Quick service, nice staff, & a free fresh doughnut upon entering. Good doughnuts as always

Just had a TERRIBLE experience here!! The donuts given to us by the rudest employee named Angelina were ICE COLD!! The manager came to the window by request and said nothing could be done about the ICE COLD DONUTS. I've called the corporate office to share my awful experience. Left without anything but a bad taste in my mouth from the horrid customer service : ( read more

Krispy Kreme - Donuts Near Me - El Paso, Texas

Busy place on National Donut Day, yet still got in and out pretty quickly. The Donut was awesome and definitely fresh. The ambiance of the place was great. I even brought a hat home. read more

Krispy Kreme - The Donut from Krispy Kreme - Donuts Near Me - El Paso, Texas

See all

Wonderful doughnuts but customer service is horrible went through the drive thru and kept getting rushed at the speaker and the girl gave horrible attitude messed up my order and still had the audacity to give rude stares when I had to get off to get my order fixed thank you to Alan for helping me fix my order read more

Always fresh! Quick service. Clean restaurant. These are the gold standard for doughnuts !

Super friendly and prompt service :) ! All of the employees here are awesome and greet you with warmth and courtesy, even when they are super swamped and busy :D ! Today was my second time stopping in for an online pickup order :) ! The first time I stopped in was to purchase a box of a dozen assorted donuts and a dozen glazed donuts on Feb 29 this year :) ! Yup! That's right! On Leap Day :D ! I stopped in today to pick up an online order of Saint Patrick's Day donuts, and they look absolutely amazing and delicious :D ! And as always, the conveyer of glazed donuts on display is always so much fun to watch :D ! Everyone who was there was so spirited and optimistic for Saint Paddy's Day :D ! Thank you for once again brightening my day, Krispy Kreme :) ! You are fantabulous :D !! I will definitely come back again because I always feel like such a welcomed customer, whether I'm there for pickup, or I truly want to sit down and enjoy the warm and inviting atmosphere around me :) ! read more

See all

Krispy Kreme has always been a classic as far as donuts go. We went through the drive thru for a sweet fix because it's been awhile. I got the regular glazed and my dare had two chocolate Bavarian cream donuts. The experience was just ok. The slow drive thru wasn't ideal, and I wished my glazed delight had been a tad warm. The donuts themselves haven't changed, taste is familiar but maybe my palate has shifted. While they were decent, they didn't quite hit the mark for me this time. Krispy Kreme is a reliable choice for donuts but eh ... doesn't quite live up the they hype. read more

Krispy Kreme - Donuts Near Me - El Paso, Texas

My grand daughter was very excited about the Harry Potter donuts they were advertised. This promotion started on a Monday and I went every single day for four days straight trying to get these donuts. Every day I was told that they were sold out and that they were first come first serve. One of the young girls behind the counter was very rude about it. I don't know if she was just frustrated at how many people were coming in asking the same question but my thought is if you're going to have a big promotion like this and you know that there's gonna be a big demand. Why not make more donuts? The ambience is good at this place. They have room for you to sit down and eat apparently when a Krispy Kreme sign is lit up red, they will give you a free doughnut fresh out of the oven. I finally got the donuts on a Thursday. They did not have the sorting hat donut they were out of those. I did go back the next day on Friday and they finally had them and I was able to get one for my granddaughter. She thought the donuts tasted good. The only problem was there was very little filling in them. I was not able to buy the specific house donuts. They were only offering them as a dozen. The box cost $19.99. read more

See all

Ordered Online and at 9:30 and made the drive to come and find out they are closed early for no reason ??? That's crazy Yall do better and update yall time online. closing at 11 really wasting peoples time to come 6 cars pull up with online orders and no service or a hello !?? Make it make sense read more

Hot and fresh as advertised. Perfectly even coating. Represneting the brand well. Open early. read more

