I'm from NYC, where a good bacon egg and cheese bagel became my lifeline and bff. I haven't found a single place in NC that even comes close to the heavenly taste of NY bagels -- until now. The bagels (called bragels) here are steamed and sumptuous; soft and supple; deliriously delicious. The iced coffee? A whole latte perfection. The crème freeze is also tasty. You can't go wrong at Biggby. read more

Biggby Coffee Burlington - Iced coffee with breve, sausage egg and cheese with cream cheese bragel - Coffee & Tea Near Me - Burlington, North Carolina

The store itself is clean and well kempt, but the baristas are so rude! The only one who has been nice to me is Jade! Everyone else has attitude and not worthy of customer service at ALL. Please hire better people, this establishment went downhill after the beginning of the year. Very disappointed. read more

Solid option if you're looking for some good coffee in the area. Comes out very quick and fast so you can go about your day. Seems like they always have a good promo going for getting their items at a lower price, for example buy one get 1/2 off, etc. I haven't explored the menu too extensively and I've got the same thing every time I've went. I go with the teddy bear iced latte, which has caramel (my favorite) and white chocolate. I can taste both flavors when drinking this. Can't go wrong with this place. read more

Biggby Coffee Burlington - Teddy Bear Latte Iced - Coffee & Tea Near Me - Burlington, North Carolina

As others have mentioned, this is a great place if you are looking for a quick cup of coffee and a breakfast sandwich. I usually make a stop here when I am coming back in the early mornings from Greensboro. The team works hard to get your coffee and food out quickly (I've gone through the drive thru every time). They have a lot of coffee options though they are a little too sweet for me typically. I went for the vanilla bean iced latte and was very happy with the amount of sweetness. I've also gotten the ham & cheese bragel both times. Bit of a heavier/greasier breakfast sandwich but very good all the same. Reasonably priced, I got a 16oz iced latte and breakfast sandwich for $12, which is about what you expect to pay anywhere for the combo. read more

I used the Yelp App and located this neat coffee shop near the location I was shopping. There is a drive drive-thru but I chose to go inside for my first visit. Glad I stopped by. The staff greeted me pleasantly as I walked in. There is comfortable seating near the entrance and throughout. I chose a Bragel with turkey, bacon and cheese on an Asiago Cheese bagel. love black coffee and I chose an Americano. They were a bit busy during my visit, but I didn't wait long for my order. I chose to dine in. My coffee was filled to the brim of the cup. No complaints! My sandwich was tasty. I will definitely stop by again. read more

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Never going back. Can't understand why they are even open.no hello, can we help you, or I will be right with you. No body else in the store. read more

Frozen Teddy Bear.. 10/10!! I have never been a coffee drinker but I decided to try something new and different! And I'm ADDICTED to the iced and Frozen Teddy Bear! My husband is an avid coffee drinker (hot).. I raved about my drink so much that he decided to try iced and YES he loved it! We make frequent stops here! It can be a little busy/slow at times but I wait! The employees are always nice and friendly. read more

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The Coffee was pretty good. I feel as though the staff shouldn't eat in the prep area. Eating your food and preparing my food at the same time is a bit unsanitary. It gives me the ick. Maybe eating in a designated break room is a better alternative. Also, the girls were chatting but the tables were dirty, so I went to my car. read more

One of my favorite places to stop for coffee and a bagel! The staff is always so friendly and nice- never leave without striking up some conversation. My go-to is a Turkey and havarti bragel, it really is so yummy and never fails! Usually get a vanilla latte but switched it up today and added honey and cinnamon- actually a super yummy addition that I felt took away some of the sweetness which I appreciate. I do have to say however, not my coffee place of choice if I am in a rush. Without fail, every time I come here I spend at-least 20 minutes waiting on my order regardless of walking in or drive through- which I know is the case so I come here on days I have more time to kill. Still an all time favorite and luckily that extra waiting time could never turn me away. read more

Biggby Coffee Burlington - Iced Honey Cinnamon Vanilla latte - Coffee & Tea Near Me - Burlington, North Carolina

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Coffee shops should be a dime a dozen, but they tend to congregate in cities and overly populated areas. This Biggby popped up near an intersection I cross through a lot and so I stopped to try it. First of all, it's convenient, and I'm glad I don't have to drive 15 minutes for decent coffee. Gas station coffee doesn't count. After having gone through the drive-thru a few times now, I can say for sure that Biggby staff are incredibly nice. It's a breath of fresh air! As with all coffee shops, the flavored drinks are too sweet for me, probably because I usually drink my coffee black. I've learned to request fewer "pumps" in order to adjust. Despite the sweetness, all the drinks I've had from Biggby have been very good and quickly made. No complaints, and I'm sure I'll be back. read more

Biggby Coffee Burlington - Drink board! - Coffee & Tea Near Me - Burlington, North Carolina

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Delicious sweet coffee and a kind staff, but the drive-thru wait time is ridiculous every time and not that many customers.

