Good drink; Good refresher; Good pop ! Definitely this year's summer drink for me ! It is not too sweet. read more

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Nice coffee shop, assuming your idea of a relaxing café experience is having music blasted at you like you accidentally walked into a bar. The funny part is that other locations in the same chain don't play music anywhere near this loud, so this clearly isn't some corporate requirement. I asked an employee why the volume was cranked up so high. The answer: so they can hear the music in the back room. Right. Considering how cheap and distorted the speakers sound, I'm not exactly buying the "premium whole-building sound system" explanation. At this point I honestly wonder if the goal is to create a nice atmosphere or just make customers finish their coffee faster and leave. Coffee: good. Atmosphere: WHAT DID YOU SAY?? read more

Disappointment.... Disappointment..... disappointment..... I placed my order through the app and when I arrived I was greeted with a "what do you want" instead of a nice hello. I let them know I had a mobile order and shared my name and was then told that what was ordered they are out of. (Not so bad if I didn't just drive over specifically for an iced chai which there isn't something comparable to that. Anyways synopsis of this story is I drove to get my order which they didn't have and was treated in a not so pleasant manner. read more

Starbucks - Coffee & Tea Near Me - San Dimas, California

This is near the San Dimas Costco in a rather large outdoors shopping center. The ambiance is clean with several bar tables and chairs to choose from. Staff are very proficient and was able to fill my four order s without any mistakes. I really felt that these baristas were well trained and knew exactly how to make a perfect drink. Because this is also a drive thru, parking is kind of limited, but there is plenty of spaces outside the confines of Starbucks itself. read more

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Very pleasant, sweet customer service via drive thru here. Pastries are always solid here. I don't go to this location as often as the Starbucks closer to me. However, they have never messed up my order whenever I've gone here. Frappes are yummy for the most part, but I feel like the quality of them has gone downhill over the years. read more

Starbucks - Strawberry Shortcake Frappuccino Blended Beverage. - Coffee & Tea Near Me - San Dimas, California

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OMG! I ordered a tall Green Tea Frappuccino, but they gave me a venti instead! I stop by this location every time I'm in the area, and I just had to write a review. The staff here are always so friendly, and the store is cleaner than any other Starbucks I've been to. Thank you for always providing such great service! read more

Starbucks - Coffee & Tea Near Me - San Dimas, California

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I was helped by osler at the drive through window, full of energy and has a big smile... thanks for your help!

They forgot some ingredients in sandwich. When I called the store, the phone just rings and rings. No response. I had even given a tip! Poor service! read more

Michelle works here and she is so friendly and helpful. I will be going back real soon

i don't come to starbucks often but came in because i got some gift cards, Tony was so helpful he made my visit so welcoming by being very friendly and helping combine my points together. I know it gets really busy but he took the time to take care of me. also really loving the brown sugar oat milk espresso. wakes me up and just the right amount of sweet and cinnamon read more

The amount of time waiting for just a grilled cheese....staff is to busy eye fucking each other and chatting instead of working

I've been to several Starbucks locations, and this is one of the best. It is very well managed. This store is super clean. The staff are very friendly and knowledgeable. And the drinks (I have my favorites) are made very well. I love the wide selection of treats, and that they have healthy choices. Keep up the great work, Starbucks m. read more

Best Starbucks ever! Staff is nice and professional, very hip and lively. They are so fun and helpful. This is bar none, the coffee place to hang out. The staff are amazing!!! read more

Starbucks - Green tea - Coffee & Tea Near Me - San Dimas, California

Always get my drinks done correctly and staff is friendly. One of my favorite locations.

I had a wonderful experience when I came here and ordered several cold and hot beverages to bring to my clients. I received my customers' orders for pastries goodies, hot and cold beverages by text message and they wanted several items. I came into this Starbucks location and was very fortunate to have met and get help from a wonderful lady named Saylor (I hope I spelled her name correctly). Nevertheless, I got very willing and highly customer-service oriented assistance from Saylor all through figuring out all the orders from looking at the message from my phone, putting them in, informing her teammates they got a large order and leading them to ensure everything was prepared well, packed securely and making sure I got everything. Truly friendly and great customer service that will make anybody so grateful coming in this location and more so having been blessed to a wonderful experience with Saylor! This is surely my go-to Starbucks location every time I bring Starbucks treats and beverages for my customers here or within this area. Thank you, Saylor and this Starbucks location! read more

This Starbucks has quickly become my go-to spot. Whether I'm looking for a quick caffeine fix or a place to do some work or school work, they never miss. The service here is next-level. The team is always wearing a genuine smile, and there's nothing quite like walking in and being greeted by name. It makes the spot feel like a true neighborhood gem. The ambiance is fantastic--great lighting and a welcoming energy. Plus, the space is incredibly clean and well-maintained, which I really appreciate. If you're looking for magnificent service and a place that actually cares about its customers, look no further. Highly recommended. Gabe read more