Krispy Kreme - Original Glazed - Donuts Near Me - El Paso, Texas

Was in town for a family event and decided to stop by for a donut. Well, to my luck, they had my favorite kind of donuts- Oreo flavored. We went thru the drive-thru and within 2 minutes we had our donuts. Now these were absolutely bomb! Thank you, Jesus, for Krispy Kreme! read more

Krispy Kreme - Oreo Dozen - Donuts Near Me - El Paso, Texas

Friendly, prompt service. We were each handed a fresh glazed donut before ordering. We tried their seasonal Elf donuts. I got the "Buddy Makes Breakfast" and it looked like spaghetti with syrup, sprinkles, and M&M's on top of a donut! (The "spaghetti" was made from cake batter butter creme). So fun! read more

Krispy Kreme - a krispy kreme storefront - Donuts Near Me - El Paso, Texas

See all

$31 for a dozen and a half donuts and two creamed filled? The donuts were also cooked in old grease and wasn't tasty. I was very disappointed with the service and food. Goodbye KK, there's other services that's way better. read more

I forgot that I went here until I ended up going to one in Dallas. I hadn't had Krispy Kreme in years and I love donuts, so what the heck. I went in not really remembering how they were but was greeted by a guy who offered me a warm and fresh sample. "Oh, there you are Peter!" I thought, and yes that was a hook reference. It was so delicious I can't believe I waited years to have it again. I bought a few for the road and to travel with and ended up having a lemon filled glazed donut that night and a regular one the next day. They aren't as fresh after but you can microwave them for 8 seconds according to the guy there and that worked well. I ended up taking my employees from around the world to one in Dallas and they loved it! They were still so delicious but terribly bad for you, so make sure it's a cheat day when you have one. read more

Krispy Kreme - Donuts Near Me - El Paso, Texas

I went in for a craving of doughnut holes. I order and without hesitation he says "we don't have those" I responded with "they are on your menu, what do you mean you don't have them?". This is where I'm even more confused, he says "we have them we just don't sell them". Make it make sense, worse experience I've had. They weren't sold out at that location because I had no trouble getting the order into my cart on the app. read more

Krispy Kreme - Donuts Near Me - El Paso, Texas

I love krispie kreme but me and my coworker got donuts on sept 4th and we both felt sick after eating them and we had different variations of donuts, i got food poisoning that is still going on, I couldn't finish the other donuts since they might be contaminated as well read more

Absolutely in lust for Kirspy Kreme. Its both a magical and deadly place of temptation whenever i eye its green and red lettering. How easy it would be to just walk in and walk outbwith one of their delicous maple glazed doughtnuts. All time fave! You cant top their in house factory for their doughnuts being made! Those glazed doughnuts are deadly because they taste so light yet perfectly sweet and delicious, that one can easily think they can afford to eat more....and one does just that.... 4 more times if one lets lol. The only legit problem i have with this spot though is the coffee. Lord, i cannot lie about that one. It was dreadful and burnt tasting the few times i decided to have it. But i cant really hold that against them. You dont go to KK for coffee. Its all about the doughtnuts! I thank the Krispy of Kreme for their stead fast service of high quality doughtnuts that always leave a person feeling like a kid again with one simple visit. Id drive all the way here instead of stopping at a closer Dunkin Donuts any day! Just sayin lol read more

