Another successful online scheduling and implementation for yearly routine labs. So easy-to-use and…read morecuts the amount of wait time. I have the app on my phone so I anticipate readily receiving the results. Quick and easy. Friendly and professional staff, and clean office.

Labs just got done with my yearly labs. I made an appointment online. The online appointment system…read moreis actually quite nice. I had to change it a couple times and it was not an issue. You do have to jump through the ' let's make sure you're human' rings. As I walked in, the lady asked me if I had appointment. I told her I did and she told me to check in at the automated kiosk. Since I use LabCorp due to insurance, they had all of my information. All I had to do was scan my insurance card. Counter girl was efficient, a little friendly, but on a busy day, you can't expect much. Had to do a lot of tests, luckily it was only two vials of blood. The blood technician, not sure if it was a phlebotomist, perform a fairly painless blood draw. She was nice and friendly. I do recommend this place . Probably one of the better places and experience since I've had doing yearly blood labs.

Pretty simple process! Came in for some blood work. The guy working the front desk was a rock star…read more He was also the phlebotomist and also the one to fill everything out and ship it off. Very knowledagble and a one man show. Seemed a little busy to just have one employee though. During my visit there was one person before me, myself, and two people waiting after me so it did take a while. Not sure if it's that busy every day but if it is, I think they would benefit having another employee working. Other than that, great experience!

I needed quite a few labs done and when i called i was quoted $500-$600 by a woman named Olivia. I…read morewent in today and my labs totaled over $1,400. It was such a shock that there was a huge price discrepancy and that i was misquoted. I had a feeling that when I called she didnt actually figure out how much it would all be when she immediately threw out a number. This is wrong on so many levels and really blindsided me!

I needed some lab work done that did not allow me to know what specific day I needed to get my…read moreblood drawn, so I decided to do a walk in here at Renown's Lab location on Sierra Rose. Upon entering, there were about 4-5 people ahead of me with appointments, so obviously those people were seen first and then several people came in after right after me. Ultimately, I was in and out within 25 minutes, which I felt very reasonable considering I walked in without an appointment and several people ahead of me. I found this location to be very convenient and the staff quick and friendly.

This is the best place I have been to in Reno for labwork! Everytime I come here, typically…read moreonce/year, check-in is efficient and the wait is not long. I am a big baby when it comes to blood draws, but they make is easy. This most recent time, I had Joey and she was terrific! I nearly didn't even feel the needle poke! And the results of my comprehensive metabolic panel were posted just a few hours later!

Three stations of automated pre-check in are nice. The staff was all professional and pleasant to…read morework with, greeted upon arrival and on exit. Kudos to the staff. Well oiled machine.

I came in for my yearly lab work on a Monday afternoon. My appointment was at 1:45 p.m., but I…read morearrived early around 1:00. There was only one other person in the waiting area, and as soon as I checked in, I was called up to the window. Within five minutes, I was in the back getting my blood drawn. The staff were friendly, efficient, and made the whole process super quick and easy. The waiting area had plenty of chairs and looked clean and organized, with about six stations for the lab work process. Parking in the plaza is a little limited, but I was able to find a spot within a few minutes. Overall, a smooth and positive experience. I was in and out before my actual appointment time!

Renown sucks they don't take most insurance. They cater to broke people without insuranceread more

Jacob works the insurance desk. He is So Friendly and Helpful. Gen took my blood draw. Very…read moreprofessional and gentle. I don't go anywhere else.

The 1st time I had blood drawn here, it was a horrible experience! The phlebotomist was quite rude…read more& her behavior indicated she wanted no conversation, just sit down & shut up. She may have been very good, but her behavior was horrible. The 2nd time I had blood drawn, it was a much better experience because I had a different phlebotomist. In general, I would be scared to go back because of my first experience.

Last time I was here, you had to check in at the kiosk, no person to actually help if you had…read moreissues. I did not. However, I watched two people come in and have trouble. One rang the bell and the lady just kept telling them to use the kiosk, and when they said they were trying she kept saying use the kiosk, use the kiosk, use the kiosk. The person gave up and left. The second person needed help and after watching that, I helped. I was able to help them get their license scanned and checked in. This person was not a English first language, the lack of help was appalling to me. Then the billing. I have visited several times and not showing payments posted. I called and asked for a statement of account. Any provider should be able to provide this, it is a list of services and payments. I was told I would be sent the statement, what I received was individual copies of bills. I noticed a payment was not posted, I called back and the person, says, "there is another bill". (Why do I not have it, I thought) I said I requested a full statement of my account. She said, "we don't do that, we can only send copies of individual bills" so I asked again to have a copy of every single bill sent so I can reconcile to make sure my payments are posted. I am now waiting for that, but I will not use Quest ever again. It is ridiculous that they can't print one statement for me with everything and they way they treated people in person was degrading. Go elsewhere if you can.

My to go place for lab work. They are quick and so efficient. I'm a hard poke and I pass out easy…read more Nevertheless, today Elizabeth drew my blood. She was very thoughtful and asked me questions to take my mind off her drawing blood. When I was finished today, Elizabeth asked if I needed any water! I love the caring, thoughtful attitude. Highly recommended South Meadows for lab work!

Emma Vega in charge of checking people in for labs was very rude and unprofessional…read more She wanted to make my daughter and I wait in line behind two other people when it was our turn instead of doing her job and check us in. She had a very bad attitude and spoke to us as if she was there working for free and we we're intruding on her space. She kept saying she couldn't find my daughter's information in the system while taking her time and taking long pauses between questions. Emma Vega kept insisting we get back in line while the information pops up. Since when are people pushed to the side because of a "system failure" instead of attending us?! We did not get labs because of this rude, unprofessional woman who for some reason took her hate for her job out on my daughter and I. Emma Vega needs to realize that people have a very specific need for getting labs that are detrimental to health checks for the purpose of wellness and medical adjustments! Disgusting behavior!!!

My favorite lab! I'm always in and out and have the nicest staff. Mandy helped me at my last visit…read moreand she explained everything and really seemed to care that I have a good experience.

I came in for a walk-in at Quest Diagnostics because there weren't many afternoon slots available…read moreon their app. I checked in and waited, then a lady came out and said their last walk-in accepted is at 3:10pm and I was there before that time! There were no signs posted anywhere stating that they stop accepting walk-ins early or that they close check-ins at 2pm. The staff member who came out (a white lady) was rude and unprofessional, speaking dismissively to customers waiting in line. Here's the funny part... while I was writing this review, Yelp says they close in 42 minutes, and my phone time was 3:18pm. Seriously? Is this a joke? Who's managing this location?

A big Five Star thank you to Raquette in Room 1. You are a…read moregreat flabotomist and you drew my blood with style and care....and it didn't hurt! Thank you as well for your loving and kind personality. I love my great job sticker. I will choose Quest Diagnostics again in my future. Julie A

I've been to this location many times. The experience is hit or miss. Most visits, I leave with…read moresoreness for days after a simple blood draw, which has been frustrating. However, there have been two ladies who stood out--both were gentle, friendly, and took the time to talk, which I appreciated. There's never anyone at the front desk, but I believe that's standard for Quest locations. Overall, it gets the job done, but the quality of care varies.