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    4.3 (6 reviews)
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    2 months ago

    Quick and painless from check-in to the needle in my arm. Staff was friendly and professional. No complaints.

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    Quest Diagnostics - Inside the waiting area

    Quest Diagnostics

    (55 reviews)

    The 1st time I had blood drawn here, it was a horrible experience! The phlebotomist was quite rude…read more& her behavior indicated she wanted no conversation, just sit down & shut up. She may have been very good, but her behavior was horrible. The 2nd time I had blood drawn, it was a much better experience because I had a different phlebotomist. In general, I would be scared to go back because of my first experience.

    Last time I was here, you had to check in at the kiosk, no person to actually help if you had…read moreissues. I did not. However, I watched two people come in and have trouble. One rang the bell and the lady just kept telling them to use the kiosk, and when they said they were trying she kept saying use the kiosk, use the kiosk, use the kiosk. The person gave up and left. The second person needed help and after watching that, I helped. I was able to help them get their license scanned and checked in. This person was not a English first language, the lack of help was appalling to me. Then the billing. I have visited several times and not showing payments posted. I called and asked for a statement of account. Any provider should be able to provide this, it is a list of services and payments. I was told I would be sent the statement, what I received was individual copies of bills. I noticed a payment was not posted, I called back and the person, says, "there is another bill". (Why do I not have it, I thought) I said I requested a full statement of my account. She said, "we don't do that, we can only send copies of individual bills" so I asked again to have a copy of every single bill sent so I can reconcile to make sure my payments are posted. I am now waiting for that, but I will not use Quest ever again. It is ridiculous that they can't print one statement for me with everything and they way they treated people in person was degrading. Go elsewhere if you can.

    Your Main Lab - laboratorytesting - Updated May 2026

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