I've never thought of catering from la Madeleine before - after my recent lunch I have to question why I waited so long. We had a wonderful selection of sandwiches, great lm bread, plus sides to enjoy. Ordering was fast and easy, and delivery was on time. read more

Unfortunately, this was a very disappointing experience. The soup was served cold, and the sandwich barely had any chicken in it. At the end of our meal, my children wanted dessert, so we waited for someone to come take our order. The person in charge attended to everyone around us, but repeatedly ignored us . We were left waiting while other customers were helped before us. At that point, we felt extremely uncomfortable, ignored, and honestly discriminated against. Because of the way we were treated, we decided to leave without ordering dessert. The restaurant can check the security cameras to verify what happened. This occurred on Saturday, September 26, and we left the restaurant at approximately 6:05 PM. The cameras should clearly show that other customers were being attended to while we were repeatedly overlooked. We came to enjoy a meal with our family, but instead we left feeling unwelcome, ignored, and disappointed. I sincerely hope management takes this situation seriously and considers refunding our money. read more

La Madeleine has been a go-to for that somewhat French style cafe for years. While the quality of the food has seemed to decline over the years I still frequent La Madeleine because there's something comforting about it. Maybe it's the big fireplace you may be lucky enough to sit in front of or maybe it's my favorite eggs champignon, I'm not sure but I keep going back and I t always feels quaint and cozy. Service can be hit or miss. The one thing I would suggest is you check your to-go order making sure everything you ordered is inside that bag. Obviously dessert is always a necessity here and they have the best selection. Never say no to dessert. Ever. read more

This specific McKinney location is why we keep coming back. The customer service is amazing. The managers really get to know their customers and you don't feel like a stranger coming in the next time. Thank you for the people working at this location. Y'all truly make this la Madeline. read more

la Madeleine - Pastry - French Near Me - McKinney, Texas

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Argumentative, hates her job Addy is one to stay away from if you want to enjoy going to LaMadeleine! Customer service should be taught is high priority! Addy is in wrong line of work! read more

We enjoyed our visit today. Friendly people and good food. We had soup salad and sandwiches.

I have frequented La Madeleine for years. First time today my sis and I ordered a delivery from the cafe on W. University in McKinney, TX. We couldn't eat our food it was so bad. The croutons on my salad were soggy and tasted of old grease. The lettuce was limp & black. The Friand's puffy crust tasted old and greasy and no cheese inside. The Friand had perhaps 3 tablespoons of mushroom sauce on top if that much. We had to throw it away. This restaurant will give a bad name to La Madeleine and that is sad and most of them are so amazing. Nothing fresh in this place. read more

The service was friendly and prompt. The restaurant was clean and sitting by the fireplace was great!! The food was good as always. We will be back. read more

I do not recommend this la madeleine. Soup was practically cold. Salad was too vinegary, and the children's pasta was watery with lumps in it! The child with us refused point blank to eat. Had to ask for cutlery even to eat. I got the salad remade and they didn't even bother with croutons or Parmesan. Evidently everything is too much a burden - like work! Female bathrooms had no toilet paper or soap. Will be skipping this place in future. read more

la Madeleine - This is meant to be a children's pasta Alfredo! - French Near Me - McKinney, Texas

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Bill went above and beyond for customer service. Thanks for the beautiful display of my goodies. read more

la Madeleine - French Near Me - McKinney, Texas

We ordered their desserts specifically the Sachet chocolate cake and parfait. They taste good but are on a sweeter side. The coconut cake is yum. Both were moist on the inside. I would give it full star had they been a little less sweet read more

la Madeleine - Sacher Torte slice - French Near Me - McKinney, Texas

Stopped by on NYE to grab some lunch, to go. Ordered two whole Chicken Cesar sandwiches with a side of pasta. The side of pasta I was given was so disappointing. read more

I've written before about La Madeleine's history in Dallas. I've also,pontificated on their decline that stated about ten years ago. That's why I was surprised to find a brand new La Madeleine sitting in the far northern suburbs. I'd thought since they couldn't get the operation of the established stores back on track, expansion would be out of the question. I guess I was wrong. Walking into this newer one is a very esthetically pleasing experience. The signature faux French Cafe looks,central fireplace, delectable desert display. I decided to give my go to La Madeleine order a try. The American Breakfast. Consisting of two scrambled eggs, four bacon strips and a fresh croissant. The secret here is the scrambling of the eggs,which after years of perfection has been off lately. I'm happy to report my American Breakfast while good,can be improved on by...you guessed it. Scrambling the eggs Mo Bedda! I have no doubt in this impossibly busy location they will fare well. I just hope they can handle it Go...for now read more

