This place is staffed by a bunch of chain smoking cranky land pirates. They will unapologetically disregard your HIPAA privacy rights when they loudly ask you what labs you need in front of the entire waiting room (every time). But hey, they take this from a 2 star rating (for waiting room is dank and musty) and grit it up to 4 stars with the surprising efficiency of a crackhead with a U-Haul and a deadline. So don't go here and expect to feel loved or even respected. But if you use the LabCorp app to make an appointment (highly recommended) they will get you in and out efficiently. They are the LabCorp equivalent of a dive bar that you just can't quit. read more

The waiting area is clean and well maintained. Self check-in process is easy. The staff is always friendly and professional. The phlebotomist was gentle and good medically sanitary blood draw. I recommend this Lab. read more

Staff are rude. If you don't like what you do and want to treat people with decency especially dealing with potential very ill people, then you should look for another career. I would rather go to any other location rather then feel as uncomfortable as I did at this location. read more

My insurance prefers Quest and they are down the street from me which is convenient, however when you make an appointment a week in advance and fasting to find out your not in the system is so disappointing and it's over an hour wait. I said "Forget it"... I'm going to Lab Corp'. I decided to drive downtown to the Ralston Clinic where my paper order was given to me. I asked the nice man at reception, how long will it be maybe 15-20 minutes. OK, I checked in at the kiosk. I sat down and within minutes my name was called. Now, that is service! They run a very efficient business which displays humankindess to their patients. Thank you Lab Corp for making my user experience exceptional!! It helps to have guidance at the front desk and a person to talk too. Keep up the great work!! read more

Showed up with no appointment. Expected a long wait. I got in and out in less than 30 minutes. All staff was very friendly and professional. read more

When you have lab slips from your doctor, LabCorp is the go-to place. They are well equipped to handle all tests. They have check in kiosks. Just place your Nevada driver's license on the tray & answer a few questions as to why you're there & they do the rest in seconds. Your tests are completed in 1 or 2 days & posted with your doctor. The staff is always friendly & professional. I have used 3 of their locations in Reno .. all with the same great results. AAA÷ read more

Can I just express how RUDE the lady in the front desk is? That short haired blonde woman, is absolutely terrible and has zero abilities how to talk to patients. I have never experienced a lab work here, did not know what to do, I apologized that I didn't know where to check in and she gave me the dirtiest look then pointed at it and rolled her eyes at me! I did not know what to do after that and then she just snapped at me because I was standing too close to the window. I would have just walked out if not I need to get this blood work done. I understand not liking your job, but if you do not like working with people find another job! read more

Hate this place and the rude immature unprofessional jerks who work there. They have zero compassion for anyone, they make fun of you, they ignore you as long as they can and act like they're too busy to do their job. The place is so run down and looks like crap. I quit going there and now do all my lab work at renown where they are nice read more

Pro's: Very convenient location, and many around town. Easy parking. Con's: None, really...just that having to get labwork done is not so pleasant but not their fault! :) Go back?: Yes, regularly. More... ONE HUGE CLARIFICATION FOR EVERYONE...when your doctor/medical assisting team/front office tell you that you do not need the physical paper lab orders if you are with Renown, that is inaccurate. If you are with Renown and use a Renown LAB, it is true. But LabCorp did not have an electronic version of my lab orders from Renown Medical. The phlebotomist who checked me in said many people leave LabCorp angry and frustrated becuase they thought LabCorp had the copy electronically. Not true and likely not true for Quest Labs as well. Bring your paper lab orders. LITTLE KNOWN FACT: If you are having a fasting blood test, it is RECOMMENDED that you have a big glass of water leading up to the appointment. This hydrates you and makes your veins easier to find! It does not effect a blood sugar reading/result, so drink up! :) read more

