Walked in,greeted right away. This location knows great service!. They are quick to service the customers. I ordered my favorite chocolate custard. Seems like its a busy location,that didnt stop them from providing great service. There is families that come with their children to enjoy there hot fresh donuts. The donut showcase is fully stocked and more donuts are made. Expect large groups at this location and people dining in with more noise. read more

Krispy Kreme - Donuts Near Me - Burlington, North Carolina

Sweet experience Very clean grounds outside. Clean windows and appealing advertisements!! Walking in the smell is so yummy I was greeting by a couple of associates Love that!! Clean full doughnut display, doughnuts gliding to the finish line. So I decided to get some for us and some to share. Who doesn't love a doughnut (rhetorical) highly recommend this location. Good staff, wonderful treats. Go ahead make someone's day with a surprise doughnut & get you some also!! read more

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It's a Krispy Kreme. The hot light was on. Yes they have seasonal varieties, but the hot light was on. Need I say more? If you like a yeasty, reliable, chain franchise doughnut, this is it. More costly than what they were when I was in college, but still the same delightful taste, the store turns on the hot light sign and I am there. Before we even left the parking lot, half the dozen was gone. The melt in your mouth factor of the fresh from the grease doughnut lets me know that heaven is real. The employees were kind and fast, minimizing the cool down period of the doughnut. Normally, we would eat inside, but due to the weather, we opted to eat in the car. The interior was clean and looked like all other Krispy Kreme's I've been to recently. I'm looking forward to eating more tomorrow, although you can't replicate the doughy inside right now, but if you nuke it for 8 seconds and add a cup of coffee, it's as good as you can get under those circumstances. read more

Krispy Kreme - Assorted doughnuts - Donuts Near Me - Burlington, North Carolina

We came here for the Harry Potter collection donuts. They had a selection of all of them including special sorting hat boxes and donuts. I got the griffindoor donut, its was pretty good. A little rich for even a donut. My 2 oldest boys got the sorting hat donuts and managed to get the houses they wanted! The cashier was very talkative and friendly and even inquired of the boys as to which house they got "sorted" into. It was a good experience and we went when it wasnt very busy. read more

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I love this place but wow have they gotten very high. Just two years ago it was 12 for a dozen and now it's 16 even with a discount. Not sure if it's worth my sweet tooth anymore but they are surely friendly and the products are delicious . read more

Krispy Kreme - a krispy kreme doughnut box on a stovetop - Donuts Near Me - Burlington, North Carolina

U nfortunately we came in on 04-13-26 because we saw the red light was on, but the girl behind the counter was apparently working all alone while the other two employees sat down on their phones and watched her struggle. It took forever to get our drinks and our donuts because the poor girl was left to struggle alone. Poor staffing decisions. Two employees just sat down on their phones while one girl worked alone making all the in house orders. They only got up to do drive through orders, then sat back down. Lazy. read more

I wanted to try one of the limited time Biscoff donuts so I ordered one to go (in addition to a classic chocolate iced with sprinkles). I was the only customer in the store and it took maybe a minute before I was greeted. They seemed to be short staffed because the cashier checked me out at the drive thru register. He was polite. Both donuts were just ok. They tasted stale and that could be because I went closer to the end of the day (5pm). The Biscoff one had only a slight taste of the Biscoff cookie flavor. It mostly tasted like chocolate on top of a (stale) glazed donut. If you're looking to save money, I definitely recommend signing up for their app because Krispy Kreme has deals all the time. I was able to get the Biscoff donut free with purchase. Krispy Kreme is great when their donuts are hot, but I probably will not go here on the regular unless they have specialty donuts or deals. read more

Krispy Kreme - Biscoff Chocolate Iced Cookie Butter Crunch and Chocolate Iced with Sprinkles - Donuts Near Me - Burlington, North Carolina

Great service, plenty of parking, and same delicious donuts. They also sell coffee and other drinks! I love how you can see the donuts being made! Very spacious and clean in the inside. read more

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Who doesn't like Krispy Kreme? Their donuts are scrumptious, and when you see the light on that, they're hot and fresh, fugetaboutit! A buddy and I went to the drive thru to grab one dozen assorted filled and a dozen plain. Getting a dozen gets you a dozen plain for two bucks! It was the last day of that deal. Let's hope it returns. the young lady taking our order was very polite, but kept com8ng back telling is they did not have this flavor or that flavor. Each time, I repeated that I just wanted a dozen assorted filled based on what they had. Simple. We got our donuts back to the house and plopped them onto the kitchen counter. Opening the cover of these containers of heavenly goodness, the first contained a dozen beautiful plain donuts with their glorious glazed surfaces. Anxious to get to the filled, I opened the next box. That's when disappointment set in. There were only eight filled. The other four were regular donuts. What was this madness!? Well, the store is a one-way 40-minute drive, so these babies are not going back. We enjoyed them all, but when I order and pay for something, it's what I expect to receive. If you don't have any more filled at all (really?), then let me know you are out of filled. I don't care which filled I get, but gove me filled. Thus, the 2 star deduction. For sure we'll go back, but now I know to check my order before leaving. read more