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Your chicken Caesar salad need to add more lettuce. It's too expensive and the lettuce really flat in my plates. The lettuce it's not expensive at the market store. I'm really disappointed for the service not like in Plano. I'm not coming back in McKinney. Need to train more your skinny guy worker. Bad servic read more

My husband and I both got the salad sampler. I had a Caesar salad and the lettuce was not the leafy green romaine I expected. Not good at all. The fruit was old and shouldn't have been served. The service was good, but the food quality would keep me from returning. Used to like this place, but won't be back. read more

I am a frequent patron of La Madeleine in different locations. Sometimes service can be long during the busy lunch and dinner hours, but this can be expected. The quality of their food is ALWAYS top notch and brings a welcome relief from out deep fried world. Their Potato soup simply cannot be beat ! read more

Their food is delicious. Their tomato soup is our whole family favorite. Beautiful place too. read more

We just had lunch here and it was so amazing! The staff are super friendly and helpful. Enjoyed the hot chocolate special- I definite must. Greg the manager was very nice and made sure everything was enjoyable. read more

The McKinney location is amazing! Very cozy with excellent food. Addyson is our favorite staff member there. She is friendly, knowledgeable and helpful. We always love her recommendations on best options to try! Everything has been delicious! read more

Everyone is always so sweet and the food is always exceptional. I can't recommend this place enough.

I was in this area for meeting today and saw this La madeleine. I had a really bad experience on the Belt line Addison location previously, it took me a moment before I decided to walk in to give it another try. This location is very clean. Everyone is very friendly, happy & helpful. Once I walk in, the server already greet me. Wonderful service, great place to hang out. Pastries still the same like before, delicious. Would come back this weekend to have breakfast here. read more

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Excellent service and Food quality always great!! And they have FREE bread and their rewards program gets even more free bakery items!!

This place hit the trifecta, bad service, bad food and high prices. McDonald's is better food. Never ever going here again. The worst. they should be out of business within 6 months read more

We love La Madeleine and visit a few times a year to get our Tomato Basil soup and Cesar salad fix. This is our first visit to the McKinney location and we like that it seems a little brighter and airier than the other locations. Frederick was the young man that ran the register and he was the nicest! His customer service was impeccable. With Covid, the flatware and bread are now behind the counter. When my daughter asked for additional bread slices he obliged happily. Gotta have that bread to dip in the soup ya know! The employees on the service line making salad and dishing up soup were also very professional and attentive. By far the best La Madeleine we have ever visited. And as an added bonus, who doesn't love learning French while visiting the restroom. The recording of French class always makes us giggle. read more

la Madeleine - A view from my table. The pastry counter is calling our name... - French Near Me - McKinney, Texas

Ordered a sandwich, baguette, and three bowls of soup to go. Was missing the baguette and a bowl of soup. They constantly mess up to-go orders. Eat in or don't come. read more

I've been here a handful of times for breakfast. I always forget about this place. I love the inside decor; they have a variety to choose from. And for a chain; they're not terrible. I'm obsessed with the lemon tarts I get one every time! I have had a few of the breakfast options; and they were all good. It's a nice place to pop in and get something quick. read more

la Madeleine - Lemon Tart - French Near Me - McKinney, Texas

The service I received, in a prime lunch time while getting something Togo by Ryan, was outstanding. He was kind, quick and genuinely seemed to want to assist me! The food is always amazing, but I know that amazing service is hard to come by these days. I will be back for him alone! read more

Beautiful new location at Hardin & 380. The interior is spacious, bright and clean. Great customer service and fresh French fare (say that three times fast!) that you come to expect from La Madeleine. read more

la Madeleine - Heart Cheesecakes - chocolate ganache covered & plain with confectioners-sugar dusted raspberries - French Near Me - McKinney, Texas

Interesting place a bit confusing regarding how to order essentially you go to the counter and give you an order and then go pay and sit down and they'll bring food to your table. The food quality is decent and will put a touch of France around the place read more

