Overall good quality of service but extremely slow! You can expect a long wait. It took me an hour and a half wait just to get an oil change. read more

Typically a great service for the price, however, i have lost a floormat and a rear view mirror (both fixed or replaced)

My husband and I have been taking our cars here for 15 years. Great service, knowledgable and competent techs, all the services for OEM maintenance, and they carry Motorcraft oil for my Explorer Platinum. All of our maintenance requirements are in their system and they let us know what's due when. They have done all the maintenance on my husband's F-150 Platinum since 2012 and 170,000 miles later it still runs perfectly. The owner and managers are very nice and the car wash folks do a great job. Would HIGHLY recommend this Kwik Kar. read more

I had a State Inspection at Fry Road Kwik Kar. I arrived 8:30am and they took me right away, and were finished in 20 minutes. Didn't try to sell me anything. Very professional and fast. read more

These people are scam artist. Don't even bother, they are nice and smile in you face and then mess up your car. They put the wrong oil in my car and never changed the filter!! Resulting in over thousand dollars in repairs. STAY AWAY! read more

I brought my SUV in for repairs on 11/01/2016. The inspection was thorough, and I was informed throughout the repair process. After I drove my car home, I started hearing an unfamiliar noise. I took my SUV back the next morning to inform them of my concern. Jose, the master mechanic, and I went for a drive so that he could pinpoint the issue. I found Jose to be very knowledgeable and fair. I will definitely return if/when I need more work on my SUV. read more

I have an 08 Acura tsx. I have always taken my car to the dealership for my maintaining; however, one time I had to leave town and took it to my nearest NTB due to running out of time prior to my road trip. Then for my next oil change I took it to kwik kar.. They told me that the oil in my car is extra thick because NTB put the incorrect oil and that they will need to flush it out and clean it costing me $150 to do everything they needed to. So I went back again for my next oil change and turns out they said the exact same thing!!! This time I know they were full of it! I told them to leave it alone. After all that I took it back to the dealership and explained it all, they took a look at it and said nothing is wrong with my oil!!!!! These people are money hungry so BEWARE!!!!!!!!!!!!!! read more

Great service. I went in for a much needed oil change and while having that done, they found a old brittle hose that connected to the coolant that had disintegrated to the point that it was no longer able to carry the fluid to cool the engine. Eventfully causing the engine to burn up if not replaced. My car is a foreign car so any repair is pricey but I was not expecting this and it was very expensive but had to be done. Jesse was so kind and worked with me to discount his labor/cost so that I could afford the repair. They did a beautiful job in cleaning my car. I will be back as it was a pleasant experience and so very much appreciated. read more

Charged for services they did not perform. The low tire pressure light started flashing, checked the pressure and is low even when part of their routine inspection supposedly performed. Took my vehicle to the dealership for a recall service today and I found out that I have been driving with no air filter, after they supposedly replaced it a week ago. Make me wonder what else was NOT done --- oil change, tire rotation? Kwik Kar, If I am paying for something at least DO what you are getting paid for. Beware that they will try to sell you additional services. The free car wash is not worth it. Take your vehicle somewhere else. read more

Took my truck there for an inspection and to get a tail light replaced. They could not figure out how to remove the assembly holding the bulb and were trying to pry it loosed. Fortunately they called me saying the assembly was stuck and wanted to ask if thy should pry harder. I went by to take a look and there were actually two screws holding the bed extender bracket in place which had to be removed before the assembly could be removed. In the interest of full disclosure it is true the bed liner had to be removed to access the screws holding the bed extender bracket but the bed extender bracket was clearly visible with the liner in place. It took me two minutes on the internet to learn how to remove this assembly. Not impressed with the mechanical knowledge at this location. read more

This place used to be honest when first opened looking for business .PLEASE READ AVOID LIKE THE PLAGUE and warn all your God loving friends to do same..they will rob you blind given the chance,I stopped with my kiddo car to get inspected and get sticker not knowing that he just had it tested at the dealer and it had passed with flying colors ( car has 14000 miles) before he deployed overseas and they don't issue window stickers anymore..... Well this place said it needed almost 700 dollars in work to pass inspection , before even they got online and would have seen the car passed inspection a week earlier at the mercedes dealer. really,???the supposed manager " PAUL " walked around it and with his keen ears and noses & came to latter conclusion ????? they still arrogantly charged 25 bucks to give me back keys ??? To boot they keep your credit card numbers and sell them to crooks .....3 of there employees have criminal records including one of the managers.i come to find out....look them up on any place like " ID TRUE " or similar. I already reported them to the houston BBB and they have a pretty thick file on them...... sooner or later a tv channel scam alert will get to them you can bet on it ! God Bless the sincere. PS read report below if you have any doubt http://www.ripoffreport.com/r/Kwik-Industries-Kwik-Kar-Lune-Tune/Dallas-Texas-75244/Kwik-Industries-Kwik-Kar-Lune-Tune-Doing-Business-With-Kwik-Industries-Think-Again-B-465188 read more

Got in my car...and my seat's backrest is wet!! From what?! Sweat?!! So grossed out. BTW, the $19.99 oil change comes out to $26.99.

