First time at Krispy Kreme anywhere. My husband had received a five dollar gift card here, and I had a board meeting to attend with eight participants, so I thought, why not? Large parking lot from easy to navigate. The inside was much more spacious than I imagined. It must be fun to watch them make the donuts first thing in the morning. I liked the idea of having some variety, so I chose to buy 16 mini glazed donuts for the same price as a dozen regular sized ones. They were out of plain glazed mini donuts, so I asked Ashley who helped me to give me an assortment of the pink sprinkled, chocolate sprinkled, and plain chocolate, glazed donuts. Believe me, they were a hit at the meeting! Everyone was asking me where a Krispy Kreme was because they thought the closest one was in Ontario. Thanks to Ashley for your patience in explaining to me how the assortment options work! Apparently, new seasonal ones are 50 cents more per donut. It's a bit out of my way, but I do believe the donuts were melt-in-your-mouth fluffy sugary delights that were worth indulging in once in awhile! read more

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This Krispy Kreme location needs improvement when it comes to employee time management and handling mobile orders. I placed a mobile order around 7:15 a.m. and arrived at 7:35 a.m., only to find that my order still wasn't ready. I waited over 10 minutes trying to get an employee's attention, but I was completely ignored while other customers in line--who had not placed mobile orders--were served and received their orders first. Another customer who had also placed a mobile order around the same time expressed the same frustration, questioning the purpose of ordering ahead when walk-in customers are prioritized instead. Due to this experience, I will not be returning to this particular Krispy Kreme location. Better time management and organization are clearly needed. read more

Came at 520pm on a Friday to no hot light on, sad day. Hot light hours say 5pm to 7pm on the website read more

I've got donut holes, I've got donut holes In different area codes (Area), area codes (Codes)... Located by Costco this Krispy Kreme has a drive thru and donut holes. 4/5 Rewards Sign up for the rewards via email its free and you can reward yourself with Birthday treats and points with purchases. 5/5 Donuts That classic glazed Krispy Kreme taste you've come to expect. They have seasonal ones throughout the year. Halloween the kiddos can dress up for a free donut treat. 5/5 Parking Easy to park as long as Costco isn't overflowing. Overall you can drive thru or stop in to sit and enjoy your Donuts holes in this area code. God bless read more

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Went for my sisters birthday, created the account the day of - may not have gotten the birthday deal, but a kind Filipino women with a tattoo on her nape (back of neck) was super kind, understanding, and directive. Super fun ordering with 2% battery, hope to see her here, and made our day . read more

Visited store today 4.13.26 at 4 pm. Woman cashier wasn't very friendly, even though there was no one else in store. While eating my donut and hot chocolate, I decided to download the Krispy Kream app. Once done, it showed that I can get a free donut. I went back up to cashier and she said I couldn't use it until my next purchase. I spent almost $30 on six donuts and two drinks. As we left, my husband said thank you and she just ignored him. Poor customer service. read more

Krispy Kreme - Six small donuts $17 plus - Donuts Near Me - San Dimas, California

Helpful staff. Came through the drive through. Tried to redeem my birthday reward which was three glaze donuts aside from the donuts we were purchasing. For some reason it was having problems loading. The cashier Jennifer was an excellent employee. She said she was also having problems doing it from her end too but that we could have the the three pack anyways. That was sweet. It made our day. Thank you Jennifer. We appreciate your service. Service was fast. Donuts were fresh and nicely packed. read more

I ordered online for the limited time Harry Potter donuts. The staff were helpful and got me my order right away. A lot of locations didn't have them so I was thankful this one did. The only thing missing was the box for the 12 being themed. The designs were done well. The sorting hat, hufflepuff and gryffindor were filled and the rest were not. A great collab read more

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Staff was super busy but friendly during national coffee day, we received a free medium coffee and donut. We chose a glazed old fashioned looking pumpkin spice and it tasted really good. Donut shoot was clean, and bright. read more

