Had a great experience at Krispy Kreme thanks to Edward! He was friendly, kind, and helpful from the moment we walked in. His customer service was excellent, and you could tell he genuinely cared about making sure we had a good experience. He had a great attitude, was easy to talk to, and made us feel welcome. It's always nice coming across employees who go the extra mile and make a simple visit that much better. Edward is definitely an asset to the team. Thanks again for the great service, Edward! read more

Swung by here after a family lunch to grab some desserts! This location is easy to get to, was clean, and not busy. The server was friendly and efficient. We got six of the special donuts (seasonal or limited time): the Thin Mints, the Lemon-Ups, the Cannoli Inspired, the Key Lime, the Cookies 'n' Creme, and Blueberry glazed. They are all tasty, and my personal faves are the Lemon-Ups and the Key Lime. The Blueberry glazed was good too. Third place! But I would get all of them again, and no one else complained as the doughnuts disappeared into their bellies! read more

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Horrible service ! Situations happens in life so there's always grace but when you seem like you are uninterested in servicing the people during your shift - call out ! Drive thru operator was not deliverable within his customer service skills , didn't give me a receipt. Went inside to get it and notice an older couple also bothered by his service as there was a wasp inside and he gave them rude response as they just informed him of their experience also. They packed up and left. The young lady Joshelyne who printed my receipt for me was nice. read more

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I mean, it's just not the greatest place but I'm loving the Pokémon donuts even if they are just too sweet! read more

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I came here so I could receive my birthday gift. It was three glazed donuts for free. I walked in and placed my order with the friendly staff. Once I got to the register I showed my free donuts offer on the app and that was it. I wished that I arrived while they were making the donuts so that it would be hot, however it wasn't an issue I just put them in the microwave for a few seconds and voila! read more

Krispy Kreme - Original glazed donuts. - Donuts Near Me - Concord, California

How I havent reviewed Krispy Kreme before is beyond me. We usually hit them 4-5 times per year and the quality is consistent and service is generally friendly and professional. We have eaten in, used the pickup window on App orders, and walked in to pick a random dozen. Its hard to beat eating a warm glazed donut fresh off the line! The donuts are definitely sweeter and lighter than some other places but the filled donuts are just soo enjoyable. We'll continue to grab donuts here when we're in the mood! read more

I must ask you Krispy Kreme are your donuts made of air? Cuz they're so fluffy and delicious!! I come here about once every two weeks for donuts and I must say this is my go to for donuts. They have a full menu of an array of donuts. They discontinued their cake batter donut, but have a chocolate cream filled donut which is sort of similar. Much more than a donut shop -- it's a donut factory. I love the fact you can see the donuts being made in front of you if you walk in. My kids love it! If you're looking for kid friendly place where affordability meets palate look no further. The place is casual and if you want a quicker service they have a drive through. Be aware it might be cheaper to do a dozen donuts at around $25 than buying a lot of single donuts of the menu which I have done. I was grateful when someone finally told me this, so don't make the same mistake as me. read more

This is the Krispy Kreme next door to Benihana s in Concord close to the Veranda shopping center. Parking is never an issue here .I rarely go to the drive thru as I choose to see the donuts being made at their famous open bakery donut machine doing its magic. I love to see the new seasonal holiday donuts up front, I don't know it just seems rushed when I order a dozen in the drive thru because I like to take my time ordering. Service is always good here for me. Prices are fair. They offer military discount for vets. The coffee and fraps are pretty good. It's usually clean . Bathrooms are for customers only like most establishments now. There are not a lot of Krispy Kreme locations but now you can find their morning baked donuts at your local Walmarts and TARGETS which was a wonderful convenient idea for KK lovers. read more

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Very clean location with tons of free parking! The donuts were truly made fresh and tasted delicious. Our order wasn't ready on time but I didn't mind the wait. This is a great option for yummy dessert! read more

Krispy Kreme - Donuts Near Me - Concord, California

I can't help myself! Every time I'm in the area, I have to stop by Krispy Kreme for my doughnut... no, my KRISPY KREME fix. I think it's the nostalgia from childhood. It wasn't as easy to get back then, which probably makes it feel even more special now. And what do I get? Just one original glazed doughnut. That's right ONE. Every now and then I'll grab a drink or try something else, but honestly, it's just not the same. During their latest holiday promo, they had green doughnuts on display. The employee helping me must've seen the hesitation on my face and reassured me they still had the classic ones, thank goodness! I usually eat my doughnut there to pass the time. Some days it's busy, other times it's just me and a couple of other customers. It's a pretty quiet shop, which makes it a nice spot to sit, relax, and get a little reading done while I enjoy my treat. read more