Stop what you're doing ...drive to any Krispy Kreme and order a dozen or two of the Limited Edition lemonade doughnuts!!! They have a variety box that includes Lemonade / Pink Lemonade / Lemonade with Lemon cream. My fave = Lemonade!! Very sweet and it's not a tart taste. Go Now..this is the final week of these limited edition doughnuts. It lasted 2-Weeks!!! Yikes!!! We the People would like another 2-weeks!! read more

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My family came by this business on the way to the mountains. We were looking for green donuts for St. Patrick's day. We were only able to get one box as they ran out. The staff was very nice and the building was clean. read more

I actually wanted to try a different donut place in the area .. but they were close.. ended up here.. lady at drive thru was attentive and assisted me by informing me that I had a free donut which I didn't realize I had already. read more

Krispy Kreme - a box of krispy kreme doughnuts - Donuts Near Me - Burlington, North Carolina

Ordered some donuts. While enjoying it inside with the kids, went to order more donuts to take-away and a hot Latte. When I opened the Latte cup to add sugar, realised it was only half filled with black coffee. Went back to the cashier and he basically just added more black coffee. I told the boy it should be 'milk coffee' but he told me to just add milk. I returned again to the boy and told him that it was not a Latte and if he can make it again. I waited about 30 minutes for the boy to keep trying to make a Latte. He then handed me a totally cold coffee again. I went back for the last time and asked for a refund. Cameron told me that the refund was done on their system even though he did not ask me to touch the card on reader again. He assured me that the refund was done.. now 4 days later stil no refund from Krispy Kreme for the hot Latte they could not prepare. Donuts good- Italian ones not as pictured though and they came with up-charge. read more

Very fresh and always hot for me. The staff are always pleasant and welcoming and that definitely adds to my rating. Great customer service is hard to come by nowadays. read more

Very poor customer service. One of the ladies was really rude when asked to work on my order. They are not helpful and donuts weren't fresh when I went on the time they make fresh ones terrible experience read more

I've been three times to get a pumpkin spiced cake. Donut for my family. Each time I come they are out. It has been morning noon and late afternoon and still out or something that you advertise and have seasonal. He should be available. Just saying do better Krispy Kreme. read more

Krispy Kreme - Donut selection - Donuts Near Me - Burlington, North Carolina

Nice place but they were out of the cake batter doughnut and that doesn't sit well with me

Stopped by and tried one of the special doughnuts Krispy Kreme had for Easter, the one I had was the strawberry cream filled which is decorated like an easter egg. The doughnut was one of their regular cream filled doughnuts with pink strawberry flavored icing on top, it was really good, but crazy sweet. I went through the drive-thru as there was no one in line when I stopped, service was really quick. read more

Fine location, fine people with good donuts. Kids love the seasonal fun decorations and the couches for sitting. Good for families but come when it's not busy! read more

Krispy Kreme - Ugly sweater donut! - Donuts Near Me - Burlington, North Carolina

I ordered through the online site from door dash. when I received my order from door dash it was wrong. I called the store twice ! first time the guy that answered said he was busy and to call back. the second time I called a girl answered and told me to hold on she had a customer. What does she think I am???? very disappointed! My daughter and I was having a girls night and that was her treat for the evening!!! I will NOT buy again from any of them. read more

Quick, good service. Lots of staffing. Fresh doughnuts and coffee. Beautiful store with outside seating. An inexpensive treat. I had a dark chocolate and caramel cream doughnut and iced latte. Watch out Dunkin! read more

Krispy Kreme - Donuts Near Me - Burlington, North Carolina

Customer Service training is needed #krispykreme Burlington, NC. Hire individuals that are motivated to work and actually appreciate counting cash when the card machine is down. The smart comments are unnecessary and unprofessional @krispykreme read more

If you're looking for a place with great service, friendly people, and tasty donuts, go to Dunkin. The man taking my order, Michael, was incredibly rude. I asked him if it was okay if I pulled to the window because I have a speaking disability, and he said "whatever, ma'am." with an attitude. I come to the window, and Michael tells me I can only order at the drive thru window or I have to come inside. What? I explain to Michael that I can't order at the window and he laughs in my face and tells me to pull back around. There was No One! in line behind me, and I don't understand why he couldn't just help me out. The light said "hot" but my donuts did not. Michael didn't wear gloves when he touched my food, and seems to not enjoy his job very much. I won't be back if Michael is still there. read more

Coffee was hot and the coupons were excellent, however I cannot give this business a Exceeds Rating because of the following: Since Covid-19 is upon us also known as the coronavirus I believe business should adapt safety precautions to prevent this from getting worse; The employees at this location were not wearing gloves while packing the doughnuts. Timing, to be honest... it took forever to receive the order when it was just A coffee and 12 doughnuts. :| read more