Love their pastries, e joy their French dip, cold pasta and Caesar salads. Their breakfast is hit and so good. The coffee is nice. Looking forward to their fruit tart cake. read more

I received a strawberry almond goat cheese salad with no goat cheese. My other salad was delicious. Field green salad with cranberries, pecans and chicken. You just can't miss a main ingredient on a menu salad. read more

la Madeleine - Strawberry, almond, NO goat cheese salad, very disappointing. - French Near Me - McKinney, Texas

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Such a great ambiance and experience. We sat right in front of the fireplace and the food and service was amazing. I had a small issue with one of my cards at the register and the manager politely assisted the employee. It was so refreshing to see a manager respect their employee and care for the customer at the same time. I haven't been to La Madeleine in a while and I came because I had a gift card but after this experience I will become more of a frequent visitor. read more

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This place is great! The food is always so fresh and delicious! The staff are friendly and helpful when it comes to ordering. This restaurant is so cozy especially with the fireplace. read more

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Always my favorite to get fresh pastries and other little yum goodies. My sons favorite pasta and my daughters favorite croissants

This was my first ever French influence sit-down! Loves: Dishes were in the French language. I do not know French, so I was having fun looking at all the names and spellings. The menu was easy to look at, read, and colorful. It is sort of like buffet style. Figure out what you want to you when entering, grab a food tray, tell the cooks, and walk away from the register with your food on tray and sit. Don't worry about your trays and trash at the end, they pick it up when you've left. It was a little chilly in there, but I was too busy once I started to eat that I warmed up. The feelings inside were different from outside. Inside it's exposed wood and pictures of France. Outside, the charm is only in the name. I'd love to go again and try something. I got the croque monsieur. Pronounced "crook". read more

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The girl at register- needs to go back to basic training! She cannot multitask! She can't place a order, hand out silverware and drink cup‍ Brain overload for her! Now they got an extra star because of the nice little girl who brought out the food ! read more

la Madeleine - French Near Me - McKinney, Texas

Picked up pastries and left. They were delicious. Lots of people eating breakfast but the menu doesn't look like our thing. The girls who work there are friendly! read more

la Madeleine - Tarts - French Near Me - McKinney, Texas

I ordered meal that comes with avocado toast. Avocado toast was the main reason I ordered that breakfast meal in the first place, and you barely can see avocado in there. Also, first time I brushed off an incompetence of the workers there, but second time they were pretty incompetent again. Two people at the cashier register had no idea what they were doing, needed help and then dared to act frustrated with me. Was that toast to pay off your frustrations with me? You guys obviously don't know how to work with the customers. From now on I will avoid going to this location as much as I can. read more

la Madeleine - Terrible service and incompetent personal - French Near Me - McKinney, Texas

First visit. The girls behind the counter were very nice and helpful. I ordered the Chicken La Madeleing. It wasn't much food for the $ and I would think they would sell more if they used heated mashed potatoes instead of refrigerated ones. It must be a French thing. But I gave then one star because they offer unsweetened, sweet and Mango ice teas which were pretty good. Except to spend about $15 a person for dinner. read more

Enjoyed a full, delicious meal with my family at this new location. There were many servers and employees that were happy to address our questions and check in with us. We decided to dine in and were glad the tables allowed for social distancing (every other table was closed). We tried the Caesar Salad, Strawberry Bacon Spinach Salad, Cream of Mushroom Soup, County Potato Soup, French Onion Soup, Chicken La Madeleine, Pesto Pasta w/ chicken, Vanilla Parfait, Chocolate Chip Cookie, and Liberte Tart. Appetizers (Salad + Soup) The salads were flavorful and fresh. The soups were all delicious, though the Onion soup was too salty for my taste. Entrees The Chicken La Mad. was nicely plated and served w/ broccoli and mashed potato. The broccoli was a bit too soft and bland, but with the mushroom sauce poured over, it was alright. The Pesto Pasta was creamy and generously served with sauce and bread. Dessert The Vanilla Parfait was mediocre, but a small portion size. The Chocolate Chip Cookie was huge and just the right texture for me (in between soft and crunchy). The Liberte Tart was tiny but pretty good, topped with fruit and whipped cream. Overall good dine in experience. read more

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