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    Pasadena Kitchens

    5.0 (4 reviews)
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    7 months ago

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    1 year ago

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    9 months ago

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    9 months ago

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    Appliance & TV Outlet

    Appliance & TV Outlet

    4.6
    (439 reviews)

    We bought a refrigerator, a dishwasher, hood, and induction range here a few months ago and have…read morebeen waiting to leave a review to be sure all the appliances worked etc. Here was our experience: We were met by Brandon the owner as we walked in the store and he spent time going through the models and inventory with us. We told him we were just looking at that moment. He was very kind and accommodating. A couple weeks later, we purchased all four items mentioned above. Brandon remembered us and he gave us a great price for all the items together. We were undergoing a kitchen remodel and asked if we could leave the appliances there for a few weeks and he graciously let us. The kitchen remodel took longer than expected (nearly two months extra), and we checked in with Brandon periodically and he still let us keep our items there for that long. The appliances were very low cost to deliver to us ($70 total for all 4 pieces since it was one trip). Prior to delivery, he tested each and something was needed for one of the pieces, so he called and let me know with full disclosure, which delayed the expected delivery a few days, yet he gave us an extra item repair because of the delay, and he got those 4 appliances to us when we needed them. Everything worked great, except we had an issue with the oven door of our induction range not closing fully, which prevented the oven from working. I called them and they promptly (within 3 days) had a mechanic contact me to fix the issue at no charge. Overall the experience was fantastic. I highly recommend this place.

    Couldn't be more thrilled with a Microwave Oven combo I needed to replace and Appliance & TV Outlet…read moremade all things great. So pleased with the price, delivery and installation! Spoke with the Owner Brandon. A great guy who made good on all we talked about!

    Covina Appliance

    Covina Appliance

    4.3
    (95 reviews)

    The temperature on my refrigerator was going down So I…read morecalled Covina appliance They came the same day Dago helped us He was very professional He knew exactly what to look for fixed my refrigerator very quickly

    We were having a few issues with our Kitchen Aid refrigerator. The freezer would accumulate frost…read morebuildup and water would leak out onto the kitchen floor. We called Covina Appliance as they were fairly local and had good Yelp reviews. We scheduled an appointment and they came out to inspect. They diagnosed the problem as a clogged drain, but they also recommended changing the drawer slides to allow for better closure. We agreed and waited several weeks for the parts to come in. Once the parts came in, the technician came out to replace the slides and clear the drain. He confirmed that the work would now resolve the issues we were experiencing. Within a few weeks, we noticed that ice was continuing to accumulate in the freezer. Given that we were out of town during the holidays, we figured we'd deal with it afterwards. We called the office and had the office staff look up the work order. They confirmed that frost buildup was part of the original request that was addressed. When we explained that the problem was not satisfactorily addressed, we were told that the labor warranty was only good for 30 days, and we were 5 days late! Unbelievable! The only offer we received was a waiver of the service triage fee, but would still be liable for the frost repair, which had already been quoted and paid for during the previous visit. Why would I even consider paying for them to come inspect it again in the first place? Not much of an offer. No thanks. Bottom line, they upsold us on drawer slides we really didn't need, but failed to resolve the actual problem. I would have expected some consideration given that we've done business with Covina Appliance a few times this past year. But given this latest encounter, I am forced to take my business elsewhere.

    Pasadena Kitchens - appliances - Updated June 2026

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