I moved to Reston in 2011 and everyday, I would pass by this cute, quaint, corner cafe on my way to work. I would practice pronouncing "La Madeleine" over and over. Well one winter evening, my daughter and granddaughter wanted to grab a bite to eat. So I told them, please choose someplace close to where I live. My daughter said, how about La Madeleine? Ok, I said. I have been wanting to try it. Well, we go and immediately I'm attracted to the warm atmosphere, the cozy wooden structure and French decor. I approached the service counter to see the ample selection French pastries and sandwiches, soups and salads, a variety drinks to include the BEST coffee ever. The server was extremely polite and explained how ordering worked. We ordered and sat at a table near the well-lit, burning fireplace. This made our meal extra special. The experience was completely enjoyable. From that time on and even till now, I make my weekly stop in to La Madeleine for coffee and one of the scrumptious blueberry muffins. During the warm season I enjoy eating outside while reading and sipping my coffee. Sometimes, I just sit and watch the cars and people walk by with their dogs. Occasionally, a little bird might visit and chirp for a piece of bread. Oh, and if you use the restroom, you will learn a French word or two. Bonjour! read more

Reliable and consistent for a casual French-style café. The coconut cake is moist, simple, and clearly on the sweeter side--good if you want something indulgent. The crème brûlée is smooth and rich, also leaning sweet rather than balanced. Drinks follow the same pattern: creamy, mild, and approachable, with the whipped cream version noticeably more dessert-like. Warm atmosphere, efficient service, and fair pricing. 5/5 within its category--predictable, satisfying, and well executed for what it is. read more

See all

The food is delicious! I ordered a croque monsieur and a sacher torte parfait. The sandwich bread was perfectly toasted and the ham and cheese melts in your mouth. The Sacher torte was sweet and a great combination of textures. My only problem was that my spoon was a bit big for the parfait. It all looked just as amazing as it tasted. The service was also pleasant. I'm pretty shy so I tend not to talk too much when I order, but the staff greeted me as soon as I walked in and were friendly. I had a bit of trouble hearing the man while he was taking my order, but he was friendly nonetheless. The staff was not rude as other reviews suggest, just a bit to the point at times. Ambiance was also lovely. The interior is well decorated to feel like a little French cafe with lots of indoor seating. I chose to eat outside where they had just a couple tables. I was a little confused where I was supposed to go to order at first, but I figured it out eventually. They could definitely use some better signage for that! I came in on a Monday afternoon and it was pretty empty, which I appreciated. read more

la Madeleine - Croque Monsieur with Chips - Bakeries Near Me - Reston, Virginia

Really disappointed with how much this place has gone downhill lately. The food portions have noticeably gotten smaller. I ordered a bowl and was given what was basically a cup-sized portion, then told it was because the "bowl size is different." That explanation honestly felt misleading. The service has also declined. There is a cleaning lady who comes across friendly at first, but the moment you ask for something, her attitude completely changes and she becomes very rude and unpleasant. On top of that, the coffee is almost never hot or fresh anymore. Between the declining food quality, smaller portions, and poor service, this place just isn't what it used to be. It's especially disappointing because this used to be one of my favorite go-to spots. read more

The food was ok. Ambiance was ok too until the bus lady started talking nonstop and very loudly to a friend right behind us, for a long time. Then I wanted to take the first sip of my water and I noticed lipstick marks on the edge of my glass..(I wasn't wearing lipstick)! That was gross. read more

la Madeleine - Lipstick marks - Bakeries Near Me - Reston, Virginia

I ordered through Uber Eats and the food was just all right. Nothing great but just all right. The service was a bit slow and it took a while to get to my house because the Uber driver took a while to get to my house and the food was a bit cold so I had to reheat everything. I will not be ordering from here again. read more

See all

I'm a local resident, and every time I visit this location, the experience is consistently disappointing. No one greets you when you walk in, the store always feels understaffed, and even when employees see you, they tend to ignore you. It's a shame, because this could be a great spot. The food is average, but the service is what really keeps me from coming during lunch hours. You end up waiting so long for someone to take your order that you run out of time and have to leave to find food elsewhere. It feels like no one really cares -- except the cleaning lady, who is the only person that consistently shows effort. read more

