Aaron and Jared were so helpful and really gave my neighbor (who I was helping) the best deal. Very patient with all our questions and helped us find exactly what she needed. Such a great deal and value! read more

Ok Ya'll settle down, this is an outlet store, ALL KINDS OF GREAT STUFF HERE AT 80-90% OFF! I didn't let my so-called contractor order me one, if he was a contractor he should have just picked it up for you and delivered it to you? why would you pay a fee when your contractor should've taken care of it, that's what you pay a contractor for, Next, you should have tested it, they have the plugs and they will pull it out for you to inspect and plug in and see it run, who buys something that they don't test? AGAIN, ITS AN OUTLET STORE, I went in for an appliance package after going to a shady garage store in Irwindale, and prices were the same for very used, ATLEAST THIS OUTLET STORE OFFERS NEW OR SLIGHTLY USED AND NOTED WHEN YOU BUY, IF YOU WANT GREAT PRICES AND LIQUIDATION PRICES, DUE YOUR DUE DILIGENCE AND CHECK THIS LOWES OUTLET STORE MONROVIA, IF YOU NEED SPECIAL ATTENTION WHICH IT SOUNDS LIKE ALOT OF YOU DO! ASK FOR CHRIS 10 OUT OF 10. Light sconces, 9' Patio Umbrella's, Wine refrigerators 100.00, shelving, oh yeah, AA batteries whole pack for 10.00......if you don't go for the appliances then go check out the other items, I paid for some items and sold it at my garage sale and made over 500.00 Happy Holidays read more

This is a Lowe's outlet, and if you're looking for appliances, this is definitely the place to go -- especially if you don't mind a few minor scratches or items that were previously on display at other Lowe's stores around the country. The savings can be well worth it. It seems they receive new inventory on Wednesday mornings, and I'd recommend going right at opening time. We were told there can be lines on those days because of new items coming in. Like other Lowe's locations, there's plenty of free parking outside. They also offer delivery for large appliances for a small flat fee -- whether you buy one item or several, the fee stays the same as long as you're within 30 miles of the store. The staff were very helpful and knowledgeable, which made the whole experience even better. One note, items purchased here can only be returned here, we were told by the staff to buy two chords to see which one fitted the new oven we just bought, and although they told us we could return it at any Lowes, this was not correct. Since this is not too close to LA, if you're traveling here on purpose for the great deals, keep this in mind. read more

Great customer service by Ralph and Aaron. Came looking for a refrigerator and Ralph was very kind, helpful and knowledgeable. He helped me through the entire process. When I picked up the refrigerator later Aaron also provided great, friendly customer service. It was raining and Aaron went the extra mile to ensure my refrigerator was properly protected. Thank you, for a great experience! read more

This place is a hit or miss. Always driving for over an hour to get here. Always low in stock. Never really have any deals in particular. You're better off hunting around at different Lowe's or Home Depot stores. read more

Lowe’s Outlet - My 17-year-old dog patiently waiting for me to check out the stock at this Lowe's - Appliances Near Me - Monrovia, California

Jordan was so knowledgeable, helpful and goes the extra mile to provide the best service to customers just a great experience buying my washing machine there Roxanne temple read more

This place is a legitimate outlet. So many places claim to be outlets these days and they're just a curated collection of cheaper items, not here! It's a totally random hodgepodge of things from the hardware store. At first glance it didn't look like there was much I was interested in but walking around and looking at items on the shelves I was able to find a few things that I could use and was impressed that they were at a really good price. It seems like they mostly specialize in appliances with blemishes, which occupies at least half of the store. I'm not in the market for that so I didn't look too closely. The other half of the store is just random stuff piled around, not super organized or easy to see exactly what it is at a glance. If you are up for digging around a little bit you can find some good stuff. I found a metric tap and die set for $.99 that normally goes for $30 along with a couple other miscellaneous things to throw in the toolbox! read more

The same Lowe's products at a discount price! You can save anywhere from 30 to 80% here, many times I've seen items for as low as one dollar! They have endless selection of refrigerators, stoves and washing machines, you can find pretty much any major appliance here as well as small items. The staff is friendly, and there is plenty of easy parking. read more

I find this store a little odd - I was looking for garden equipment like hoses and potting soil etc - but this is definitely not a normal Lowe's (my mistake) - it's their "outlet"? The only "garden" stuff they had was a selection of only two types of medium sized plant pots. The website claims they offer "big discounts on scratch-and-dent appliances, patio furniture, grills and more" - and while there are tons of appliances on the show floor, the prices really didn't seem that much lower than normal appliances anywhere else and these all have various sorts of cosmetic damage. I did find a nice looking outdoor table that seemed like a good price but upon closer inspection, I didn't like the quality. The staff I talked to was extremely friendly and helpful - he did explain the products available as things like overflow and other things I mentioned above. So you might be able to find a decent deal if you really shop around and look hard. But I'd be hesitant to buy anything with any kind of "damage". It's a good location with plenty of parking - just a bit strange and I'm not really understanding why they don't just make it a regular Lowe's lol. read more

