We bought a refrigerator, a dishwasher, hood, and induction range here a few months ago and have been waiting to leave a review to be sure all the appliances worked etc. Here was our experience: We were met by Brandon the owner as we walked in the store and he spent time going through the models and inventory with us. We told him we were just looking at that moment. He was very kind and accommodating. A couple weeks later, we purchased all four items mentioned above. Brandon remembered us and he gave us a great price for all the items together. We were undergoing a kitchen remodel and asked if we could leave the appliances there for a few weeks and he graciously let us. The kitchen remodel took longer than expected (nearly two months extra), and we checked in with Brandon periodically and he still let us keep our items there for that long. The appliances were very low cost to deliver to us ($70 total for all 4 pieces since it was one trip). Prior to delivery, he tested each and something was needed for one of the pieces, so he called and let me know with full disclosure, which delayed the expected delivery a few days, yet he gave us an extra item repair because of the delay, and he got those 4 appliances to us when we needed them. Everything worked great, except we had an issue with the oven door of our induction range not closing fully, which prevented the oven from working. I called them and they promptly (within 3 days) had a mechanic contact me to fix the issue at no charge. Overall the experience was fantastic. I highly recommend this place. read more

They had a lot of variety but didn't have what my wife was looking for. The service was quite knowledgeable and had all the answers to my questions. The prices were reasonable and I had a good time at the outlet read more

Great experience all around. Their appliance selection and quality were the best after weeks of searching. Their customer service was the icing that sealed the deal. Trustworthy and easy to talk and deal with. Very happy with our 48 thermador fridge and dishwasher. read more

Wide selection. Price was comparable to Lowe's but still good. Service was quick. We picked a fridge and got in & out in about 10 minutes. Upon arrival - there was no scratches or dents on the refrigerator. No complaints. read more

We came to Appliance TV Outlet to purchase all of our kitchen appliances--stove, microwave, fridge, dishwasher, hood, and induction cooktop--and had an exceptional experience from start to finish. Brandon and Lam were incredibly patient, knowledgeable, and detail-oriented. They even stayed past closing to make sure every question was answered and every detail was perfect. Brandon was the owner and always kept in touch with my husband to make sure we knew when new selections came in that matched what we were looking for. Out of all the stores we visited, this location had the most impressive selection of luxury appliances at unbeatable prices. Their customer service truly stands out, they went above and beyond to ensure our appliances were protected, cleaned, and prepared for shipment to our forever home. The parking is plentiful, the showroom is organized, and the team is genuinely committed to helping customers find the right fit. We would 100000% recommend Appliance TV Outlet for any and all appliance needs. Exceptional experience!!! read more

Couldn't be more thrilled with a Microwave Oven combo I needed to replace and Appliance & TV Outlet made all things great. So pleased with the price, delivery and installation! Spoke with the Owner Brandon. A great guy who made good on all we talked about! read more

So glad I went in; been looking for the right fridge for several days. The team at appliance TV outlet gave me a great deal and the install went perfectly Thanks guys! read more

Appliance & TV Outlet - Appliances Near Me - Glendora, California

Do your self a favor and don't waste your time. My Mother and sister came to purchase a hood from this location. They told her it was brand new and has 0 damage. We went ahead and purchased it and a little while later we finally finished our remodel. An appliance installer came to install the hood yesterday and once he peeled off the stickers he noticed the whole hood is completely dented in. Right when we heard that we called the place and sent them photos and they tell us there's nothing we can do about it even though they told us multiple times it had 0 damage. Horrible customer service. Don't buy from here! SINCE YOU LIKE TO CHANGE YOUR COMMENT 100 times because you have nothing to say I'll add a-bit more! (To come and lie to protect the business you know how to do) But to take care of customers who experienced issues with your merchandise you don't know how to do. PSA we never opened the box until yesterday. So to sit here and lie is just ridiculous. You basically said " if we had the part we'd give it to you but because we don't you'd need to pay for it ". After spending a lot of money on a hood already that turned out to be dented , you're looking to squeeze more money out of customers. This is just unacceptable. THE HOOD WAS NEVER REMOVED OUT OF THE BOX. THEY DID OPEN THE BOX TO SHOW US HOW IT LOOKED. We did not inspect for damage. They told us it had 0 damage and with good faith we purchased it. Don't blame customers for damaged appliances when you yourself know you sell damaged stuff. We contacted you almost 2 months after because we had not finished our kitchen until now and had the chance to install it. "If you really do the most for your customers and "deserve a medal" you would have ordered the damaged part. But you didn't. The first thing you did was informed me we would have to pay for it. So yes you deserve 1 single star. I'd put 0 if I could!!! read more