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Drive thru was very rude. She told me after waiting for a while, that I would be waiting even longer next time. As a paying customer, who would tell there customer that. read more

It's Krispy Cream. You know what you are going to get, staff is friendly never an issues Good treat once in a while, especially if you have a sweet, sweet, super sweet tooth read more

Krispy Kreme - Ghostbusters Donut - Donuts Near Me - San Dimas, California

Cashier belgica was rude wouldn't recommend or return. Donuts were cold and stale. Instead of letting me know their espresso machine was not working, she gave me hot brewed coffee. Not what i wanted or paid for. read more

I don't understand why Krispy Kreme still has paper straws, like drinking with a tongue depressor... read more

Krispy Kreme - Paper straws? - Donuts Near Me - San Dimas, California

I love the original glazed donut, honestly any other flavor too, the staff served it very quickly. I love coming for donuts.

Apparently, I got a butter toffee latte iced and this is what I got and its not even good tbh read more

Krispy Kreme - What i got - Donuts Near Me - San Dimas, California

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Krispy Kreme ought to be named the King of donuts! They are cooked to perfection every time! They have mastered the process that keeps them coming. You won't have to wait long for a hot and fresh batch to be ready. I especially like the seasonal flavors and designs that seem to be available every month. Maybe there is a secret donuts of the month club that I don't know about. We can't eat a whole dozen at home, so I usually buy to take to the office. This way everyone is HAPPY to see me!! I am sure you will agree, no matter what time it is, there is always room for a glazed donut! Here are a few photos of my purchases. Treat yourself, and don't forget to tell 'em that Rosemary sent ya!! read more

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I was very disappointed yesterday when I went they were closed. I wish the Location posted that they was not gonna be open due to technical difficulties. read more

Honestly why have a yelp page for a business that deletes negative feedback? Other people should know what to expect if you have a public business. They should know what other people's experiences are. I LOVE Krispy Kreme donuts, don't get me wrong. No complaints about the menu or items. Other locations don't seem to have a problem with customer service but clearly the issue is not with customers here, it's the STAFF & their attitude towards PAYING CUSTOMERS. I think that should taken into consideration and REVIEWED. If you are management, you should be concerned about how your business is run and take a hint from your negative reviews. But anyway, I've already decided to take my business elsewhere because clearly you won't address the problem. read more

I love coming here for their donuts. This restaurant is always clean and the employees are always friendly. I decided to try the Biscoff specialty dozen this time and it did not disappoint one bit! The Biscoff Collection includes 3 Biscoff Cookie Butter Iced doughnuts, 3 Biscoff Cookie Butter Cheesecake doughnuts 3 Biscoff Chocolate Iced Cookie Butter Crunch doughnuts, and 3 Original Glazed doughnuts. If you come here you have to try this specialty dozen before it's no longer in season! read more

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The dark, short, red hair cashier worker was really rude she didn't even want to make me my drink she made a rude face and gesture like she didn't want to do it. I forgot to get her name but she was very rude. One of the iced coffees fell on the table and she didn't even bother refilling it and just stared and didn't say anything to accommodate us. Like at this point, why even come to work? read more

Had to try the Barbie 65th donut... but mannn these things are sooo much sugar. It was $3.09 for each one!!! I expected a lil more for a donut that costs $3.. I couldn't handle how sweet they were, I know a lot of people like that. I placed my order online the night before to ensure it would be good to go on time and sure enough the box was waiting on my we the end of the cabinets. The store was pretty mellow when I walked in and tons of items in the glass display. Lady was nice to greet me and make sure I got anything I needed. My coworkers annihilated the donuts I couldn't finish.. so they get the stars! read more

Krispy Kreme - Barbie (limited) Donuts - Donuts Near Me - San Dimas, California

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Rude, unenthusiastic staff. Especially the younger man with glasses and slightly overweight, hefty woman working there. Felt very uninviting and dismal. Short answers from both people working up front and it felt like you were annoying them just to have your order checked out. Highly recommend taking your business to a nice mom and pop shop elsewhere. This location sucks!! read more

