll be writing a letter to the higher ups. This facility needs an attitude adjustment.

Me happy after the service I got thank you
Victor A.

First of all I wanted to thank miss Araceli for the great exceptional customer service went over and beyond.... I was waiting in the pharmacy for a while and she made sure that I got what I needed everyone here is very helpful and caring much love they share... thank you vista medical group for hiring beautiful people like this... if anyone goes to them ask for miss Araceli and give her a high five from me Victor

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4 years ago

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Zara A.

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3 months ago

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Katie, Optum Team Member

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5 months ago

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1 year ago

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6 months ago

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4 months ago

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8 months ago

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1 year ago

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2 years ago

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2 years ago

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2 years ago

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3 years ago

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3 years ago

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5 years ago

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5 years ago

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4 years ago

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6 years ago

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2 years ago

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3 years ago

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3 years ago

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4 years ago

Front and back office staff are rude! Brought my son for physical wished I had gone elsewhere!

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5 years ago

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2 years ago

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3 years ago

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2 years ago

The doctor who attended me was so kind and insightful. I felt safe and cared for and was attended quickly

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2 years ago

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4 years ago

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5 years ago

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2 years ago

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3 years ago

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2 years ago

Not sure if I return back. dr was very nice but it always takes forever. My son had a 104 fever and waited 20 minutes before we saw a Dr.

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3 years ago

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6 years ago

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Page 1 of 7

Ask the Community - Optum - Corona

Review Highlights - Optum - Corona

PA Maggie Carpio took the time to listen and to answer all our questions and she made us feel like we were the only patient there.

Mentioned in 26 reviews

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Baluyut Michael MD

Baluyut Michael MD

4.2(5 reviews)
1.2 mi

This review is for the office staff and not the doctor himself. I changed PCP's last month, when I…read morecalled for my initial appointment, I was told the soonest was a month out, I'm a diabetic and needed to be seen to receive a refill so as inconvenient as it was + having to go a full month without my medication, I decided to wait it out. Fast forward to this week, I call to confirm my appointment and I'm told they don't have one for me until May, another 5 weeks without medication. When I asked how this could have happened, the person I was talking with said they don't know, and there's nothing that could be done. The level of professionalism is seriously lacking with their appointment setter and level of care provided when speaking with someone that had a genuine concern for their own health, wasn't just disrespectful, but to brush it off as they did was more upsetting than them dropping the ball on my appointment. I hope their calls are recorded so management can pull the call and hear it for themselves. I had to call my insurance and change PCP's, my new doctors office heard what happened, seen me today and got me all squared away. If you're having issues being seen, I'd recommend trying other providers, because while I'm sure Dr. Baluyut is a fine physician, his office staff needs a serious reality check.

Dr. Michael Baluyut is our primary physician. He's always addressing all our questions regarding…read moreour health problems. Erica is most helpful in regards to our health insurance and schedules for office visits. All the staff are very efficient. They all care for your well being.

Optum - Corona - familydr - Updated May 2026

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