Krispy Kreme - Happyyyyy - Donuts Near Me - El Paso, Texas

You know what it means when the sign it lit up "HOT NOW"!!! Well it means get you dairy air inside of Krispy Kreme's to get the fresh hot doughnut!! I have experienced the drive thru and a few inside visit with this location and it's always a good experience! Since we had to wait a little bit due to another customer they gave us a free sample of the hot and ready doughnuts...and we gladly accepted of course!! Since I was younger it's always been an experience to walk through Krispy Kreme's doors and right as you are walking in you see the doughnuts starting to come down the conveyer belt to get ready to be glazed! After the glazed they are ready to be boxed or prepared for the customers waiting. It's always been a wonderful experience for me and I love taking kids so they can experience the joy of seeing the doughnuts through the process and then enjoying the lovely pillowy texture and sugar rush taste!! Even though you would think they only serve just doughnuts, they do have coffee, and specialty drinks from you to choose from as well. I did notice this time they had a water container siting out with cups beside it so you could get some water to wash down the sugar!! They offer military discount and they are constantly giving out coupons. This visit they were actually doing a grill giveaway. One thing which probably had been a thing is the fact they have added the calories of each doughnut to the label so you can see the damage of eating that doughnut is...hehe The inside of the establishment was clean as well!! So yes y'all made me and everyone in my clan happy!! read more

See all

This business is usually operating with half of what they offer on the menu. The typical low quality of service a traveler will find in El Paso. Save yourself a trip and just go to Walmart for donuts. read more

I hardly ever eat donuts but when I do, they have to be Krispy Kreme. I decided to pay them a visit to try their strawberry glazed and filled donuts. The strawberry glazed donuts are good just too sweet for my taste. The strawberry filled ones were sweet but the filling was on the tart side. My favorite donut has always been and will be just the original glazed donut. I got there when the donuts were warm and I felt like I was eating a little piece of heaven, divine. Amazing and addicting donuts for sure. read more

See all

I pulled up to the window and ask for a dozen of glazed donuts and small caramel mocha freeze. He asked me a total of FIVE times what the drink was and I just kept repeating. When I pulled up and the window he hands me the donuts and not the coffee. When asked where's my drink he leaves snd comes back and has the audacity to ask what the drink was AGAIN. get workers who listen. Pinche Madre wei read more

Krispy Kreme - How I feel. - Donuts Near Me - El Paso, Texas

What more is there to say but Krispy Kreme...I would have given them 6 stars if they were making them warm and fresh when I walked in the door... Glazed with chocolate icing and seasonal sprinkles is my all time fave, but raspberry filled is a close second... These aren't cheap, but they are so good! read more

Krispy Kreme - Donuts Near Me - El Paso, Texas

GREAT DONUTS!! Great service, so happy to have gone and I will be back!! The glazed were always my favorite as a child and this brought me right back! Love krispy kreme!!! read more

Ok so doughnuts great and hot. I ordered a Carmel iced latte and they gave me regular coffee and you could obviously see the coffee grounds at the bottom of the cup and when I took a sip. Just tell me you don't have espresso. Store was not busy, could you be anymore lazy tho. read more

Krispy Kreme - Donuts Near Me - El Paso, Texas

Don't waste your time, they have no employees, lobby is closed, drive through is slow , and the doughnuts are stale. Get the your sugar fix somewhere else! And can someone please sweep that parking lot it looks like the chicos parking lot! read more

Gloomy, grimy and careless. This Krispy Kreme should be put out to pasture. The workers look unimpressed with the customers, their product and themselves. My visit started with ordering a decaf peppermint mocha. The cashier stated that only lattes come in decaf. Also when I asked for a non dairy substitute she said they had a substitute.... 2% dairy milk. I'm not sure if she misunderstood but she made no attempt to continue to help. I ultimately got a caffeinated dairy peppermint mocha. The first sip was mediocre at best, then it just got worse. It tasted like I was drinking a Nyquil latte. The cashier exchanged it for a regular latte but by then I was just annoyed at the bad service. The table area looked grimy with crumbs and drab furniture. The workers making the donuts looked half asleep. Save your money and go to Dunkin. read more

Waited on drive thru for about 30 minutes. Cashier was nice, I ordered 3 chocolate donuts and 3 glazed raspberry filled donuts and a medium vanilla iced latte.I paid and then she gave me the box of donuts and tells me thank you and I told her I was still waiting for my latte she said oh yeah that's right so I waited for another 5 more minutes. When I got home I opened the box of donuts and only received 5 donuts. 3 glazed raspberry filled and 2 chocolate ones. read more

