LabCorp's staff was incredibly kind during my visit. Everyone I interacted with was patient,…read morehardworking, and genuinely caring. Their dedication helps all of us take deep care of ourselves, and I'm grateful for the support they provide. We truly couldn't do this without their services. Warm regards, Michelle

Worst experience this time around. Note: best service will be rendered if you physically have the…read morelab order paper in hand. Renown's electronic orders do not communicate with labcorp's technology. The frustration was increased by my emailing the documents to labcorp on my tiny phone screen, only to find that the folks at the desk could not find the physician's NPI. This resulted in my having to drive to my PCPs office and a 15 min draw turned into a 2 hour lunch break and me being frustrated and angry. Will keep this in mind for future draws and a last minute lab draw now being scheduled at renown due to not having proper documentation.

I appreciate that there is a place I can go and just get my TSH or A1c tested just for my own…read morepersonal knowledge. The prices are reasonable and the Phlebotomist are caring. The list of labs that can be done here is extensive. Friendly and personable staff. I give them five stars.

Quick and painless from check-in to the needle in my arm. Staff was friendly and professional. No…read morecomplaints.

The staff at this location are all very nice and do the best they can. Every blood draw has been…read morepainless. If you are in a wheelchair don't come to this location. It is very difficult and dangerous to navigate from a wheelchair.

I needed some lab work done that did not allow me to know what specific day I needed to get my…read moreblood drawn, so I decided to do a walk in here at Renown's Lab location on Sierra Rose. Upon entering, there were about 4-5 people ahead of me with appointments, so obviously those people were seen first and then several people came in after right after me. Ultimately, I was in and out within 25 minutes, which I felt very reasonable considering I walked in without an appointment and several people ahead of me. I found this location to be very convenient and the staff quick and friendly.

Made my appointment months ago to get an 8am spot. Went in about 7:45 and signed in at their kiosk,…read moreas the online system I attempted to use yesterday did not accept my information. At any rate, I got in 8 o'clock and by 8:03 I was complete. Technician was very capable and didn't need to dig around in my arm, as sometimes happens. She was very personable, friendly, and I appreciated the on-time service.

I'd give zero stars if I could the woman working the counter had an extreme attitude problem and…read moretreated me like an inconvenience rather than a PAYING CUSTOMER. don't ever come here if you can avoid it. very unprofessional behavior

I prefer this location out of all the labs in Reno. They are fast, efficient, and its always clean…read more Its a busy place but everyone is polite. Have not had a bad experience yet

Renown sucks they don't take most insurance. They cater to broke people without insuranceread more

Parking is pretty easy in the shopping center lot. Location is more convenient that downtown, in my…read moreopinion. Kiosk (no contact) check-in on arrival (have your ID ready). Definitely nice to make an appointment in advance online, but unlike most centers I've gone to previously, this one was running behind, and my name was called about 10-15 minutes after my appointment time. The waiting room was a bit depressing. I highly recommend the option to wait in your car when you check in. I would have done that, but I didn't realize the wait time would be so long with an appointment. The room where the blood draw is taken had loud machines running, which was a little unexpected. The technician was nice, and the needle poke was quick, but the blood draw itself was uncomfortable. I had hydrated and the whole process was very quick, but as soon as the needle was out, my arm hurt more than usual and I had immediate bruising in the area, again unusual. Not the best experience overall, but not the worst either. TIP: If you want an early morning appointment (especially if you're fasting), make your appointment at least a week in advance.

Last time I was here, you had to check in at the kiosk, no person to actually help if you had…read moreissues. I did not. However, I watched two people come in and have trouble. One rang the bell and the lady just kept telling them to use the kiosk, and when they said they were trying she kept saying use the kiosk, use the kiosk, use the kiosk. The person gave up and left. The second person needed help and after watching that, I helped. I was able to help them get their license scanned and checked in. This person was not a English first language, the lack of help was appalling to me. Then the billing. I have visited several times and not showing payments posted. I called and asked for a statement of account. Any provider should be able to provide this, it is a list of services and payments. I was told I would be sent the statement, what I received was individual copies of bills. I noticed a payment was not posted, I called back and the person, says, "there is another bill". (Why do I not have it, I thought) I said I requested a full statement of my account. She said, "we don't do that, we can only send copies of individual bills" so I asked again to have a copy of every single bill sent so I can reconcile to make sure my payments are posted. I am now waiting for that, but I will not use Quest ever again. It is ridiculous that they can't print one statement for me with everything and they way they treated people in person was degrading. Go elsewhere if you can.

My to go place for lab work. They are quick and so efficient. I'm a hard poke and I pass out easy…read more Nevertheless, today Elizabeth drew my blood. She was very thoughtful and asked me questions to take my mind off her drawing blood. When I was finished today, Elizabeth asked if I needed any water! I love the caring, thoughtful attitude. Highly recommended South Meadows for lab work!

Emma Vega in charge of checking people in for labs was very rude and unprofessional…read more She wanted to make my daughter and I wait in line behind two other people when it was our turn instead of doing her job and check us in. She had a very bad attitude and spoke to us as if she was there working for free and we we're intruding on her space. She kept saying she couldn't find my daughter's information in the system while taking her time and taking long pauses between questions. Emma Vega kept insisting we get back in line while the information pops up. Since when are people pushed to the side because of a "system failure" instead of attending us?! We did not get labs because of this rude, unprofessional woman who for some reason took her hate for her job out on my daughter and I. Emma Vega needs to realize that people have a very specific need for getting labs that are detrimental to health checks for the purpose of wellness and medical adjustments! Disgusting behavior!!!

I came in for a walk-in at Quest Diagnostics because there weren't many afternoon slots available…read moreon their app. I checked in and waited, then a lady came out and said their last walk-in accepted is at 3:10pm and I was there before that time! There were no signs posted anywhere stating that they stop accepting walk-ins early or that they close check-ins at 2pm. The staff member who came out (a white lady) was rude and unprofessional, speaking dismissively to customers waiting in line. Here's the funny part... while I was writing this review, Yelp says they close in 42 minutes, and my phone time was 3:18pm. Seriously? Is this a joke? Who's managing this location?

My favorite lab! I'm always in and out and have the nicest staff. Mandy helped me at my last visit…read moreand she explained everything and really seemed to care that I have a good experience.

A big Five Star thank you to Raquette in Room 1. You are a…read moregreat flabotomist and you drew my blood with style and care....and it didn't hurt! Thank you as well for your loving and kind personality. I love my great job sticker. I will choose Quest Diagnostics again in my future. Julie A

I've been to this location many times. The experience is hit or miss. Most visits, I leave with…read moresoreness for days after a simple blood draw, which has been frustrating. However, there have been two ladies who stood out--both were gentle, friendly, and took the time to talk, which I appreciated. There's never anyone at the front desk, but I believe that's standard for Quest locations. Overall, it gets the job done, but the quality of care varies.