I had a weird squeaking and clicking sound coming from the dryer. I sent out a request and Arman…read morecalled me within 15 minutes to set up an appointment for that afternoon. He called 5 min before he arrived. Great guy, polite, and he had shoe covers ready before entering our home. He took apart our dryer, found that the sound was coming from some rocks and Bobby pins that I probably didn't empty from my daughter's pockets. But he checked all the parts and said they looked great. He helped me clean some of the excess lint from the drum edges. Gave me some pointers on appliance maintenance, and we were done in 30 minutes! Super nice guy, professional. He takes cash, Venmo, or check. 10 stars for saving me from buying a new dryer. Thank you so much!

Arman is absolutely fantastic! We had ongoing issues with our refrigerator leaking, and he…read moreresponded quickly and got us scheduled right away. He kept us informed throughout the process. He is professional, honest, and very thorough in diagnosing and fixing the problem. It's such a relief to find someone you can trust. The fridge is working great how, and we couldn't be happier with the service. We will definitely be keeping Arman's number in hand and wouldn't hesitate to call him again. Highly recommend.

Sarah at Pasadena Kitchens was extremely professional, friendly, and immediately scheduled the…read moreservice tech to repair my malfunctioning washing machine! The technician Greg showed up right on time, was very professional and diagnosed the issue with my washing machine almost immediately and had my machine working properly within 15 to 20 minutes! While Greg was performing his work, he told me several pointers to better help me use the washing machine. If it would be possible, I would rate my entire experience with Sarah and Greg with 10 stars if they were available! The price that I was charged for the service call was extremely fair and much less than I had anticipated! I will definitely be using Pasadena Kitchens whenever I will need service on any of my appliances!!

Spoke to Adrianna who was helpful and knowledgeable despite they do not sell what I am looking for…read more She pointed me to the right direction and patiently answered all the questions I had once again even knowing most likely I won't be able to purchase from them directly. She was far more knowledge than the reps I had experienced with in their mother company Best Buy.

The staff, including those at the front desk, were friendly and helpful. Andy was especially…read moreknowledgeable, patient, experienced, and generous with his time. Jesse was accommodating as well on another visit. If you want to avoid a long wait before being shown around, I recommend booking an appointment in advance. The store has an extensive inventory, although the showroom isn't large enough to display a significant portion of it. It appears to cater primarily to a higher-end clientele, with many visitors being interior designers rather than homeowners. As expected, prices tend to be on the higher side. If you know the manufacturer's stock number, you may be able to find some of the same items through online retailers such as Wayfair. However, for large purchases like bathtubs, it's worth considering the delivery experience. Ordering elsewhere may carry a greater risk of delays, logistics issues, or the absence of white-glove delivery services.

I don't typically write reviews, but the exceptional service I've received at the Ferguson Plumbing…read moreShowroom in Pasadena deserves recognition. Working with David Laycock has been a total game-changer for my professional projects. Having collaborated with him on numerous occasions, I am consistently impressed by his deep product knowledge and his mastery of the customer service side of the brands he represents. He handles every detail for my clients with the utmost professionalism and efficiency. David represents Ferguson perfectly, and I plan to continue being a client as long as he is there. Five stars from both me and my clients!

very good service and friendly also help to install the washer and dryer , i will definitely come…read moreback to buy again

I came here three times by washer and dryer. The thing is I have a business if my washer or dryer…read moreis breaks down during business hours, I have to be so frustrated because I cannot run the business because I have a Spa and Salon together so since I found this place, I just want to here and pay and pick it up and deliver to my salon and so that way I can continue the business because I have to wash over 10 times every day! I highly recommend this place to everyone who owns a business!

We bought a refrigerator, a dishwasher, hood, and induction range here a few months ago and have…read morebeen waiting to leave a review to be sure all the appliances worked etc. Here was our experience: We were met by Brandon the owner as we walked in the store and he spent time going through the models and inventory with us. We told him we were just looking at that moment. He was very kind and accommodating. A couple weeks later, we purchased all four items mentioned above. Brandon remembered us and he gave us a great price for all the items together. We were undergoing a kitchen remodel and asked if we could leave the appliances there for a few weeks and he graciously let us. The kitchen remodel took longer than expected (nearly two months extra), and we checked in with Brandon periodically and he still let us keep our items there for that long. The appliances were very low cost to deliver to us ($70 total for all 4 pieces since it was one trip). Prior to delivery, he tested each and something was needed for one of the pieces, so he called and let me know with full disclosure, which delayed the expected delivery a few days, yet he gave us an extra item repair because of the delay, and he got those 4 appliances to us when we needed them. Everything worked great, except we had an issue with the oven door of our induction range not closing fully, which prevented the oven from working. I called them and they promptly (within 3 days) had a mechanic contact me to fix the issue at no charge. Overall the experience was fantastic. I highly recommend this place.