I can't say enough wonderful things about Krispy Kreme in Concord, California! Every time I visit, I'm greeted with a smile, but Mario M always makes my experience extra special. I stopped by yesterday to pick up donuts, and as always, Mario M was incredibly friendly, kind, and professional. He always has a smile on his face, treats every customer with respect, and makes sure I get the freshest and best donuts of the day. His positive attitude truly brightens my day. The donuts are always fresh, soft, and absolutely delicious. Great customer service combined with amazing donuts is why I keep coming back. Thank you, Mario, for your outstanding service and for always making customers feel welcome. You are a true asset to Krispy Kreme! Thank you to the entire Concord team for consistently providing such a wonderful experience. Highly recommend this location to anyone craving the best donuts and exceptional customer service. Five stars without a doubt! read more

Krispy Kreme - Blackberry Build Your Own Dozen - Donuts Near Me - Concord, California

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Service is miserable. How bad can it possibly be to work here? When I called out they had out the wrong doughnuts in the box the person wasn't apologetic and stopped just short of making me feel like I was out of place for saying something. The doughnuts themselves are passable by Krispy Kreme standards. read more

The customer service is the worst. They never have cinnamon rolls available; I'm told that only a few are made a day. I have to call in advance to see if they are available, and most of the time they aren't. I've completed multiple surveys requesting a call, but I haven't received a response. I have to ask for my receipt; it's never given without a request. I also have to ask that the number of rewards be entered for my points. read more

Great variety of doughnuts clean place. Got the donut dots and was delicious! Tastes Warm and delicious in this cold weather read more

Krispy Kreme - Donut 10 Count Assorted Doughnut Dots - Donuts Near Me - Concord, California

its been years since my last visit at Krispy Kreme i got a maple donut and another one, i believe it was the Gryffindor. both delicious, with the Gryffindor was sweeter, although more beautiful too service and ambiance were both great: it was a busy morning and the area is always busy around this Veranda area don't get that coffee browskis: there is better black coffee. their latte and hot chocolate were down, so i could t judge it; i'll try their latte next time fasho read more

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This location needs significant improvement. On Sunday around 5 p.m., the drive-thru was closed, so we had to go inside. I had placed a mobile order but still had to wait in a long line. The whole setup felt disorganized and it seemed like they were understaffed. Opening the drive-thru could have helped move things along much faster, it's hard to understand why the store was open but the drive-thru wasn't. read more

Not a bad place at all. I typically would get my donut here whenever there's a great deal going on. Super clean and friendly . Would come back! read more

Krispy Kreme - Donuts Near Me - Concord, California

Service wasn't so friendly. This location isn't that busy in the afternoon. They have a drive through available. read more

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If I could give 0 stars I would. The girl working this morning told us she wouldn't give us the free donut for coming inside because we asked her for one at 9:01. She told us they forgot to turnoff the sign and that we missed it. However, we our transaction time said 8:51 and we were standing in the lobby well before 9:00 am. She decided to help someone else and didn't even ask if we needed anything else. She then proceeds to say she just works there instead of going to the manager and asking them what to do. Awful service. We will not be purchasing from them again. read more

Always fresh! My kids love this place. Today they even gave us a free donut because my son earned an A! thank you Mario and Esveidi at krispy kreme read more

I couldn't resist trying the donuts born out of Krispy Kreme's 2024 collaboration with Barbie to celebrate the doll brand's 65th anniversary. They came up with four all-new donuts with cute designs and fabulous colors! I tried three out of four donuts: Barbie Pink Doughnut - I had never seen any donut this pink! It's an Original Glazed Doughnut topped with pink buttercream, sprinkled with sparkly pink sugar, and decorated with Barbie sunglasses. The flavor was just OK. I mean, you could not get wrong with an Original Glazed Doughnut, and the pink buttercream unfortunately did not elevate the flavor too much. It just tasted like sugar. Not bad, but not memorable. Malibu Dream Party Doughnut - the design was inspired by the Barbie DreamHouse, and it's basically an unglazed donut filled with Cake Batter Kreme, frosted in Malibu blue icing and graham crumbs as the sand, topped with a Barbie DreamHouse piece seemingly made out of fondant. As if that wasn't enough, on the top right corner, you would see a white cloud made out of frosting. I like the flavor of this donut. I think the cake batter flavor in the filling really came through. I thoroughly enjoyed this donut. And the design was out of this world cute. Barbie Berries 'n Kreme Doughnut - this was probably my favorite out of the three that I tried. It's essentially an unglazed donut filled with Strawberry Kreme, dipped in white icing, drizzled with purple and pink buttercream, and topped with a Barbie heart. I really liked the strawberry cream filling (it was creamy, sweet, and fresh), and the white icing on the top just added an extra sweetness to each bite. Not to mention, the design was adorable. I would get this again, for sure. read more