Just went to Krispy Kreme (my absolute favorite) in Burlington. We got our normal order. A dozen hot and a dozen assorted. Going through and picking out the assorted, we got the new original kreme (both chocolate and regular). As we were waiting on our hots, one of the people behind the counter gave us three of the original kreme to try. We were very gracious and was thrilled that he offered them to us. Great customer service! Oh by the way, the original kreme filled donuts are FABULOUS!!! read more

Purchased a dozen donuts during super bowl season. The hot sign was on-like always! I got a dozen glazed and they tasted amazing! I ate 3-4 before I could even get home. I love this location, it's never too busy. Very convenient and easy to get too. Will be returning very soon. read more

We just just wanted something sweet besides ice cream or while in Burlington. It was after 9 pm and I only had a taste for a chocolate cake donut. To my disappointment I was told that the chocolate cake donut was replaced with the seasonal pumpkin spice cake? My heart sank just a little. Oh well, I guess the old faithful glazed donut it was.. KK is not my regular choice for donuts because I feel like you pay more for what you get. Two bites of hot glazed and it's over.. Service was pretty slow and choice of donuts available was limited. I guess that is to be expected after 9pm on a Saturday night. read more

Krispy Kreme - The infamous glaze donut.. - Donuts Near Me - Burlington, North Carolina

I mean come on!!! We drove in to town and the first thing we saw was the 'hot now' sign!! So of course we immediately stopped to enjoy some warm, light as air glazed donuts. Honestly the taste of the donuts has blocked any memory about service. If you are having a bad day I recommend go get yourself a 'hot now' glazed donut cause it will surely brighten your day up! read more

I usually go here before I start my day because the neon light that lets the public know fresh donuts are being served calls me. Here, I'm pretty basic. I order one glazed and one lemon filled donut, and a cup of hot cocoa with extra whip cream. So much so, if a particular guy is working there, he just gets it ready without me saying anything. The place is always clean when I'm here. They keep the lines, inside and out, down. The staff is pretty friendly. Pretty great place and will continue to come here for my morning munchies. read more

Great Service and awesome doughnuts!! You can't beat a hot Krispy Kreme doughnut snd this is a great place to get them! read more

Krispy Kreme - Hot Sign!! - Donuts Near Me - Burlington, North Carolina

Stopped here on my way to Raleigh, it is not far from I-40/I-85, across the street from the mall on Huffman Mill Road. The store is brand new, with drive-thru and a few seats inside. The selection is like at every Krispy Kreme. The staff was very friendly and provided me with a buy one, get one box coupon for the holidays... at this point they get five stars. XD It took them a little while for the regular glaze, but they were also just turning on the machines to make them, so they were fresh as I got'em. I also got a variety box, my favorite from it was the Caramel Cheesecake Doughnut, very good. Worth another visit. read more

Krispy Kreme - Burlington Krispy Kreme, at sunset. - Donuts Near Me - Burlington, North Carolina

BEST DONUTS ANYWHERE!! (Drops the mic.) Seating is limited. Wi-Fi is ok. Service is good. Many donut and drink choices. They need to bring back the Free 6 donuts on Your Birthday deal that didn't require any signing up online. read more

Terrible service. We looked online and saw a variety of donuts and went to the store and they had very few of the flavors. The drive thru worker rushed to get our order when we were trying to look at the menu to see what they actually had left. Don't think I will be going back anytime soon. read more

The donuts are great but the bee problem inside the restaurant is not. We went inside because my kids wanted to eat their donut right away. Apparently because of the sugar the store attracts a swarm of bees! They can't kill them because they are protected. So I suggest you don't eat inside. It's dangerous. read more

I get an assorted half dozen twice a week every week from this location, and the people here are friendly and welcoming. Since Krispy Kreme has discontinued its half dozen, they have been ringing it up as two 3-packs for a total of $7.24. But today I do exactly the same and get charged $7.41. I asked if the price had gone up and the girl at the window said that it was a new policy from corporate to not to ring a half dozen up as two 3-packs as they made more money that way. Well this is what I think of you trying to rip off your loyal customers, shame on you! It makes me gag to think that I have to talk around your schoolyard scam tactics just so you don't overcharge me. Its sad to think that a corperation as large as this would stoop so low just to make a few bucks, how pathetic. read more

I'm trying to figure out why this location never has any of the advertised doughnuts? And then when I asked how long it would take to make the doughnut I wanted all I got was a idk and a dumbfounded look..this location needs to train their employees on customer service and how to make requested doughnuts.. read more

How can a shop that makes the doughnuts on site not have a dozen of original glazed at 6 pm? Very disappointed.

Very nice staff. Once I went in with an expired coupon by mistake and they gave me the deal anyway. And of course the donuts are great.

Great service, cordial staff, amazing coffee, and the doughnuts are spectacular!! I always sit for a while and enjoy my coffee and a few doughnuts. Mocha Latte is the truth!! read more