I have been coming here for a while now for two main reasons, one my doctor's office gets the lab reports more quickly than when I use other labs (i.e. Renown) and it is the closest most convenient location for me - it is walking distance from home. I usually show up early without an appointment and have been taken within 20 minutes - on a few occasions, it was almost right away - depends on how busy they are. The check-in through the kiosk is quick and simple once you are already in they system. Just scan your driver's license, click a couple of items to identify the service needed, and you are ready to go. They will call you to the window to get your paperwork all processed while you wait. Again, the wait is determined by how many people are ahead of you. The waiting area is relatively comfortable and free wifi is available. On every occasion I have been there, I was treated cordially and professionally. The phlebotomists have all been friendly and efficient and I have had no problems and almost painless blood draws (and I am a huge wimpy baby about needles) While it isn't the most shiny and beautiful office, the back rooms are clean, the staff professional and the location convenient. I will return to this location as needed. read more

This was my first time at this particular LabCorp location. Our regular location was closed after a leasing issue and this was the next closest place. A bit harder location to get into than my last place but not really a significant issue. The day I went in there was only one other person in the waiting area so I was seen very quickly. The nurse (phlebotomist) was very nice, well organized and efficient, as well as being a good conversationalist (always good when you're being jabbed with long stabby things). She was also very quick. Most times, when I am being prepped for a blood draw, the nurse kind of sizes up her trajectory, swabs the area (after having put the tourniquet on), taps my veins a few times to make sure there's "juice in the pipe" and then goes in for the impalement in a manner best described as "calm yet resolute". The nurse I saw was apparently proficient in sleight of hand as well as phlebotomy as that needle was in and out of my arm so fast that I'm sure that some form of hypnosis was used on me. That's a GOOD thing as THAT's the part of the procedure that I'm LEAST partial to! So, yes, I WILL ask for this nurse BY NAME the next time my Lipid panels are due. She definitely made a few milliliters of "hemogoblins" disappear from my arm and THAT'S a helluva good trick! read more

I was a walk-in to this Labcorp after my appointment at Quest didn't work out (because they don't accept my insurance in the state if Nevada) check in was very easy through the automated device and I was seen within 15 minutes of arriving. The staff was friendly and I was out of there in 30 minutes after getting my routine blood screening. I've used this Labcorp before about 6 years ago and some of the same staff was still there. The blonde women was great and made the experience enjoyable. My veins usually roll, when I donate bloods they often have to dig around to get the vein back. She got it the first prick and I hardly felt it. read more

I've been to Labcorp several times in different Reno locations and all but once I believe they got me with a single needle stick. Thus, their phlebotomists seem to know what they're doing and are quick in their execution. read more

This location has a very experienced phlebotomist. I had an issue at a work health fair where my vein couldn't be found, and this gave me some anxiety- but there were zero issues at the Labcorp. The building is a bit run down, but the phlebotomist had music playing and a nice little zen area set up in his window. The appointments are easy to make online, but need to be booked out usually weeks in advance. I was lucky enough to get in on a snow day cancellation. read more

Helen, the woman who took my blood, made my experience so easy and comfortable. I told her I wasn't great with needles and she made sure it was painless, quick, and made me laugh the entire time. The gentleman at the front desk was very nice and quick! Office was clean and easy to find, definitely will come back if I need to! read more

Waited over 2 weeks to get a lab appointment. Arrived on time after receiving both text and email confirmation for my 10:30 lab work. Checked in online, waited in the car for half an hour. Finally went up to the door. Sign informed me this location is temporarily closed. No contact, nothing. I have had lab work done there for some time, never ran into this. This site has been closed before, but never once have I scheduled an appointment, had it confirmed and wasted the time without any contact from them. Got home, checked the website where it stated the location was closed.... This is a major communication issue, nothing to do with the workers there who have always been friendly and professional. This is all management (or lack there of). read more

Office experience was easy on the Labcorp app. Choose my time and location to my schedule. Convenient way to set your appointment in this manner! read more

Arrived without appointment at 8:30 am. Check-in at kiosk. Very easy! Waited maybe 5 mins and was called in. Lab tech confirmed my personal info. Drew my blood from arm that I chose. Very gentle with no issues. All that I interacted with were professional and personal. I will continue to use this Lab Corp location. read more