I've never been to this Starbucks, we are from out of town stopping by to get a drink, first they don't have the peach green tea which is the only thing I wanted has to order something else when given the drink I was basically given a shot or water cup as a tall drink now.. that was my final straw with Starbucks. read more

Starbucks - Coffee & Tea Near Me - San Dimas, California

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went to starbucks because i needed caffeine and a little main character moment. my drink looked cute but tasted way sweeter than usual, and it took forever to get my order. the place was packed and there were no seats left, so i ended up leaving right after, not a terrible experience, just not worth what i paid this time. read more

They have good reviews, for a Starbucks. But I'm never coming to this location again. Anytime I've made a specialty request, either they don't do it and I'm forced to very politely ask them to do it. Or, they say "that's not how the drink is supposed to be made"... then they remake it (not necessary) and put the new cup at the END of the line, so I have to wait for it. And then they hand it to me without saying a word. So SOME of the employees have attitude problems. But the last time I came here, I ordered inside, and waited for 27 minutes to get my drink. And as always, no acknowledgment or apology. I've got to assume management is a fault. read more

I was up in the area and decided to stop by this Starbucks store to buy two PSL with Chai for my dad and me. The barista was very friendly. When we got home, we noticed that they had written nice little messages on our cups "Cheers!" and "Sweet Like You!". We loved these messages and they made us smile - spreading a little kindness. My local Starbucks in the OC doesn't do this. Also, our PSL w/Chai were delicious. read more

i own a taco shop in azusa called taco king on 246 n azusa ave, i put my heart and soul in my customer service but let me tell you that my man AUSTIN is giving me a run for my money in customer service and satisfaction, not only did he help me in helping me find the snoopy collection but he did so with tjr biggest smile and positive energy. Austin You Deserve Nothing But The Best, Hope Starbucks C.E.O sees the hard work you are putting and credits you the right way...i Know God Already Did !!! read more

Starbucks - austi - Coffee & Tea Near Me - San Dimas, California

Typical Starbucks in most ways. The issue with this location is that is so RIDICULOUSLY loud. They crank up the music volume and as a result everybody has to practically yell to have a conversation. Turn down the volume and the place would get 5 stars from me read more

Update: two times in one month that I've gone through the drive-through at this location, and when being handed my drink, the lid came off and hot coffee spilled all over me and the inside of my car pay attention to how you were handed the drink and grab it with both hands. This is getting to be very expensive with having to get my car detailed. absolutely love that this one is now a drive-through! It used to be across the street and very inconvenient. So when you pull this one up, please know that it is now directly across the street with a drive-through and they are quick and efficient. Inside can get a little noisy with the machines and the music and the people but they do have a nice outdoor area with covered seating and chairs. read more

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I pretty much go to starbucks everyday A Employee Name Drake is very nice welcoming friendly always has a smile on his face. He is a very nice outgoing employee. read more

Any Starbucks you walk into will be a reflection of the manager, shift supervisor and of course the DM. I managed a Starbucks for years. And also have been an avid dedicated customer for well over 10 years. Every person that works here - it seems like they don't like their job. Dismissive , no eye contact , absolutely no warmth. I'm sure not any of these baristas or shifts even know Starbucks mission statement. I had to also ask for a few things more than once - sriracha for my egg bites - and a spoon. When i asked for a nitro lid for my drink, the barista had an attitude. Just terrible for business - I sincerely understand life is hard and can be heavy - whoever is running this particular store. It's obvious they don't give AF I won't be back here - way too many wonderfully tan Starbucks to choose from. Sending this location love and light read more

Starbucks - Chocolate cream cold brew a grande in a venti cup with extra ice and extra extra foam with a shot of espresso. - Coffee & Tea Near Me - San Dimas, California

This is an alright Starbucks location, not the best. Their music is super super loud so it is hard to study or get any work done. I ordered two drinks. One was a blended refresher and the other was a water with peach juice and dragon fruit pieces. At previous locations they were able to make my drink with no questions asked and the total would come out to about $1.20. Unfortunately when I was ordering the guy charged me $4 for the drink, for a water with peach juice. So I asked him after why it was that much and he said because they need to make it a "custom tea". Not once did he say he could not do that when I was ordering. So I asked when I asked him for a partial refund of what I was overcharged and I was basically told that it is not possible. Really unfortunate customer service...I would go to the other location on Bonita avenue. read more

It's red cup day and dang... but it's super busy in here. Everyone is working really quickly getting all the orders out. I ordered my drink on the app. Got my hot white chocolate mocha and I was outta there in less than 10 minutes. Great job to all the baristas working at this location read more