I come here sometimes it's a really great place. Kevin the manager has always taken really great care of me every time I've come through the doors. I'll definitely be back in definitely recommend people in the Kelliwood area to come by. read more

Terrible management at this site. Fat Hispanic mechanic/manager has no customer service. The old white tattoo manager is rude as well. Front desk is okay and one gentle man working cars. The management are horrible. Need to change quickly and get this place back running at the proper standards. They need to come survey them. If you dont like your job then leave. read more

Do not ever take your car here!! They took my cabin air filter out to show me it needed to be replaced, and I declined. They never put it back in come to find out. It is $39 to replace, and when I called to inform them there was no offer to reimburse me, only a weak apology. Buyer be ware if you go here. Clearly careless technicians and very poor customer service. read more

I took my car in for a STATE inspection. The car barely started after the inspection and then I got home and it wouldn't start at all!!! They said it was a battery terminal however my car was working 100% before I took it in. 100%!! So, I asked the manager if it was just a huge coincidence that this happened immediately after they put their hands on it. "Yes, he said. Must be" BEWARE: Take car in for state inspection and then it dies on you!!! read more

I don't think I had the option to give no stars. Used to love taking my vehicles here until an employee stole from me out of my vehicle. Said they would check the tapes and call me back. Still no call after a week or more. Managers said they would replace my belongings to keep me as a customer but no one wants to talk to me when I've called. I will not recommend this shop to anyone anymore as they can't even take care of one of their own customers. Check your vehicles before and after if you still go there. read more

This place is rip-off central. They first tried to sell me a bunch of unnecessary service, then when I get the bill have a 100% mark-up on an air filter. Go somewhere else. read more

Carwash - Not even very superficial dirt removed. Thought it must be a bad day and went back with other car a few weeks later and encountered the same result. You'd be better off vaguely splashing some water in the general direction of the car and saving your money. Definitely won't be returning. read more

First my car, then 3 months later my son has an oil change. Both times we get home and the next morning there's a huge patch of oil on the driveway. And both times they say the employee forgot to put on a gasket. I think they train someone that morning, then let them screw up your car that afternoon. Not to mention the $300 to $500 worth of work they will tell you your car needs every time you go there, all of which is unnecessary. At almost $40 for an oil change, plus your free? carwash, go somewhere, anywhere else. read more

Stay away from this place. I used it once for a oil change and car wash - they tried to upsell all sorts of stuff related to the oil change and the car wash staff stole over $10 in change out of my change holder. I recently took my Honda for a state inspection and was told they needed to do an emissions diagnostic for $105. Over an hour later they told me an evaporation valve needed to be replace and it would be over $500 more. I told them no and took my Honda to a Honda specialty car repair just down the road. It passed inspection without any issues as evidence by the inspection report. read more

I needed to find a place to get my oil changed since I just moved here I like that they give you a free car wash and vacuum your car with an oil change that was unexpected and nice. They even hand dry it, nice touch! That being said: I would only go here for an oil change. The company recommends 3000 miles for an oil change but the manufacturer's recommended oil change mileage for my Toyota Tacoma is 5000. Don't go by Kwik Kar's recommendation go by the manufacturer's especially for newer cars. Second thing they try to tell me that my break fluid was transmission fluid and should be red. Brake fluid comes in different colors and mine was clear and didn't need flushed. My recommendation is: do the research on what fluids your car or truck uses because I had just purchased my vehicle from the dealership a year and a half ago as certified used. Don't tell me they put the wrong fluid in the brake lines. read more

Told me I needed to have my brake pads replaced. They wanted $350 for the brake job. I took it to the dealership who inspected the brakes and said there was PLENTY of life on the pads still and no replacement was needed. These guys at Kwik Kar will tell you anything to try to get you to pay them a lot of money for unnecessary work on your car. read more

This place is terrible, scammers. Had a brake light come on my dash and took it to Kwik Kar and told that I shouldn't drive the car, get it fixed there, they can do it cheaper than mercedes. Got a call to say $700 but because it was Christmas he could lower it to $600 or maybe $500 but I may want to think about giving the mechanic a tip because he saved me so much money. When I picked up the car, the mechanic was creepy and mentioned the tip again, I wanted to leave asap so I paid and got out of that place quick. Mercedes was cheaper so I should have gone there first. Spoke to the manager who said he can't do anything. Then I advised the owner who tried to call once and said he would call and never rang.... Women, don't go here, they are creepy and are complete rip off artists. Be very cautious and recommend going somewhere more reputable. read more

