I booked an appointment online and I checked it 10-15 mins prior and I was taken on time. I highly recommend making an appointment rather than walk in. Super fast and easy service. Staff were welcoming. Will definitely return read more

I have been to this location numerous times. I have had a great experience. I always book the appointment online. The check in process via mobile device is awesome and easy. The longest I have waited is 15 minutes. I recommend Jill, Magdalena and Elizabeth. They are compassionate and make you feel comfortable. read more

The place is filthy. They keep the stations where they draw blood look fairly clean but the rest of the place OMG! read more

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Please be kind to the staff, they're doing their best! As someone who's needed blood work many many times I understand the importance of getting it done quickly but it's not their fault that the wait time for walk-ins is always so long, they're a small location catering to a lot of people. I've always had very nice people both at the front and in the back drawing my blood and have never had any issue of any kind! read more

Employees have poor communication with the check in procedures. They have unwelcoming Attitudes which in turn results in poor customer service. Management should be held accountable for poorly ran office. If you have a choice. Choose a different location. Worst experience I've had in all my years of using lab Corp. read more

Poor follow through in getting test results. Was told results would be available in 2-3 days. It's been 6 days and neither my portal nor doctor have results. Also check in protocol is poor. You have to wait in non distanced area that states should be limited to 8 people as stated on the door but had many more than that and that is after being called in to see the technician. Do not recommend if there are alternatives. read more

Don't waste your time, go to Quest. Took my 12 year old in for 3 blood tests and they FORGOT to get a vial of blood for one of the tests. We go back, give blood for said forgotten test and they MISPLACE the vial of blood before it even gets to the testing center! Are you kidding me?! Never going back there... I wish they had negative stars. read more

I've come in twice. The gal the other day said they do drug screening till 2pm. So I woke up extra early (cause I work) just to get it done before my office opens. Well they only do drug screenings 11-2pm. Which is silly cause that's the hours most people are at work during. Yes, it is a employment drug screen but I have to work before taking on the new job. Change the hours for the drug screen to where it will make sense! Annoyed and the guy who called me up called me by my first name I walked up confirming with my last name that it was me out of the whole lobby he didn't answer he just said are you here for blood work or drug screen. I said drug screen he said online it tells you the hours... you have to click multiple options for it to finally tell you the hours it does not say it on the front page. Unorganized and yes I am mad. Second time I have come in for a employee to finally tell me it's 11-2pm and not open till 2pm. read more

got me in and out in just 10 minutes with no appointment, Neveen took my blood and she was fast and it didn't hurt a bit! thanks guys!

Horrible If you value your life dont risk it by coming into this labcorp or any labcorp during this time of covid. There was no room for social distance in waiting area it was crowded with people and they do not screen before you enter to ensure safety from covid exposure no protocol at all. Rude staff very unsterile environment. I have made a report to the health department. I briefly went in checked in but left because I did not feel safe and I value my life. read more

After having a bad experience with Rancho Pueblo office, I came here hoping it would be better. This office was much cleaner and the staff were a lot friendlier. I came in at 8:30am and no appointment. The office was completely filled with waiting patients. I thought I would be there for hours, but the entire thing only took an hour and half for bloodwork. If you can I suggest this office over Rancho Pueblo which was awful. read more

They do not take Covid serious at all. They send you a text message then force you to wait in an over crowded lobby until they call your name. No one is here to get blood/urine lab work done by choice. We are forced to wait for 20+ minutes In this Covid piety dish. Reckless! read more

Horrible Service .. Had an elderly person wait over three hours and never got scene for blood work.. receptionist was very rude .. this was at the Murrieta location read more

After 6 weeks I needed to repeat my blood work. After my poor experience at Rancho Pueblo office, I decided to try the Hancock office. What a difference!!! The ladies at the reception were nice. I told I had difficult veins and she immediately gave me a heat pad. This was really helpful. The phlebotomist, Elizabeth, was really professional and nice. She could draw my blood without pain. It is a miracle for me. My suggestion is, if you have trouble with any procedure be honest about it and they can help you. Based on my experience, I totally recommend the Hancock office! read more

Do not come here. Thought it would b convenient since it's down the street from where i live but nope! I made an 11am appt and it is now 1145 and the women next to me had an 11:30 apt and was called back before me ? The waiting room is packed to the rim and people are standing in a line to check in still? Why make an appt if ur going to still wait an hour!? Horrible wait time and girl in the front doesn't seem to like to smile what so ever. read more

You receive what you put out....And I receive exactly that! ...love, and smiles today! Great ladies here!!! Lottie draw my blood, I didn't feel a thing! She got a HUG ! Good work ladies... keep up the good work, and smile to the ungrateful souls crossing your path! Ciao! read more

This place does no mandate face mask it is just recommend to wear one. This is very upsetting since people that come to a lab are not all healthy. Avoid this location if possible because they won't tell anyone to wear a face mask. This just defeats the purpose of it being state mandated. read more