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After being out of town for nearly a year, my family and I came home to discover that our refrigerator had completely given out. We rushed over to the Lowe's Outlet in Monrovia, not entirely sure what we needed or where to start. That's when we met Brian M., the outlet supervisor. From the moment we spoke with him, we knew we were in good hands. He didn't try to push us toward a sale or overwhelm us with sales pitches--he just listened. Brian patiently walked us through the different options, answered each of our questions, and even took the time to ask what we wanted individually in a refrigerator. What stood out most was his genuine approach. He was friendly, professional, and incredibly knowledgeable, and he made the whole process feel easy instead of stressful. Thanks to Brian, we found the right refrigerator for our family at a great price--and we left the store feeling confident and happy with our purchase. Customer service like this is rare, and Brian turned what started as a frustrating situation into a truly positive experience. Lowe's is lucky to have him, and we're grateful he was there to guide us through such an important purchase. read more

I visited the store and was treated with blatant disrespect. The staff were unclear, unhelpful, and actively avoided assisting customers. This behavior is unacceptable and undermines any chance of a positive shopping experience. The staff had a problem for every solution. It's like they had an internal agreement to not help customers. Please address this with urgent corrective action customer service training, clear escalation procedures, and accountability. read more

Yes the manager Chris is very helpful and a very nice guy I recommend this place 100 percent

Hubby and I passed this Lowe's outlet a zillion times so finally our curiosity got the best of us! It was cool and fun to see these misfit - and sometimes end of stock- large appliances until my hubby started becoming actually interested in replacing some of our aged goods! It is a bargain though, generally 1/2 off with delivery and taking of old appliance. All appliances have a 1 year warranty + additional for a nominal cost for most, and can check on the yellow tag for pricing on the upper right corner. There are rows of appliances to choose from and you can snag a really good deal here, and not all just scratch 'n dent! read more

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Found what I wanted pretty quickly. If you don't mind a scratch and dent situation, you will get a great deal. read more

Today we bought a stove from Marco @ Lowe's. He was knowledgeable, helpful, and gave us a terrific deal. Great customer service. Thanks Marco!! We have bought many apliances from this location before. Chris helped us on those previous visits. He was great too! We will be back to buy more stuff from this location! read more

Lowe’s Outlet - Thanks Marco! - Appliances Near Me - Monrovia, California

Do not buy anything from this store. They claim their products are only dented, slightly scratched, or lightly used, but they'll knowingly sell you items that may not even work. I purchased a washing machine that arrived with a broken door -- the delivery team noticed it wouldn't close properly before they even took it off the dolly. After returning that one, I decided to give the store another chance. The salesperson showed me a unit advertised as never used, but when I ran a quick wash for the first time, it got stuck in the spin cycle for hours. The employees there aren't told why the products were returned or discounted in the first place, so buying from them is a complete gamble. "New" or "never used" doesn't mean "fully functional." I was trying to save money, but ended up wasting both time and money dealing with all this frustration. I don't understand how this store is still in business. read more

Good variety of appliances. May find what you're looking for. Make sure to bring your truck.

Went Sunday to buy a washer Samsung washer, Rude and worst customer service. Employees standing around and talking to each other. Anyway, picked it up next day, hooked it up and found washer was bouncing all over the place. Loaded it up back up and drive back to the store. Once we got there they had instantly know what was wrong. They didn't disclose it to us that we had to remove some bolts in the back of the washer in order for it to be working properly. Long story short, they couldn't take it back even though it was still within the 2 day return period. Heavy set worker by the name JOHNATAN couldn't hold a decent conversation about customer service. Unprofessional and all around clowns working the front end. Pathetic! This place is a joke, stay away and save your money! read more

Avoid this place if possible. It's disorganized, the employees working there have no clue what's going on. The prices aren't low at all and the selection is laughable. If you want to be frustrated and shop around a disorganized store with damaged goods... Go for it. I wish I never wasted my time. read more

Great place to shop for discounted large appliances items like refrigerator, washer, dryer, stove. They have mostly over stocked, open box or returned pieces. They are not fully stocked with the typical supplies at Lowe's but it's a great place to find exceptional deals. Huge parking lot with plenty spaces read more