I've been meaning to try La Madeleine since I first discovered it and I just so happened to be in the mood for a coffee and something sweet and remembered that I was close to it so decided to pop in. Definitely a little confusing when you walk in as you're not really sure where to go or where to stand for both dining in and takeout but I promptly figured it out. I ordered a few baked goods to go and a small cold brew and let me tell you that the coffee was DELICIOUS as were both the palmier and the linzer cookie ... literally had to stop myself from eating them all because they were that good! I'll definitely be back to dine in and try lunch. read more

See all

FOOD We ordered a whole Chicken Parisien sandwich to-go, and it was ready within fifteen minutes. It was delicious-- the chicken, bacon, mayo, and cheddar meshed well wonderfully together with a rich, umami taste. La Madeleine is one of our favorite places to visit for fast casual dining, and it lives up to our expectations every time! (Especially their bakery items that are great for get-togethers or parties) SERVICE The staff are kind and friendly. There are two different counters to order-- one for dining in (left) and one for carry-out (right). AMBIANCE There are a variety of tables available throughout the store for 2s, 4s, and more. The decor is neatly organized and fits the theme. PARKING There is ample parking available in the lot in front of the establishment that is shared with neighboring stores. read more

See all

Wanted to grab something quick on my work break and liked the menu offerings. I was not disappointed. The restaurant is a cross between a cafeteria style/bakery ordering and a cozy rustic atmosphere, with lots of seating in different rooms that make it feel more private and personal away from other crowds. The employees were super kind and gave me recommendations on dinner choices. I got the croque monsieur and seasonal chicken salad and both were delicious and exactly what I was looking for. The pricing was affordable. And the bakery still had dessert options despite being 1 hour to close. I really liked this place for my first time there, will definitely be back as there were so many options on their menu and bakery that I wanted to try. Definitely recommend. read more

See all

I came here to get a iced latte with almond milk and one pump of sugar-free vanilla and I walked out with us and they insisted that they put coffee in it, but there is no coffee in here overall the vibe was really weird and I would like for the business to correct us because I know sometimes are tough but it's also unacceptable read more

la Madeleine - There is no coffee in this latte for sure - Bakeries Near Me - Reston, Virginia

The service was unfriendly and the server was pretty inattentive. The food was alright for what it is however their menu system in my opinion needs to be updated. It's confusing to have menus presented at the front yet have no menu along the walls. The system they have implemented makes it look like it's a cafeteria style setup however you have to order off the menu or through the glass. Great concept but needs tweaking. read more

This food is terrible I went here for a Nutella crepe and I got first no Nutella and took a long time and over priced truly terrible read more

la Madeleine - This food was disgusting ordered a Nutella crepe no Nutella and it was terrible and 13 dollars please never go here - Bakeries Near Me - Reston, Virginia

A little unorganized. Staff was not very helpful to us first-timers - even after we said we didn't know how this worked. Maybe we just caught the wrong shift, or they're so used to regulars they don't reach out to ask if help is needed, or they are just tired of their jobs... ‍ That being said, I loved the decor. It felt like a cozy, warm, "underground" cafe with a touch of library/study tones which invited one to sit and linger - alone, maybe to read while eating; or with friends, to chat and visit over comforting food... And we loved the food. The eggs, where applicable, were light and fluffy. The dishes flavourful, and the dish selection was varied. This was also where the not knowing how this place worked kind of bit us. What I ordered was apparently on the "cafeteria line" and therefore was given to me immediately at the cash register after paying. My husband's meal was made to order, so it came out to our table a good bit later. If I wanted to eat my food hot, I had to start eating right away while my husband sat and waited for his food. Or, I could wait for him and then eat my food cold. I don't understand, their knowing his food would take a bit longer, (and the fact we were together) why they didn't just wait and bring all our food out together when his was ready. Is this a French Cafe thing I just don't about? We would definitely come back for the food and atmosphere. The staff? We would hope to encounter a more friendly, helpful group the next time around... read more

See all

Been going to this restaurant for two decades and never failed my family! Always love the combination of chicken salad croissant and tomato basil soup! read more

Bought Kish was not warm and was not fresh It was around 8 pm It used to be very good place Maybe because I arrived at 8 pm But it should not be like that at all read more