Shocking Experience - Are Children Not Welcome at This Starbucks? I had a deeply upsetting experience at this Starbucks location in San Dimas when visiting for breakfast with my wife and two-year-old twins after church. My children ( younger than 2 years) like many toddlers, were briefly unsettled and cried for a short period. While I was actively trying to calm them, a young manager approached us and cited a "code of conduct," stating that our children needed to be quieter due to complaints and sounds like we need have to leave. I was shocked when she described my children's crying as "yelling and swearing." Despite my efforts to manage the situation, the manager's response made us feel incredibly unwelcome. To make matters worse, another customer who was clearly bothered by our presence allegedly made an offensive gesture towards my wife as they left. Based on this experience, it truly felt as though young children are no longer accepted or tolerated at this establishment. The lack of understanding and the incidents we encountered were very disappointing and surprising. Kindly, when you hire your kids to work in a place make sure there is someone a adult, someone with manager skills with a customer service skills to manage the team and know the difference between kids, crying and yelling or swearing because kids are crying is not yelling and is not swearing read more

Thank you my making my day. These little notes go a long way! My drink was the best I've had as well. read more

Starbucks - Coffee & Tea Near Me - San Dimas, California

Disappointed with my recent visit. Long wait, wrong drink, and staff seemed rushed and uninterested. The store was messy, and no one apologized. Not the quality I expect from Starbucks. read more

This Starbucks has the worst employees. First of all the guy with the beanie who worked the drive through was so rude, get him off the drive through line with his horrible energy. I asked if they had a specific cup that I could clearly see from the window, he says "idk you can come inside to check" ok rude but whatever. So I go inside, pick the cup off the shelf and go to the register. I stand there for at least 5 minutes before anybody acknowledges me, finally they do only to tell me sorry they can't sell the cup??? Ok sure. read more

My husband wanted me to give high praise to Grace for being so patient with him on his last visit. He mistakenly left his money clip in another bag at home. Grace patiently waited while he contacted me so I could send him the info to pay for his coffee. She turned his embarrassing moment into a good experience with her kindness and understanding. Thank you Grace!!! read more

I think I might have found one of the best Starbucks to just chill at. Most locations have really toned down there size and focused on the drive thru. This location was open across the street with no drive thru and took over this old Burger King building. Super spacious and plenty of parking. They have indoor and outdoor seating. I ordered a sugar cookie almond milk latte. It was my first almond milk latte. It was good - I'd get it again. Staff was friendly although we were like literally the only people there late on the Sunday before Xmas and not many cars in the drive thru either. I will definitely find myself coming here more often when I just want to chill with my drink. read more

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I came through the drive-thru and wanted a large ice water, they said I had to pay for another item to get a a water. I said it's okay, then I had to wait in the line to leave, since I'm thirsty and on the road I decided to ask for just a little tiny water cup, and the woman had to call the guy who spoke to me initially and he couldn't even give me a little water cup, with his snarky little attitude. Super dumb. read more

I ordered a cold brew with light ice and they gave me all ice with a splash of cold brew. I'm not one to return an item, so I'm just going to write on Yelp. They were quick with the mobile order, but not accurate. read more

Starbucks - All ice no Cold Brew Coffee - Coffee & Tea Near Me - San Dimas, California

I wish you would take as much pride in your restrooms as you did your decorations. I can't believe an employee walked out of the restroom right before we went in and said please don't go in I'll be right back to clean. I went in there with my 4 year old after sitting in the drive through for a while. I'm grossed out and not sure I want to even drink my coffee...I hope the rest of the place is not this dirty. read more

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One of the main reasons why I specifically go to this location, is for their crew members. Saylor, Jake and Andrew are just a few names of MANY, that are amazing, SO incredibly kind and personable. This location did an outstanding job when hiring the best employees. If you want stellar, friendly service and good drinks, this is the Starbucks to go to! read more

Nick was amazing. I ordered my husbands drink completely wrong and he went above and beyond to help me correct it and didn't make me feel like garbage. Thank you, Nick!!!! read more

Always friendly and accommodating. Experiences in different t cities helped me appreciate the cool service. This location and the Bonita location are awesome read more

Man oh man. Two for two this week on messing up entire orders in the drive thru. Aside from being super slow, which normally isn't an issue cause I get it, you're making drinks and I can be patient, but 45 min in a line is kinda over the top. I was also hoping for a less aggressive "the screens gonna ask you a few questions" during my transaction since minimum wage has increased to $20 now... but nope. I don't mind tipping at all... but it feels defeatist when I've waited 45 min for the wrong drink order on top of it. Send help. read more