The service was swift. The staff pleasant. The donuts were well received and good. My knock is two things. 1. There were no napkins. Really weird for a donut place. 2. The cleanliness wasn't quite up to par. I'd go back yes. It would be nice if it were a little cleaner. read more

I only gave this place 2 stars because the lady working the register was polite and respectful. The place itself is in desperate need of a lift. It's outdated, dirty, and needs renovations. There was no merchandise on display, on the shelves. Completely dirty. None of the tables had been cleaned off. There were napkins and Krispy Kreme hats all over the place. Some of the employees were on their phones instead of helping customers. While others were eating (I'm sure this is a health code violation) food should be consumed in the break room area and not where there are drinks and donuts being prepared. read more

I ordered donuts online the " assorted donuts " and it didn't give me the option to pick my donuts so I ordered it thinking it I could PICK my donuts but instead they give them to you already picked. I kindly ask the person if I could exchange my donuts for the ones I want and the worker at the front was so rude and denied my offer and said sorry sir and turned away abruptly. Poor customer service read more

All I can say is, horrible customer service. I really did not want to give this place a bad review but this is not the first time an employee takes my order with an attitude like they don't want to be working there. My visit today was the absolute last time I will be stepping into a Krispy Kreme, At least here in El Paso. From now on I'm purchasing donuts from local places. I cannot believe people still come here. All I did was ask the girl a question and she looked at me and responded as if I was the biggest burden she had all day. Best of luck Krispy Kreme you will never see me again in El Paso. I will certainly tell everyone I know to do the same. read more

Krispy Kreme - Donuts Near Me - El Paso, Texas

Very disappointed with the ongoing bad service that this location has. There is no willingness to help. Their donut selection is always low with limited options. read more

Staff was slow and doughnuts where low for 6:30am on a Saturday when we are order number 4. Clearly they didn't start making the doughnuts early enough. Iced coffee tasted like watered down coffee, probably because they don't use cooled coffee for the iced coffee instead just dump hot coffee over ice. Three people working the front, plus one on drive through and one helps us but acts like he doesn't want to be there and his teammates help him with nothing as far as making coffee or ringing us up. So it takes longer then it should and they just stand there. Pass on this place. read more

I do not understand how people can say Dunkin' Donuts is better than Krispy Kreme. You must have no taste buds, class, and hate yourself to eat at Dunkin' Donuts. Krispy Kreme FTW. I don't care if I get diabetes. I'll die happy. Do you soul justice. Eat Krispy Kreme. read more

Krispy Kreme - Donuts Near Me - El Paso, Texas

I almost feel the need to not need doughnuts after going in here the staff always gives me a free one while I browse and choose my dozen They staff is kind and the doughnuts are amazing and made right there It's really fun to get to watch them be made read more

Good location! Honestly if you have been too one Krispy Kreme then you hVe an idea how it all works. This location is always packed it's always nice to have a treat while you shop for clothes, or food :) this location is clean and the service is fast and friendly:) read more

Great glazed donuts. Those are made fresh, but be sure you get your free donut to sample as you wait in often long lines. Usually, you can buy a card from an fundraising organization that entitles you to an extra dozen donuts if you but one dozen. This makes the price a little more palatable, though, as I mentioned before, those glazed donuts are so damn good when they're warm! read more

Very disappointed with no pumpkin, chocolate/chocolate, or chocolate glazed because it's a weekend. Only making chocolate glazed on certain days because of the special chocolate. If this is your policy then post it so everyone knows. read more

Great customer service.. Great variety of donuts and beverages.. Lots of space to relax while waiting for your movie showtime at the movies.

Shop opened late when it should have been open @ 6. No big deal, mistakes happen. 30 minute wait for a glazed donut???? Why would you even open at 6 if you have no product for your customers?. Not to mention workers were less than hospitable. Love Krispy Kreme but this location isn't up to par read more