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Valencia's Appliances

4.3 (25 reviews)
Open 10:00 am - 6:00 pm

Services - Valencia's Appliances

Appliance repair

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Bam! Surprise. That's how I felt.

It's hard to find a good appliance company you trust. Trust is the key issue in not getting OVER CHARGED in these situations. I'm not sure if I would call this guy over. Charge you $50 JUST TO GO OUT and look at the problem. What he doesn't tell you is that if he starts any work small or big he'll charge $120 MINIMUM. Turned off a safety value in the stove in 15 mins and wrote an invoice for $120. Wow. Not saying he did a bad job, but I would try to look around and maybe put him on your second call....or third...or...never? Update: They called back to apologize and wanted to make things right. I think it takes a lot to try to do your best in the community and to do the best job.

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10 months ago

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2 years ago

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2 years ago

Very professional. He helped guide me through fixing it myself over the phone saving myself a lot of money.

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Photo of gary w.
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6 years ago

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4 years ago

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3 years ago

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3 years ago

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5 years ago

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6 years ago

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5 years ago

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6 years ago

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6 years ago

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7 years ago

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6 years ago

5 stars for honesty. Based on the information I provided, I was told they're unable to repair my fridge. We need more companies like this.

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6 years ago

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6 years ago

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8 years ago

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7 years ago

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8 years ago

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7 years ago

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8 years ago

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9 years ago

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9 years ago

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9 years ago

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9 years ago

Excellent service was provided to me from Valencia's Appliances !! I absolutely love my washer and dryer!!

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Review Highlights - Valencia's Appliances

I spoke to Brian and he actually came over after closing shop to diagnose the problem.

Mentioned in 9 reviews

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Howard's - Very nice store!

Howard's

(272 reviews)

$$$

Not the best experience in purchasing a mattress. You would think they would have it down to a…read morescience. When the sales contract was written up, it was grossly overpriced. I had to cut and slash to get it in my price range. Delivery in two weeks. Fine. I went home to figure out what went wrong. For a California King, Gilbert charged me for 2 queen size box springs. Should have been 2 twins. Received a phone call from Gilbert, delivery pushed back another two weeks. Any more delays and will cancel order and ask for refund. Best part of story is mattress delivered in third week by very courteous gentleman who set up new mattress and hauled away old mattress. From my personal experience, go elsewhere for a mattress. I do highly recommend their delivery team.

Exceptional service at Howard's in Covina! Edward Grimaldi went above and beyond to ensure my…read morerefrigerator purchase was seamless. He was patient, informative, and courteous, even retrieving my credit information when I didn't have my card on hand. His dedication to customer satisfaction is truly commendable. With an increase of online shopping, customer service has declined in many businesses, not at Howard's in Covina. I had put off replacing my fridge because I do not like online shopping (you don't know what you are getting). I am glad I came to Howard's. Edward has restored my faith in buying from local businesses. Thank you again so much for the great experience! Howard's offers great selection, exceptional service and their pricing will keep you from going elsewhere!

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Pasadena Kitchens

(4 reviews)

Searched around for the best deal for a Bosch dishwasher. Consumer Reports top three picks are…read moreBosch units. Anthony helped me pick the right one for my house and after some haggling, he adjusted the pricing a bit so I could support local small businesses. The delivery, install, carry away and all the associated services were outstanding. Great place to buy. Next on my list from this spot is a 36 inch gas range to be installed in January. Highly recommended. Side note: The Bosch is worth the extra money. The one we picked has a decibel rating of 42. That is super quiet and just a tick above their quietest unit that is rated at ~36dbl. So far, we absolutely love this unit. I laughed at the app pairing, but I did it anyway and it's pretty cool. Tells you the water used, the kw used and other metrics. Pretty neat and it lets you set the time to start a load so we've been doing 2am start, so we wake to clean dry dishes. Leo the installer is top notch. Great super nice guy.

After a frustrating ordeal at a big box retailer that rhymes w Nome Frito, I realized - I should…read moreshop local and support small business! So I ended up here and was so happy! I had excellent customer service experiences both times I came in, prices were very fair, not only were shipping/installation prices way better they were also SOOO much more convenient. I was having a rough week dealing with a lot of unexpected costs, and working w these guys really brightened my day because they were kind, helpful, and well-priced.

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ServiceMaster by T.A. Russell

(11 reviews)

My insurance recommended this company and the first part where they tore out and dried out the wall…read morewent well. BUT the second part where they restore what they tore out was AWFUL. The first crew broke my shower pan in the initial treatment, however, I was ok with that part because the crew was professional and polite. BUT dealing with the restoration/construction department has been beyond ridiculous and highly unprofessional - I was treated so rudely by Blake, who came to assess the project and give me a bid. When I spoke to Blake on the phone about his bid today and suggested some changes I would like he got very condescending and impatient. He was very eager to leave for Vegas today and obviously did not want to change the items on my bid. He made it clear I was not very important to him and I was an irritant. He actually scoffed at my ideas for my own house. He told me how ignorant I was, they wouldn't do what I wanted and I should go find someone else (and I did find someone else, I found 3 other bigger companies today actually, that said my ideas were very do-able and that Blake was wrong.) When I hung up with Blake, I called Christina (the head honcho) twice, I left 2 voice mails and she never called me back. All I can say is, RUN don't walk AWAY from this company's restoration/construction department.... I have built several homes in my life and flipped them and think Blake was just mad that I didn't want to be taken advantage of but why didn't Christina call me back? Seems they don't care.

Do not use this company for any home repairs. The general contractor they sent was unprofessional…read moreand I'm honestly not sure they're even using licensed contractors to do repairs. The workers that they have show up don't know what they're doing and the repairs are done sloppy and improperly. They don't show up on days they say they would. It's like they're just bringing in random workers that aren't trained to do repairs. Do your research and go with real contractors that knows what they're doing.

Valencia's Appliances - appliances - Updated May 2026

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