I have been to Reno Diagnostic Centers several times and is my preferred location to go to for…read moremammogram screenings. Setting up appointments are a hit or miss, sometimes you'll get someone who is inhospitable or indifferent, other times you'll get the friendliest, most helpful person. It really is just crapshoot. BUT once you are at the center, the staff are very friendly and accommodating. During this recent visit, the young lady at the front reception room was very courteous and professional. The mammogram technician I encountered during this visit, Megan, was a consummate professional, she was very clinical and gave precise, easy instructions to follow. I've always had a positive experience at Reno Diagnostic Centers and I will more than likely continue using their services in the future.

Not good. After I…read morewent through so much time and trouble to even GET an appointment, and had a bunch of false information tossed at me while trying to get an appointment, Reno Diagnostic Centers violated Federal law regarding we Veterans when it directly billed me. To add further insult to injury to me, Reno Diagnostic Centers illegally directly billed me twice. When I call them, who answered won't even give me their name. The fact that Reno Diagnostic Centers FAILS to respond to negative Yelp reviews here screams to the public that they don't care one bit what the public thinks of it. Reno Diagnostic Centers violates Federal law regarding we Veterans and it's contracts with Tri-West. As a Veteran, ALL my health care coverage is with U.S. Department of Veterans Affairs (VA). VA very rarely sends me outside the VA for my healthcare. VA does that through a third-party service known as Tri-West. VA and Tri-West have a contract. Reno Diagnostic Centers entered into contract with Tri-West to provide me healthcare. Per Federal law, I have NO contract with Tri-West or Reno Diagnostic Centers. Again, per Federal law regarding we Veterans, I the Veteran have NO contract with Reno Diagnostic Centers. Federal law PROHIBITS outside VA healthcare providers such as Reno Diagnostic Centers who have Tri-West contracts from directly billing me or any Veteran or demanding any financial information of any sort from me, including but not limited to, Social Security number, or address, from Veterans. The only item outside VA healthcare providers such as Reno Diagnostic Centers who have Tri-West contracts can legally obtain from me, the Veteran is a copy of my, the Veterans VA healthcare id. Yet, Reno Diagnostic Centers routinely violates Federal law by directly billing me and other Veterans and illegally demanding financial information, including but not limited to, my the Veteran's Social Security numbers, my the Veteran's Medicare or Medicaid cards and my the Veteran's address, from not only me, but also other Veterans. When I called Reno Diagnostic Centers, what a LOT of work that was to get through, then no name given, and had a bunch of false information tossed at me, so I had to escalate to a supervisor. A supervisor, again no name to give, told me they know the rules they had agreed to under their contract with Tri-West and Federal law but had no explanation for why they keep breaking the rules they had agreed to under their contract with Tri-West and Federal law. It was "oh, well to bad so sad nothing we can do" from them. Reno Diagnostic Centers word is no good, they are UNPROFESSIONAL and they screw-over me as a Veteran. Reno Diagnostic Centers is NOT a Veteran-friendly business AND clearly contributes to why so many Veterans succumb to suicide at almost three times the rate of non-Veterans. P.S. Don't message me because in spite of my several complaints to yelp, for years now I am unable to open up any messages in yelp to me :-(

They were quick and comforting! When I jwalked in they greeted me and took me back for my lab…read moreservices immediately.

Have always had a positive experience with the Renown labs I have visited. Easy to make…read morereservations online, never have to wait beyond the scheduled time and you have easy access to your results using MyChart.

This is a great group of physicians, they are really personable, easy to talk to, and very…read moreknowledgeable. Their support staff are really nice people who genuinely care about their patients. It looks like there was issues in the past around their billing but I cannot speak to that. All I know is that I would gladly recommend my friends and family to have their X-rays or any IR procedures done by Reno rad.

I had a frustrating experience with the billing department at Reno Radiological Associates…read more After receiving an X-ray bill from the day I gave birth, I set up an autopay payment plan for $25/month. The payments processed correctly for five months and then suddenly stopped due to an issue on their end. I never noticed because it was on autopay but since the payments stopped, I started receiving past-due and collection notices even though I had set up autopay specifically to avoid this situation. When I called, they confirmed something happened with the account on their side but still expected me to immediately pay the remaining balance. I continued paying my agreed monthly amount, yet I still received a notice saying I defaulted on the payment plan. The balance itself was small, but the billing process and communication were frustrating and disappointing. Patients shouldn't have to deal with collection warnings because of internal billing errors.

I had my annual breast exam this morning. I just wanted to give Leah (front desk) and Anna…read more(technician) a huge shout out. They were both so friendly and kind and made my early morning appt go smoothly and quickly. My annual exams always give me a bit of anxiety and I immediately felt calmer when I got there because of these two women. Also - the waiting room smelled really good this morning. That also helped. LOL. Thank you Leah & Anna!! I hope you are both there next year!

I had an early morning appointment for my yearly mammogram with a very short wait time. Everyone…read morewas friendly, helpful and efficient! The waiting room was comfortable, socially distanced and contained beautiful art and calming music. This was my first 3D mammogram and I had the result in MyChart within 2 hours! Excellent albeit uncomfortable visit!! Thank you!

Going to the doctor or any medical appointment is already unnerving, to say the least…read more That said, if you ever need an ultrasound at Renown Imaging in Vista, you'll be in great hands with Carey. From the moment I arrived, Carey was incredibly kind, patient, calming, and genuinely comforting. She has a natural way of putting you at ease, which makes such a difference in a medical setting. We got so engaged in conversation that time flew by--before I knew it, the appointment was already done. Carey was also extremely thorough and took the time to explain the timeline for receiving my results, which I truly appreciated. Instead of leaving with uncertainty, I left feeling informed and reassured. She is an excellent representative of Renown Imaging in Vista, and I'm very grateful for the care and compassion she showed.

My husband had a MRI scheduled here today on a Sunday. Yes , on the weekends they are open from 9-5…read morepm and Monday through Friday 8-7 pm. Convenient hours! The gals at the front desk were very friendly and professional. They made my husband feel as ease with his procedure. Thank you!

A big Five Star thank you to Raquette in Room 1. You are a…read moregreat flabotomist and you drew my blood with style and care....and it didn't hurt! Thank you as well for your loving and kind personality. I love my great job sticker. I will choose Quest Diagnostics again in my future. Julie A

I've been to this location many times. The experience is hit or miss. Most visits, I leave with…read moresoreness for days after a simple blood draw, which has been frustrating. However, there have been two ladies who stood out--both were gentle, friendly, and took the time to talk, which I appreciated. There's never anyone at the front desk, but I believe that's standard for Quest locations. Overall, it gets the job done, but the quality of care varies.

1/24/26 We both had…read moreappts. to get lab work done..(scheduled it a few months ago for a Saturday .. I love the early hours. We were able to get in before our scheduled time!.. which works great because I needed my coffee fix).. Staff is always on top of things.. My phlebotomist was very cool! Why????... we shared the same birthday! That has never happened to me..

Very handy and convenient for me going there from Carson city. All very nice, friendly,…read moreprofessions and quick to get in.

In and out for routine bloodwork in the morning. They were packed and I didn't have an appointment…read morebut the lab side wait was only 10 minutes thankfully! I hoped I wouldn't have to sit long with all the sick people waiting! My technician was friendly and quick, practically painless!

I went this morning for labs and thought I'd beat the rush. So, everyone else had the same idea,…read moreand it was a bit busy, but check-in was easy and quick, and I really didn't wait that long. My lab tech was super friendly and she went into my arm so well, I didn't even know she had a needle in me. I don't have to do this often, but I frequently have a good experience at this lab every single time from start to finish!