Labcorp - This is not ok. Even patients with lung failure wear face masks. - Laboratory Testing Near Me - Murrieta, California

Service was fine but I was notified that I had a collection from LabCorp which was news because I never received a bill. I called and paid the bill with a promise from the CSR that it was their policy to have the collection removed from credit reporting agencies. Fast forward 2 months and now it's affecting my re-fi. They blatantly lied about their process. Very unethical organization. read more

I had been waiting in the lobby for about 20 minutes when I was told it'd be another hour and a half since there were 7-8 people in front of me, and I was required to wait in my car. I didn't have enough gas to sit in my car with the AC on for that long so I ran to get gas, a drink, and use the restroom since I couldn't hold it any longer. I was texted 25 minutes after I left saying it was my turn and I wouldn't be allowed to leave my sample if I wasn't there in five minutes. I tried calling to say I could be there in 7-10 minutes but I was sent to voicemail. Problem was, I no longer had to go since I used the restroom knowing I couldn't hold it for another hour and a half. I was eventually able to leave a sample but I'm severely disappointing in their system and front office staff. I've had to use their drug screening service for new jobs several times and this is the first time I had this problem, I won't be returning to them again. read more

The staff at this location are extremely rude! I will never go back to this location. Word of advice if you hate your job that much find a new one. I talked to 3 different people while I was there and all 3 treated me like garbage as if they were annoyed that I was there. read more

I don't like giving bad reviews or complaining in general, but this experience was extremely disappointing. I had an appointment for 1:45pm, arrived early and used their online check in feature, waited 30 minutes and finally got a text that my technician was ready and to come inside the building and wait for my name to be called. Waited another 30 minutes and approached the desk to ask for an update, as I had somewhere to be at 3:30pm. I almost gave 2 stars because the receptionist was friendly and apologetic for me waiting so long. But then I was told to go through the doors and wait in another waiting area for 20 minutes.... The operations seemed unorganized at best. I passed by another client holding her cup of urine after coming out of the bathroom and being told to place it in a plastic bin across the room, in full view of a lobby of waiting clients via an open door. Not much privacy involved. Also the bin I was told to lock my personal belongings in had soiled paper towels and a plastic bin of blue liquid inside. I didn't want to place my purse in there and had to request to have it cleaned. Also I clearly overheard the staff that performed my test asking another staff member how to give the specific test I was taking. Step by step. As if she had never done it before.... She was very nice and did a good job but the management here is sorely lacking. All in all did not get out until 3:10pm. read more

Got my metabolic testing done in less than 15 minutes. Super easy checkin via scanning drivers license and insurance card. My name was called after 5 minutes to pee, then paid my copay and was ushered to the the chair to have my blood drawn. Made me double check my name on the sticker and vial. Courteous staff. I normally don't do reviews but felt the need to balance out the negative as it it was one of the most pleasant experiences in a clinic. read more

This place is awful! What's the point of having an appt of they see you 30 minutes after your scheduled appt. Not enough seats for the amount of patients they see in and out of here. Find another location to go to cause this location sucks. read more

This was one of the best places to do blood work. It was easy in and fast out... front staff was super nice.. my new place for getting lab work done. read more

Today was a tad frustrating, the paperwork had us go to the wrong lab but labcorp handled it great for us and stayed open late to take care of us. They were kind, patient and even dressed up for Halloween. Thanks ladies read more

When I visited Lab Corp in Murrieta for a routine blood test on July 2, the phlebotomist advised me that my vein had "blown" when she tried to insert the needle. She instantly left the station and summoned Supervisor Elizabeth, who obtained a butterfly needle and conducted the draw herself. Supervisor Elizabeth knew how to manage the situation and the blood draw was successful. The sign of a well-managed business is a supervisor or manager ready to step in to solve problems when they arise. Also important, and appreciated, is the willingness of the phlebotomist to ask for assistance when necessary. I commend Lab Corp personnel for their willingness to address unexpected difficulties quickly. read more

Quick drug test for preemployment, only took a little longer because I did not realize I had to email them my electronic order (so double check). Its just really unfortunate to see staff scramble to provide quick and accurate service while rude people huff and puff in the waiting room. I appreciate all healthcare staff for the crucial work they do! Be nice to your local LabCorp staff! read more

This place has become so busy since the Jefferson location closed. They don't seem very organized at all and can be a little rude. Disappointed that this is the closest place for my routine lab work that I have to get every few months. read more

I wanted to leave Zero Stars. It's like a cattle call here, the patients are in one big room! It's not a discrete environment at all. I left here in two different occasions bruised in my arms and hands , since no one could properly find a vein! Quest is a much more professional environment and phlebotomists read more

The key to being seing in a reasonable amount of time, have an appt, and try a saturday. I was in and out after blood work and urine sample.