This store actually had a 48" wide built in Kitchenaide refrigerator / freezer which we needed, in…read morestock. In fact, they had three. On top of that, their prices are great! Lem, the manager is very helpful and made our experience wonderful.

We had a very good experience with A+ Appliance. We had a dishwasher that wasn't working. Two other…read moregreat repair people came out and attempted to fix it. I was about to throw in the towel and purchase a new machine when I decided to give one more company a try. These guys are Bosch certified apparently, and that seemed to make a difference. We have a working dishwasher again and the service experience was very good. It wasn't an easy repair, but they made the process as painless as possible.

Alex checked around the refrigerator with thermometer and it said 50 degrees (when it had been set…read moreto 37) but he said it was cold enough and pulled out a can of soda to show that it was "cold." He didn't check any of the refrigerator settings and told us there was nothing wrong with it. Had another company come out and they were able to identify the evaporator fan needed to be replaced and they got the job done.

Always look at Snyder Diamond first! We suddenly needed a…read morenew toilet & found a Toto we really liked at Home Depot but it was out of stock. Luckily, SD had it in stock & it was even a few dollars cheaper AND delivery was included. Idk why we didn't check here first bc we've gotten several major appliances here & they've always provided fantastic service. So much better than a big box store! Good luck getting help from HD. You can always get someone on the phone quickly & they're friendly & helpful. They're on top of it with delivery & use their own guys so the communication is great. Their showroom is also beautiful with tons of options.

Our experience with product experts, John and Linda, at Snyder Diamond was exceptional from start…read moreto finish! John was the first person I spoke with over the phone, and he patiently listened as I explained our unique kitchen layout. To create a more open walkway between our kitchen and living room, we needed an extra tall, narrow 30" x 80" European-style refrigerator. As it turns out, the only freestanding model sold in the U.S. that fit our requirements is made by the German brand Liebherr. The frustrating part was that although other retailers near us offered the refrigerator for sale, none of the showrooms had the model on display. But guess who did? Snyder Diamond! So we made our way to Pasadena, and we're glad we did. Linda warmly welcomed us and immediately took us over to the Liebherr refrigerator. It is beautiful, well built and checked every box on our wish list. Linda was very knowledgeable and generous with her time. We ended up walking around the showroom with her, picking her brain about everything from kitchen fixtures to appliances. When I mentioned I was a coffee addict, she even offered me a cup from their built-in Miele machine--a small gesture that reflected the personal service we received. The showroom itself is beautifully organized, with a huge variety of high-quality appliances and fixtures. We highly recommend anyone planning a kitchen or home renovation to visit this family-owned business. They've been in business for decades, and have an interesting history to share. In the end, being able to see the exact Liebherr model in person gave us the confidence to make our purchase. We're grateful to John and Linda for helping us find the perfect refrigerator for our unique space. Thank you for making what could have been a frustrating search into such an enjoyable experience!

I went to Home Depot last 06/04/2026 to buy items for my laundry and restroom projects. Arnel of…read morePlumbing Department help us for providing excellent customer service. He took time to recommend the best faucet, shower pan, shower fan , toilet bowl . He is so knowledgeable about the products. What impress me also was his willingness to go above and beyond his responsibilities. He personally to tile department and electric department to connect us with the right associate who can assist us. He is an asset to the company.

I've been to The Home Depot several times for home projects, and this visit really stood out…read morebecause of the customer service. ::Experience:: The store is large and has just about everything you need for home improvement projects. The aisles of tools, hardware, paint, and gardening supplies, etc. ::Customer Service:: Thomas A. from the Hardware Department made this visit a great one. He was friendly, approachable, and genuinely helpful from the moment I asked for assistance. Instead of simply pointing me toward an aisle, he took the time to answer my questions and made sure I found exactly what I needed. It's always refreshing to come across an employee who is knowledgeable, patient, and enjoys helping customers. His positive attitude really stood out. ::Rating:: 4 stars for Thomas and the excellent customer service he provided. ::M's Notes:: - pParking lot