I only hand car wash I will come to from now on! Amazingly fast and detailed attention to my truck…read more Looked like it ready for a dealership showroom after. Amazing value better than everything else around.

They do a great job and are very detail oriented. Only place I bring my vehicles for a hand wash.read more

Any true Texan knows this is the pre road trip stop. Yet now many families can enjoy it daily for a…read morequick bite, tasty snacks, bbq or home decor. I stopped in with a friend in town who never experienced this place and they were amazed. From the world's largest car wash to a wall of jerky. We spent about 20 minutes in here exploring each side and left with beaver nuggets and a shirt.

If I could only give a 0 STAR RATING I would: Today's visit…read morewas a very disappointing experience which may keep me out of Buc-ee's forever! I received a Buc-ee's dog leash as a gift, and the very first time I used it, it broke. Luckily, I have a good boy and didn't run off, which could have easily turned into a dangerous situation. For something as basic as a dog leash, I would think the quality would be more reliable, and this clearly wasn't. I went back to the store looking for an exchange, not even a refund, and that's where things got super weird and frustrating. I was told by the Manager Miah that without a receipt, nothing could be done. But, in the same conversation, she told me the item would also need to be in "resellable condition." .... HMMMMM.... wait, that doesn't make much sense. Let me get this straight, if the product is defective and broke on first use, how would it ever be resellable? BUuuuuuut if I did have a receipt, suddenly the broken leash is acceptable for exchange? The logic just didn't add up. Miah then insisted on stressing "store policy" and that she could lose her job for making an exception. But isn't store policy to satisfy your customers and provide them with an experience that makes them want to return. That's hard to believe that taking care of a customer over a clearly defective $20 item would be a fireable offense. Come on guys, where is the use of basic common sense. The most disappointing is that I've been a loyal Buc-ee's customer. Every year before visiting family overseas, we spend $100's of dollars on Buc-ee's merchandise, snacks, and gifts to take with us. It's been a tradition, one that ended today. Completely shocked that a company valued at over $2 Billion would choose to stand firm over a $20 defective leash. How about you guys do a better job training management to handle situations like this with a little flexibility and customer-first thinking vs. scaring them into losing their jobs, which loses customers! I used to enjoy shopping at Buc-ee's, but after this experience, I def. will not be back!

Great so far, plenty of options, and monthly plans…read more Only negative is they don't have a service that includes vacuuming and wiping the inside windows of your car, which is a shame. Otherwise, staff is friendly and they have a good automated system here.

NOT touchless! Marked on Yelp as touchless and it is definitely not. They tried to explain that…read moresensors account for the extras on my vehicle, but I didn't not want any brushes touching my car due to aftermarket parts I didn't want t damaged.

One of the best car washes around. I brought my truck her because I had bad water spots on it. I…read morehad it washed a few other places and they could not get them out. I bright my truck here and did the ceramic coating and it looks just like it did when I drove off the dealership parking lot.

Other than the luxurious waiting area, everything was on point. Glad I came here, my car got all…read morethe attention it deserves.

Elyse was so help full and made my time here so much more enjoyable I really appreciate her time…read moreand patience

Excellent value for your money and the wash is always really clean! So happy with the amazing…read morecustomer service and friendly faces that are actually happy to see us. Special thanks to crew at the West Rd. & BW8 location. Javier is always so friendly, Jaylen is always so kind making sure my pups get a treat, and Julio always does a superb job directing my vehicle on the washer tracks. I'm still trying to perfect my steering. Overall great wash with even better service!

Finally made it to Clear Water today and I'm so glad I did. My car looks fantastic. The was is…read moreoutstanding. The vacuums picked up the small stone particles from my trunk and floor mats. This was well worth the visit. I highly recommend Clear Water

Canceling my membership tomorrow. I got a brand new car and I wouldn't want my car to get damaged…read moredue to the lack of maintenance on this carwash. I saw a tik tok of some lady whose car was damaged by the car wash and I do not want to find out if this true. I rather hand wash my car. You'll should pay the lady for her damages. I've seen a few occasion of people complaining while I have taken my other cars. So I am not risking my car. Thanks!