The customer service here is awful. Every time we asked someone for help, they sounded like they didn't want to help and seemed generally rude. While they were taking out the fridge they did not seem to try to be careful with their surroundings. I wasn't happy with my shopping experience at this store. read more

Well, can't go any lower than one star, however they don't even deserve that. My Contractor ordered a Range from them last week, and was told it would be delivered on Monday Dec 15th between 1 and 5. waited all day for someone, and they never showed or even called. My Contractor called them yesterday, and was told they would deliver on Wed Dec 17th between 11 and 3. So, he got a notice from Lowe's at 9:30 this morning saying they didn't have the Range, and wouldn't have one until Jan 15th. Unfortunately, I can't repeat what my Contrator told them, however you get the idea. I just find it hard to believe that Lowe's is still in business with that kind of absolutely horrible service. Just file for Bankruptcy, and get out of here.. read more

Lots of deals and inventory changes frequently. I find the best deals are on off season items. Like bbq grills in the winter season. read more

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First of all, I want to express my gratitude to Jonathan as he resolved a defected dryer. He helped me exchange another dryer, scheduled delivery, and ensure there was no extra charge. This store seems to be a bit short staff as it did take a bit, but Jonathan did his best with multitasking several customers and informing them that he or someone will be attending the next customer as soon as possible. Overall, I think the wait is still worth the prices as the prices here are truly a great deal. read more

Lowe’s Outlet - New Samsung dryer - Appliances Near Me - Monrovia, California

The worst customer service! There's this only lady that time , (skinny with bleached long hair) she gave us an attitude. She was so rude asking if we are going to buy it in a sarcastic tone . When I replied yes. She told me to grab the tag and bring it to the cashier. I asked her if she is not going to test it first.. She began to sound upset and argue and I asked her why she was being so snarky. We were so dissatisfied that we left the store. I've read a lot of comments about how unpleasant these salespeople are. Lowe's should work on their employees here. You will be losing customers if this continues. ( This happened on September 29, 2025 around 10am) read more

I am in the market for a stove and the selection here is pretty small. They get restocks on Tuesdays and Thursdays and most items are 1 of 1 items from the Lowe's stores. Service was really great and the attendants were very friendly and welcoming. The discounts here are deep and I do think it's worth checking out if you are in the market for appliances. They have a giant selection of refrigerators like I have never seen before. Honestly shocked at how much they are discounted too! Highly recommend Lowe's outlet for appliances! read more

This review is specifically for Aaron! Amazing customer service! He went above and beyond. Helped us first time there, we had to return due to fridge being too big and he helped us again and with a washer and dryer. Even though they can be dented on whatever item we bought he checked every aspect of the item we bought still. He made it so easy for my husband and I to shop for these appliances. We are a bit sleep deprived due to a lot of going on buying a new home but he was patient and made it a smooth process. Thank you Aaron! read more

You'll generally wait on hold for at least a half hour for any call. While in the store, the phone rings and rings and nobody does anything about it. Computer system from 1922, slow and inefficient. Set up a delivery, and driver called us and said he couldn't deliver, due to weight limit on street. Rescheduled and they said they would try to use a "smaller truck", which they don't even have. We picked up the 50,000 pound fridge ourselves and almost dropped and got injured while unloading. Absolute trash business. read more

Our refrigerator died a sad and noisy death... And Lowe's Outlet had a perfectly wonderful fridge for a fraction of what we thought we'd pay. Slightly dented or scratched, floor models, last year's fridges.....all of these significantly lower the price. Service was fine, everyone seemed helpful and knowledgeable. Don't pay full price. Check them out. read more

Got 2 items they didn't work after they said it's been tested I called nextday they told me to call the manufacturer for repair so I did... took them a week to come out and say they wouldn't repair do to the dent that was there when I got it.. gave me a run around it was past my 2 day return/exchange now I have 2 broken appliances that the manufacturer or extended warranty will not cover. Don't bother trying to find a deal because it's all junk and the customer service in store is slow and rude. Maytag told me my options where to recycle it and I believe they know once it's out the door the customer is out of luck! I used to love lowes and trusted them :( Total waste of the last 3 months of my life! I wasn't even offered and exchange after alll this! read more

I don't even want to give them any stars. We went in to get a laundry thinking they're 70% discounts because of the dents and scratches says 70% off but not true whatsoever, everything was 1800-2500$ where is the 70% discounts when the original price is 2-300 dollars from the discounted price. Bull advertising read more

Latina manager and latino male, heavy set with long braid are ghetto and unprofessional. Closed store early before 8 pm. Don't waste your time here. Everything is overpriced and heavily damaged. read more