I came to Kwik Kar on South Fry Road in Katy for a routine inspection, this being my first time there. After they had taken my car in to get inspected, a gentleman walked up to me and told me that he had noticed a chip in my windshield (which I had already had sealed) and said that he can bill my insurance for the repair so that it would be "free" for me. I quickly declined his offer. I later found out that he in fact did not work there, but he partnered with them so that he can bum some jobs from them--this angered me, as I felt this was sleazy business practice. As if this wasn't off-putting enough, another gentleman approached me in the waiting room saying that my windshield wipers were torn and that he could sell me some new ones. When I tried to decline, he told me that he will not pass my inspection unless I agree. So at this point I agreed. When I got home, I had asked my father about the windshield wiper (as he is the mechanic of the family). He then told me that he replaced the wipers himself last week. When I called Kwik Kar, I was livid and demanded a refund for the replaced wipers. The manager (named Paul) had me come back to get my old wipers back for a refund. Paul was still insisting that his crew did nothing wrong. Bottom line: take your money and your business elsewhere. These people are a bunch of sharks waiting to rip you off. read more

Great service and integrity from the owner, to the managers, to the service guys. I've been been taking our gas and diesel vehicles to them for years from pre- purchase inspections, to just purchased repairs, to ongoing maintenance..... read more

kwik car and mr kevin janik charged my daughter $350 to repair her horn and 2 months later it is not working again and they refuse to make good on the repair. i would not recommend anyone going there. terrible customer service and a complete rip off of a young college girl. read more

This is where I've been bringing my family's cars for 6 years. No need to go anywhere else. Great service. Polite and thorough employees that do a great job every time! read more

I've been here many years. Always an honest assessment with no pressure. Kind and friendly service. Discounts are offered each time I need maintenance. Always satisfied post service. read more

Service was good. They were suppose to rotate the tires on my truck. I was told they weren't sure if the lift could hold it??? May be true, but the guy never told me either way. Oil change was done and they were too busy trying to sell me other stuff, that they failed to tell me they didn't rotate my tires. I didn't even check until I got home. The good news is they didn't charge me for it. I will use them for an oil change, but that's about it. read more

This review is for the car wash. I spent 50$ on a car wash that when my wife brought it home I see that there are spots all over the windows! I tried to take a picture but it wouldn't come out. I decides to call and talk to the assistant manager which tells me the next time I come in to get him to do my car. First, i shouldn't have to ask for anyone particular bc every employee should be able to wash a car correctly and to be able to see hundreds of spots on my front window and the passenger window. Second, i received a free car wash with an oil change that was a better wash than what I paid dor yesterday. The assistant manager told me he couldn't give out refunds etc which i didnt ask for but he didn't even offer a discount on the next wash. Even if its 10$! So now I will never use this company aalgain. If you can't make customers happy bc they didn't do the correct job first than I will take my car washes, oil changes and inspections elsewhere. read more

I took my car in for the emissions inspection, they told me it wouldn't pass and needed an O2 sensor but they could fix me up for $140. I took it to an exhaust specialist, he put in a new gas cap, reset the computer and it has been fine ever since. I do not trust these guys to do anything other than change the oil and that's questionable. read more

I am not sure that they listen to what their customer wants them to do. They seem to do whatever they feel like to your car. And then, they will tell you need to have $1000 worth of yada yada yada when all you wanted is an oil change. Someone needs to teach their employees "customer service" and "Honest Service". Go somewhere else if you do not want to feel cheated!!!! read more

Do not go here. My 17 year old daughter went in for an oil change. I called before she went in and inquired the price. About 20 minutes after she arrived she came home with a loaner car and said they told her she needed a lot of work done. I called them immediately and told them the only thing we needed was an oil change and if they intended to do all of this major work why wasn't I called because she is a minor . He said "I don't know how old she is" I said "did you happen to look at her drivers license before you sent her away in a loaner car". He said yes he did, I told him then he knew her age and if he didn't he was a fool. I told him to do nothing to the car. He told me the oil had already been changed. I returned their loaner, which he originally told me I would have to pay for because I wasn't having the work done. I told him he gave a loaner and an estimate to a minor so I would not be paying for it. I picked up the car paid for an oil change and after dealing with them, I'm not all together sure that the oil was changed. So dishonest and sneaky. Do not get ripped off by dishonest people read more