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I have so many rhetorical questions. What's the point of having fresh doughnuts when you can't purchase them? When trying to purchase doughnut minis as they were coming down the conveyor belt, we were told that they were not for sale by clearly poorly trained staff. Like why even have staff if they don't help you sell? This full location was empty for a holiday morning with all doughnuts in the display case full. The ones there looked stale and cold so we left, we were not interested in cold stale doughnuts. Franchise ambiance was also in a cold stale state, go to Starbucks or Peets instead? McDonalds or Panera? Even Walmart has fresher Krispy Kreme compared to this location. read more

Thank you Krispy Kreme Doughnuts for the complimentary Veterans Day Doughnut and Coffee! I love watching the fresh doughnuts on the conveyor and the friendly atmosphere! read more

Krispy Kreme - Donuts Near Me - Concord, California

I don't frequent donut shops even though I went to Dunkin' Donuts today anyway I don't but every once in awhile I do and mostly because the kids and my granddaughter on this particular day wanted a donut and we were in Concord where her school is so you pull on in. I downloaded the app and I got a free donut so that was great the only thing was that the cashier messed up on the order they took the doughnut back then they tried to hand me the correct donut on a napkin versus putting it in the bag and it was just weird; the coffee was not good & it was just got weird but if it wasn't for that, I probably would have gave him four stars but their cashiers were not on task and I wanted to drive through. read more

Krispy Kreme - Donuts Near Me - Concord, California

Been trying to stop by here multiple times to get HOT donuts but they haven't been having it warm.. when do they have it fresh and warm? They are very friendly. I honestly love that they have a drive through because it's convenient. But I also cannot understand how the donuts are almost 3$ each. It's insane! So if possible, I'd recommend going to a mom/pop donut shop instead for bigger, fresher, and nostalgic donuts. read more

I had a great experience at the Concord Krispy Kreme. Esveidi was so kind and helpful! I was able to order delicious donuts that I know will bring a lot of joy to my coworkers. I will definitely get more donut orders in the future. read more

Sometimes its a hit and sometimes its a miss here. The iced coffee was the worse coffee I had ever had. It was like leftover filter water from the coffee maker with a splash of coffee taste, I feel like I can even taste the paper filter it went through. I would probably never get it again. Maybe it was just a bad batch? Or a new employee making the coffee? The original donut is sometimes not to par. However, I came back another time and got their hot coffee instead with a raspberry donut and it was amazing! Not too much jelly which i loved and it was soft and chewy. I never thought I would enjoy a jelly donut that much. Definitely will come back for some more raspberry jelly donuts. Parking is always easy, they also have drive-thru. Its clean here. Service is slow here but employees are always nice. read more

Came to this location to a clean and efficient store. Line was quick and the cashier was super friendly. Coming back here for any glazed donut urges. We got a few festive heart shaped donuts and our son loved it. read more

Krispy Kreme - Berry heart donut. Raspberry filled donut. Original Glazed Dozen. And one chocolate heart already being eaten. - Donuts Near Me - Concord, California

The drive thru was easy, fast and efficient. The staff were helpful and kind. Luckily we were able to choose what we wanted and he gave us time to choose. The donuts are airy and fluffy. read more

Krispy Kreme - Classic Assorted Dozen - Donuts Near Me - Concord, California

If I could give them half a star I would. How do you mess up a 5 donut order? Well they did. And then I try and call the number associated with their location and the number doesn't go anywhere. Unless employees turn the phone off somehow when it's closer to closing time Horrible 4 chocolate glazed donuts and 1 chocolate custard filled. We got 3 glazed and my custard filled that's it. No chocolate glazed. read more

Krispy Kreme - Glazed not chocolate glazed - Donuts Near Me - Concord, California