Appliance & TV Outlet - Damages - Appliances Near Me - Glendora, California

This store actually had a 48" wide built in Kitchenaide refrigerator / freezer which we needed, in stock. In fact, they had three. On top of that, their prices are great! Lem, the manager is very helpful and made our experience wonderful. read more

When we need things for the house, this is the place to go. They are helpful, friendly provide quality items at an amazing and affordable price. 90 day warranty in store and usually warranty through the manufacturer. We have purchased a couple things from them and they have been amazing to work with. read more

This review is based on the previous owner and an employee that appears to no longer be at Appliance & TV Outlet. Working with new owner Brandon to hopefully get issue resolved. Happy to see he is open to communicating. Do not, under any circumstances, buy anything from Appliance TV Outlet. My adventure with this company started May 23rd, 2024 and continues to this day. I am a single dad with four kids at home, so typically would not spend the time to write a detailed review. This deserves an exception. I bought a Thermador refrigerator and freezer from Hovhannes Sayadyan (also goes by Sean). The freezer was missing all four door bins. Hovhannes promised he would order the bins and get them to me as soon as possible. That never happened. Over the course of the last 18 months, Hovhannes and Lem had one excuse after another. Below are a few examples: Excuse 1: "The freezer door bins are not currently in stock with Thermador." [I called Thermador... yes, they were in stock... yes, they were available to ship the next day]. (July 2024) Excuse 2: "I submitted the order in May. They lost the order, so I'll reorder now." (Aug 2024) Excuse 3: "My parts guy will be back on Monday, he is the one that ordered the shelves. I'll get back with you Monday with an update". (Aug 2024) Excuse 4: "The four freezer bins are on back order... not currently available from Thermador". (Aug 2024) [I called Thermador again... yes, parts were in stock and ready to ship]. (Aug 2024) Excuse 5: "We ordered the four freezer bins the end of May, then order got cancelled (due to payment issue), then we reordered them on July 25" (Aug 2024) Excuse 6: "I have two of the four door bins and can send them on Monday. I'll talk with the owner and will let you know about other two". [Freezer door bins never arrived. Never heard back about the other two either]. (Sept 2024) Excuse 7: "No update on the four door bins" After multiple text message requests for updates. "I'm out of the country currently and will let the store know" (Oct and Nov 2024). All text messages and voicemails ignored after this point. After no contact or updates from Appliance TV Outlet, I called the store and talked with Lem. Seems like a nice guy and really wants to get the issue resolved. I forwarded Lem all the previous communication with Hovhannes. Lem was very kind and apologetic. He said he would "get on top of it on Monday, and would do his best in order to resolve this as soon as possible". (July 2025) Additionally, drove to the Appliance TV Outlet store twice to see if the issue could be resolved in person. It's 1.5 hours each way to get to Glendora from my house. They were very nice in person, and seemed eager to get the issue resolved... yet absolutely no follow-up after I left. Excuse 8: "Thanks for waiting, I think I got the freezer door bins but wanna make sure they are correct, can I ask you to measure the width of your freezer door from inside on which those trays go on?" [Sent measurements to Lem immediately]. (Aug 2025) Excuse 9: "Sorry was out of the store. I asked the distribution center to ship the bins that we got here for you to check and see. You mind if I double check with them tomorrow?" (Sept 2025) Excuse 10: "Apologize for the late reply, the freezer door bins provided were also the wrong size, so I got the right ones myself and reordered them. This time looked into everything personally and made sure it works. Will receive details on arrival date today". (Sept 2025) Excuse 11: After three weeks of calling and texting Lem, his response... "Hi, so sorry for coming back this late. We have sent the bins back and are waiting. I think two bins are arriving tomorrow, so I will ship those right away". (Oct 2025) I asked if the bins came in... Lem said yes, then asked for my address. I immediately texted my address, and Lem said "Thank you. I will let you know as soon as we ship it." (Oct 2025) Door bins never arrived. Lem has been completely unresponsive. Have been calling Lem and sending text messages since his last communication a month ago. It's now November 13, 2025. Nearly 18 months since I bought the freezer. Simply asking for the four missing freezer door bins Hovhannes promised when I bought the freezer. An absolute waste of time and energy. Here's where you can avoid all this nonsense. Learn from my mistake. Absolutely do not buy anything from Appliance TV Outlet. For whatever you might save up front, it will not be worth the endless headaches if any follow-up issues arise. read more