They forgot the order that I had placed online a few days earlier, so it took them a while to first find what the order was supposed to be; it then took them one hour to get it ready. The pecan pie ended up not cooked enough, with a liquid filling. There were several other people waiting because La Madeleine could not find their order either. No apologies, no "I'll get you a coffee while you wait", nothing. I used to be a regular customer, but over the years La Madeleine has gone from mediocre to horrible. There are plenty of new options in Reston/Herndon, I'll take my business somewhere else. read more

Let me start with a positIve: this is one of my favorite local breakfast spots; it has a good ambience and great prices (better than most competitors). However, this place is dirty. The tables are not clean and are filled with crumbs, as the windows, too. Also, customer service especially from the gentlemen who's takes the food orders in the morning is terrible; he's unfriendly, hard to understand, and doesn't seem to care to be there. He is off putting. Also, the food and drink/coffee temperature aren't hot. Yes, this place can get busy and have a high volume of people (after 9am), and that might be a reasoning for the accumulated dirt, lukewarm food and testy service, but if the restaurant is serious about improving and holding it to its brand, changes need to be made such as: + Hire more employees so they're not spread too thin + Replace the gentlemen at the front who's taking food orders in the morning with someone who's happy to be there, positive and, inviting. This gentlemen is the first opinion and introduction to the restaurant and his lack of interest, care, and unfriendly attitude spoils the experience of the place from the get go. + Lastly, have a routine and scheduled clean ups. Perhaps with additional (quality) hires these changes can be made, but until then, this place needs work. * Because I care about the uniqueness of La Madeleine I write this 2nd (stronger) review. I've included pictures as examples, too. If changes are made, I'll be happy to remove this review, but until then, this my assessment. read more

See all

This is the worst restaurant I have ever been to. Service is so bad food is so cold and even the cappuccino they got us. I ha ha OK OK OK t hardly had coffee. It has no taste. As much as I would, I was excited to go because I love all of this Frenchie style restaurants. I was so disappointed, with what I saw and what I went through never never will be back to that place anymore. read more

Sooo good. I love to have breakfast and croissants here, service is nice. The atmosphere is very good. It gives a feeling like being in France. read more

la Madeleine - Bakeries Near Me - Reston, Virginia

See all

Parking: there is a ton of parking! It is located in a shopping center, near the container store! It is in the corner of the mall strip. Seating: there is a ton of tables and seats! I like how there are different areas, away from other people. You can enjoy your conversation without feeling so exposed. The French vibe is very cute! Food: there is a variety of things on the menu! I like their choices of soup and sandwiches. My friends did not like their hot chocolate, they said it just tasted like warm milk. Bathroom: there are bathrooms in the back. The ladies room has two stalls. The fun part is they teach you French in the bathroom! Haha Price: I think it's a good price for what you get. Service: our cashier was very nice and patient! :) read more

la Madeleine - Their cute to-go cups! - Bakeries Near Me - Reston, Virginia

I got baked potato soup, French dip and crème brûlée. Holy moly it was sooo good. The crème brûlée was fantastic. The store is very French rustic, super cute. And the manager was very very nice. read more

The food is excellent, I can't comment on the ambience because I'm only doing takeout, I feel like the service is good. However, I think the prices are extremely high for what you get. There's no reason why a small takeout container of soup should be as expensive as it is. It's terrific, don't get me wrong, but it's not a good value read more

Súper cozy and friendly staff. A nice retreat for lunch by the fire on a cold December Day read more

Have to create an account to order. What a waste of my time. People order on the go and don't have time to login, create an account t. And regardless if you already have one, you have to go to a login link in order to proceed and order. What the fuck? read more

My husband has fond memories of eating at La Madeleine so he treated me to lunch! I've never been to one, but it's a cute fast casual spot. I ordered the chicken Parisian with tomato basil pasta salad and my husband ordered the Chicken Riviera with a cup of tomato basil soup. We split everything so we could try it all. The food was great and came out super fast. The whole sandwich and a side is pretty hearty so I would recommend ordering the half sandwich and side. The pastries looked good and I will definitely order one next time. read more

See all

So Disappointing! I've been eating at La Madeleine for years. We stopped in to grab a chicken ceaser salad and a cup of french onion soup. The romaine lettuce was limp and I'm not sure what kind of chicken I tasted. It certainly was not the yummy white poached chicken breast I remembered. Very dissatisfied and out $40. Plus dollars. read more

We ordered for delivery, and the food was excellent as expected. The delivery worked nicely, considering we were staying at a nearby hotel.