Just did a first time, cursory walk through to see what was inside. Various appliances: lots of refrigerators, stoves, dishwashers, microwaves, bbqs, etc. Most looked like returns with minor damage and unboxed. Cleaning supplies and various other small items that looked new or overstocked. Various water filter supplies. A hodgepodge of miscellaneous items. Know your prices as it can be comparable to full retail for smaller items. The store was not fully stocked. read more

Lowe’s Outlet - Front of the store and parking lot. 5.04.2024. - Appliances Near Me - Monrovia, California

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If I could give no stars I would. This will be a long read but if you're considering getting anything from this place please BEWARE and read my terrible experience. I got a Whirlpool dishwasher there which came with no box and purchased an extended warranty. Installed the dishwasher and right away it LEAKED and didn't dry the dishes. I called Lowe's Outlet and told them what was wrong with it and they informed us to called an authorized Whirlpool technician to come check it. When the guy finally came to check the dishwasher he told me that it shouldn't have been sold to me because it had a cracked tub and cracked sump. The repair guy said something had to have been dropped on top of it for those parts to be damaged the way they were. I then called the repair place back and they told me it wouldn't be under their Whirlpool warranty because it was not a manufacturer defect. It was sold broken damaged by Lowe's Outlet. I then called Lowe's Outlet and they told me to use the Lowe's extended warranty but Lowe's extended warranty refused to look at the paperwork from the technician and said it's Whirlpool's problem. Also I went to the store and spoke to the manager, he said he couldn't do anything because they have a 2 DAY RETURN POLICY and they refused to work it out with me. So both warranty's don't work because they're both blaming each other and now I have a dishwasher that doesn't work since October 2022. Think twice before buying anything at this Lowe's Outlet store. Buy at your own risk! read more

Lowe’s Outlet - This is the paperwork from the technician that checked the dishwasher. - Appliances Near Me - Monrovia, California

We bought a new dryer from the Lowe's Outlet. The person who helped us was Leahanna. She did an outstanding job and we couldn't be happier. She was a joy to work with. We had a great experience. read more

Rude and worst customer service. Employees standing around and talking to each other. Why are they there if they don't care about their job?! read more

When the previous home improvement store in this location closed a few years ago, I remember finding some close out bargains during their going out of business sale. So in a cosmic sort of way, I suppose it's only fitting three or four years later to come here for discounts and deals. I have visited Lowe's stores before, probably too frequently... And built a kitchen two bathrooms a roof, a perimeter fence, and assorted other home projects shopping at the store. This iteration is some sort of "outlet" - - it seems this is where they're dented and box damaged items go before they are likely auctioned off or sold as lots. ... which means if you're savvy and patient, you can actually find some great deals here. You can also find some items that, it seems, by the time you're done with delivery, tax, and installation, you would've been better off just buying a brand new item at a regular Lowe's store. All that to say we were in the market for some patio furniture that was nice enough to entertain, but not so expensive that when, not IF, the dogs and kids destroy it, we won't be too sad or disappointed. They did not have much, but they hat they had was perfect, and 50% off. We loaded it into a blue flatbed cart. And into the truck it went. Some assembly required. read more

Great price and amazing workers, great customer service. Location is a nice area I highly recommend. This place

Worst service ever ! Waited for over an hour ! I got to the store looked around there was a couple there talking to an employee While I was waiting I was looking at reviews on the item I was looking to purchase........ I did notice a few other employees but no one ever came over to see if I needed any help, only after I went and sat by the desk did the employee who was helping the couple finally ask if I had a question. I said yes and said I would wait till he was done But I never expected to wait that long. He never called anyone else to help or answer my questions. I even left to the store next to the outlet and came back saw he was still with the couple. He did see me there were not that many other people inside the store. I continued to wait I saw him doing something else on the register I was assuming he was finishing up his sale after the couple had left. Then another person went and asked him a question he answered then he went ahead and helped another person. I walked out of the outlet I would not recommend going to this outlet ! I was very disappointed! Very poor service! Does not even deserve 1 star ! read more

Just a quick update. The employees appear to be hired for this outlet, and didn't receive the same type of training like the ones in their stores. They didn't know how to answer a few basic questions. As for prices, a 'heavily marked down' item was only $50 less than a brand new one at their competitor's store, and the new one included the manufacturer's warranty. So I ended up saving money for a brand new one since I didn't have to purchase Lowe's extended warranty. The outlet is ideal for someone who knows what features and functions they want w/o having to ask too many questions, and don't mind appearances in order to get a lower price. Tip: do some comparison shopping before making a purchase here. read more