Amazing place nice environment hayk was very helpful and show ur good prices and amazing environment read more

Appliance & TV Outlet - Nice place Great appliance and hayk was very helpful he show us lot of options and very great price - Appliances Near Me - Glendora, California

Great place! I walked in and was greeted by Lem, who showed me several options and made the process easy. I purchased a great fridge in under 30 minutes. Excellent customer service and a smooth experience overall! read more

Needed a refrigerator on a budget urgently. Walked in and picked a great one in less than 10 minutes. Helpful and friendly staff, good selection and GREAT prices. Highly recommend. read more

Appliance & TV Outlet - My new refrigerator - Appliances Near Me - Glendora, California

New owner was super helpful and did me a favor even though I wasn't a customer. I did notice they had some great prices and discounts especially on minor scratch/dent items. I will definitely come back next time I need a new appliance. read more

we got a great deal at a very low price! plus they were very accommodating with delivery. very nice people also!

The employees totally ignored us We were there to buy a washer and dryer. Prices are higher than regular stores I would not recommend read more

I needed a replacement garage refrigerator same day as my old one failed. I searched for scratch and dent appliance sales and came across Appliance & TV Outlet on Yelp. I drove up to the store from my home in South Orange County and was greeted by a very friendly and knowledgeable sales associate. After explaining what I was looking for and what my budget was she walked be through the rows pointing out what was available that met my criteria. One thing I really apricated was that she did not try to upsell me or push to the high end of my budget. We found just what I wanted right in the middle of my budget target. During the check out I asked about warranty she explained that there would be the normal manufactures warranty and that I had 30 days to purchase the extended warranty if I wanted. She did not push the extended warranty just simply explained that it was available If I wanted. If you are looking for good quality appliances and can accept small cosmetic issues I would highly recommend this store. read more

I am a property manager. So far, I have purchased 5 dishwashers, 1 washer/dryer combo, and 3 stoves. Working with Brandon (the owner) has been awesome. Way easier and much better prices than home improvement and appliance stores. Great delivery service as well. read more

Appliance TV Outlet offered an impressively wide choice of appliances. Our salesman, Lem, provided terrific service and answered our many questions with great patience and professionalism. Jorge and Oscar hauled away our old washing machine and delivered our new machine with skill and care, even though it involved a narrow and awkward staircase. They also carefully installed and leveled the machine with enviable expertise. The machine runs perfectly. We had a great experience at Appliance TV Outlet and would certainly buy from them again. read more

Called Brandon the owner, I had a problem with some noise, he told me to call Andy since he was not familiar with this type of product. Andy with one phone call told me what to do and my problem is fixed. A very happy customer, now I know if I encounter anything I cannot fix, Andy will be there to help me out. Thank you Brandon as well. read more

I just live factory out let they so much stuff your going to love this store the workers are friendly they help you if you need something you can find there very polite read more

Save yourself the hustle and do not waste your money at this place trying to "save" because you are up for a big disappointment. Carefully read reviews and Do your research, this place is not accredited at the Better Business Bureau and there's a reason for that. Complaints have been filed against it and STILL pending resolution. All appliances are VOID of manufacturer's warranty; although they will offer you a warranty it does not protect your purchase, they will send you an incompetent technician and IF replacement proceeds you will be receive a completely different appliance that the one you chose and in not working order (again), except this time you are not covered -NO WARRANTY- because they make sure you sign a "final sale no refunds, no returns". read more

Appliance & TV Outlet - Appliances Near Me - Glendora, California

I found this place on offer up while desperately looking for a discounted washer (mine finally gave up after 5 years of service). Sean was exceptional with his help and not pushy at all. Very knowledgeable on all appliances and recommended me exactly what I needed for my space. I also opted for delivery service and it was properly delivered and installed. The place is clean, the prices were reasonable and the service was excellent. No issues with the washer that's been working every day for a month now. Will definitely be going back with my parents this weekend to update their home appliances as well! read more

Appliance & TV Outlet - Appliances Near Me - Glendora, California

Highly recommended for its exceptional performance, user-friendly features, and robust build quality, consistently receiving positive feedback from users and expert reviewers, particularly praised for [specific standout features like energy efficiency, read more

My first time to shopping here, great selection of appliances, good prices, and amazing service!