The bad, called up as I saw them on yelp and they said they can't take Togo orders and to use their online ordering. Online ordering doesn't work, the menu basically spins non stop so they are pretty useless in that regards. So no convenience for on the go people. Rest of the stuff is alright. Bagels are pretty good. read more

The coffee was delicious. The staff was wonderful. We sat there for at least an hour and enjoyed our coffee. This store is way better than Starbucks. I highly recommend you try them out. read more

Favorite place to get breakfast before work or to stop by before dropping the kids off at school. Taste good, service is fast, and its clean. read more

Quick in abs out for a coffee fix while traveling down the highway but if I lived in the area I'd be back often. Great coffee. read more

Biggby Coffee Burlington - Coffee & Tea Near Me - Burlington, North Carolina

I absolutely love Biggby. Everything is so delicious! The iced teddy bear is my absolute favorite but there are so many other good coffee options. The bagels are yummy. The staff is incredible! Always so friendly. They know my voice and order over the intercom, and it truly makes my day. When I can't make it by the store and door dash it, they always leave me a cute little note on my cup :) read more

Biggby Coffee Burlington - Coffee & Tea Near Me - Burlington, North Carolina

Amazing staff and amazing coffee!! They know my honey cinnamon vanilla order by heart every morning!

Great little coffee spot. Coffee is great and the service is pleasant. I would highly recommend.

Swung through the drive-thru and picked up an iced Brown Sugar Latte and a coffe cake muffin. The Brown Sugar Latte was a featured drink on the menu board so I tried it out, it was very good, I would get it again. The muffin was good also, quick service in the drive-thru, was in and out in just a few minutes. Very nice coffee shop. read more

The baristas lie about flavors they have! Because they don't feel like working. Guess y'all don't want my money!

I absolutely love this coffee shop! I stop every time I pass through Burlington. Their lattes are unique but very sweet. I always enjoy getting different things. My dog also loves their pup cups! read more

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I haven't been to a Biggby since leaving Indiana but, I was craving and missing a hot butter bear latte so I drove to Burlington yesterday late morning for one. First off, the customer service was amazing! I never met a more friendly cheery barista from start to end. She actually made me feel happy after I left just from her kindness. The butter bear is caramel and butterscotch. I asked for just one pump of caramel instead of the normal amount (3?) and the coffee was still pretty sweet. Next time I'll opt out on caramel all together and just get butterscotch in it since I like stuff just lightly sweetened. The aftertaste of the coffee was an amazing warm sweet butter taste. The serving size of their "grande" was way larger than Starbucks. This store has a sanitation rating of 100 percent which I have NEVER seen anywhere before. read more

Biggby Coffee Burlington - Butter bear latte. Huge serving for small! - Coffee & Tea Near Me - Burlington, North Carolina

Great variety. Tried the seasonal favorite PSL. Will be back to try new flavors. Very friendly and helpful!

Absolutely great place. They do BOGOs all the time and their coffee is delicious - so many options too

This morning was my first time trying Biggby coffee! I think it's very convenient that they have a drive thru and our experience was unlike some other reviews, it was super fast! The staff was really friendly as well. I'm not a huge coffee girl but sometimes I'm craving one :) my coffee was delicious and definitely hit the spot! Bagels on the other hand, I'm always in the mood for. I wasn't expecting much at all but I was so surprised! My bagel was delicious, not too think and not too thin! Perfectly toasted too :) I would definitely recommend for a quick breakfast or coffee! read more

Biggby Coffee Burlington - Ham, egg and cheese bagel - Coffee & Tea Near Me - Burlington, North Carolina