The location is nice and clean and the staff seemed efficient from my standpoint. I gave this location 3 stars because I didnt have an appointment and they treated me as if I did. They only did this due to my glucose tolerance test, otherwise it might have been a different story. I was called to the back and waited about 15 min or so and then was given my bottle. I was allowed to run errands and return within the hour. Upon returning they allowed me straight back to draw my blood. Here is where I had the issue! The tech drew blood and everything was fine until it came time to safety the needle. The tech pulled the safety with the needle still in my arm. Can you do this? Probably, but please make sure to pull out the needle before putting it in safety, as this reduces the amount of pain. Yes, its one more step for the staff but its less painful for the patient. Less pain = higher patient satisfaction. On another note, people are being asked to wait outside to maintain social distancing. With that being said, they only allow 8 people to sit inside at a time due to covid regulations. It would make it easier if you could make an appointment because those patients are being called in fairly quickly. read more

the wait is very long, even with an appointment you will still be waiting around 1hour plus.. front staff can be friendlier and explain to customer what is happening with staff so no one comes at each other with attitude. read more

Called to ask a question regarding fasting ahead of a glucose tolerance test. The woman ignored my question and proceeded to say I can make an appt online. I said, no I have a question about fasting, she said "hold on a minute" then proceeded to say to someone else near her "this woman needs directions on how to get here". Knowing she was talking about me - I said I knew how to get there but had a fasting question. The woman jumped back on the phone and said "I'm going to put you on hold". I sat on hold for 10 minutes before she hung up the line. So I jumped online and made an appointment with a different Labcorp office and will hope a full 12 hour fast is sufficient. Frustrating... read more

Super sweet staff and short wait times. I have bipolar disorder and take lithium everyday. So my psychiatrist says I have to get my lithium levels checked regularly to make sure they are not too high as it can be damaging to my kidneys. Its nice knowing I have a welcoming go-to place to get my blood drawn and be in and out before you know it. Thank you. read more

Arrived at 12:30pm to do a drug test and was served until 2:45. I'm not sure where it takes a place over 3 hours to collect a urine sample in order to do a drug test. They do not communicate as to the order and literally oversees people going on ahead of others that do not have an appointment. read more

This is my third set of bloodwork I have had for this pregnancy, and every experience has been excellent! I have made appointments prior, and have had virtually no wait time! The staff is great, and quick! I had to do my glucose test, and I had a comfy recliner to relax in. For a mom of almost 3, it was like a vacation! read more

Janelle is the best phlebotomist I've had... Ever. I've been nervous about getting my blood drawn; so much to the point I hadn't voluntarily had a lab test done in over 7 years. I felt absolutely no pain, pressure or uncomfortableness and before I knew it, it was over! I would highly recommended Janelle If you are hesitant and nervous about getting your blood drawn, see Janelle at LabCorp. 5 Stars, would give blood again. read more

After a horrible experience at LabCorp's Single Oak office in Temecula where I walked out without getting anything done, I made an appointment to have the work done a few days later at this location instead. I was pretty much on the defensive when I arrived, after having dealt with one of the rudest receptionists I've ever experienced when at their Single Oak office. This is a good size office, clean and well decorated with a good amount of seating. The woman at the front desk was very nice. I was expecting the worst, but instead, she was friendly and professional. She briefly chatted with the man behind the counter, who I later realized, was the lab tech. I didn't have to wait long (I did have an appointment). The gentleman called me back and greeted me cheerfully. He made me feel comfortable and was focused on me and not just on the task at hand, which I appreciated. He explained what he was doing before he did it and made some small talk too. It didn't hurt and he had no problem finding a good vein (not always the case). Both of them said goodbye to me as I left! As being poked with needles and having to pee in a cup goes, this was an excellent experience! :D read more

This location is NOT child friendly. We had to bring my 6 year old in for blood work and every single person we encountered aside from ONE employee were complete jerks. My daughter is EXTREMELY terrified of needles, so we knew this would not be easy, but all of the whispers, snide comments, and eye rolls were not appreciated. To tell a 6 year old to "just get over it kid" is unacceptable. It really did not help the situation and mama bear was ready to punch the next jerk to say something as they walked by. This was her first experience getting labs done and now she is even more terrified because "everyone" was mean. I wish in all of this chaos I would have got the name of the one employee who was patient, kind, and really tried to reassure my daughter. She really did go above and beyond. Her coworkers should take some notes. A lot of other things happened during this shit show of an appointment, but bottom line is take your child to a lab that specializes in pediatrics, or just avoid this specific location. read more

Be prepared to WAIT FOR-EV-ER! Terrible service, and horrible attitude by the receptionist. I was told they had ONE phlebotomist working. Absolutely ridiculous. Murrieta was the worst experience I've ever had at a LabCorp location. Upon arrival I was told it would be about a 2-hour wait because I was a walk-in. I wish I was told that when I called beforehand to make sure they accepted walk-ins. I didn't end up getting services because I left after waiting 2 1/2 hours and they said it could take up to 3 hours more. Zero stars wasn't an option. I created a Yelp account just to post how awful my experience was. I will never return to this location again. I should've stuck with Quest Diagnostics. Do better, LabCorp. Hire more phlebotomists. Be honest about wait times. Tell your staff to be kinder. read more