I should preface this by saying that I normally don't write reviews, however, my experience with Appliance TV Outlet was a very bad one. The customer service was horrible. I purchased a cosmetically damaged fridge from them on Aug 30th, 2024 with delivery. The sales associate, Hovhannes Sayadyan, guaranteed me that the fridge would be delivered the next day, Saturday. I waited all of Saturday at home for the delivery, however it never arrived. I called Appliance TV outlet at the end of the day, asking what was up. They told me that "their delivery company's truck was out of commission" and that "110% the delivery will arrive Tuesday." Tuesday came around, I waited all day for the delivery, however it never arrived with no contact from the delivery company nor Appliance TV Outlet. I called them at the end of the day and they told me that they called me over and over, leaving messages, and that the delivery company arrived at my house, but was not able to find the front door. I had zero calls from either Appliance TV Outlet nor the delivery company. Turns out, they had not copied my phone number correctly and dialed the wrong number over and over. It wasn't until I called them and forced them to check my number did I find their error. They then assured me that the delivery would arrive Thursday. They also said that they would refund my delivery fee. Spoiler alert: they did not end up refunding anything. I let both Appliance TV Outlet and the delivery company know that I will NOT be available in the morning and that they should arrive AFTER 2pm. I did not have a 3rd day to wait around for them. The delivery arrived at 8AM when I was not home. I had to drive over from work in order to let the delivery guys into the house. They then told me I would have to pay extra for the water connection hose, which I was assured by Hovhannes Sayadyan, would be included with delivery as it was part of what is contained in the box with the fridge. The fridge did not come with any shelving for the doors and a significant number of the shelves for the main compartment of the fridge were missing. There was no water connection hose. I had to buy all of these replacements parts from amazon. They also did not provide any discount for the fridge that was damaged. They made me pay the normal retail price PLUS a delivery fee. This was a HORRIBLE experience. I had to call them almost 10 times. They wasted DAYS of my time, LIED to me over the phone, and RIPPED ME OFF. Do not purchase from Appliance TV Outlet. They will let you down. read more

Update: After 1-1-2 month, I got the missing bins and shelves. Len, salesperson, did an awesome job following it up. But have to wait 6 weeks. read more

I purchased a refrigerator from this location. I also bought the warranty policy. after 1 1/2 years my ice maker quit working. The insurance company sent a repair man came out to fix it 3 different times and every time they came out they left without the ice maker working. after several weeks went by after the last service I called the repair man asking why they didn't return, there answer was your policy had expire and they couldn't come back, I responded with you never fixed the issue when the policy was in effect. My issues here is, the repair man blames the insurance company let the policy expire because after 3 service call, they must replace the unit. I received no help from Appliance TV outlet. They keep saying they will help me but they don't and never call me back when they say they wilI, there not to be trusted for support. Once the sale is done so are you. " Buyer Beware" read more

I went in here looking for a dishwasher. It's one of those stores that sells appliances at a discounted rate due to it being surplus, slightly dinged up, refurbished, or etc. The store is huge they have a lot of selection to choose from and a lot of varieties, I was pretty impressed. We have fridges, washers and dryers, some restaurant grade items, ovens, and they even have workout machines! Sean was super helpful and seemed very upfront and honest. Depending on what item you buy, there might even be warranties and a pretty decent return/exchange period, be sure to ask about that. Ended up getting a dishwasher and I was really happy with the price for what I got and the dent on machine was pretty small. So far the dishwasher's working well, there has been some minor issues but the store's been pretty helpful with trying to troubleshoot and I feel confident that they'll help resolve the issue, or we'll have to work something out. I'll definitely update if anything changes. Also check in on Yelp for $35 off! read more

Appliance & TV Outlet - Some of their supply - Appliances Near Me - Glendora, California

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Don't risk it. They're going to waste your time. I placed an on line order and paid in full for a microwave and scheduled delivery. I called to confirm the order and was told all was good. The day before delivery I noticed the microwave was still showing as available on their web site so I called to confirm delivery for the next day. After being given the run around on the phone I was finally told that the microwave wasn't actually available but they would be able to give me a refund. That was nice of them. Scroll past all the fake reviews - this place is a joke. read more