They do a very good job and are efficient . Waiting time is limited depending on time and day.read more

I've been bringing my vehicles here for almost 2 months at this point. I rent vehicles on Turo so…read morethere's times when my cars are getting rented twice weekly so the same cars will get washed multiple times in a week span. Yesterday I brought my Tesla in to get washed and the employees there wiped so hard on the lettering that they bent the decal off along with one of the letters. You can see the fibers from the cleaning mitts they used stuck under the lettering. The lead staff informed me and we both took pictures of the affected area. I suggested that I would just order the replacement letters from Amazon and just be refunded next time in at the shop. The lead staff told me that she would have the boss contact me. Moving forward, the boss calls me and instantly begins absolving the shop of any responsibility, saying first, "Oh the shop that wrapped your car did a faulty job so take it back to them." Then after I explained to her that they've washed this same car several times and this NEVER happened, she said, "Oh it's the sun that caused this to happen." As a business owner myself I pride myself on making things right versus absolving myself of any liability. The replacement lettering was $39 on Amazon, less than the price I pay for a wash, but instead of making it right they wanted to make excuses and sidestep the issue. Needless to say, they've lost out on a customer that spends over $500 monthly on car wash services for multiple cars. If you have a higher end vehicle or any vehicle that is wrapped don't go to this place. If anything happens they'll make an excuse to avoid paying anything out.

Great car wash for both interior and exterior cleaning. They do a thorough job, and the staff is…read morealways very kind and friendly. However, I canceled my car wash membership about seven months ago when they switched to a new system and increased their rates. At that time, they asked for my card to continue service, and I declined because I did not want to proceed at the higher rate. I assumed my account was canceled. Unfortunately, I did not check my bank account for several months, and I later discovered that I had been charged the higher membership rate the entire time -- even though I did not use the service. I have been trying to resolve this issue for about two months, but I have received no response or follow-up communication. While I appreciate the quality of their work and the kindness of the staff, the lack of communication and billing issue is very disappointing. As of today, I still have not been contacted. My account has now been canceled. I am giving one star -- one star for the cleaning quality and friendliness, but the overall experience regarding billing and communication has been frustrating.

My experience at this car wash was TOP TIER! I have gone to alot of car washes, and NONE have…read moretreated me the way the staff has at the BlueWave Carwash Kingsland. From Alex G.'s energetic spirit to the welcoming and helpful spirit of Jeremiah. My experience here WILL make me come back. Alex G. Was very informative in regards to the deals and types of carwashes are available, and even was able to answer my question about an Annual Membership that I DO plan on getting. Jeremiah was super sweet and literally helped me vacuum out my car, and taught me the coolest carpet hack with the air blower. BlueWave gained a loyal customer. I stayed alittle after, and noticed that they treat ALL their customers this way. So if you are in the Katy area and close to the BlueWave Kingsland STOP BYE! You wont regret it.

Hiked up their prices SO much!! $15 + for a basic wash that doesn't even include towels and…read moreproducts to wipe down the car. You only get towels and products with their membership or a $25 package. The basic wash didn't even do a good job taking off the insect guts on the front of the car! And the guy who was manning the car wash machine kept the line waiting by chatting to a person for about 10 instead of doing g his job. Way more options out there.

I had to cancel my subscription due to poor equipment maintenance and upkeep. The pressure washer…read moreat the entry was broken. The side brushes were not operable. I have been a subscriber for years. Starting with previous ownership. I go several times per week. Over the last 6 months, its just not what you pay for. Would love to come back if Ownership makes the investments needed to meet expectations of what is on the board actually operates.

My son took his car to get inspection done. They gave my son…read morea vehicle inspection report that is not readable. Something must be wrong with their ink or printer, because some of the letters are not printed out clearly. I needed it to apply for an auto loan, and even the bank rejected it, told me to get a better copy. So my son went back there and asked for a better print out--they refused to do it. It was my son's fault in the first place to just take the super bad print out in the first place, but wow. I told my son to prove it's him asking for it, show insurance paper and id, so they don't suspect anything. But nope. They would not give out a clearer copy.

Thieves. They stole two items from my car that I noticed right after driving off so I turned…read morearound to confront them. Although one man denied them taking my things in the next breath he offered to replace one of them.