This is only my 2nd one-star review, I've ever written. We went to the drive through today, 12/14/24, around 7pm to pick up donuts for a birthday. We had a coupon for buy 1 dozen, get 1 dozen original glazed free. We were about 2 blocks away when I saw they gave us a dozen Grinch donuts instead of a dozen chocolate. Had to drive back, park, and then wait in line to correct our order. I went to the restroom and when I came out, I saw my daughter was trying to explain that we needed to trade the dozen Grinch for a dozen chocolate, but the 2 women who worked there didn't understand this simple request and kept telling my daughter that we paid for the Grinch. We never even ordered the Grinch. They were not very articulate and kept talking in circles and telling her that's what we ordered. I finally understood the issue was that the chocolate glazed cost more. All they had to do was tell us we had to pay the difference for chocolate. We paid $19.99 and had to pay additional $2.79. Instead they wasted our time and telling us we were wrong when THEY took the order wrong. Having to drive back and argue and make us late to a birthday celebration. I hope management sees this review and looks at who was working during this time so they can be better trained. When a customer has to take extra time to come back to correct a mistake, focus on fixing the order and simply tell us how to resolve it instead of arguing with the customer. If you come to this location, make sure you always get a receipt and always check your order before you leave. read more

Krispy Kreme - Donuts Near Me - Concord, California

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This place is dirty and unorganized. The bathroom has no toilet paper no hand soap for the employee to wash their hands. Every table inside is dirty when you walk in the employees that are working seem unhappy one is sitting on his phone using the machine. Another one has a face that he hates his job. They need the sanitation the place is filthy. I was gonna buy donuts, but I ended up not buying after I saw the mess. read more

Krispy Kreme - Dirty bathroom no toilet paper - Donuts Near Me - Concord, California

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I am so pissed that I didn't return them back !! They were so Cold and a bit hard, at least a day or two old ! And the flavor is like eating a cake icing! No flavor ! We ordered 6 donuts and we paid $18.34 !!!! What !!! I will never come back again! read more

Krispy Kreme - 3 of the 6 we ordered! Forgot to take a picture before my kids got theirs. - Donuts Near Me - Concord, California

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You can get what you want but but the service was meh. I was waiting for my drink after I got some donuts and after a couple of minutes the person who made my drink just put it on the counter close to the kitchen area and walked away. She didn't say anything. I wasn't sure if that drink was ready because it was far from my side of the counter. She should've been more considerate. I prefer Dunkin' Donuts. read more

This is a clean location with nice employees. I could tell the donuts at Krispy Kreme were fresh! I tried the new Dolly Parton donut, the Dolly Dazzler, and it was an explosion of strawberry flavor and crunchy sugar beads. The chocolate crème pie donut reminded me of an Oreo and the glazed raspberry filled donut was the softest donut I have ever tasted. read more

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Just want to give the team working all day in coffee and donut day. They served up customers (even me) late into the evening with a smile. Thanks for your hard work. read more

Donuts from Krispy Kreme are ALWAYS a great idea! As we arrived, an employee was handing out free glazed donuts so we knew we got here just in time. A free donut, combined with the aromatic-donut yummy smells, only made us want to buy more... The person helping us was sweet and very patient as we made our tough decisions. We ended up with a dozen delicious donuts and we did not regret it one bit! read more

Krispy Kreme - Donuts Near Me - Concord, California

I have not been here in more than a decade. I was pleasantly surprised by how lovely my visit today was. I came in for the St Patrick's Day donuts. They had a ton, freshly made!!! I had to get my obligatory jelly donut too - so yummy! The service was on point! I was greeted as soon as I came in, the gentleman who helped me was wonderful. He was very friendly, and didn't rush me at all making decisions- in fact, he pointed out some other racks I had not noticed when I came in. The dining area is clean, well lit and well stocked, someone was sweeping at the time - they're clearly staying on top of things. Worth a visit if you're in the area! read more

Krispy Kreme - St Patrick's Day Dozen!!! - Donuts Near Me - Concord, California

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I enjoy a Krispy Kreme doughnut anytime of the day. But recently, when ordering a decaf coffee to go along with my donut, it has been undrinkable. I think a spoon would stand up in it as they say. I don't know if they make a fresh pot and this is the 1st cup that comes out or if they're using a packet. Doesn't matter either way, but the coffee was like ink. read more

I bought a dozen doughnuts today. Just cut 2 of them open. The lemon and the raspberry. Where is the filling? I have never seen such a small amount. read more

Krispy Kreme - raspberry and lemon doughnuts. Not much filling. - Donuts Near Me - Concord, California