I has always loved this place. They are on a skeleton crew for COVID and doing their best! I had hoped to find some macarons but the chocolate tart was still delicious. I always recommend the tomato soup it's amazing! The interior is cute and quiet with a fireplace. The staff is good but could be a bit friendlier. Easy parking out front. read more

la Madeleine - Chocolate Tart - Bakeries Near Me - Reston, Virginia

Hopefully you get lucky . Do not go at lunch on weekends. Over toasted, overcooked, bland. A waste of money.

I went to this place for breakfast because a friend said it was good, order some food and sat down . Then i saw a little mouse running under our table , couldnt take any picture cuz it happened really fast, At first i thought it was my imagination but told and employee and she ignored what i told her. A moment later other people saw them and told the manager and he was acting like whatever. I cant believe this is the first review about this. read more

Came here and got the avocado toast, with a side of bacon and an iced mocha. The food was okay, but the mocha tasted like chocolate milk and did not even seem to have espresso in it. The interior seemed a little run-down overall and ordering was a little difficult as the person working the register had a hard time understanding anything I asked for. I would probably not come back, but it was not horrible for a relatively cheap breakfast. read more

la Madeleine - bacon and avocado toast on a plate - Bakeries Near Me - Reston, Virginia

Very rude person name Daniella works here She messed up my order for 3 meals to take out. I called her after I got home she never apologized and said come back and get the right stuff. I said it's too far . Then she all of the sudden used the familiar excuse saying she didn't understand me and yelled and very rudely hung up the phone on me. All she had to do was apologize and be understanding. It was very disrespectful and stressful because my quests dinner was ruined. I will make sure to contact the main office . read more

The good: 1. Any baked goods 2. Chicken La Madeleine is amazing. Balsamic-marinated chicken topped with creamy wild mushroom sauce!! 3. The potato galette. I'm not a big potato guy, but this is super tasty. It's like a latke on steroids. A potato cake with Parmesan, green onions & spices baked golden brown and crispy on the outside. The ok: 1. Coffee isn't bad. It's not that great either. The bad: 1. Bacon is over cooked. Every time and every location. WTF?!? 2. Service is almost always slow. read more

See all

Was actually so good got the salad n croissant n strawberry crepe yum pls make one in Frederick Md read more

la Madeleine - Croissant n salad - Bakeries Near Me - Reston, Virginia

We've been going to La Madeleine many years and this is the first time I've ever felt need to leave a bad review. The management may have changed or something but the last 2 times we've been there the soup was lukewarm, spinach quiche lukewarm also, water glasses weren't out and they offered plastic cup. Just in general not the same. read more

First timer. Lemon tart: 1 Star. NOT memorable, bland, and simple. It does taste like lemon but it needs more. A friend had the creme brûlée cheesecake and it was not so good. Both have unique flavors that were competing and both are lost in translation. Will not repeat! read more

See all

I order from this location a lot and have been coming here since I was a kid but lately I've noticed that the quality of the meals have definitely gone downhill. The crust of the quiche is a bit soggy and the pesto pasta which has been an absolute favorite is completely bland in flavor. I'm not sure if it's because they use less sauce so the pasta is more on the dry side?.. But the staff also disregarded my requests. The soups however, are still delicious and on par. My favorite is the tomato and baked potato soup. Might be ordering only those from now on. read more

I went at 7pm on a Wednesday and got a bowl of corn chowder. The soup was cold. For over $7, I could get a whole tub of soup from grocery stores that tastes much better... read more

This place has been on a slow and steady decline since the pandemic. The food quality has gone down as the prices have gone up. Now they are also charging an 8% "commodity fee" on any order. Most places want to keep customers happy - la Madeline it seems wants to chase them away. You get less and poorer quality food then you used to get for higher prices and now a hefty fee on top of that as well. I won't be back ever again, I'll go somewhere that values their customers and doesn't try to fleece them. Also the "commodity fee" is not posted anywhere, which if this was in DC, would be against the law. read more