I will not be returning to do lab work at this location. Older lady made it very known she was having a bad day and did not want to be there. When taking my blood she couldn't find a vein, when she thought she found one she stuck me in my arm and started to move the needle around to where it started to sting. When she realized she wasn't going to get any blood from that vein she started huffing & puffing and throwing cotton pads & tourniquets everywhere. Finally I told her you could just use the vein on my hand and she sticks me with another needle & says how about you drink a lot of water next time to make it easier on everyone. Anyway this woman made my first time experience my last. 3 - Stars because the woman who was rude here ended up being at the Mills St lab corp to end her shift and actually had a better attitude here than when she was at this location. I ended up going to the Lab Corp on Mill street to finish my orders. Very good customer service , friendly environment, and will be doing all my future lab work there from now on. read more

-5 stars more appropriate for this dump. Used to be a well equipped staff- fast pace and friendly people. Now you have slow coffee sipping girls and 50 year old men with 7 piercings to an ear checking you in telling you to " go somewhere else". And of that doesn't piss you off at 7am in the morning the girl sipping her coffee next to him definitely will. Bring your own sanitation wipes cause they won't be doing any wipe downs on the new and friendly kiosks that you check yourself in at. HORRIBLE PLACE. read more

This place is a dump! The stairwell is something out of a nightmare, the office is run down and smells like an ashtray, and the phlebotomist was hacking up a lung. Unfortunately, I have also encountered this at other LabCorp locations. I would rather go to Renown. read more

The attitude of the employees here is appalling, the guy who helped me must be just angry at the world, he was rude and aggressive. If you do go here avoid the asshole with the ponytail, as soon as you meet him you will understand why I warned you. read more

Really efficient staff. Kind, but not in a nauseating, fake way. Got my test results really quickly, I've gone a couple times recently and it's never been a long wait. Always less than 15 min for a walk in. What more can we ask for? So weird for people to complain about "customer service," you're literally there for bloodwork. read more

I have gone for Lab work numerous times at Labcorp in Carson City, Nevada off of Washington Street....not a person was waiting but the Staff were so uninterested and rude.....I will never go back to this office again . It ruined my day. If you are so unhappy with there jobs don't take it out on others . What a rude staff. read more

Rude staff at front desk, NO need for the attitude and sarcasm. Would not come here again.

Went right when they opened on a Thursday and was able to check in quickly with the iPads (I didn't have an appt) and was quickly brought back (within 30 seconds of signing in). The phlebotomist did a great job- quick and easy and painless. read more

I have a horrible fear of needles, and most of the time the person doing the blood draw makes it so much worse-they can't find the vein, they rub the inside of my elbow until it's sore, etc. So I was in a crappy mood, but Drs orders and all, ugh. I went in, and after about a 10 minute wait Helen took me to one of their rooms. She was done before I had time to freak out, and I did not have any bruising or stiffness afterward. Helen knows what's up-she got it done quickly and easily. read more

My doctor told me I could go to any Labcorp for my blood test, so I chose this one. When I arrived at this location I went up to the front desk. The staff completely ignored me. After an awkward few moments standing there I realized I should sign in on a sign in sheet that was laying on the counter. So I did that. Then I sat and waited. Still no acknowledgement. While I sat there I observed the staff being rude to pretty much everyone that walked through the door except for two guys that were regulars. I guess one guy just went to Hawaii so they all welcomed him back and were nice to him. Still rude to everyone else, but glad at least one person was shown respect and kindness. This is why they get two stars and not just one. After 45 minutes the lady calls my name. I walk up and she just puts her hand out. She doesn't speak, still doesn't make eye contact, no communication, nothing. She seems pissed that I can't read her mind. So I hand her all my ID, my insurance card, and my forms, I still don't know what she wants because she doesn't speak, so I gave her all I had to give. Then she huffs and puffs and tells me I'm at the wrong place. She gives me my stuff back and tells me to go to Elm street to another lab. Not once did she make eye contact. She seemed irritated that I wasted her time, like she was the one that sat in the waiting room for 45 minutes without any acknowledgment. It was the weirdest experience. I went down the street to Quest Diagnostic. The lady greeted me nicely when I arrived and they took my blood within 5 minutes. Labcorp left a lot to be desired. I feel bad because it is probably poor staffing and poor support of employees that has put them in this irritable state, but there is no good reason to be rude to people. No one seemed happy working there, I'm sure there is more to it than just bad customer service. read more