Anyone in need of quality appliances and exceptional service, I highly recommend going to Appliance & TV Outlet first. I went in search of an island hood for my kitchen, and I couldn't be happier with the experience. From start to finish, it was smooth, efficient, and enjoyable. Entering the store, I was pleasantly surprised by the wide selection of appliances available in general. It didn't take long for me to find exactly what I was looking for with a little help, and even better, it was offered at a reasonable price that fit well within my budget. What stood out was the customer service. The staff were incredibly friendly, knowledgeable, and helpful. They answered all of my questions and went above and beyond by assisting me with loading the island hood into my car! Overall, my visit to Appliance and TV Outlet was a great retail experiences, just genuine assistance and a pleasant atmosphere. I left feeling excited about my purchase and wanting to come back to pick out my other appliances. read more

Great place to purchase open box appliances! I could find a washer/dryer and a dishwasher for my house. It has a warranty as well! read more

I found this place on offer up and so glad I came down. The place is spacious and the appliances are spaced out well. Carlos was informative and so helpful. He was a pleasant to work with. He knows his inventory and directed me to my choices. For now, I purchased a otr microwave and dishwasher for a rental home I'm furnishing. No pressure and no hard sale. It was comfortable and I felt good with the purchase. They also deliver and install for an added fee. read more

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I'm very confused on how some of these reviews are not the greatest . This is my 3rd time here and I have always been taken care of in every way , same 2 gentlemen remembered me and treated me like family , appreciate the love and hospitality guys , will Be returning for sure as always read more

Shopped around for a washer and dryer combo and found on sale or open box but they couldn't beat appliance outlet prices. And the service was excellent. They know their stuff! And great selection of items. Go here first and save your time and money ! read more

Stay Away from this establishment!!!!! No warranty!!!!! We speant $5412 We purchased a Kichenaid Range top and a microwave/oven combo. Initially I had a good repor with the salesman Sayadyan Hovhannes... but that quickly changed once I open the products for installation and noticed missing parts and damage. The oven was clearly used and showed grease and such between the glass panels. The microwave was missing the insert rack and food cover and had a torn seal on the door. The range top was missing the grate for the wok in which he assured me that it would be mailed to me directly as it was on order! Several months later nothing! When I called Sayadyan, he got very defensive and clearly told me that I had inspected the items when I purchased and they were not that way. Hmmmmm Yes, I inspected but not with a fine tooth comb! He got upset and cursed me out and told me the items were sold, " As is"...... Do yourself a favor and stay away from them. Honestly, I learned a lesson, pay for new were at least you will have customer service!! Horrible experience! read more

really good price Was able to locate item efficiently. Prices were good. The store was clean and the staff assisted me well with the product and terms. read more

Appliance & TV Outlet - Oven with steam - Appliances Near Me - Glendora, California

I am very grateful for the amazing service at Appliance TV Outlet. They were able to help me with my selection to pick the perfect gadgets that were right for my home. Lem, one of the staff, introduced a lot of items and described the different mechanisms to make my selection as easy as possible. read more

I wish I could give you 0 star... So, on Nov 25th I've purchased a laundry machine and a dryer from this store. I think, whoever bought anything at this store knows, that the prices are not cheap. Can you imagine my level of disappointment when during the first use, the washer was licking... well, after what I found out next, that's the tiniest issue. When I load the clothes in a dryer , in couple mins I came to a smell, like something was burning. Guys, I LITERALLY SAW, HOW MY CLOTHES WERE BURNING AND THERE WAS A DARK SMOKE AROUND MY LAUNDRY!!!! So grateful, I was home and didn't leave, after loading the laundry!!!!! Cause you never know, what would have happened!!! So, now, after seeing that they sold me damaged and disfunctional items, I reached the company out, describing them the issue... they sent a technician, who admitted himself, that if we're going to continue using the dryer, it can burn everything down... They said, they're going to change some details in the dryer, but why do details need a repairment, if you have a paid for an absolutely new machines? Funny right? Well, I think it's needless to mention about the material and menthal damage, but all I'm going to add, that it's been almost 2 months since I am trying to make them do something about it, and the issue is still not resolved. read more

Appliance & TV Outlet - Proof of damage - Appliances Near Me - Glendora, California

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