This place rocks. Been coming here since it first opened. Armando was the best. Super chill guy. Donuts were great too. All of them were nicely decorated as well! 5/5 stars read more

Best donuts in town so soft and fresh every time I get them and the customer service here is amazing the staff here is always friendly.... read more

Krispy Kreme - Specialty Minis for Mom - Donuts Near Me - San Dimas, California

Donuts sooooo good! That's a given because Krispy Kreme makes some of the greatest donuts ever! The inside of this location is nice and always clean! I had the misfortune of going through drive though this morning and the customer service was awful. I worked in customer service many years so I always try to keep my order neat and precise to not annoy workers. No matter how I talked to these specific workers this morning I got a ton of attitude and rudeness. It's unfortunate that it lead me to not come to this specific location again. read more

The store is located inside a plaza. Many stores at this busy plaza but found parking easily. I love krispy kremes original glazed donuts but not sure if it's because I came late in the afternoon the donut wasn't as soft as I've had other times. They are the most delicious when warm but this time was not as great. They have an app and rewards system. So if you go frequently would recommend downloading the app. You can also get free donut on your birthday. read more

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My daughter and I have a special tradition: after visiting Montclair, we stop by the Krispy Kreme in San Dimas for donuts. It's something we always look forward to because this location is usually clean, inviting, and often has hot donuts ready to go--a rare treat for us since there isn't one near our home. Today, I called ahead to confirm they would have hot donuts at the time we planned to stop by. The woman on the phone verified they would, though she wasn't particularly pleasant. Still, we were excited because it's not often we get to enjoy Krispy Kreme donuts fresh and warm. When we arrived, however, we were met with disappointment. Not only were there no hot donuts as promised, but the staff was unfriendly and dismissive, particularly the woman with mask who helped us. She didn't seem to care that my daughter was clearly upset, nor did she make any effort to address the situation. The manager we spoke with made us feel like we were a burden for even bringing it up, making excuses about being understaffed. It didn't feel very professional to me. To make matters worse, the dining room was inexplicably closed, and we were unable to use the restroom. This, combined with the poor customer service, changed our opinion of this location from a five-star experience to a one-star disappointment. If Krispy Kreme advertises something as iconic as hot donuts, it's reasonable to expect the staff to ensure that commitment is met--or at least to handle any issues with kindness and professionalism. read more

So I stopped by for some Krispy Kreme donuts at this location! There were only a few customers when I walked in and all the employees were super friendly. The place was spotless inside as well and all the tables were super clean! I also ran into the owner while I was there and he was a super nice guy as well! Definitely recommend this spot if you are craving some Krispy Kreme donuts in the future! read more

Krispy Kreme - Donuts Near Me - San Dimas, California

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Worst experience ever. So I ordered 4 dozen donuts 2 dozen pink and 2 dozen blue for a gender reveal. I ordered them 4/2/25 and the gender reveal is today 4/19. Specifically said that this needed to be picked up early. Everything was discussed in detail with the person taking the order on the phone and then again when paid for which was a week before the event. I come in today and they try to hand me off 4 dozen Easter donuts. Thankfully I asked to be shown the donuts before walking away. And saw the Easter donuts where the pink and blue donuts should be. I said no! This isn't what I ordered. The cashier laughed and walked to the back to retrieve a manager I guess. The manager then came to talk to me and said that the person who took the order wasn't specific enough. I'm like how so if the invoice says 2 dozen pink and two dozen blue with no sprinkles. For a gender reveal. And she then tried to say it wasn't specific enough. I was told to wait 20 minutes for my order to be completed. So I'm waiting 20 minutes for something that should have been just an easy grab and go. I was upset, I explained to them my dislike in how this situation was handled. From being laughed at by the cashier to having to wait. The manager then tried to explain that the invoice wasn't in the location they would normally have them for next day pick up. Even tho I was pretty upset because I was now behind due to their screw up the manager kept her calm and talked me down from my place of anger. She apologized profusely, and refunded me half my order along with gifting me an assortment of donuts. Thank you manager for handling this so professionally and compassionately but to the rest of the staff, the person who took the order over the phone , to the person who took my payment and the cashier who laughed when I said it's the wrong order.. do better. This is a business not a playground. read more