It was so nice to walk in this morning and have a Kiosk to check in with. I feel for some reason when they had that receptionist she seemed to have a little bit of an attitude. It was bad enough to deal with her and then have to be poked by a needle. Today's visit was a quick and positive visit. The lady drawing the blood was polite and informative. The office was a bit busy but it sure went by fast. I would say 5-6 ahead of me and I was in within 15 minutes of my arrival. I'm very happy with the changes made and won't be dreading going in every 6 months! read more

They are always so fast here! I never have to wait over 5 mins. The staff is always helpful and friendly! I have been going here for years and love the staff! If you need to get blood work done this is the place to go. read more

My phlebotomist was quick, confident, and friendly. I can't remember his name, but he had a curly mustache, a dragon tattoo, and a chin piercing. Give that guy a raise! read more

The employees at Labcorp on Ralston were lovely, despite being so busy and fielding setbacks left and right. They made my whole experience enjoyable. read more

Made online apt for 11:15 am and they took me at 10:35 am. Was helped at the desk by a big guy (weight lifter?) with tattoo and ear ring. He was very friendly, he executed a pain free stick and was friendly to me all the way to my leaving. I thanked him and was struck by his great attitude and competence. Had been to this location once before and they weren't so friendly. My 5 star review is for the "big guy" who made a great impression on me. Thank you and I hope you read this. read more

Understaffed. One lady was helpful but there was a man in such a bad mood. Not recommended.

Hard to understand why rude, passive aggressive behaviours are occurring at this location from the staff/receptionist when their job is already done by a kiosk! Asking for a wait time does not constitute unacceptably rude answering! Specially after a long wait. read more

Labcorp - Laboratory Testing Near Me - Reno, Nevada

I've been here twice now and both times the guy with the pony tail who works the front window is incredibly short and rude. He has no patience for the often elderly clients that need these services.I don't need Chick-fil-A employee levels of positive energy but please be a professional. read more

I made an appointment for routine blood work at least 3 weeks prior to my appointment that was supposed to be today (11/25/2020). My appointment was for 10:15am and I got there at 10:15 and checked in at the front desk where I waited to tell them I had an appointment for 10 minutes and no one had come to the front desk. I decided to check in online with my email confirmation and the email said I was good to go and I could wait in the car or near the LabCorp and I would get a text message when they were ready for me. I waited for 30 minutes in the parking lot because there were 10 people in the waiting room all sitting next to each other and not social distancing. Many of those people were also sick and coughing/sneezing so I did not feel comfortable waiting inside. I decided to just get my blood work done somewhere else because the staff at this office were so unprofessional. It has now been about 2 hours and I have still not received a text message saying they are ready for me. I didn't see one staff member during my 10-15 minutes waiting for someone to acknowledge me and the line forming. I would definitely not recommend this location. read more

I've been many times. The staff is fine. Some times the wait is long but that is to be expected especially in the mornings. I'm taking away a star because the waiting area is somewhat dingy...... read more

The people who work there are quite unfriendly (except for the blonde lady, she was nice). I felt like they had negative attitudes for absolutely no reason. The stairs leading up to the office are filthy. The building could use a good cleaning, which is not acceptable for a lab. read more

Terrible,terrible, terrible. Never posted results online, never sent to doctor, and lied and lied and lied. We called for results, they never sent them, told us TODAY they would email them, NEVER RECEIVED. Tests were done first week in June. AVOID! read more