First time visiting this place while I was waiting on a car inspection. I walked over to this place because I noticed it as I was driving in. The environment appears "Covid Friendly". For people who are worried about social distancing, this place has you covered. The staff was friendly, the bagel that I got was pretty darn good! However, I didn't come for the food. I came for the COFFEE! The coffee was fantastic! I will definitely be back to the place in the future! read more

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Ok so I have to brag on this place. I like one drink and I have driven out of my way to get it since our dear friends introduced it to me. It's a sugar free blended iced mocha mocha. The absolute best sugar free blended drink you will find. They will make your drinks hot or cold as sugar free as possible and they have many options that are non dairy as well. Great place. Awesome service always super polite and knowledgeable. read more

Outstanding spiced. Pumpkin iced latte . Good service. Location slightly challenging

Been here 3 times now and the wait time has never been longer then 5 minutes and that was with a car in front of us. The staff is super friendly and the drinks are delicious. Its the kind of place you go to get a sugary, flavorful latte that comes in a bunch of different flavors. German Chocolate is my favorite. We will be back!!! read more

I've been to Biggby Coffee several times since they open. Their frozen drinks are top notch, the coffee is very good and they have the best bagels sandwiches around period. The wait times were a little long when they started but they are getting much better. Besides I'd rather wait a few extra minutes to get something made fresh and well then the over priced stuff you get from the other guys. P.S. Try the Red bull cream freeze with strawberries, you won't be disappointed. read more

Staff is super friendly. First time being here, good prices for what you're getting and they're pretty speedy. read more

Biggby Coffee Burlington - Tried the Teddy Bear and it is super good :) - Coffee & Tea Near Me - Burlington, North Carolina

When this coffee shop opened it was one of the best places around town to get a great cup of coffee. Well now, not so much. The staff has become rude, and certain ones there make you feel like you are bothering them. I ordered multiple coffee's the other day. All were different styles but in the same type of cup. None were marked, he did say what they were when he handed them but having three made it hard to keep them separate. Every other shop will mark what it is in the top or cup. I grabbed them immediately looked at him and said what was this one, he looks and says with a smart ass voice, I don't know I handed them to you in order. Dude you really need to learn customer service. I am fine with this place. McDonalds is right down the road, they have great coffee to! read more

Hands down my favorite go to coffee shop now. I love the variety on the menu and how the coffee is made exactly how i like it. Awesome place :) The only bad thing is that the drive thru takes a bit of time. read more

Mediocre coffee at best. While I've been here several times before and it was pretty good, today I wanted something lighter and ordered an Americano with an extra shot with very light cream with some flavoring. Was given a cup of milk water and a few pieces of ice floating on top of the espresso. Very strange presentation for an americano. When I tasted it, it was terrible, completely watered down with an old coffee flavor. Asked to have it remade with way more ice and almost no water. The manager and another employee then proceeded to question me on my coffee tastes and stated that an Americano is supposed to literally taste like watered down coffee. Appealing, I know. I don't know how you can make a cup of coffee with 5 shots and it only taste like water with a tiny bit of coffee flavor. They begrudgingly re-made the drink but I was given the exact same thing as a replacement; barely any coffee taste and 5ish half melted pieces of ice floating on top. Poor excuse for an $8 coffee; should have just gone to Starbucks. Not desiring to start anything with employees I decided to cut my losses and accepted the replacement. It was so bad I couldn't even get down a few sips. Literally money down the drain and a bad experience, which is sad because I want to support local businesses. I am certain I won't be returning. read more

Amazing coffee but absolutely terrible customer service. Used my reward without asking and did not honor coupon. Second time in three days had terrible customer service. Called to let them know two of my drinks were made wrong, the manager proceeded to argue with me and then hung up on me. Will not be back anymore. Going back to Dunkin' read more

I don't understand bad reviews. I had very Fast service. First time here I told the lady working I was new and she helped me pick something I liked. Even told me to wait at window to try coffee to see if I liked it first and if it needed to be fixed. Which I thought was so nice. Coffee tasted great as well read more

First of all, never once have I been to BIGGBY and the staff not been super pleasant! Their PSL is the best around!

best place to chill and have a cup of coffee :) elon students get a discount! and there's a bogo every tuesday and thursday !!

The coffee is always very good I have not been disappointed. The only thing that is a huge let down is how long the drive thru takes. Starbucks takes just as long and is a bit cheaper . read more

Love this place! Starbucks used to be my regular but I actually like Biggby's coffee better. Always friendly service and quick!