I received an email from Krispy Kreme announcing the new collection of Biscoff Doughnuts for limited time. If you love the rich flavor of the Belgian Biscoff, then you will be excited to try the new doughnut collection. I bought the new three doughnuts flavor: - Biscoff butter cream filled doughnut. It has new filling and the taste is perfect! - Biscoff iced doughnut. It is the original glazed dipped in Bisscoff, but it adds a better taste to it. - Biscoff cookie butter cheesecake doughnut, Glazed donught but topped with cream cheese. The three flavors are just a wonderful addition to Krispy Kreme. I wish they could add them permanently to their menu. read more

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Soggy bread that was shiny and wet on the bottom . Pretty sure it was from a day or 2 ago. What a waste ,paid almost 3 bucks for it . read more

Krispy Kreme - Kristy Keene donuts - Donuts Near Me - San Dimas, California

Donate to your local fundraiser! Before I get into the review, just wanted to share that those little $5 (maybe $10 now) cards that are sold during school fundraisers go a long way. They give you buy one dozen get one free, and there are 10 sticker vouchers on each card. Krispy Kreme has been honoring this card for well over a year (maybe more). Back to the donuts. They are great! When fresh out of the store, sometimes fresh baked, they melt in your mouth. The variety is great, and the holiday themed donuts are always fun. Staff here has always been good, for the few times I come a year. Donut lovers, enjoy! read more

San Dimas krispy creme is not the same as puente hills. I love the donuts but when people that work there are in crappy moods, it makes the donuts taste sour too. 4 staff, helots 4 people in line and all the staff was in bummed out moods... Every time I've been to industry, all the staff are always cheery...it's worth that drive... learned my lesson. read more

- Delicious doughnuts. But I thought it was a bit expensive at $3 for one :) - The lattes are good. - Interesting donut production inside. read more

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There donuts are amazing and they have really good service 5 stars! All the staff are kind

Went in for a 7 dollar dozen promo advertised on the website, Armando the shift supervisor informed me that Nadia the general manager stated that they his was only going on till 7 pm. No where on the website was this stated, poor service and poor advertising. read more

Sadly Melanie was so rude and rushed us on Friday night . She did not want to take my phone number for rewards !

Ok service was good and felt genuinely nice. My problem was with the donuts. I wanted to give 1 or 2 stars but the service was good. Im thinking the doughnuts were made by newcomer worker or something or the branch owner is super stingy. See photos. Why are they super small? Look at the empty spaces in the box. The orginals felt slightly overcooked (a bit darker brown) felt stale after taking a bite when i came home. ( im thinking they reheated leftovers from previous day but i cannot state that as a fact.) Very disappointed. Im taking a longer drive to hacienda heights/city of industry location next time. read more

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Visited on Saturday, 04/30/22 for the first time. I haven't had Krispy Kreme in a veryyyy longgg time. I am usually a Dunkin' person however I had a coupon so why not use it. I ordered: Original Glazed Donuts (dozen): $15.49 I had a BOGO coupon so I got TWO DOZEN of the glazed donuts for the price of ONE! The donuts were very delicious, high-quality, and fresh. If you would prefer to order a Classic Assorted dozen donuts, its $1 extra (so $16.49). Overall I would come back if I had a coupon/discount. I would also like to try out their drinks. read more

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This location is the best, and the staff is always friendly and helpful. Also, the service is quick. Their new Italian Passport to Italy is a must taste, they are delicious even cold. read more